The Londoner

5.0 star property

Photo gallery for The Londoner

Rooftop terrace
Exterior
Lobby
Meeting facility
Deluxe King City View Room | View from room

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Pool
  • Bar
  • Parking available
  • Spa
  • Gym

Explore the area

Map
38 Leicester Square, London, England, WC2H 7LL
  • Leicester Square
    ‪1 min walk‬
  • National Gallery
    ‪3 min walk‬
  • Trafalgar Square
    ‪4 min walk‬
  • London (LHR-Heathrow)
    ‪45 min drive‬

Room options

Deluxe King City View Room

  • 23 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Deluxe King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Tower Penthouse Suite

  • 200 sq m
  • City view
  • Sleeps 2
  • 2 King Beds

Junior Suite

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

King Room

  • 23 sq m
  • Sleeps 2
  • 1 King Bed

Capital Suite

  • 39 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Signature Room

  • 119 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Corner Suite

  • 36 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at The Londoner, you'll be centrally located in London, steps from Leicester Square and Garrick Theatre. .This luxury hotel is 0.3 mi (0.5 km) from Regent Street and 0.4 mi (0.6 km) from Piccadilly Circus.

What's nearby

  • Leicester Square - 1 min walk
  • National Gallery - 3 min walk
  • Trafalgar Square - 4 min walk
  • Piccadilly Circus - 5 min walk
  • Buckingham Palace - 19 min walk

Getting around

  • Leicester Square Underground Station - 4 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 41 min drive

Restaurants

  • ‪Leicester Square - ‬1 min walk
  • ‪McDonald's - ‬1 min walk
  • ‪Burger King - ‬2 min walk
  • ‪Japan Centre - ‬1 min walk
  • ‪Panton Yokocho - ‬1 min walk

About this property

The Londoner

Luxury London hotel in London City Centre with a full-service spa
The Londoner offers 350 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature Egyptian cotton sheets and premium bedding. Smart televisions come with satellite channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include espresso makers and complimentary bottled water. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a fitness center.
The Retreat has 2 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. The spa is equipped with a sauna, a hot tub, and a steam room. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open daily.
Make yourself at home in one of the 350 air-conditioned rooms featuring minibars and espresso makers. Smart televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature bathtubs or showers, designer toiletries, and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a hair salon.
Satisfy your appetite for lunch or dinner at Whitcomb’s, a restaurant which specializes in French cuisine, or stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. This hotel has 9 meeting rooms available for events.
Buffet breakfasts are available for a surcharge between 6:30 AM and 10:30 AM on weekdays.
Whitcomb’s - This restaurant specializes in French cuisine and serves breakfast, lunch, and dinner.
8 at The Londoner - This rooftop bar specializes in Japanese cuisine and serves dinner only. Guests can enjoy drinks at the bar. Open select days.
Joshua’s Tavern - This restaurant specializes in British cuisine and serves dinner only. Open select days.
The Stage - This bar specializes in seafood and serves breakfast and light fare. Open daily.
The Residence - Onsite bar. Open daily.
Room service (during limited hours) is available.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Languages

Chinese (Mandarin), English, French, German, Italian, Japanese, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Valet parking on site (GBP 90 per day)

Food and drink

  • Buffet breakfast available for a fee weekdays 6:30 AM–10:30 AM: GBP 39.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Whitcomb’s
  • 8 at The Londoner
  • Joshua’s Tavern
  • The Stage
  • The Residence

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • A hot tub
  • Steam room

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Meeting rooms - 9

Outdoors

  • Free pool cabanas
  • Rooftop terrace

Spa

  • 2 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • Hardwood flooring in room
  • Step-free path to entrance
  • Wheelchair-accessible path to lift

More

  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Egyptian cotton sheets
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Bath or shower
  • Designer toiletries
  • Hairdryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • Satellite channels
  • Smart TV

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Desk
  • Electrical adapters/chargers
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Guests will receive an email 24 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 39.00 per person
  • Valet parking fee: GBP 90 per day
  • Service fee: 2.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

The Londoner Hotel
The Londoner London
The Londoner Hotel London

The Londoner Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 566 out of 714 reviews
Rating 8 - Good. 88 out of 714 reviews
Rating 6 - Okay. 31 out of 714 reviews
Rating 4 - Poor. 15 out of 714 reviews
Rating 2 - Terrible. 14 out of 714 reviews

9.8/10

Cleanliness

9.4/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

8/10 Good

Philip

Travelled with partner
Liked: Cleanliness
Fresh modern hotel, friendly and well situated.
Stayed 2 nights in Nov 2024

10/10 Excellent

Greig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Luxurious Londoner
The Londoner is exceptional - from the staff to all the amenities. The hotel is beautiful, loved the modern finishes. It’s perfectly situated for access to everything in London. The breakfasts were incredible and there are so many choices of restaurants. We will definitely be back again.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mary

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Five Stars
Five star all the way. This is a great hotel.
Stayed 2 nights in Nov 2024

8/10 Good

Helen

Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Amazing hotel Staff were really nice and very normal for such a high end hotel
Stayed 2 nights in Nov 2024

10/10 Excellent

Arlene

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a lovely lux property. Plenty if not excessive staff as every step you took a staff member was asking if you needed help. Beautiful spacious room with friendly housekeeping staff. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Andre

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with great staff
Stayed 2 nights in Oct 2024

10/10 Excellent

Jon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Anthony

Stayed 1 night in Oct 2024

10/10 Excellent

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Dante

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Edwin

Stayed 2 nights in Nov 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Brad

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

T S

Liked: Amenities
Stayed 2 nights in Sep 2024

10/10 Excellent

Thomas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Oct 2024

10/10 Excellent

Miss Fiona J

Stayed 1 night in Oct 2024

10/10 Excellent

mark

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
5 star hotel in every way. Would stay again.
Stayed 3 nights in Oct 2024

10/10 Excellent

Amber

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for tourist attractions in London. Rooftop and spa/pool relaxing spots after busy days. Staff is friendly and accommodating.
Stayed 2 nights in Oct 2024

10/10 Excellent

hardeep

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Julius, Auckland

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
You need to tighten up your fire safety protocols. The alarm went off at two in the morning and we were all running around like chickens with our heads cut off. I was told it was a false alarm by another guest. No one came to tell us it was a false alarm, no one made an announcement. This is unacceptable after Grenfell.
Stayed 4 nights in Oct 2024

10/10 Excellent

STEPHEN

Business traveller, Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2024

10/10 Excellent

jackson

Stayed 2 nights in Sep 2024

10/10 Excellent

Wanting

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024