Rundlestone Lodge

3.0 star property

Photo gallery for Rundlestone Lodge

Front of property
Lobby sitting area
Indoor spa tub
Reception
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Air conditioning
  • Pet-friendly

Explore the area

View map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6
  • Place, Banff National Park
    ‪1 min walk‬
  • Place, Banff National Park Information Centre
    ‪15 min walk‬
  • Place, Banff Lake Louise Tourism Bureau
    ‪16 min walk‬

Room options

Standard Two Queen Room

  • Sleeps 4

Loft King Suite

  • Sleeps 3

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(63 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 2 Queen Beds

9.0 out of 10
Wonderful
(108 reviews)
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(88 reviews)
  • Sleeps 2
  • 1 King Bed

Loft, 1 King Bed

8.6 out of 10
Excellent
(11 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Loft, Multiple Beds

8.0 out of 10
Very good
(1 review)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

Suite, 1 King Bed, Jetted Tub

9.0 out of 10
Wonderful
(39 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Superior King Room

  • Sleeps 2

Superior Two Queen Room

  • Sleeps 4

Loft With Multiple Beds

  • Sleeps 4

King Loft Suite With Jetted Tub

  • Sleeps 2

Similar properties

About the area

Banff

With a stay at Rundlestone Lodge in Banff (Uptown District), you'll be a 2-minute drive from Banff National Park Information Centre and 9 minutes from Upper Hot Springs. .This hotel is 11.7 mi (18.9 km) from Banff National Park and 3.7 mi (5.9 km) from Banff Gondola.

What's nearby

  • Banff National Park - 1 min walk - 0.0 km
  • Victoria Glacier - 4 min walk - 0.4 km
  • Banff National Park Information Centre - 15 min walk - 1.3 km
  • Banff Lake Louise Tourism Bureau - 16 min walk - 1.4 km
  • Banff Centre for Arts and Creativity - 17 min walk - 1.4 km

Getting around

  • Banff Station - 19 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Canada - ‬3 min walk
  • ‪The Canadian Brewhouse - ‬14 min walk
  • ‪Good Earth Coffeehouse - ‬13 min walk
  • ‪PARK Distillery Restaurant + Bar - ‬15 min walk
  • ‪The Old Spaghetti Factory - ‬15 min walk

About this property

Rundlestone Lodge

Hotel in Banff with a fitness center and a 24-hour front desk
Rundlestone Lodge offers 96 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Reviews

Rundlestone Lodge Reviews

8.6

Excellent

8.8/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 986 out of 1947 reviews
Rating 8 - Good. 611 out of 1947 reviews
Rating 6 - Okay. 222 out of 1947 reviews
Rating 4 - Poor. 75 out of 1947 reviews
Rating 2 - Terrible. 53 out of 1947 reviews

Reviews

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 2 nights in Aug 2025

10/10 Excellent

Leslie

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My husband and I stayed for a few days. We Enjoyed our stay in this hotel so much! I wouldn't stay anywhere else if I go back. Our room overlooked the playground, even with that I never heard any noise. The hotel is located at one of the entrance of Banff. We loved the fact that we could walk to restaurants and shops without any issues. Staff is super friendly and they have plenty of parking. Like I mentioned before, there's a playground right beside the hotel, perfect for families. Only negative I could mention (it doesn't mean it's a deal breaker for me) they don't have an in-site restaurants, (at least not at the time of my stayed) you have to walk to restaurants near by to grab your breakfast/meal. If you like to be near everything but not in the middle of it all, this is definitely the place to pick.
Stayed 4 nights in Aug 2025

2/10 Terrible

Zahra

Travelled with family
Not clean, no daily maintenance, poor Hygiene, careless staff
Stayed 3 nights in Aug 2025

10/10 Excellent

Jennifer, Livonia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the hotel provided free bus passes. Downtown is walkable, but it was nice to have the option.
Stayed 4 nights in Aug 2025

10/10 Excellent

Maria Diane

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved having tge jetted tub and wrap around balcony!
Stayed 7 nights in Aug 2025

10/10 Excellent

nicole

Travelled with family and small children, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot. Hotel staff friendly. Check in easy. Pool and hot tub area were great and the park right next door was awesome for my 3 year old. And location away from the main area was a bonus. Will stay here again.
Stayed 2 nights in Aug 2025

8/10 Good

Jordan

Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service

Just ok

It’s definitely a 3 star hotel- very outdated rooms. But the bed is comfortable and it’s clean. It’s also not in the main downtown area.
Stayed 1 night in Aug 2025

4/10 Poor

Andrew

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

Poor experience

One receptionist trying to check in a large number of people meant the queue was literally out of the door at one point. The process was so antiquated and cumbersome, please do yourselves a favour and bring check in into the 21st century; or at least have more staff available that are trained properly in your processes. Checking in is the first impression your customers get of your service, it matters. Hotel itself was fine for an overnight stay, underground parking a bonus and the location is good if you're happy to walk or take the bus. Complimentary bus passes is a nice touch.
Stayed 1 night in Jul 2025

10/10 Excellent

Guaijue

Stayed 2 nights in Aug 2025

10/10 Excellent

Tsering

Travelled with family, Travelled with pets
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is around the starting point of banff town. Walkable to downtown. Loved the room we got. beautiful area. walked around the town twice a day. Many places to visit nearby.
Stayed 1 night in Aug 2025

8/10 Good

Esther

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, convenient to town center with a bit of walking, clean room in gorgeous Banff
Stayed 2 nights in Aug 2025

10/10 Excellent

Tracey

Stayed 2 nights in Aug 2025

8/10 Good

Patrick, Vancouver

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2025

10/10 Excellent

Tim

Liked: Amenities
Lovely Lodge not far from downtown Banff. Customer service at front desk was excellent!
Stayed 2 nights in Aug 2025

10/10 Excellent

Nelia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryce

Stayed 1 night in Aug 2025

10/10 Excellent

Dechang

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The hotel facility is in good condition, and staff are friendly.
Stayed 1 night in Aug 2025

10/10 Excellent

Mohsin Shariff

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was neat and the location of the hotel was very convenient.
Stayed 2 nights in Aug 2025

10/10 Excellent

Thi Cam Hong

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Reasonable price
Stayed 3 nights in Aug 2025

10/10 Excellent

Josh

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely front desk staff, great location.
Stayed 2 nights in Aug 2025

10/10 Excellent

Bryan

Stayed 1 night in Aug 2025

6/10 Okay

Brooke, Wetaskiwin

Business traveller
Liked: Cleanliness
Disliked: Staff & service
Clean property
Stayed 1 night in Aug 2025

10/10 Excellent

NATALYA

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room, very clean, polite staff, nice pool. Would stay again
Stayed 1 night in Aug 2025

8/10 Good

Karen

Business traveller, Travelled with group
Liked: Staff & service
Disliked: Amenities
Its cozy enough and clean, for the cost though it is very dated and shwoing its age. Would u stay here again, probably not too expensive. The pool, fitness area and hot tub were very nice. Front desk waa very helpful at check in.
Stayed 1 night in Aug 2025