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Banff Ptarmigan Inn

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Banff Ptarmigan Inn

Front of property - evening/night
Bicycling
Superior Room, 2 Queen Beds, Balcony
Meeting facility
Snow and ski sports

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Room service
  • Hot tub
  • Bar

Explore the area

Map
337 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    4 min walk
  • Banff, AB (YBA)
    9 min drive

Room options

View all photos for Mountain View King Suite

Mountain View King Suite

Mountain View King Suite

  • 29.7 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room Two Queens

Standard Room Two Queens

Standard Room Two Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room 1 King

Standard Room 1 King

Standard Room 1 King

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

Superior Room, 2 Queen Beds, Balcony

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room 2 Queens

Superior Room 2 Queens

Superior Room 2 Queens

  • 25 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Split Room.

Superior Split Room.

Superior Split Room.

  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 1 King Bed

View all photos for Superior Room 1 King

Superior Room 1 King

Superior Room 1 King

  • 25.0 sq m
  • Sleeps 2
  • 1 King Bed

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for 1 room
includes taxes & fees
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About the area

Banff

With a stay at Banff Ptarmigan Inn, you'll be centrally located in Banff, within a 10-minute drive of Upper Hot Springs and Banff Gondola. .This hotel is 13.2 mi (21.2 km) from Banff National Park and 11.4 mi (18.4 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 12 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 6 min drive

Getting around

  • Banff Station - 7 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬2 min walk
  • ‪Park Distillery - ‬3 min walk
  • ‪Cedar House Investments Ltd - ‬3 min walk

About this property

Banff Ptarmigan Inn

Banff hotel in Downtown District with 2 spa tubs and area shuttle service
Banff Ptarmigan Inn offers 134 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site. Other recreational amenities include a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 134 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Dip into one of the 2 spa tubs or enjoy other recreational amenities, which include a sauna. This hotel also features complimentary wireless internet access, concierge services, and ski storage. Guests can catch a ride on the complimentary shuttle, which operates within 5 kilometers.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge.
Featured amenities include a business center, a 24-hour front desk, and multilingual staff. Planning an event in Banff? This hotel has 1700 square feet (158 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Banff Ptarmigan Inn has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free covered self-parking on site
  • Limited on-site parking
  • On-site parking includes off-street options
  • Free local area shuttle up to 5 kilometres
  • Ski shuttle nearby

Food and drink

  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Sauna
  • Steam room

Family friendly

  • Free area shuttle
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (1700 square feet)
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible path to lift

More

  • Shared microwave
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Desk
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

Property is also known as

Banff Ptarmigan
Banff Ptarmigan Inn
Ptarmigan Banff
Ptarmigan Inn
Ptarmigan Inn Banff
Banff Ptarmigan Hotel Banff
Banff Ptarmigan Inn Hotel
Banff Ptarmigan Inn Banff
Banff Ptarmigan Inn Hotel Banff

Banff Ptarmigan Inn Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 947 out of 1685 reviews" "
Rating 8 - Good. 480 out of 1685 reviews" "
Rating 6 - Okay. 173 out of 1685 reviews" "
Rating 4 - Poor. 55 out of 1685 reviews" "
Rating 2 - Terrible. 30 out of 1685 reviews" "

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Laura

Stayed 1 night in Sep 2024

10/10 Excellent

Suelina

Liked: Cleanliness, staff & service, property conditions & facilities
I didn’t like that in the elevator, you could access off floors, not just your own floor! Everything else about the stay Was as I had hoped and better ! The staff were really attentive and friendly. I only used Hon the restaurant once and it was Very good. It was great to have complementary pass for the buses. The location is great as I was doing a solo trip and I liked having easy access to the strip of Banff Avenue.
Stayed 3 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Pillows were horrible, bed was really soft, too soft for our liking. I expected more for over $500 a night
Stayed 1 night in Sep 2024

8/10 Good

Joey

Stayed 1 night in Sep 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property close to restaurants and shopping.
Stayed 3 nights in Sep 2024

8/10 Good

Sunila

Travelled with family
It had a very small Gym. Bathrooms in the Gym were slippery. Loved body wash, lotion and shampoo. Location is superb.
Stayed 3 nights in Jul 2024

10/10 Excellent

Lionel, Walnut Creek

Liked: Cleanliness, staff & service, property conditions & facilities
A very nice stay. Staff very friendly and helpful. Location was perfect
Stayed 2 nights in Sep 2024

8/10 Good

Barry

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Excellent location. Central in Banff. Good room. Very good price. Excellent food
Stayed 3 nights in Sep 2024

8/10 Good

Cathy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a great place to stay and the room was very comfortable. Our only issue was that our room looked out onto an interior room that used be a courtyard and chairs were set up as if a meeting or presentation was planned. As such we had no view to the outside which is odd. I would stay there again but would make sure we at least had a window to the outdoors.
Stayed 2 nights in Sep 2024

4/10 Poor

Lynda

Disliked: Staff & service, property conditions & facilities, room comfort
Expensive, dark and disappointing.
Very disappointed in our room. So dark and dated. Tiny bathroom. Expensive.
Stayed 2 nights in Sep 2024

10/10 Excellent

Carey

Great front desk staff
Stayed 1 night in Sep 2024

6/10 Okay

Tamzin

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property in a great location. Looks lovely. Nice big room with balcony. Cons: parking is sketchy as the ceiling is low. Beds/room also weren’t made up between nights. Restaurant not good. Options were only okay and food not the best.
Stayed 2 nights in Sep 2024

6/10 Okay

Ioana

Stayed 1 night in Aug 2024

10/10 Excellent

Dominique

Stayed 2 nights in Aug 2024

10/10 Excellent

Gregory

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect proximity to buses.
Stayed 5 nights in Sep 2024

10/10 Excellent

Leo

Travelled with family, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property well situated in downtown in walking distance to most activities. Staff friendly and accommodating.
Stayed 2 nights in Sep 2024

10/10 Excellent

Kimberly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay. Quiet place and good location.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan

Great location. I was able to borrow bear spray for hiking.
Stayed 4 nights in Sep 2024

10/10 Excellent

Cam Tu

Stayed 3 nights in Aug 2024

10/10 Excellent

Demikia

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for my daughter’s birthday and it was absolutely amazing. I parked my car in the underground parking and didn’t have to use gas the whole time as we were able to use the free bus pass provided to us. The restaurant service and food and pricing was amazing! Will definitely be back.
Stayed 2 nights in Aug 2024

8/10 Good

Linda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property
Stayed 3 nights in Sep 2024

8/10 Good

Iris, THORNHILL

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great.
Stayed 2 nights in Aug 2024

10/10 Excellent

Louis

Liked: Property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

JANICE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel in a good position for easy walking into Banff. Room was large, spacious and clean. Check in was quick and they let us have our room early. Parking under the hotel, for free, was super easy and you could go straight up to your floor on the lift. Would stay again
Stayed 2 nights in Sep 2024