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City-Hotel Ochsen

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for City-Hotel Ochsen

View from room
Exterior
Lobby
Lobby
Sauna

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
  • Room service
  • Gym
  • Breakfast included
  • Pet-friendly
  • Laundry

Explore the area

Map
Kolinplatz 11, Zug, 6300
  • Zug Old Town
    1 min walk
  • Lake Zug
    2 min walk
  • Museum in der Burg
    5 min walk
  • Zürich (ZRH)
    56 min drive

Room options

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 20 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Grand Double Room

Grand Double Room

Grand Double Room

  • Sleeps 2
  • 1 King Bed

View all photos for Junior Double Room

Junior Double Room

Junior Double Room

  • 55 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Single Room

Superior Single Room

Superior Single Room

  • 13 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

Zug

When you stay at City-Hotel Ochsen in Zug, you'll be on a lake, just steps from Zug Old Town and Lake Zug. .This hotel is 0.2 mi (0.3 km) from Museum in der Burg and 0.5 mi (0.7 km) from Metalli Shopping Centre.

What's nearby

  • Zug Old Town - 1 min walk
  • Lake Zug - 2 min walk
  • Metalli Shopping Centre - 9 min walk
  • Bossard Arena - 2 min drive
  • Ageri Lake - 12 min drive

Getting around

  • Zug (ZLM-Zug Train Station) - 11 min walk
  • Zurich Airport (ZRH) - 56 min drive

Restaurants

  • ‪Fischerstube - ‬2 min walk
  • ‪PLAZA café bistro bar - ‬3 min walk
  • ‪Ristorante San Marco Zug - ‬2 min walk
  • ‪Suan Long - ‬2 min walk
  • ‪Platzmühle - ‬2 min walk

About this property

City-Hotel Ochsen

Lakefront hotel with free breakfast and a fitness center
City-Hotel Ochsen offers 42 accommodations with safes and complimentary newspapers. Accommodations offer separate sitting areas. Televisions come with cable channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Zug hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 42 guestrooms. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Bathrooms feature separate bathtubs and showers with rainfall showerheads and complimentary toiletries. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities including a sauna and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy a meal at Restaurant au premier, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10 AM and on weekends from 8 AM to 10:30 AM.
Featured amenities include complimentary wired internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. A roundtrip airport shuttle is provided for a surcharge (available 24 hours).
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 10 AM and on weekends between 8 AM and 10:30 AM.
Restaurant au premier - This restaurant specializes in international cuisine.
Bar du Boeuf - This bar specializes in international cuisine. Open select days.
Room service (during limited hours) is available.

Languages

English, French, German, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Off-site parking for CHF 15 per day; discounts available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request

Food and drink

  • Free buffet breakfast available 6:30 AM–10 AM on weekdays and 8 AM–10:30 AM on weekends
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Restaurant au premier
  • Bar du Boeuf

Things to do

  • Fitness centre
  • Sauna

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Library

Guest services

  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • A meeting room

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lift
  • Lift door width (centimetres): 80
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 90
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Rainfall showerhead
  • Separate bath and shower
  • Towels

Entertainment

  • TV channels
  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Desk
  • Free local calls
  • Free newspapers
  • Guidebooks/recommendations
  • Laptop-friendly workspace
  • Local maps
  • Phone
  • Safe
  • Separate sitting area
  • Slippers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

The front desk is open Monday - Friday (6:00 AM - 11:30 PM) and Saturday - Sunday (7:00 AM - 5:00 PM)
Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 24 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
1 child, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 85.0 per night
Cribs (infant beds) are available for CHF 50.0 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: CHF 2.00 per person, per night for adults; CHF 1.00 per night for guests aged 6-15 years old. This tax does not apply to children under 6 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: CHF 170 per vehicle (one-way, maximum occupancy 4)
  • Nearby parking fee: CHF 15 per day (492 ft away)
  • Pet fee: CHF 24 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 50.0 per night
  • Rollaway bed fee: CHF 85.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

City-Hotel Ochsen Hotel Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Zug
City Hotel Ochsen
City-Hotel Ochsen Zug
City-Hotel Ochsen Hotel
City-Hotel Ochsen Hotel Zug

City-Hotel Ochsen Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 63 out of 101 reviews" "
Rating 8 - Good. 35 out of 101 reviews" "
Rating 6 - Okay. 2 out of 101 reviews" "
Rating 4 - Poor. 0 out of 101 reviews" "
Rating 2 - Terrible. 1 out of 101 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
The hotel looks just renovated. Bathroom products are high quality, I appreciated a lot the refilling idea (instead of one use products). I liked the wood furniture in the room, and the big size bed. Very kind reception staff.
Stayed 1 night in Sep 2024

10/10 Excellent

Martyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel in a lovely place.
Beautiful hotel and very friendly and helpful staff. Perfectly located for walking by the lake and plenty of places to eat and drink close by.
Stayed 1 night in Jul 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Nice town and hotel. Very modern and clean and great bed.
Stayed 1 night in Jun 2024

10/10 Excellent

Michelle

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A charming stay in a pretty part of Zug. The facilities are modern despite the age of the building itself. church bells feature thematically
Stayed 1 night in Jun 2024

10/10 Excellent

Margrit

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel in beautiful part of town.
Beautiful hotel in the old part of the city. Very picturesque. The hotel is modern and has great design. The room was so comfortable, very clean with crisp bedding. The decor was minimalistic and modern which I love. Also, the buffet breakfast in the morning was delicious with a great selection.
Stayed 1 night in Jun 2024

10/10 Excellent

Joe, Any city

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly
Stayed 1 night in Jun 2024

10/10 Excellent

VOLKER

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
refrigerator might be a plus
Stayed 3 nights in Oct 2023

10/10 Excellent

Jade Sau Yung

Stayed 1 night in Jun 2023

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place to stay! The staff was extremely helpful and friendly. Great location with restaurants, shopping and the lake nearby. I highly recommend and will stay there again.
Stayed 3 nights in Apr 2023

10/10 Excellent

Ursula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Private and Professional Swiss Hotel
Good stay with very professional staff and hotel is very private.
Stayed 3 nights in Mar 2023

10/10 Excellent

Gavin

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing
It was amazing the satff were super friendly Dominic the concierge was fantastic
Stayed 3 nights in Feb 2023

10/10 Excellent

Barbara A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2022

10/10 Excellent

Andrew, Levin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location
Stayed 1 night in Nov 2022

10/10 Excellent

Van

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They could make more of an effort to have rooms ready early for guests requesting early check in. When someone has made an overnight flight and requested early arrival and check in, housekeeping should be instructed to get those rooms ready as a priority.
Stayed 2 nights in Oct 2022

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A night in Zug
A most beautiful town on an amazing day. Hotel was traditional Swiss with high cleanliness. Had a good meal in their bar area.
Stayed 1 night in Aug 2022

10/10 Excellent

John

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
X
Stayed 3 nights in Jun 2022

8/10 Good

Bairam, New Malden

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Most amazing personnel. Most friendly and helpful. Everything works. Buy God, that clock kills you during the night and single rooms are about 2 sq m in size
Stayed 1 night in May 2022

10/10 Excellent

Holly

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I loved ZUG.
Friendly staff, very helpful. Clean room, had everything I needed. Close to old town, to shopping, and all the fun restaurants. I would definitely stay here again.
Stayed 1 night in Apr 2022

10/10 Excellent

Jill

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Thank you for an amazing stay. The staff is incredible and the historic building is beautiful.
Stayed 4 nights in Feb 2022

10/10 Excellent

Hadass

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was spacious and good. Hotel is in a great location
Stayed 3 nights in Nov 2021

8/10 Good

Benjamin

Stayed 1 night in Nov 2021

8/10 Good

Larry

Business traveller
Liked: Staff & service, property conditions & facilities
Overall the hotel was good and my stay was fine. The hotel has an excellent and convenient location. The staff were supportive, attentive and efficient. Only two downsides, the refillable drinking water bottle had mold inside and the pillows could be more supportive. I would stay there again because of its convenience and location.
Stayed 1 night in Aug 2021

10/10 Excellent

RODOLPHE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really enjoyed my one night stay in this hotel that is ideally located in front of the Clock Tower and near the Zug lake. It was very a clear, spacious room and friendly staff.
Stayed 1 night in Sep 2021

8/10 Good

Peter V.

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel - convenient location
Smaller but nice hotel with a super friendly staff. Quiet location but yet close to everything.
Stayed 1 night in Dec 2020