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Banff Ptarmigan Inn

3.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Superior Room, 2 Queen Beds, Balcony
Meeting facility
Snow and ski sports

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Banff Legacy Trail
    ‪4 min walk‬
  • Banff, AB (YBA)
    ‪9 min drive‬

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, within a 10-minute drive of Upper Hot Springs and Banff National Park Information Centre. .This hotel is 13.2 mi (21.2 km) from Banff National Park and 11.4 mi (18.4 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 12 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Banff hotel in Downtown District with 2 spa tubs and area shuttle service
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 kilometres
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1700 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Shared microwave
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 956 out of 1701 reviews" "
Rating 8 - Good. 483 out of 1701 reviews" "
Rating 6 - Okay. 175 out of 1701 reviews" "
Rating 4 - Poor. 57 out of 1701 reviews" "
Rating 2 - Terrible. 30 out of 1701 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Dimitrios

Stayed 2 nights in Oct 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Mukul

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location. Room was clean but small. Would stay again!
Stayed 2 nights in Oct 2024

6/10 Okay

Lena

Travelled with family, Travelled with partner
Liked: Staff & service, amenities
Hot tubs were not the best.
Stayed 2 nights in Oct 2024

10/10 Excellent

James

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with easy walking to town centre and Banff Festival.
Stayed 1 night in Oct 2024

6/10 Okay

Erin

Travelled with family
Liked: Cleanliness, staff & service, amenities
Pull in vehicle area to check in & unload is nice. Underground parking is great but elevators don’t go to all levels of the hotel so you have to walk stairs, so if you need this for mobility reasons or stroller this may not be your fit. The halls are confusing, it’s a maze to get around. Location is amazing, you can walk to everything! There is no coffee station in the lobby but a nice coffee shop at the end of the block. We could hear feet above us, that may bother some. The balcony is nice to have but it faces the hotel next door which is strange. You can hear the train horn but I assume that’s anywhere in Banff. Superior Room, 2 queen beds: The room is spacious & clean, we loved that each side of the bed has a side table with plugs. There is a little table, a bench, coffee station, hooks for jackets a closet. The Bathroom is strange, shower/toilet (No fan no switch) with a door, this is very small & the sink is outside that room. Lights are weird with ton of switches to turn on different areas & some bendy lights above the beds didn’t bend anymore. The Keurig coffee machine leaked a bit & there were floaties in the coffee. We were looking for a budget friendly stay with a good location and this meet the basic needs.
Stayed 1 night in Oct 2024

4/10 Poor

Phil

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Go somewhere else. This place is tired.
The worst lazy housekeeping I’ve ever experienced. Come in makes ONE of 3 beds, same bugs on floor in bathroom entire stay, sloppy housekeeping, basically have to ask for refill of everything. Kleenex just left empty, conditioner left empty, just pure sloppy. Twice asked for conditioner never did come. Very tired furniture. Very old crusty tiles in hot tub. New towels just thrown in. What a joke. Get a proper housekeeper who actually cares and doesn’t tarnish your brand. Would not recommend this hotel.
Stayed 3 nights in Oct 2024

10/10 Excellent

Lauren

Liked: Cleanliness, staff & service, property conditions & facilities
No
Stayed 5 nights in Oct 2024

10/10 Excellent

sukhwinder

Travelled with family, Travelled with family and small children, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect
Stayed 1 night in Oct 2024

10/10 Excellent

Dongkoo, Cornwall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good
Stayed 2 nights in Oct 2024

8/10 Good

Steven, Arlington

Stayed 4 nights in Sep 2024

10/10 Excellent

Sherry

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Perfect spot for shopping and restaurants
Stayed 3 nights in Oct 2024

8/10 Good

Natalie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Oct 2024

6/10 Okay

Verified traveller

Travelled with group
Travel to Banff
When we checked in the girl in the reception did not have a friendly attitude. It was difficult to find parking so when she came out to help she looked annoyed and treated me as If I was blind and could not see. The room had little light and was smelly but it was cleaned.
Stayed 1 night in Oct 2024

10/10 Excellent

Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were provided with an upgraded room upon arrival which was a pleasant surprise. The staff, location, and room were all great.
Stayed 1 night in Oct 2024

8/10 Good

catherine

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall good solid hotel. Beds comfortable and rooms clean. Nice and quiet. Nice view from balcony. Improvements might include bathroom vanity with enough room to put something down on. There is plenty of room in the bathroom for at least an extra shelf. We were in room #244 , the sink is cracked and shower head not working well. Easy fixes and room would get 5*
Stayed 2 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Lawrence

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One block from city center! Very walkable, clean, excellent staff!
Stayed 5 nights in Oct 2024

4/10 Poor

Margaret

Stayed 1 night in Sep 2024

8/10 Good

Kenny

Liked: Cleanliness, staff & service
Overall good stay during trip to Banff
Stayed 2 nights in Aug 2024

10/10 Excellent

Tina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were wonderful and helpful. The room was nice and l enjoyed my stay. Loved the bathroom soap especially body soap, mini fridge in the room, coffee machine and kettle. The Bath towels (face cloth, hand & bath towel) in the bathroom were 😍. I would recommend the cleaner thought to work on their room carpet cleaning, and they forgot to clean my room twice but the front desk staff solved the issue when l asked. Also, if the coffee machine and kettle would be cleaned because l couldn’t use them. Overall l would recommend anyone to stay here.
Stayed 6 nights in Oct 2024

10/10 Excellent

Candy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent check in and a great location.
Stayed 2 nights in Oct 2024

8/10 Good

Kaitlyn

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The property was nice and close to everything in Banff. The property for sure is a bit run down and needs some work.
Stayed 2 nights in Oct 2024

4/10 Poor

richard, san antonio

Liked: Cleanliness
Disliked: Property conditions & facilities
Too small hallways and room. Also was not informed about the breakfast in the morning, which was complementary to the room. You need to instruct your people at the front office about these things.
Stayed 1 night in Oct 2024