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Moose Hotel And Suites

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Moose Hotel And Suites

Indoor pool
Couples treatment room(s), hot tub, body treatments, body wraps
Front of property - evening/night
Couples treatment room(s), hot tub, body treatments, body wraps
Interior entrance

Reviews

9.6 out of 10
Exceptional

Popular amenities

Explore the area

Map
345 Banff Ave, Banff, AB, T1L 1H8
  • Banff National Park Information Centre
    ‪2 min walk‬
  • Banff Lake Louise Tourism Bureau
    ‪2 min walk‬
  • Central Park
    ‪10 min walk‬
  • Banff, AB (YBA)
    ‪5 min drive‬

Room options

View all photos for Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

Superior Hotel Room 2 Queen

  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

Superior One Bedroom Suite 1 King

  • 46 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

Rooftop 2 Bedroom Suite

  • 75 sq m
  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

Rooftop 1 Bedroom Suite

  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

Superior One Bedroom Suite 2 Queens

  • 46 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior King Hotel Room

Superior King Hotel Room

Superior King Hotel Room

  • 31 sq m
  • Sleeps 2
  • 1 King Bed

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Exterior

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includes taxes & fees
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About the area

Banff

With a stay at Moose Hotel And Suites, you'll be centrally located in Banff, within a 5-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This spa hotel is 12.1 mi (19.5 km) from Banff National Park and 2.8 mi (4.6 km) from Upper Hot Springs.

What's nearby

  • Banff National Park Information Centre - 2 min walk
  • Banff Lake Louise Tourism Bureau - 2 min walk
  • Banff Centre for Arts and Creativity - 11 min walk
  • Tunnel Mountain - 4 min drive
  • Fairmont Banff Springs Bowling Centre - 6 min drive

Getting around

  • Banff Station - 8 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪Evelyn's Coffee Bar - ‬5 min walk
  • ‪BeaverTails - ‬5 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬3 min walk
  • ‪Park Distillery - ‬4 min walk
  • ‪Cedar House Investments Ltd - ‬4 min walk

About this property

Moose Hotel And Suites

Banff hotel in Downtown District with 2 spa tubs and a full-service spa
Moose Hotel And Suites offers 174 air-conditioned accommodations, which are accessible via exterior corridors and feature safes and coffee/tea makers. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels.

This Banff hotel provides complimentary wireless Internet access. Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

2 spa tubs are on site along with an indoor pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Meadow Spa + Pools has 9 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. The spa is equipped with a spa tub. The spa is open daily.
Make yourself at home in one of the 174 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Conveniences include safes and coffee/tea makers, and housekeeping is provided daily.
Pamper yourself with a visit to the spa, which offers body treatments and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and ski storage.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 11 AM and on weekends from 7:00 AM to 1 PM for a fee.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Banff? This hotel has 2000 square feet (186 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.
Full breakfasts are available for a surcharge on weekdays between 7:00 AM and 11 AM and on weekends between 7:00 AM and 1 PM.
Moose Hotel And Suites has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • On-site parking includes off-street options
  • Ski shuttle nearby

Food and drink

  • Full breakfast available for a fee 7:00 AM–11 AM on weekdays and 7:00 AM–1 PM on weekends: CAD 8.00-20.00 for adults and CAD 8.00-20.00 for children
  • 1 restaurant
  • 1 bar
  • Room service available

Things to do

  • 2 hot tubs
  • Bike parking
  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna

Family friendly

  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Ski passes
  • Ski storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference space (2000 square feet)
  • A meeting room

Outdoors

  • Firepit
  • Outdoor furniture

Spa

  • 9 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage/treatment rooms
  • Spa open daily
  • Hot tub

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Double-glazed windows
  • Fireplace in reception
  • Local artist showcase
  • Locally owned and organised tours and activities
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Towels

Entertainment

  • 40-inch flat-screen TV
  • TV channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Access via exterior corridors
  • Bulk dispenser for toiletries
  • Dryer
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately CAD 8.00 to 20.00 for adults, and CAD 8.00 to 20.00 for children
  • Pet fee: CAD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Moose Hotel Banff
Moose Banff
Moose Hotel Suites
Moose Hotel And Suites Hotel
Moose Hotel And Suites Banff
Moose Hotel And Suites Hotel Banff

Moose Hotel And Suites Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1607 out of 2023 reviews" "
Rating 8 - Good. 298 out of 2023 reviews" "
Rating 6 - Okay. 67 out of 2023 reviews" "
Rating 4 - Poor. 31 out of 2023 reviews" "
Rating 2 - Terrible. 20 out of 2023 reviews" "

9.6/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

damir

Liked: Property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Vernon, Devon

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were extremely helpful and the property was beautiful.
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very pleased!
Everything was wonderful My husband and I really enjoyed our time there. The staff was fantastic. The spa services were also top notch.
Stayed 7 nights in Oct 2024

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent!
Stayed 8 nights in Oct 2024

8/10 Good

Ashley

Stayed 1 night in Oct 2024

10/10 Excellent

Katie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property has a great cedar smell and staff are constantly cleaning and keeping up the property. Hot tubs on the roof are amazing!
Stayed 2 nights in Oct 2024

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location in the heart of downtown shops and restaurants in Banff. Friendly and helpful staff .
Stayed 5 nights in Oct 2024

10/10 Excellent

Lesley

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Banff sanctuary
its my go to place in Banff…always friendly and clean. Walking distance to everything. The roof top Pools, fire pit and sauna with beautiful views, is the place to be.
Stayed 1 night in Oct 2024

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambience
Stayed 1 night in Oct 2024

10/10 Excellent

Shannon Marie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property and staff! Love the Moose!
Stayed 1 night in Oct 2024

10/10 Excellent

Julianne

Stayed 1 night in Oct 2024

10/10 Excellent

Rudi

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything
Stayed 1 night in Oct 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent place to stay. Thank you to the awesome staff
Stayed 3 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Great location within a walking distance to all the shops and restaurants in downtown Banff. Very clean and well maintained with great amenities. Wonderful and friendly staff. Highly recommend!
Stayed 5 nights in Oct 2024

10/10 Excellent

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Superb
Stayed 1 night in Oct 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our second stay at the hotel. Fantastic hotel with a great location. Can’t wait for our next visit.
Stayed 3 nights in Oct 2024

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Rachel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the perfect hotel for us - it was comfy with a lodge feel, had a wonderful lobby with a wood fireplace, lovely rooftop hot tubs, and comfortable rooms. We had an issue with our shower not functioning properly, but the staff was quick to fix it. Other than that, this was the perfect place to stay in Banff in late October.
Stayed 2 nights in Oct 2024

10/10 Excellent

Darcy

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

10/10 Excellent

roma, Calgary

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean,quiet and beautifully decorated. Love the fireplace in the lobby and the rooftop hot tub.
Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great view and our suite was spacious, warm and luke a home from home. Loved the fire too.
Stayed 2 nights in Oct 2024

10/10 Excellent

Abby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay so much! Right in the w heart of downtown. Pacini in the lobby has great food as well. Spa is awesome! Would stay again
Stayed 7 nights in Oct 2024

10/10 Excellent

May angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sholanda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location! Clean rooms , friendly staff and delicious food on site
Stayed 4 nights in Oct 2024