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Rimrock Resort Hotel Banff

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Rimrock Resort Hotel Banff

Lobby sitting area
Ice skating
2 bars/lounges
Indoor pool
Premium bedding, pillow-top beds, minibar, in-room safe

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Pet-friendly
  • Bar
  • Parking available
  • Air conditioning

Explore the area

Map
300 Moutain Avenue, Banff, AB, T1L 1J2
  • Upper Hot Springs
    3 min walk
  • Banff Upper Hot Springs
    4 min walk
  • Banff Station
    15 min drive
  • Banff, AB (YBA)
    16 min drive

Room options

View all photos for Deluxe Room, 2 Queen Beds, View

Deluxe Room, 2 Queen Beds

Deluxe Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, View

Suite, 1 Bedroom

Suite, 1 Bedroom, View

  • Mountain view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Room, 2 Queen Beds, View

Premium Room, 2 Queen Beds

Premium Room, 2 Queen Beds, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Premium Room, 1 King Bed, View

Premium Room, 1 King Bed

Premium Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

Classic Suite, 1 Bedroom

  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, View

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 2 Queen Beds, Balcony, View

Deluxe Room, 2 Queen Beds, Balcony

Deluxe Room, 2 Queen Beds, Balcony, View

  • Mountain view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Room, 1 King Bed, Balcony, View

Deluxe Room, 1 King Bed, Balcony

Deluxe Room, 1 King Bed, Balcony, View

  • Mountain view
  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds, Accessible

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds, Accessible

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Classic Room, 2 Queen Beds

Premium bedding, pillow-top beds, minibar, in-room safe

Classic Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

Classic Room, 1 Queen bed

  • Sleeps 3
  • 1 Queen Bed

View all photos for Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

Classic Suite, 2 Queen Beds

  • Sleeps 5
  • 2 Queen Beds

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Front of property

Moose Hotel And Suites

Pool
Hot tub
Spa
Pet-friendly
4.7 out of 5, Exceptional, (2011)
The price is AU$368
for 1 room
includes taxes & fees
5 Jan - 6 Jan
Moose Hotel And Suites

About the area

Banff

Located in Banff (Sulphur Mountain District), Rimrock Resort Hotel Banff is within a 5-minute walk of Upper Hot Springs and Banff Gondola. .This eco-certified resort is 2.6 mi (4.2 km) from Banff National Park Information Centre and 2.6 mi (4.2 km) from Banff Lake Louise Tourism Bureau.
View more Resorts in BanffOpens in a new window

What's nearby

  • Upper Hot Springs - 3 min walk
  • Banff Gondola - 4 min walk
  • Banff National Park Information Centre - 6 min drive
  • Banff Lake Louise Tourism Bureau - 7 min drive
  • Banff Centre for Arts and Creativity - 9 min drive

Getting around

  • Banff Station - 15 min drive
  • Calgary International Airport (YYC) - 101 min drive

Restaurants

  • ‪Banff Upper Hot Springs - ‬4 min walk
  • ‪McDonald's - ‬5 min drive
  • ‪Evelyn's Coffee Bar - ‬7 min drive
  • ‪Banff Ave Brewing Co - ‬5 min drive
  • ‪Sky Bistro - ‬1 min drive

About this property

Rimrock Resort Hotel Banff

Eco-certified Banff resort in Sulphur Mountain District with 2 restaurants
Rimrock Resort Hotel Banff offers 333 accommodations with minibars and safes. Pillowtop beds feature premium bedding. 32-inch LCD televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include shower/tub combinations, bathrobes, slippers, and designer toiletries.

This Banff resort provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

An indoor pool and a spa tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 6 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, facials, and body wraps. A variety of treatment therapies are provided, including aromatherapy.

The spa is open select days. Guests under 16 years old are not allowed in the spa.

Make yourself at home in one of the 333 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with premium bedding. 32-inch LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with showers feature designer toiletries and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a spa tub. Additional amenities at this resort include complimentary wireless internet access, concierge services, and ski storage. Getting to nearby attractions is a breeze with the complimentary area shuttle.
Grab a bite to eat at one of the resort's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at one of the 2 bars/lounges. Cooked-to-order breakfasts are available daily from 6:30 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-in, and express check-out. This resort has 13 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 11:00 AM.
Rimrock Resort Hotel Banff has 2 restaurants serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key Global, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Czech, Dutch, English, French, German, Hindi, Japanese, Korean, Lithuanian, Malay, Portuguese, Romanian, Slovak, Spanish, Swedish, Ukrainian, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Secured covered self parking on site (CAD 32.00 per night)
  • Secured covered valet parking on site (CAD 45 per night; includes in/out privileges)
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking
  • Free local area shuttle

Food and drink

  • Cooked-to-order breakfast available for a fee daily 6:30 AM–11:00 AM: CAD 8-35 per person
  • 2 restaurants and 1 coffee shop/cafe
  • 2 bars/lounges
  • Room service available

Things to do

  • Bike rentals
  • Fitness centre
  • Full-service spa
  • Hiking/biking trails
  • Ice skating
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • A hot tub

Family friendly

  • Free area shuttle
  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Fridge

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Ski storage
  • Tour/ticket assistance
  • Wedding services

Business services

  • Meeting rooms - 13

Outdoors

  • Garden
  • Picnic area
  • Terrace

Spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage/treatment rooms
  • Spa open selected days

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Fireplace in reception
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch LCD TV
  • TV channels
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Fridge

More

  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free local calls
  • Iron/ironing board
  • LED light bulbs
  • Recycling
  • Safe
  • Slippers
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 26 to October 12:
  • One of the dining venues

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 60 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 17 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CAD 25.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: CAD 27.80 per accommodation, per night
The resort fee includes:
  • Additional inclusions
  • Fitness center access
  • Fitness/yoga classes
  • Health club access
  • Pool access
  • Ski shuttle

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately CAD 8 to 35 per person
  • Covered self parking fee: CAD 32.00 per night (in/out privileges)
  • Covered valet parking fee: CAD 45 per night (in/out privileges)
  • Pet fee: CAD 60 per accommodation, per day
  • Service animals are exempt from fees
  • Rollaway bed fee: CAD 25.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Pool access available from 8:00 AM to 10:00 PM
Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Parking height restrictions apply
Guests under 16 years old are not allowed in the spa

Property is also known as

Rimrock
Rimrock Banff
Rimrock Resort Hotel
Rimrock Resort Hotel Banff
Rimrock Banff Banff
The Rimrock Resort Hotel
Rimrock Resort Hotel Banff Banff
Rimrock Resort Hotel Banff Resort
Rimrock Resort Hotel Banff Resort Banff

Rimrock Resort Hotel Banff Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 860 out of 1168 reviews" "
Rating 8 - Good. 185 out of 1168 reviews" "
Rating 6 - Okay. 71 out of 1168 reviews" "
Rating 4 - Poor. 34 out of 1168 reviews" "
Rating 2 - Terrible. 18 out of 1168 reviews" "

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Chad

Travelled with partner
Liked: Cleanliness, staff & service
Had a great trip, views were awesome. Rooms need some updates but most reviews mentioned that. The food wasn't the best. Staff and Service around the resort was great and shuttle to and from Rimrock makes the stay.
Stayed 5 nights in Sep 2024

6/10 Okay

Paul

Travelled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Not worth the $$
Hotel needs complete renovation, especially threadbare corridors carpet. Overpriced based on location exclusively.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sharninder

Liked: Cleanliness, staff & service, property conditions & facilities
Had great time
Stayed 1 night in Sep 2024

2/10 Terrible

ZHIPING

Stayed 2 nights in Aug 2024

6/10 Okay

Jeanette

Liked: Cleanliness, staff & service, amenities
Beautiful area right next to the hot springs, great staff and amazing facilities. For the price of 900 a night this room was very dated. Our faucet was wiggly and not attached properly etc. Would give 5 stars with a renovation.
Stayed 2 nights in Sep 2024

10/10 Excellent

Leanne

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property, incredible views
Gorgeous hotel, wonderful view, clean rooms and I loved yoga each morning! Rooms are dated for the insanely expensive rate but overall we loved the property. I have stayed here in the off season as well and overall we love this hotel.
Stayed 3 nights in Sep 2024

10/10 Excellent

Dean

Paint chipped in bathroom hallways and elevators. Staff very helpful spa broken
Stayed 4 nights in Sep 2024

10/10 Excellent

Jason

Liked: Staff & service, property conditions & facilities, room comfort
Beautiful hotel with beautiful surroundings and views. A little outside of town but they have a nice shuttle. Certain things need updating like pool and spa but would definitely stay again.
Stayed 3 nights in Sep 2024

10/10 Excellent

andrew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 2 nights in Aug 2024

6/10 Okay

Mark

Travelled with partner
Liked: Cleanliness, staff & service
All staff were friendly and helpful. Gathering spaces are classic and beautiful. However, rooms are dated. For the price, I expected more. Speaking of price, there were approximately $175 additional room charges per night.
Stayed 2 nights in Sep 2024

8/10 Good

Melissa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room decor was a little outdated. View from dining room was excellent
Stayed 1 night in Sep 2024

10/10 Excellent

Regina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Youssef

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The hotel's main point is the view from the rooms , yet the vibe is a little too old for my taste honestly The parking rates are very very very expensive, definitely not worth it , especially that being there with a big car is definitely not a pleasant experience We tried the restaurant breakfast , it's nice , but I would rather go for other restaurants in downtown the staff is very friendly honestly and extremely helpful , I had one issue where room service misplaced something in my room on a day and in the next day I had a do not disturb hanged , yet they still entered the room , the staff manager apologized personally and they made sure no one was in the room and gave me a discount on the parking rate
Stayed 5 nights in Sep 2024

10/10 Excellent

Stanley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was excellent. Friendly staff, great amenities, service, views, spa, food, transportation, and concierge service. Comes with a price, but for our ten year wedding anniversary; we treated ourselves.
Stayed 6 nights in Sep 2024

10/10 Excellent

Christine

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked that it was a distance from the town and therefore, quiet. There was transportation readily available to go into town. The room was amazing, however, it would have been nice to have a motion light in the bathroom so that it wasn’t so bright at night. The fires were delightful and a nice touch would have been ‘s’mores kits’ available for purchase. Just for fun 😉.,
Stayed 3 nights in Sep 2024

10/10 Excellent

Puneet

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent staff and service. Welcoming, helpful. Clean and had a character
Stayed 6 nights in Sep 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rimrock was a nice older hotel which had been well maintained. Loved the coffee shop , spacious rooms and bathrooms. On the verge of needing rooms remodeled. But still very nice. We walked to gondola and ate at the northern lights restaurant at the top of gondola. They had shuttle to downtown Banff which was nice too
Stayed 2 nights in Aug 2024

6/10 Okay

Manuel, Sylmar

Travelled with family
Disliked: Cleanliness
Staff was nice. We got complimentary desserts because it was our anniversary. But we asked for an extra lamp for the room but never got it. The room was adequate. Beds comfortable. We had a suite but our view was of the roof and partially obstructed view of mountain and gondola. Bathroom was dated. Tub grout needs to be refurbished. Carpet in rooms and hallway is old looking too. Pool and hot tub were nice to use after a long day but need refurbishing. Grout in pool area is stained and looks unsanitary. Water pooled at entrance to pool. Drainage not adequate. Could be breeding ground for bacteria. The balcony area in lounge/restaurant area on main level only enough for a few people, not a good outdoor space for many to take in the forest views. Not all rooms have balconies. A design flaw not taking advantage of the scenery and geography. Food in lounge available til midnight. That was good. We were hungry late. We ordered food but ate it in our room. Breakfast buffet was always lukewarm. Not super tasty but it filled you up. You can ask for omelets to be made to your liking. I asked for a spinach, mushroom, cheese & onion omelette. It tasted really off like the chef never made one before. Shuttles to town were good. The drivers were very friendly and helpful. Because of its location this hotel has so much potential. Needs renovations, kind of dated, redo public spaces so guests can experience more of the outdoors. Would I return? Only if hotel is renovated.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jared

Stayed 1 night in Aug 2024

6/10 Okay

Belinda

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
While we enjoyed our stay the Rimrock Hotel with spectacular view of the mountains. I felt the hotel was outdated and needed a little modernization for the price we paid. Transportation to/from town was excellent and drivers were super friendly.
Stayed 4 nights in Jul 2024

8/10 Good

Roya

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staffs of reception and Information Center in the hotel vey friendly and helpful. Entrance of Parking area was not very easy to enter. As this hotel is expensive at least parking cars should be free or breakfast should be included.
Stayed 2 nights in Jul 2024

10/10 Excellent

Warren

Stayed 2 nights in Aug 2024

6/10 Okay

Ravi

Travelled with family
Old carpets overrated dining overall very average experience for $$$
Stayed 4 nights in Aug 2024

10/10 Excellent

Tajinderjeet, Edmonton

Liked: Cleanliness, staff & service, property conditions & facilities
Warm ambience, surrounded by Rockies natural beauty. Next to sulphur mountain love the hikes Feels like home
Stayed 2 nights in Aug 2024

8/10 Good

Amit

Stayed 1 night in Aug 2024