The room assigned was nothing like the accompanying photograph. To say the room was minimalistic is an understatement. It was basically a windowless white cell, apart from a bed shoved into the corner of the room there was nothing else, no chair, no carpet, no table/desk and just two small wall hooks on which to hang clothes.
The floor in the “bedroom” was the same cold grey tile that was used in the bathroom. The shower had nothing to retain water, so when in used the water spread across the bathroom floor completely surrounding the toilet and sink, it then flowed into the bedroom. I had to use a bath towel to dry the floor before being able to use the toilet or even go to bed.
I understand that check-in was 3 p.m., however when I tried to check in at 2:45 I was told there would be a £40 surcharge. There was even a surcharge to use the luggage storage.
I stayed 2 nights and the only service I received was a fresh towel, bed wasn’t made and bathroom wasn’t cleaned.
The only positive comment is that the location was excellent.
I would never stay at this hotel again, travellers beware!