See all properties
Save

Charltons Banff

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Charltons Banff

Lobby
Exterior
Deluxe Room, 2 Queen Beds, Mountain View
Terrace/patio
Reception

Reviews

8.2 out of 10

Very good

Popular amenities

  • Pool
    Pool
  • Hot tub
    Hot tub
  • Parking available
    Parking available
  • Pet-friendly
    Pet-friendly
  • Housekeeping
    Housekeeping
  • Free WiFi
    Free WiFi

Explore the area

Map
513 Banff Ave, Banff, AB, T1L1B4
  • Banff National Park Information Centre
    10 min walk
  • Banff Lake Louise Tourism Bureau
    10 min walk
  • Banff Legacy Trail
    13 min walk
  • Banff, AB (YBA)
    4 min drive

Room options

View all photos for Suite

Suite

Suite

  • Sleeps 4
  • 2 Twin Beds and 1 Queen Bed

View all photos for Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

Deluxe Room, 1 Queen Bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft

Loft

Loft

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

Junior Suite, 1 King Bed with Sofa bed, Non Smoking

  • City view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Room, 2 Queen Beds, Mountain View

Deluxe Room, 2 Queen Beds, Mountain View | View from room

Deluxe Room, 2 Queen Beds, Mountain View

  • 28 sq m
  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior
Banff Rocky Mountain Resort
Pool
Hot tub
Pet-friendly
Parking included
3.9 out of 5, Good, (1965)
The price is AU$158
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Banff Rocky Mountain Resort

About the area

Banff

With a stay at Charltons Banff in Banff (Uptown District), you'll be within a 10-minute drive of Upper Hot Springs and Banff Gondola. .This hotel is 11.9 mi (19.1 km) from Banff National Park and 11.9 mi (19.1 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 10 min walk - 0.9 km
  • Banff Lake Louise Tourism Bureau - 10 min walk - 0.9 km
  • Banff Centre for Arts and Creativity - 15 min walk - 1.3 km
  • Tunnel Mountain - 5 min drive - 2.0 km
  • Upper Hot Springs - 9 min drive - 5.3 km

Getting around

  • Banff Station - 16 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬7 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬13 min walk
  • ‪Park Distillery - ‬13 min walk
  • ‪Cedar House Investments Ltd - ‬13 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬14 min walk

About this property

Charltons Banff

Banff hotel in Uptown District with an indoor pool and a spa tub
Charltons Banff offers 65 accommodations, which are accessible via exterior corridors and feature coffee/tea makers and bathrobes. Beds feature premium bedding. 37-inch LCD televisions come with cable channels.

Bathrooms include complimentary toiletries and hair dryers. This Banff hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

An indoor pool and a spa tub are on site.

Children under 17 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 65 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as coffee/tea makers and irons/ironing boards.
Take advantage of recreation opportunities including an indoor pool and a spa tub. Additional amenities at this hotel include complimentary wireless internet access, a fireplace in the lobby, and gas grills.
Featured amenities include luggage storage, a safe deposit box at the front desk, and a water dispenser. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (CAD 15.70 per night; includes in/out privileges)
  • Limited on-site parking
  • Height restrictions apply for on-site parking
  • Ski shuttle nearby

Things to do

  • Free bike hire
  • Indoor pool
  • A hot tub

Family friendly

  • Indoor pool

Conveniences

  • Front-desk safe
  • Water dispenser

Guest services

  • Daily housekeeping
  • Front desk (limited hours)
  • Luggage storage
  • Ski passes

Outdoors

  • BBQ grill(s)
  • Terrace

Accessibility

  • This property does not have any lifts

More

  • Fireplace in reception
  • Smoke-free property
  • Water dispenser

Room amenities

Bedroom

  • Bed sheets
  • Premium bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)

Entertainment

  • 37-inch LCD TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Access via exterior corridors
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 11:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The front desk is open daily from 7:00 AM - 11 PM
Front desk staffed during limited hours
If you arrive at the property after hours, you'll need to check in at an alternate location: [Royal Canadian Lodge 459 Banff Ave]
For more details, please contact the property using the information on the booking confirmation
Guests arriving between 11 PM and 6:30 AM can use the exterior telephone beside the lobby door for check-in assistance.

Renovations and closures

The following facilities or services will be unavailable from October 25 2024 to December 31 2024 (dates subject to change):
  • Swimming pool

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Self parking fee: CAD 15.70 per night (in/out privileges)
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property does not have elevators
Parking height restrictions apply
Children under 17 years old are not allowed in the swimming pool without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Charlton's Cedar Court
Charlton's Cedar Court Banff
Charlton's Cedar Court Hotel
Charlton's Cedar Court Hotel Banff
Charlton`s Cedar Court Hotel Banff
Charltons Cedar Court Banff
Charltons Cedar Court Hotel Banff
Charltons Banff Hotel
Charltons Hotel
Charltons Banff
Charltons
Charltons Banff Hotel
Charltons Banff Banff
Charltons Banff Hotel Banff

Charltons Banff Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 409 out of 1000 reviews" "
Rating 8 - Good. 348 out of 1000 reviews" "
Rating 6 - Okay. 133 out of 1000 reviews" "
Rating 4 - Poor. 72 out of 1000 reviews" "
Rating 2 - Terrible. 38 out of 1000 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Overall the staff were friendly, good convenient location and easy walk to shop/restaurants. The downside was the people in other rooms were loud and could easily hear them through the walls.
Stayed 4 nights in Aug 2024

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

dinah

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Bed was comfy and linens were soft and clean. Nice that there was a big tub and stand up shower in the bathroom. Great to have a pool, hot tub and steam room to relax in during the stay.
Stayed 1 night in Aug 2024

10/10 Excellent

hongwei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

Meredith Louise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the location of the property and that we could walk into town and to the bus! Our room was clean and spacious. The air was cold and a little noisy, however we actually didn’t mind the white noise!
Stayed 3 nights in Aug 2024

10/10 Excellent

Kongkaew

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

10/10 Excellent

Mikaela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was amazing! The room smelt like someone had smoked in it, but other than that it was a great stay.
Stayed 1 night in Aug 2024

2/10 Terrible

James

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Outdated, dirty, smelled musty, soap provided had mold growing on it. No space for any luggage. Location was decent to downtown but dark dingy room, tiny lobby, and overall desperate need of renovation. Smokers allowed to smoke anywhere on property making the already limited outdoor space undesirable even though they say smoke free property. Not worth money.
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Sheryl

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was an excellent!! Very spacious. I enjoyed the view.
Stayed 2 nights in Aug 2024

10/10 Excellent

Chandan

Stayed 1 night in Aug 2024

10/10 Excellent

Patrick John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2024

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities
Checkin was easy, the staff are helpful and knowledgable, spacious and nice clean room, great shower water pressure and convenient location!
Stayed 1 night in Aug 2024

8/10 Good

Chelsea

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convinient location, quaint, our room was older style decore but overall i have no complaints. The guy at the front desk was awesome 👌
Stayed 1 night in Aug 2024

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Jul 2024

8/10 Good

Ann-Marie

Travelled with family
Excellent location, easy walk to restaurants. Our room was clean and comfortable, a bit small. The pool and hot tub were nice. The hotel is a bit tired but perfectly adequate if you’re planning in being out all day.
Stayed 3 nights in Aug 2024

8/10 Good

Chel

Stayed 3 nights in Aug 2024

4/10 Poor

SUSAN, ANAHEIM

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
With a $400/night, the rooms needs to be at list clean and new. The carpet looks like it's 50 years old. Need to be totally renovated. I was sneezing everytime I was in the room. Not worth it. We were all upset and disgusted with the room. Would not recommend to anyone.
Stayed 3 nights in Aug 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness
Disliked: Room comfort
Wet carpet and sockets didn’t all work.
Had to move rooms after 24 hours due to a very wet carpet that made you slip when walking in the kitchen area. This also made the room smell damp. The new room had a double bed with one side up against a wall so made getting in and out difficult and had no side table to put phone and belongings on. It was a same as the first room was good but had a wet carpet. Not all the sockets for phone chargers worked in the second room and as a family of four with lots of electronics to charge- this was slightly frustrating. Positives: they did move us to a new room when we informed them of wet carpet. Good pool for the kids to play in. Plenty of parking. Good value overall. About 15 min walk from main Banff.
Stayed 4 nights in Aug 2024

8/10 Good

Luisa, Ringwood North

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A bit further away from downtown than expected but an easy 15 min walk. Room was comfortable but a bit dated and unusual that the loft air conditioner control was locked away. Complimentary bikes were not very good ones.
Stayed 5 nights in Aug 2024

8/10 Good

Eileen

Travelled with family
Liked: Staff & service
It was a good experience staying at this hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent service and stay.
We had a room with kitchenette- very convenient for the few refrigerated items you may have. Great pool and hot tub. Easy check-in and was given pointers for our stay.
Stayed 1 night in Aug 2024

2/10 Terrible

Deepak

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
It's not bad per se but at over $500 a night, I expected WAY WAY WAY WAY WAY more. At best, this would be a $29.99/night motel on the side of a deserted highway. I would never go back at this price.
Stayed 3 nights in Jul 2024

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great time in updated hotel
Great spot. No direct breakfast on site but places to walk to. For families it would be nice to have something to grab and go to make it easier for hiking and exploring. Parking was $15 a day. The bus to town was $2 per adult. Rooms updated and having a one bedroom is clutch with two small kids.
Stayed 3 nights in Jul 2024

10/10 Excellent

Huixin

Stayed 1 night in Jul 2024