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Holiday Inn Express & Suites Austin Downtown - University by IHG

2.5 star property

Photo gallery for Holiday Inn Express & Suites Austin Downtown - University by IHG

Outdoor pool, open 7:00 AM to 10:00 PM, pool cabanas (surcharge)
Exterior
Lobby sitting area
Exterior
Room amenity

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Laundry

Explore the area

Map
805 Neches Street, Austin, TX, 78701
  • Paramount Theatre
    ‪7 min walk‬
  • Sixth Street
    ‪9 min walk‬
  • South By Southwest
    ‪9 min walk‬
  • Austin, TX (AUS-Austin-Bergstrom Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible, Pool View (Comm)

Room amenity

Standard Room, 1 King Bed, Accessible, Pool View (Comm)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room

  • 28 sq m
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Comm, Roll Shwr)

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Comm, District View)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed, Accessible (Comm, District View)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobil, Tub)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, Accessible (Mobil, Tub)

  • 54 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Roll Shower)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm)

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds, Accessible (Comm)

  • 28 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, City View

Hypo-allergenic bedding, down duvets, in-room safe, desk

Suite, 1 Bedroom, City View

  • 54 sq m
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, down duvets, in-room safe, desk

Standard Room, 2 Queen Beds

  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobil, Tub)

Room amenity

Standard Room, 1 King Bed, Accessible (Mobil, Tub)

  • 28 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Desk, blackout curtains, soundproofing, iron/ironing board

Hyatt House Austin/Downtown

  • Pool
  • Breakfast included
  • Pet-friendly
  • Free WiFi
4.4 out of 5, Excellent, (1546)
The price is AU$379
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Hyatt House Austin/Downtown

About the area

Austin

A stay at Holiday Inn Express & Suites Austin Downtown - University by IHG places you in the heart of Austin, within a 15-minute walk of Sixth Street and Texas State Capitol. .This hotel is 0.6 mi (1 km) from Austin Convention Center and 0.8 mi (1.2 km) from University of Texas at Austin.

What's nearby

  • Sixth Street - 9 min walk
  • Texas State Capitol - 10 min walk
  • Austin Convention Center - 12 min walk
  • University of Texas at Austin - 15 min walk
  • Moody Center - 19 min walk

Getting around

  • Downtown Station - 6 min walk
  • Austin Station - 13 min drive
  • Austin-Bergstrom Intl. Airport (AUS) - 18 min drive

Restaurants

  • ‪Barbarella - ‬4 min walk
  • ‪Cheer Up Charlies - ‬1 min walk
  • ‪Las Perlas - ‬3 min walk
  • ‪Mohawk - ‬3 min walk
  • ‪Stubb's Bar-B-Q - ‬5 min walk

About this property

Holiday Inn Express & Suites Austin Downtown - University by IHG

Hotel with free breakfast, a short walk to Sixth Street
Holiday Inn Express & Suites Austin Downtown - University by IHG offers 171 accommodations with safes and complimentary newspapers. Beds feature down comforters. A pillow menu is available. Flat-screen televisions come with premium satellite channels and pay movies. Guests can make use of the in-room refrigerators, microwaves, and coffee/tea makers. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Austin hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 171 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature designer toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Enjoy recreational amenities such as an outdoor pool and a fitness center. This hotel also features complimentary wireless internet access, a banquet hall, and a vending machine.
Grab a bite from the snack bar/deli serving guests of Holiday Inn Express & Suites Austin Downtown - University by IHG. Wrap up your day with a drink at the poolside bar. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (surcharge; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • On-site parking includes off-street options

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 poolside bar

Things to do

  • Fitness centre
  • Outdoor pool

Family friendly

  • Fence around the pool
  • Free cots/infant beds
  • Laundry facilities
  • Microwave
  • Outdoor pool
  • Pool gate
  • Fridge
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities

Business services

  • 24-hour business centre
  • Computer station
  • A meeting room

Outdoors

  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 86
  • Pool hoist on site
  • Visual fire alarm
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 91

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • Flat-screen TV
  • Films for purchase
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Microwave
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
3 children, up to the age of 17 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 10.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Covered self parking fee: USD 35 per day (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Austin Downtown University Hotel
Holiday Inn Express Austin Downtown University
Holiday Inn Express Suites Austin Downtown University
Holiday Inn Express Suites Austin Downtown University by IHG

Holiday Inn Express & Suites Austin Downtown - University by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 735 out of 1251 reviews
Rating 8 - Good. 292 out of 1251 reviews
Rating 6 - Okay. 102 out of 1251 reviews
Rating 4 - Poor. 62 out of 1251 reviews
Rating 2 - Terrible. 60 out of 1251 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Karen

Business traveller
Stayed 3 nights in Nov 2024

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the front desk personnel!! They were all so friendly!
Stayed 3 nights in Oct 2024

10/10 Excellent

Kate

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
quiet, safe and clean
Stayed 1 night in Nov 2024

8/10 Good

Chadi

Liked: Cleanliness, staff & service, property conditions & facilities
Good and quiet place
Stayed 3 nights in Nov 2024

10/10 Excellent

Michelle

Stayed 1 night in Oct 2024

10/10 Excellent

Martha

Travelled with family
Liked: Amenities
Beautiful. Good location.
Stayed 1 night in Nov 2024

2/10 Terrible

Arman

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Nov 2024

6/10 Okay

Bonnie

Liked: Amenities
Staff friendly and helpful but facility is old. Wall in my bathroom was peeling up in one area. There are no electronic chargers for phones in the rooms. Parking is in the basement- takes much longer to get cart to get travel items then go down to basement. There is a 15 minute parking in the front to unload making it ok if you just need to let people out of the car.
Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

2/10 Terrible

Janterria

Travelled with partner
Disliked: Staff & service
I attempted to cancel this 3 night trip due to a death in the family. Expedia attempted to call the property without success. I attempted to cancel the room 654 EST, which should have been a click to cancel but it required a phone call and no one answered. When contacted it was a little after 7 EST and missed the deadline by a few minutes and a flawed process costed me over a lot of money. Even after cancelling I was charged the entire stay without even checking in. I am an IHG member and I know booking third party changes services, but this is a major disservice. To have to fly out of state and book another hotel for a funeral and still have to call the property for a refund because I was charged when I didn’t check in seems dishonest and disheartening. I would hope that this doesn’t happen to another customer. Being charged for the property lack of responsiveness in horrible customer service. Working with expedia the property agreed to give to refund 2 nights that I was charged, which I am grateful for.
Stayed 3 nights in Nov 2024

6/10 Okay

Amanda

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The staff really need to up their customer service. We don't need looks and attitude. If someone is being friendly and courteous, reciprocate. Don't shut their mood down. I wish they would have been friendlier
Stayed 1 night in Nov 2024

10/10 Excellent

rich

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
We came into Austin for the Interpol Concert. The hotel was conveniently located right down Red River to the Moody amphitheater, so walking by was a great option to the concert and to restaurants and clubs in the area. Very comfortable and somewhat quiet. The clubs in the area are loud and play Late into the night, so it’s not a knock on the Hotel (they do provide ear plugs). We would definitely recommend this hotel for anyone visiting downtown Austin.
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

10/10 Excellent

Kellie, Weymouth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed one night here. Room was adequate and facilities were clean. Rochelle at the feont desk was super friendly and helpful.
Stayed 1 night in Nov 2024

10/10 Excellent

Margaret

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and some great recommendations. The room and facility was nice and clean. Breakfast was good and convenient. This hotel is a great value!
Stayed 3 nights in Nov 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location.
Stayed 1 night in Nov 2024

10/10 Excellent

Cinquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool view
Stayed 1 night in Nov 2024

10/10 Excellent

Cinquez

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool view
Stayed 1 night in Nov 2024

6/10 Okay

Amanda

Business traveller
Liked: Property conditions & facilities
Disliked: Staff & service
I’ve stayed here before as it’s great rates and walkable to things. Unfortunately I had hats in the bathroom which lead to a bite as they were on towels. When reporting to the front desk, she said hmmm and that was kind of it. Again it’s a comfortable place for a budget, but the service is in line with that.
Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2024

10/10 Excellent

Rachel

Stayed 2 nights in Nov 2024

4/10 Poor

aniker

Stayed 3 nights in Nov 2024

10/10 Excellent

Annette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Krista

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient location!
Stayed 1 night in Nov 2024