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Comfort Suites Austin NW Lakeline

2.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Comfort Suites Austin NW Lakeline

Exterior
Premium bedding, in-room safe, desk, soundproofing
Outdoor pool, pool loungers
Fitness facility
Lobby

Reviews

8.2 out of 10

Very good

Popular amenities

  • Parking included
  • Room service
    Room service
  • Hot tub
    Hot tub
  • Pool
    Pool
  • Housekeeping
    Housekeeping
  • Gym
    Gym

Explore the area

Map
13681 N. US Hwy 183, Austin, TX, 78750
  • Austin Aquarium
    14 min walk
  • Lakeline Mall
    3 min drive
  • Main Event Entertainment
    4 min drive
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    27 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Queen Beds

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds

  • 43 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 2 Queen Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 37 sq m
  • Sleeps 3
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Premium bedding, in-room safe, desk, soundproofing

Suite, Multiple Beds, Accessible, Non Smoking

  • 43 sq m
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Similar properties

Lobby
Hampton Inn & Suites Austin Cedar Park-Lakeline
Pool
Hot tub
Breakfast included
Pet-friendly
4.4 out of 5, Excellent, (1002)
The price is AU$140
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Hampton Inn & Suites Austin Cedar Park-Lakeline

About the area

Austin

With a stay at Comfort Suites Austin NW Lakeline in Austin (Pond Springs), you'll be within a 15-minute drive of Lake Travis and Lake Austin. .This hotel is 15.5 mi (25 km) from University of Texas at Austin and 13.6 mi (21.9 km) from Kalahari Indoor Water Park.

What's nearby

  • Austin Aquarium - 14 min walk - 1.2 km
  • Lakeline Mall - 3 min drive - 2.9 km
  • Main Event Entertainment - 4 min drive - 3.0 km
  • Arboretum at Great Hills Mall - 8 min drive - 10.7 km
  • Lake Travis - 11 min drive - 11.2 km

Getting around

  • Lakeline Station - 5 min drive
  • Austin Station - 19 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 27 min drive

Restaurants

  • ‪McDonald's - ‬7 min walk
  • ‪Texas Roadhouse - ‬17 min walk
  • ‪Starbucks - ‬15 min walk
  • ‪P. Terry's Burger Stand #14 - ‬12 min walk
  • ‪Pinballz Lake Creek - ‬8 min walk

About this property

Comfort Suites Austin NW Lakeline

Suburban Austin hotel in Pond Springs with free breakfast
Comfort Suites Austin NW Lakeline offers 65 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas and include sofa beds. Beds feature premium bedding. LCD televisions come with premium cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 65 guestrooms featuring refrigerators and microwaves. Your bed comes with premium bedding, and all rooms are furnished with sofa beds. Wired and wireless internet access is complimentary, and LCD televisions with cable programming provide entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.
Take advantage of recreational opportunities offered, including an outdoor pool, a spa tub, and a 24-hour fitness center. This hotel also features complimentary wireless internet access and a banquet hall.
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service (during limited hours). A complimentary continental breakfast is served daily from 6:00 AM to 9:30 AM.
Featured amenities include complimentary wired internet access, a 24-hour business center, and express check-in. Planning an event in Austin? This hotel has 441 square feet (41 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
A complimentary continental breakfast is served each morning between 6:00 AM and 9:30 AM.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available daily 6:00 AM–9:30 AM
  • Room service available
  • Coffee/tea in a common area

Things to do

  • 24-hour fitness centre
  • Outdoor pool
  • A hot tub

Family friendly

  • Free children's club
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Fridge
  • Snack bar/deli
  • Sofa bed
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • 24-hour business centre
  • Conference space (441 square feet)
  • A meeting room

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds
  • Premium bedding
  • Sofa bed

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Free local calls
  • Free newspapers (weekdays)
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Alcohol is not served at this property

Property is also known as

Comfort Suites Lakeline
Comfort Suites Lakeline Hotel
Comfort Suites Lakeline Hotel Northwest
Comfort Suites Northwest Lakeline
Comfort Suites Nw Lakeline Hotel Austin
Comfort Suites NW Lakeline Hotel
Comfort Suites NW Lakeline Austin
Comfort Suites NW Lakeline
Comfort Suites Austin NW Lakeline Hotel
Comfort Suites Austin NW Lakeline Austin
Comfort Suites Austin NW Lakeline Hotel Austin

Comfort Suites Austin NW Lakeline Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 471 out of 1000 reviews" "
Rating 8 - Good. 288 out of 1000 reviews" "
Rating 6 - Okay. 100 out of 1000 reviews" "
Rating 4 - Poor. 65 out of 1000 reviews" "
Rating 2 - Terrible. 76 out of 1000 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.2/10

Amenities

8.0/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

10/10 Excellent

Ted

Liked: Cleanliness, amenities, property conditions & facilities
Love Austin
Stayed 2 nights in Aug 2024

4/10 Poor

Katrice

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard NO for me!
The first room (119) was a hell to the no! The carpet reeked of musk and the tub was dirty! Got transferred to 120 (after having to go outside and get the desk clerk) which was a little better. The toilet seat was missing a screw, so you can imagine how frustrating it is to have the seat move on you. No ice…and to add insult to injury, we were told we could not have extra towels Saturday night! I went to front desk the next morning and was only given two large towels. Asked the room attendant for 4 face towels and she handed me two. I don’t know about most but I don’t use the same towel for my body as I do my face! Extra towels were also needed to stand on while showering. Stains on the bedding and 1999 gnats in the room. A hard no for me, I do NOT recommend. My boyfriend was born and raised in Houston, 5th Ward to be exact and even he had things to say…now that says a lot! Having an option to watch any type of streaming channel would have been a plus…tv’s extremely outdated.
Stayed 2 nights in Aug 2024

4/10 Poor

Ginger

Travelled with family and small children
Disliked: Cleanliness, property conditions & facilities
The room did not smell fresh. Bottom of tub was very stained. AC did not cool properly. My son’s room had a pull out sofa that had red stains on it so they all had to sleep in one bed. Will not be back.
Stayed 1 night in Aug 2024

6/10 Okay

Marcus

Disliked: Cleanliness
Sure, here's a polished version of your hotel review: --- We stayed at this hotel for two nights. Upon arrival, I immediately noticed a lingering cigarette smell and a slightly humid atmosphere. By nighttime, the smell seemed to lessen, or perhaps I just got used to it. Despite these issues, we all slept well and found our stay to be satisfactory overall. However, there were some notable drawbacks. The bathtub was very dirty, which deterred us from using it for showers. Additionally, room service did not replace our towels or make the couch bed during our outing. While the $80 per night rate was affordable, it was evident in the level of cleanliness and service provided. In summary, although we managed to get good rest, if cleanliness is a priority for you, I would recommend looking elsewhere.
Stayed 2 nights in Jul 2024

2/10 Terrible

Daiveon

Disliked: Cleanliness, property conditions & facilities
Eww
Stayed 2 nights in Jul 2024

2/10 Terrible

Heather

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was terrible. Our room smelled, the pool was disgusting, business center closed and ice machine broken.
Stayed 2 nights in Jul 2024

2/10 Terrible

Oscar

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room bed linens are not clean
Stayed 2 nights in Jul 2024

4/10 Poor

Eric

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing was unique about this property. The location was suspect and i did not stsy there. I paid for a 1 night cancelation fee even though I chose not to stay for the 2 night reservation. Online pictures does not represent property and surrounding area accurately. I am waiting on my refund for the 2nd night of my reservation. I paid to stay at another hotel for my visit.
Stayed 2 nights in Jul 2024

2/10 Terrible

juan

Travelled with family, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Nothing like they advertised, this hotel needs to be remodeled from the fire alarm hanging out from the wall to the poorly kept pool/hotub. There is no cameras outside whatsoever 7 trucks got there windows smashed. Not a safe environment at all. highly recommend other options
Stayed 3 nights in Jul 2024

6/10 Okay

Terry

Travelled with family
I like the price. I didn't like things not working like light switches, ice machine on the third floor. Oh and breakfast was not good.
Stayed 3 nights in Jul 2024

10/10 Excellent

Claudia

Stayed 2 nights in Jul 2024

10/10 Excellent

Cristofer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Michael

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The room itself was nice. The hot tub looked as if it had never been cleaned before we arrived. During our 3 day stay. It was never cleaned. The pool water was pretty murky.
Stayed 3 nights in Jul 2024

2/10 Terrible

Gilbert

Travelled with family
Disliked: Amenities, property conditions & facilities
am writing to formally request the cancellation of my reservation and a full refund for my stay at your hotel, comfort suite , due to the unacceptable condition of the room I was assigned. Upon checking into my room, I discovered several issues that made my stay impossible: 1. The room was dirty, with stained sheets that appeared to have blood and other bodily fluids on them. 2. There was a pervasive smell of mold throughout the room. 3. The cable television service was not functioning. These conditions are completely unacceptable and do not meet the standards of cleanliness and comfort that I expect from a hotel. As a result, I request that my reservation be canceled immediately and that I receive a full refund for my stay. Additionally, I request written confirmation of this cancellation and refund. Please address this matter promptly. I appreciate your attention to this serious issue and look forward to your timely response. Sincerely, Gilberto Gonzalez
Stayed 2 nights in Jul 2024

8/10 Good

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Good
Our stay was pleasant. The staff was helpful and friendly. We love it for the location's closeness to Pinballz. There's lots of places to eat nearby as well, and we'll be likely to stay here again our next visit to Austin.
Stayed 1 night in Jul 2024

6/10 Okay

luis

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Toilet had issues. Not enough toiletries. Sketchy people in lobby and outside at times.
Stayed 4 nights in Jul 2024

10/10 Excellent

MARIA

Liked: Cleanliness, staff & service
Excellent service from all staff members
Stayed 1 night in Jul 2024

4/10 Poor

Wendyam

Disliked: Cleanliness, staff & service
I was in Austin for 5 days. My room was clean and nice. The problem is that I didn’t receive any room service until the fourth day. I asked many times, but they told me that my room was not on the list. The room key was not working; you have to try it again and again, and that’s not cool, especially in an area you don’t know. The pool was not clean either. I don’t think I’ll be going back there.
Stayed 4 nights in Jun 2024

10/10 Excellent

Elvira

Stayed 3 nights in Jun 2024

8/10 Good

Leon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was concerned about door that leads to the stairs by the pool not being secured.
Stayed 1 night in Jun 2024

4/10 Poor

Shannon

Disliked: Staff & service, property conditions & facilities
Run down and carpet was gross
Stayed 2 nights in Mar 2024

10/10 Excellent

Shannon

Stayed 1 night in Jun 2024

10/10 Excellent

Michaela

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Monica

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Would most definitely stay here again.
Stayed 1 night in Jun 2024