See all properties
Save

Rundlestone Lodge

3.0 star property

Photo gallery for Rundlestone Lodge

Exterior
Indoor spa tub
Lobby sitting area
View from property
Reception

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Laundry

Explore the area

Map
537 Banff Avenue - Box 489, Banff, AB, T1L1A6

Room options

View all photos for Loft, 1 King Bed

Loft, 1 King Bed

Loft, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Loft, Multiple Beds

Loft, Multiple Beds

Loft, Multiple Beds

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Jetted Tub

In-room safe, desk, blackout curtains, iron/ironing board

Suite, 1 King Bed, Jetted Tub

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Children's play area - outdoor

Banff Caribou Lodge and Spa

  • Hot tub
  • Spa
  • Pet-friendly
  • Parking included
4.3 out of 5, Excellent, (2792)
The price is AU$369
for 1 room
includes taxes & fees
11 Apr - 12 Apr
Banff Caribou Lodge and Spa

About the area

Banff

Located in Banff (Uptown District), Rundlestone Lodge is within a 15-minute walk of Banff National Park Information Centre and Banff Lake Louise Tourism Bureau. .This hotel is 11.7 mi (18.9 km) from Banff National Park and 3.4 mi (5.5 km) from Upper Hot Springs.

Getting around

  • Banff Station - 19 min walk
  • Calgary International Airport (YYC) - 93 min drive

Restaurants

  • ‪A&W Restaurant - ‬3 min walk
  • ‪Good Earth Coffeehouse - Banff - ‬16 min walk
  • ‪Park Distillery - ‬16 min walk
  • ‪Cedar House Investments Ltd - ‬15 min walk
  • ‪Rose & Crown Restaurant & Pub - ‬17 min walk

About this property

Rundlestone Lodge

Hotel in Banff with a fitness center and a 24-hour front desk
Rundlestone Lodge offers 96 air-conditioned accommodations with safes and coffee/tea makers. Cable television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Banff hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 96 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
Be sure to enjoy recreational amenities, including an indoor pool, a hot tub, and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and ski storage.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Ski shuttle nearby
  • Free self parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Playground
  • Ski passes
  • Ski storage
  • TV in common areas

Family friendly

  • Free cot
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Playground

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • In a national park
  • In the mountains
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 38-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per accommodation, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 51 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Pet fee: CAD 30 per accommodation, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available

Property is also known as

Rundlestone
Rundlestone Banff
Rundlestone Lodge
Rundlestone Lodge Banff
Rundlestone Hotel Banff
Rundlestone Lodge Hotel
Rundlestone Lodge Banff
Rundlestone Lodge Hotel Banff

Rundlestone Lodge Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 839 out of 1762 reviews
Rating 8 - Good. 603 out of 1762 reviews
Rating 6 - Okay. 202 out of 1762 reviews
Rating 4 - Poor. 74 out of 1762 reviews
Rating 2 - Terrible. 44 out of 1762 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Dec 2024

6/10 Okay

Carla

Travelled with family
Liked: Room comfort
Disliked: Staff & service, property conditions & facilities
Never staying again.
Do not recommend unless you’re desperate. Not really clean and a lack of maintenance as we witnessed on several occasions don’t take the elevators.
Stayed 1 night in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

6/10 Okay

Keeshia

Stayed 1 night in Dec 2024

10/10 Excellent

Carly

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything. It’s beautiful
Stayed 2 nights in Nov 2024

8/10 Good

Iman

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort
Bed bed ever
The best bed i have ever been on very comfortable but the coffee is so bad too bad i couldn’t wash off the taste of it fast enough the pool was closed with no further notice but they did offer other accommodations pools to use
Stayed 1 night in Dec 2024

6/10 Okay

Hojy

They should let us know that the indoor pool wasn’t available before registration.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jonathan

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Does not inform you prior to booking
The hotel failed to inform prior booking the appointment that their pool is under construction... what a waste of time and money.
Stayed 1 night in Dec 2024

10/10 Excellent

Sumner

Stayed 5 nights in Dec 2024

10/10 Excellent

ritesh

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good night stay
Stayed 1 night in Dec 2024

8/10 Good

ryan, Leduc

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The area is quite far from downtown if you dont have bus/car. But over all the area is quiet.
Stayed 4 nights in Dec 2024

10/10 Excellent

Nathan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean
Stayed 2 nights in Dec 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Impressed!
Friendly staff, spacious room, heated underground parking. Coffee and a cozy fireplace at reception. Room is dated but very clean. I was glad I booked a room with a mountain view, not a pool view. Really enjoyed staying here. Will come back again.
Stayed 1 night in Nov 2024

6/10 Okay

Chih-Chieh

Travelled with family
Liked: Cleanliness, staff & service
Overall experience was positive but there were few things about our room needs improvement. We had issue with our room door and air conditioning system.
Stayed 2 nights in Dec 2024

10/10 Excellent

Melissa

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

4/10 Poor

Katrina

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The pool was down which wasn’t advertised when booking ! And the hot tub was old and gross. There was no continental breakfast and no restaurant in house . The location is very far away from downtown Banff .
Stayed 4 nights in Dec 2024

10/10 Excellent

Kya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great!
Stayed 2 nights in Dec 2024

10/10 Excellent

Tristan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Karen

Stayed 1 night in Nov 2024

4/10 Poor

Joyce

Disliked: Cleanliness, staff & service, property conditions & facilities
1. When I checked in I was told the pool is closed, we booked this hotel because of the pool. 2. People parking in the front of entrance when checking in but block other people access to the underground parking. 3. The previous guest’s hair still in the bathroom.
Stayed 1 night in Dec 2024

10/10 Excellent

Derrick

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Dec 2024

10/10 Excellent

Gehad

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

4/10 Poor

shade

Travelled with family
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
For the price I paid I would have liked the room I was staying in to be properly functional for guests. The sink would not drain and later I found that it was broken I had to call someone to come fix it and the maintenance told me that someone will do it tomorrow. The restaurant was closed and pool was closed. Tried to use the hot tub and me and my daughter could not use it at all because it was always crowded. I tried to use laundry facilities and I successfully washed my clothes but when I tried to use the dryer it would not start after I put my coins in. I went downstairs to get more coins and the guy who was working told me he doesn’t even work there and he’s just covering for someone and he doesn’t know nothing. So I went home with bunch of wet laundry the next day. I recommend that this hotel update their site it’s very disappointing when the advertised facilities aren’t available when you get to the hotel.
Stayed 1 night in Dec 2024

2/10 Terrible

Rachid

Liked: Cleanliness
Disliked: Staff & service, room comfort
Terrible service
I took my my wife in first time in Banff we booked her this hotel because has swimming pool and hot tub . When I arrived no swimming pool under construction. There’s no notice when booking and she didn’t let un when we check in at the front desk . We aren’t happy at all and it was too late. We ask for a great, because what’s the problem she has she doesn’t want to upgrade us even is not busy at the hotel. We ask for a jet up in room . Also, it was the toilet very noisy the whole night when you flush the toilet, you can hear the water very noisy and the heat is not working. They have a small heater to warm yourself bad experience the thermostat is broken
Stayed 1 night in Dec 2024

10/10 Excellent

Cindy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was great, staff friendly and helpful
Stayed 1 night in Dec 2024