4/10 Poor
Brittany
Travelled with family and small children, Business traveller
3 Nov 2024
Disliked: Cleanliness, staff & service, property conditions & facilities
As soon as you walked and to the lobby you are hit with a pungent smell of mothballs. The front service guy did not even acknowledge when we walked in . ( He was helping another guy) a few minutes went by and he looked right pass me and address the man behind me. We got checked in and made our way to the elevator there was a spilled soda and the floor was sticky. We had to watch where we placed our luggage. Made it to our room and guess what, our room smelled of mothballs to the point of making my eyes water . Towels also smelled of this. Toilet seat was loose and sliding on off the bowl. Armrest on the office chair broken. Door to the AC rattled throughout the night. Next morning we were heading out and the elevator floor was still sticky but the cup had been picked up. Breakfast was decent . I had to get something out of my suit case when we got to the car and ALL OF MY CLOTHES smelled of that horrible smell ….. Needless to stay not the best stay and will not be staying at this facility in the future.