When you stay at Hotel Excelsior in Zermatt, you'll be near ski lifts, just steps from Zermatt-Matterhorn Ski Paradise and 3 minutes by foot from Zermatt - Furi. .This hotel is 0.1 mi (0.1 km) from Zermatt-Furi Gondola and 0.1 mi (0.1 km) from Zermatt–Sunnegga Funicular.
What's nearby
Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km
Zermatt - Furi - 3 min walk - 0.3 km
Zermatt Visitor Center - 6 min walk - 0.5 km
Zermatt-Furi Gondola - 11 min walk - 1.0 km
Sunnegga Ski Resort - 20 min drive - 5.1 km
Getting around
Zermatt Gornergratbahn Station - 5 min walk
Sion (SIR) - 75 min drive
Restaurants
Brown Cow - pub - 3 min walk
Pizzeria Ristorante Molino Seilerhaus - 3 min walk
Stefanie's Creperie - 3 min walk
Walliserkanne Zermatt - 3 min walk
Zermatt Kaffee Rösterei & Kitchen - 1 min walk
About this property
Hotel Excelsior
Hotel with free breakfast, steps from Zermatt-Matterhorn Ski Paradise
Hotel Excelsior offers 25 accommodations with minibars and safes. LCD televisions are featured in guestrooms.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 25 guestrooms featuring minibars and LCD televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Enjoy a satisfying meal at Restaurant La Ferme serving guests of Hotel Excelsior. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served daily from 7:00 AM to 10:00 AM.
Featured amenities include complimentary newspapers in the lobby, luggage storage, and laundry facilities.
A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM.
Restaurant La Ferme - Onsite restaurant.
Restaurant Luna - Onsite restaurant. Open daily.
Ex Bar - Onsite bar. Open daily.
Languages
English, French, German
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 7:00 AM–10:00 AM
1 restaurant
1 bar
Restaurants on site
Restaurant La Ferme
Restaurant Luna
Ex Bar
Things to do
Helicopter/aeroplane tours
Family friendly
Laundry facilities
Conveniences
Lift
Free newspapers in reception
Front-desk safe
Guest services
Daily housekeeping
Front desk (limited hours)
Laundry facilities
Luggage storage
Ski storage
Outdoors
Garden
Terrace
Accessibility
Lift
More
Smoke-free property
Room amenities
Bedroom
Bed sheets
Heating
Bathroom
Hairdryer
Towels
Entertainment
LCD TV
Food and drink
Minibar
More
Desk
Phone
Safe
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 10:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Contactless check-out available
Special check-in instructions
The front desk is open daily from 7:00 AM - 10:00 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation
For more details, please contact the property using the information on the booking confirmation
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Front desk (limited hours)
Pets
Pets stay free
Restrictions apply; for more information contact the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Rollaway/extra beds are available for CHF 50.0 per day
Payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Rollaway bed fee: CHF 50.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve cribs/infant beds and rollaway/extra beds
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a security system
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property is also known as
Hotel Excelsior Zermatt
Excelsior Zermatt
Hotel Excelsior Hotel
Hotel Excelsior Zermatt
Hotel Excelsior Hotel Zermatt
Hotel Excelsior Reviews
Reviews
9.4
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
The location of the hotel convenient. Our room is nice and spacious, in fact the biggest one we had during our two weeks trip. Room is clean, but unfortunately the bed is not comfortable to sleep. Our room has a balcony with view of the mountain, but unfortunately was block due to construction. The breakfast is good. The staff is friendly.
We stayed at this hotel in Zermatt for one night and it was amazing! I was very surprised at how central the hotel is within Zermatt. It is close to the river but also very close to the high street, which is full of restaurants and bars. Upon arrival, we were upgraded to have a room with a view of the Matterhorn, as well as breakfast being included. I would highly recommend this hotel to anyone staying in Zermatt and I would certainly stay here again.
The view of the Matterhorn from our room balcony was magnificent! The only negative of our stay was coffee. There is no option in the room which I assume is for fire safety. When having breakfast in the dining area the coffee is served by the cup. When there are 8-20 guests at one time and one server who is hustling it's not efficient. There is no fault on the server just the system.
Paul
Stayed 3 nights in May 2024
8/10 Good
Gary
Travelled with family
30 May 2024
Liked: Cleanliness, staff & service, room comfort
Zermatt - location is good. Older hotel but in good condition. Clean. Friendly staff. Good breakfast.
Hotel Excelsior was a very nice hotel in a very great location in Zermatt. The room was clean and modern the shower was amazing and while a small room it was very comfortable and included a balcony. There was a great view from the balcony and everything was perfect including the breakfast which was a very nice spread a very good clean food.
The location of this hotel is so great - it is right in the center of town, close walk to the train station and many bars and restaurants, and the Main Street of shopping in town. It is great how breakfast is included, and the hotel is clean and nice with some rooms having a good view of the Matterhorn. I would recommend to anyone coming to Zermatt!
Excellent location, easy walk everywhere. Comfortable and included breakfast was very good. Bed was firm and comfortable. Only one complaint- hot water in shower fluctuates between hot, cold and warm.
I would stay again.