The staff was phenomenal. Everyone from the front desk particularly front desk manager, the friendly folks in the Grille restaurant, the amazing team in Morton’s Steakhouse, the housekeeping staff. Every single
Person that we interacted with was super helpful and 5 star service. Unfortunately the sink in the bathroom was broken and clogged, the walls, carpets, curtains, hallway, everything was dirty, stained and smelly. The linens were clean and towels were clean. Again, anything that staff cleaned or provided was great but the physical maintenance of the property, meaning walls, curtains, carpet, stained ceilings in the hallways, elevators kept jerking and making weird noises. Property is awful, the people were wonderful.