6/10 Okay
STELIANA
24 Sept 2024
I think it was a beautiful property 10-15 years ago, appreciate the effort to revamp it , but there is a lot that needs improvement on: the carpet in the room was dirty and with blotches of stain ( I didn’t dare walk without shoes on) , no bathrobes or slippers ( it’s a 4 star hotel !). Metal doors to the restaurant are rusty . You get an app OpenKey to open the door to your room but it can’t open the door to the pool area, so you have to use anyhow the fob key . There is no rule written for the pool guests to bring the towel back when they leave the pool so there are tens of towel on the chairs that you do not know our the guests are in the water or left . There were towels and plastic cups with drinks in them at 10 am in the morning ( left there from the day before ) . And I can go on and on . One of the positive thing is the pools with very clear and clean water , no chlorine at all .
STELIANA
Stayed 2 nights in Sep 2024