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Moose Hotel And Suites

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Couples treatment room(s), hot tub, body treatments, body wraps
Interior entrance
Front of property - evening/night
Couples treatment room(s), hot tub, body treatments, body wraps

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Parking included
  • Hot tub
  • Pet-friendly
  • Pool
  • Bar
  • Spa

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    2 min walk
  • Banff Lake Louise Tourism Bureau
    2 min walk
  • Banff Legacy Trail
    5 min walk
  • Banff, AB (YBA)
    5 min drive

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Property entrance

The Fox Hotel and Suites

Hot tub
Pet-friendly
Parking included
Free WiFi
4.3 out of 5, Excellent, (2091)
The price is AU$211
for 1 room
includes taxes & fees
14 Jan - 15 Jan
The Fox Hotel and Suites

About the area

Banff

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 10-minute drive of Upper Hot Springs and Banff National Park Information Centre. .This spa hotel is 12.1 mi (19.5 km) from Banff National Park and 11.5 mi (18.6 km) from Sunshine Village.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Upper Hot Springs - 7 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Banff hotel in Downtown District with 2 spa tubs and a full-service spa
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11 AM and on weekends from 7:00 AM to 1 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2000 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Dryer
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 1598 out of 2020 reviews" "
Rating 8 - Good. 300 out of 2020 reviews" "
Rating 6 - Okay. 70 out of 2020 reviews" "
Rating 4 - Poor. 32 out of 2020 reviews" "
Rating 2 - Terrible. 20 out of 2020 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Jennifer, Pine City

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Front desk staff is wonderful!
Stayed 4 nights in Sep 2024

10/10 Excellent

Kerry

Liked: Cleanliness, staff & service, property conditions & facilities
We had a wonderful stay and would stay here again if we return to Banff.
Stayed 4 nights in Jul 2024

8/10 Good

Hyun Joo, Seattle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Janice

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My favorite place was the roof top jacuzzis and fire pit. Love the lobby fireplace.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
spoit by bar
Excellent, comfortable hotel. Only downside was the bar - limited range and staff who had to look up how to make every drink. Bar service was also very slow.
Stayed 4 nights in Sep 2024

10/10 Excellent

James, Scottsdale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

6/10 Okay

Lindsay

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel but not worth paying what they charge. Rooftop is the highlight. Rooms are small, no breakfast, shower was clogged. First floor rooms are almost basement level. Second floor rooms are like first floor rooms.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Peter

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very comforting.
Stayed 1 night in Sep 2024

8/10 Good

Megan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Appreciated now close this was to the heart of town and the rooftop hot tubs sauna were wonderful!
Stayed 1 night in Sep 2024

10/10 Excellent

Megan

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ella was extremely helpful. All staff friendly. Amazing rooftop views and hot tubs!
Stayed 4 nights in Sep 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architecture blends well with the natural surroundings of the area. Very friendly and helpful staff. Nice room.
Stayed 2 nights in Sep 2024

10/10 Excellent

Susan C

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was so perfect! It was adorable, had a fireplace in the room, was near the downtown, had easy parking, and the staff were all wonderfully helpful! The hot pools and sauna on the roof were a great feature. The only thing missing was free coffee in the lobby.
Stayed 5 nights in Sep 2024

2/10 Terrible

Anna

Stayed 1 night in Aug 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Maija

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. For the cost, would have appreciated a few more personal touches, e.g. actual cream/ milk in mini fridge, enough robes for number of paid guests...
Stayed 1 night in Sep 2024

10/10 Excellent

Myungsoo

Liked: Staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Hichem

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities
Pretty nice hotel although it does need some up keeping maintenance. Tiles on top terrace with jacuzzis are loose, can result in injury. Some water pipe bursted when I was there on the 1st floor. Thank God noone was injured or anything. Overall, decent hotel.
Stayed 5 nights in Sep 2024

10/10 Excellent

Mohit, Bellevue

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 4 nights in Sep 2024

10/10 Excellent

Gail

Stayed 2 nights in Aug 2024

8/10 Good

GURBINDER

Travelled with family and small children
Liked: Amenities
There was no view from the room. Its in crowded area. I was expecting a nice view for price I paid for this.
Stayed 4 nights in Aug 2024

10/10 Excellent

Reid

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel with excellent amenities in a great location
Stayed 1 night in Sep 2024

10/10 Excellent

Judith

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, perfect location, staff very friendly assisted in all our inquiries, professional! Room perfect loved the fireplace option.
Stayed 7 nights in Sep 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely, well maintained hotel.
Stayed 4 nights in Sep 2024