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Hôtel AKENA Biarritz - Grande plage

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Hôtel AKENA Biarritz - Grande plage

Reception
Interior entrance
Premium bedding, in-room safe, desk, soundproofing
Property entrance
Economy Suite, 1 Queen Bed with Sofa bed

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
    Bar
  • Parking available
    Parking available
  • Room service
    Room service
  • Laundry
    Laundry
  • 24/7 front desk
    24/7 front desk
  • Pet-friendly
    Pet-friendly

Explore the area

Map
19 Avenue De La Reine Victoria, Biarritz, Pyrenees-Atlantiques, 64200
  • Grand Beach
    5 min walk
  • Biarritz City Hall
    8 min walk
  • Casino Barriere
    9 min walk
  • Biarritz (BIQ-Pays Basque)
    5 min drive

Room options

View all photos for Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View

Standard Room, 1 Queen Bed, Garden View

  • 13 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

Standard Room, 2 Single Beds, Garden View

  • 13 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Economy Suite, 1 Queen Bed with Sofa bed

Economy Suite, 1 Queen Bed with Sofa bed

Economy Suite, 1 Queen Bed with Sofa bed

  • 25 sq m
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

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About the area

Biarritz

A stay at Hôtel AKENA Biarritz - Grande plage places you in the heart of Biarritz, steps from Paroisse Notre Dame du Rocher - Eglise Saint-Charles and 5 minutes by foot from Grand Beach. .This hotel is 0.3 mi (0.5 km) from Miramar Beach and 0.3 mi (0.6 km) from Bay of Biscay.

What's nearby

  • Bellevue Conference and Exhibition Center - 12 min walk - 1.1 km
  • Gare du Midi - 13 min walk - 1.1 km
  • Biarritz Lighthouse - 15 min walk - 1.3 km
  • Biarritz Aquarium - 18 min walk - 1.5 km
  • Cote des Basques - 11 min drive - 3.1 km

Getting around

  • Guethary Station - 12 min drive
  • Biarritz (BIQ-Pays Basque) - 5 min drive

Restaurants

  • ‪Le Restaurant - ‬6 min walk
  • ‪La Crêpe Dentelle - ‬5 min walk
  • ‪La Rotonde - ‬6 min walk
  • ‪L'Impertinent - ‬4 min walk
  • ‪Bar le Maïtena - ‬4 min walk

About this property

Hôtel AKENA Biarritz - Grande plage

Hotel in Biarritz with a 24-hour front desk and a bar
Hôtel AKENA Biarritz - Grande plage offers 44 air-conditioned accommodations with safes and hair dryers. Beds feature premium bedding. Flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

This Biarritz hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 44 air-conditioned rooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and wedding services. This hotel also features a television in a common area, a banquet hall, and a vending machine. Getting to nearby attractions is a breeze with the area shuttle (surcharge).
Grab a bite from the snack bar/deli, or stay in and take advantage of the hotel's room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Event facilities at this hotel consist of conference space and a meeting room. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:00 AM.
Room service is available.

Languages

English, French, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (EUR 15 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking available
  • Local area shuttle (surcharge)

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 16 for adults and EUR 16 for children
  • 1 bar
  • Room service available

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Conference space
  • A meeting room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Step-free path to entrance
  • Wheelchair-accessible parking

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

More

  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 20 per pet, per night, plus a deposit of EUR 20 per day
Service animals are welcome, and are exempt from fees
1 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.45 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 16 for adults and EUR 16 for children
  • Self parking fee: EUR 15 per night
  • Pet deposit: EUR 20 per day
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Escale Oceania
Escale Oceania Biarritz
Escale Oceania Hotel Biarritz
Oceania Biarritz
Oceania Escale
Escale Oceania Biarritz Hotel
Escale Oceania Hotel
Escale Oceania Biarritz
Akena Biarritz Grande Plage
Hôtel AKENA Biarritz Grande plage
Hôtel AKENA Biarritz - Grande plage Hotel
Hôtel AKENA Biarritz - Grande plage Biarritz
Hôtel AKENA Biarritz - Grande plage Hotel Biarritz

Hôtel AKENA Biarritz - Grande plage Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 279 out of 714 reviews" "
Rating 8 - Good. 329 out of 714 reviews" "
Rating 6 - Okay. 73 out of 714 reviews" "
Rating 4 - Poor. 22 out of 714 reviews" "
Rating 2 - Terrible. 11 out of 714 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

7.8/10

Amenities

8.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

David

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice room with a balacony. Close to the seafront. Excellent air con, good shower. No fridge which would have been handy and breakfast didn't have a lot of options, no gluten free bread but did say could order. Decent hotel, would stay again.
Stayed 4 nights in Aug 2024

8/10 Good

Denise

Travelled with partner
Liked: Property conditions & facilities
I loved the hotel and location. The room was nice and clean. I was not very happy with the staff when it came to helping with parking information. We arrived at about 9pm after driving for about 10 hours and the gentleman at the reception said that the parking was completely full. I asked him where we could park and he did not know. Finally, we were lucky enough to find parking on the street which was free until 9am. He stated that parking was free from 9-10am. After that we needed to put money in the meter. Next morning a female was in the reception area and I asked her if there was any parking available since many people leave early, she also said no. I asked her about parking and she said she did not know you would think that the hotel would know where to refer their clients if they do not have parking. Finally, we found parking on our own, very inexpensive and around the corner from the hotel. The parking that we had used the previous night not only they charged for the 9-10am parking but they were asking for 35 euros for 2.5 hours. Ridiculous!
Stayed 1 night in Jul 2024

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

william

Liked: Cleanliness, amenities, property conditions & facilities
Great
Stayed 4 nights in Jun 2024

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, property conditions & facilities
Having explored around Biarritz, the Saint Charles area is safe, affluent and quintessential French. We loved the restaurants and Charlie’s bar.
Stayed 7 nights in Jun 2024

10/10 Excellent

Giovana Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2024

10/10 Excellent

Christopher

Stayed 2 nights in Jul 2023

10/10 Excellent

Kim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location and comfortable
This was a great hotel. We’ll placed on Biarritz not too far from beach. We were just staying one night but would recommend this place to stay.
Stayed 1 night in Sep 2023

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was very quiet. The staff were great - really friendly and always helpful. Would recommend.
Stayed 4 nights in Sep 2023

8/10 Good

Yasmine

Liked: Cleanliness, staff & service
Overall good. Old building and bad elevator condition
Stayed 3 nights in Aug 2023

8/10 Good

Verified traveller

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service
The staff was amazing & went out of their way. The location is perfect. The room was very small & beds not so comfortable. Could use updating. There was no electrical outlet on my side of the bed so I had to sleep with my head at the foot of the bed to plug in my CPAP machine.
Stayed 1 night in Aug 2023

10/10 Excellent

Celestine

Stayed 1 night in Sep 2023

10/10 Excellent

Kathleen

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is only a short walk from Grande Plage but in a nice quiet location. We were there in a heatwave but the air conditioning kept us cool and comfortable. A selection of teas were provided in the room. Good restaurants nearby.
Stayed 3 nights in Aug 2023

10/10 Excellent

Claude, Blainville

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice place to stay.
Stayed 2 nights in Aug 2023

8/10 Good

Conor

Stayed 5 nights in Aug 2023

8/10 Good

marie-laure

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is very well located, close to city center and close to the beach. The staff is welcoming and very accommodating.
Stayed 4 nights in Jul 2023

8/10 Good

Rolf

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The parking was excellent for the motorbikes and 4 went in one space. Receptionist was excellent. My room was good. Two friends had triangular rooms which were a bit small. An easy walk to town.
Stayed 2 nights in Jul 2023

10/10 Excellent

Christopher

Travelled with partner
Really great location and super friendly staff
Stayed 1 night in Jun 2023

8/10 Good

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, clean rooms 👌
Stayed 2 nights in Apr 2023

10/10 Excellent

Gillian

Stayed 2 nights in Apr 2023

10/10 Excellent

Kathleen

Stayed 2 nights in Oct 2022

8/10 Good

Saundra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2022

8/10 Good

Irene

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Out of the way
Breakfast was 14€, a little pricy for what you got
Stayed 1 night in Sep 2022

10/10 Excellent

Richard

Stayed 1 night in Jul 2022

10/10 Excellent

BRONDI

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
everything was very good
Stayed 1 night in Oct 2021