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Holiday Inn Express Newcastle City Centre, an IHG Hotel

3.0 star property

Photo gallery for Holiday Inn Express Newcastle City Centre, an IHG Hotel

Exterior
Point of interest
Desk, iron/ironing board, free WiFi, bed sheets
Point of interest
Bar (on property)

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • 24/7 front desk
  • Pet-friendly
  • Housekeeping
  • Free WiFi

Explore the area

Map
Waterloo Square St James Boulevard, Newcastle-upon-Tyne, England, NE1 4DN
  • O2 Academy Newcastle
    ‪5 min walk‬
  • Chinatown
    ‪5 min walk‬
  • Eldon Square Shopping Centre
    ‪7 min walk‬
  • Newcastle (NCL-Newcastle Intl.)
    ‪16 min drive‬

Room options

View all photos for Standard Room

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 2 Single Beds, Accessible Bathtub

Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Single Beds, Accessible Bathtub

  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

Room, 1 Double Bed, Accessible Bathtub

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed

Room amenity

Standard Room, 1 Double Bed with Sofa bed

  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed

Desk, iron/ironing board, free WiFi, bed sheets

Standard Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

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About the area

Newcastle-upon-Tyne

With a stay at Holiday Inn Express Newcastle City Centre, an IHG Hotel, you'll be centrally located in Newcastle-upon-Tyne, within a 5-minute drive of St. James' Park and University of Newcastle-upon-Tyne. .This hotel is 1.3 mi (2.1 km) from Quayside and 8.7 mi (14 km) from Port Of Tyne.

What's nearby

  • St. James' Park - 10 min walk
  • Utilita Arena Newcastle - 13 min walk
  • University of Newcastle-upon-Tyne - 16 min walk
  • Northumbria University - 17 min walk
  • Quayside - 3 min drive

Getting around

  • Newcastle Central Station - 4 min walk
  • Central Station - 5 min walk
  • Newcastle Intl. Airport (NCL) - 16 min drive

Restaurants

  • ‪The Dog & Parrot - ‬1 min walk
  • ‪360 Sky Lounge - ‬3 min walk
  • ‪Persia - ‬1 min walk
  • ‪The Yard - ‬2 min walk
  • ‪Lane7 - ‬2 min walk

About this property

Holiday Inn Express Newcastle City Centre, an IHG Hotel

Hotel with free breakfast, a short walk to St. James' Park
Holiday Inn Express Newcastle City Centre, an IHG Hotel offers 130 accommodations with coffee/tea makers and hair dryers. A pillow menu is available. 32-inch flat-screen televisions come with digital channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Stay in one of 130 guestrooms featuring flat-screen televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express Newcastle City Centre, an IHG Hotel, or stop in at the snack bar/deli. Wrap up your day with a drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include complimentary wired internet access, express check-out, and a 24-hour front desk.
A complimentary buffet breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Holiday Inn Express Newcastle City Centre, an IHG Hotel has a restaurant on site.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Height restrictions apply for on-site parking
  • Off-site parking within 499 ft (GBP 10 per day)

Food and drink

  • Free buffet breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant
  • 1 bar
  • Coffee/tea in a common area

Family friendly

  • Snack bar/deli

Conveniences

  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Luggage storage

Business services

  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Braille signage
  • Lift
  • Lift door width (centimetres): 91
  • Handrails in hallways
  • Hallway handrail height (centimetres): 86
  • Well-lit path to entrance
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Bed sheets
  • Heating (climate-controlled)
  • Pillow menu

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 32-inch flat-screen TV
  • Digital channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 30 per pet, per stay
Service animals are welcome, and are exempt from fees
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Payment types

Important information

Optional extras

  • Nearby parking fee: GBP 10 per day (499 ft away)
  • Pet fee: GBP 30 per pet, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and mobile payments; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre
Holiday Inn Express Newcastle City Centre an IHG Hotel
Holiday Inn Express Newcastle City Centre, an IHG Hotel Hotel

Holiday Inn Express Newcastle City Centre, an IHG Hotel Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 568 out of 1001 reviews
Rating 8 - Good. 345 out of 1001 reviews
Rating 6 - Okay. 53 out of 1001 reviews
Rating 4 - Poor. 16 out of 1001 reviews
Rating 2 - Terrible. 19 out of 1001 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ilyas

Liked: Amenities, property conditions & facilities
It did exactly what it said on the tin. Clean rooms. Polite staff. Few minute walk from town and st James's park. Good breakfast options
Stayed 2 nights in Nov 2024

10/10 Excellent

Norman

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

6/10 Okay

James

Travelled with family
Liked: Staff & service, amenities
Not too bad at all. But there was no water when we arrived and it took a few hours to get it back!
Stayed 2 nights in Oct 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Sylvia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very helpful and friendlyn staff
Stayed 1 night in Oct 2024

10/10 Excellent

Sue

Receptionist male and female so helpful
Stayed 2 nights in Oct 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous Hotel
Fabulous hotel. Absolutely spotless. Lovely room. Really friendly staff. Travelling alone and felt super safe in hotel and surrounding area. Will definitely stay there next time I'm in Newcastle.
Stayed 1 night in Oct 2024

10/10 Excellent

Tommy

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kathleen

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our o/n stay in. Holiday Inn express Newcastle. Clean comfortable and very friendly staff.
Stayed 1 night in Oct 2024

10/10 Excellent

Barney

Stayed 2 nights in Oct 2024

8/10 Good

Ruth

Liked: Cleanliness, staff & service, property conditions & facilities
Modern, great facilities but wasn't happy with the parking as it was in the building next door and was very expensive.
Stayed 1 night in Oct 2024

10/10 Excellent

Hayley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Very comfortable stay
Comfortable clean room, shower wasn’t great but for an overnight stay is just fine. Staff gave great service and breakfast was good.
Stayed 1 night in Oct 2024

10/10 Excellent

D

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Attitude woman receptionist
The lady receptionists was rude when i booked in when my colleagues had already booked in the day before and spoken with Micky to confirm when i arrived to meet with my friends the women said that nothing is had been arranged When we spoke with Micky who was very professional sorted it out Thanks for Micky our stay was wonderful
Stayed 1 night in Oct 2024

8/10 Good

Norman

Liked: Cleanliness
Stayed 4 nights in Sep 2024

10/10 Excellent

Karl

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for everything
Stayed 1 night in Sep 2024

8/10 Good

Steve

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent base in Newcastle city centre.
Very friendly staff. Room was compact but very nice. I did find the ac a little confusing and would have liked more light in the room and an outlet for charging on both sides of the bed, but minor quibbles.
Stayed 2 nights in Sep 2024

8/10 Good

Jane

Stayed 2 nights in Sep 2024

8/10 Good

mooly

Liked: Cleanliness, staff & service, property conditions & facilities
It is close to the train station, and the room is spacious.
Stayed 2 nights in Sep 2024

10/10 Excellent

Dave

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room, nice hot powerful shower and they got us in last minute after a vrbo booking let us down
Stayed 1 night in Sep 2024

8/10 Good

Gillian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great friendly and helpful staff, very convenient position, good rooms, great wifi.
Stayed 10 nights in Aug 2024

10/10 Excellent

Janice

Had a very comfortable stay. Staff very helpful
Stayed 1 night in Sep 2024

10/10 Excellent

Stuart

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was absolutely wonderful people. Friendly and accommodating
Stayed 2 nights in Aug 2024

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another great visit
Stayed 1 night in Aug 2024

10/10 Excellent

george

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very conveniently situated for access to shopping and dining places
Stayed 1 night in Jul 2024