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Novotel London Greenwich

4.0 star property

Photo gallery for Novotel London Greenwich

Exterior
Bar (on property)
Exterior
Reception
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
173-185 Greenwich High Road, London, England, SE10 8JA

Room options

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 25 sq m
  • City view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed with Sofa bed

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed with Sofa bed

  • 25 sq m
  • City view
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Superior Room, 1 Queen Bed, Accessible

Minibar, in-room safe, desk, blackout curtains

Superior Room, 1 Queen Bed, Accessible

  • Sleeps 2
  • 1 Queen Bed

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About the area

London

A stay at Novotel London Greenwich places you in the heart of London, a 6-minute drive from O2 Arena and 11 minutes from Tower of London. .This hotel is 4.9 mi (8 km) from London Bridge and 5.3 mi (8.5 km) from ExCeL Exhibition Centre.

Getting around

  • Greenwich Station - 1 min walk
  • Greenwich DLR Station - 1 min walk
  • London City Airport (LCY) - 34 min drive

Restaurants

  • ‪The Gate Clock - ‬8 min walk
  • ‪Bill's - ‬6 min walk
  • ‪Ye Olde Rose & Crown Greenwich - ‬6 min walk
  • ‪Davy's - ‬1 min walk
  • ‪Golden Chippy - ‬5 min walk

About this property

Novotel London Greenwich

Hotel with a 24-hour front desk, in the vicinity of O2 Arena
Novotel London Greenwich offers 151 accommodations with minibars and safes. 55-inch LCD televisions come with cable channels. Bathrooms include separate bathtubs and showers and hair dryers.

This London hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 151 guestrooms featuring minibars and LCD televisions. 55-inch Smart televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms have separate bathtubs and showers and hair dryers. Conveniences include phones, as well as safes and desks.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a reception hall.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a business center, express check-out, and complimentary newspapers in the lobby. Planning an event in London? This hotel has 1184 square feet (110 square meters) of space consisting of conference space and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Novotel London Greenwich has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, French, Greek, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (GBP 25 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: GBP 21 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • Bicycle storage

Family friendly

  • Free cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 1,184 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Assistive listening devices
  • Lift (89 centimetre wide door)
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (79 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free cot

Bathroom

  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 15 per pet, per day, plus a deposit of GBP 15 per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
2 children, up to the age of 15 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 21.00 per person
  • Self parking fee: GBP 25 per day (in/out privileges)
  • Pet deposit: GBP 15 per night
  • Pet fee: GBP 15 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 18 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Construction is underway at a neighboring building and there may be noise disturbance from the construction work
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwich London Novotel
Greenwich Novotel
London Novotel Greenwich
Novotel Greenwich
Novotel Greenwich Hotel
Novotel Greenwich Hotel London
Novotel Greenwich London
Novotel London Greenwich
Accor London Greenwich
Novotel London Greenwich England
Novotel London Greenwich Hotel London
Novotel London Greenwich Hotel
London Novotel
Novotel Greenwich
Accor London Greenwich
Novotel London Greenwich Hotel
Novotel London Greenwich London
Novotel London Greenwich England
Novotel London Greenwich Hotel London

Novotel London Greenwich Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 445 out of 1094 reviews
Rating 8 - Good. 395 out of 1094 reviews
Rating 6 - Okay. 138 out of 1094 reviews
Rating 4 - Poor. 73 out of 1094 reviews
Rating 2 - Terrible. 43 out of 1094 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

7.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Olanrewaju

Stayed 1 night in Dec 2024

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was nice, people were friendly. Their breakfast was amazing. And it was very close to train station to get to central London. Would stay there again
Stayed 5 nights in Dec 2024

10/10 Excellent

Ed

Great
Stayed 1 night in Dec 2024

8/10 Good

Meliisa

Stayed 1 night in Dec 2024

4/10 Poor

Aidan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Stayed 2 nights in Dec 2024

4/10 Poor

Aletia

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Grim
Front desk staff snooty and patronising ,room had red stains on carpet crumbs and generally grotty. Would not reccomend
Stayed 1 night in Nov 2024

10/10 Excellent

Stewart

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Gregor

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Short stay at this property but had a good experience. Room was clean and tidy and location was quiet and a good selection of shops a short walk down the road
Stayed 1 night in Dec 2024

10/10 Excellent

Bevis

Stayed 1 night in Dec 2024

4/10 Poor

Rhian

Disliked: Staff & service
Poor communication between Novotel & hotels.com
Wouldn’t recommend. Booked Novotel London Greenwich via Hotels.com The breakfast that is mentioned in the booking will not be honoured at the hotel, where they will try and charge you an additional £21 each.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Travelled with partner
Liked: Cleanliness, amenities
We felt the staff on reception weren’t particularly engaging. The bar and staff were good. Room a little tired but otherwise good. Way too hot but they said that was being sorted. Brilliant location for the station snd all the sights. Would stay again
Stayed 3 nights in Dec 2024

8/10 Good

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Zack

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Rob

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stay away
Had to move room 3 times, staff were lovely but I cannot recommend this hotel. The beds were so uncomfortable and no air conditioning so felt like a sauna.
Stayed 2 nights in Nov 2024

4/10 Poor

Bren

I was so disappointed with my bathroom. It looked tired and old fashioned and wasn’t very clean. The bed was the most uncomfortable I had ever slept in. The pillows were like rocks! I asked the concierge to find me another bed but he said there were no mattress toppers or different pillows. A 4 star hotel … I think not. Nearly £200 per night. Then £21 extra for a fried egg for breakfast !!!
Stayed 2 nights in Nov 2024

8/10 Good

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was always hot
Stayed 5 nights in Nov 2024

4/10 Poor

Elena

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Avoid
The bathroom in room 325 was in appalling condition. It looked like it was last updated decades ago. Sink was blocked, and when unplugged it was leaking on the floor. Floor tiles had cracks and grout was missing. Fittings were rusty and the drains were in very poor condition. Overall, very unappealing and dirty/broken looking. It made me feel uncomfortable taking a shower or brushing my teeth, I opted using the office bathroom instead. When I spoke with Receptionist about it, I was told they will report to Management, but that was of little use. Would not stay here again and would not recommend; Travelodge next door is a much better option.
Rust on the shower pole
Missing grouting on the floor
Blocked sink
Disgusting looking drain
Stayed 1 night in Dec 2024

4/10 Poor

Rick

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities
Looking down at its heels. Poor cleanliness. Old toilet roll left. No attention to detail - no spoons. No spring water. Broken air conditioner. Noisy side of hotel and near lifts when asked not to be close to lofts or back of building! Poor reception and slow. Always the same for every stay.
Stayed 1 night in Dec 2024

10/10 Excellent

JAMES

Stayed 1 night in Dec 2024

10/10 Excellent

Tod, Airdrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great as usual!
Stayed 1 night in Dec 2024

4/10 Poor

Neil

Business traveller
Disliked: Room comfort
Helpful staff, outdated cooling systems
Room 147 has no suitable cooling system which was addressed with Management after a terrible night of being overheated. The room has no external window, only one that opens over the reception/bar area so you are kept awake late due to bar noise. Room heating was attended to by maintenance but remained far too hot through the night with no ventilation. A fan was provided after asking but did little to help.
Stayed 2 nights in Nov 2024

6/10 Okay

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Hot stuff
Really nice hotel but the room was too warm even when the heating was off. Left the window open all day which helped a bit.
Stayed 2 nights in Nov 2024

10/10 Excellent

Tod, Airdrie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Bar/restaurant particularly amazing. Noteworthy were the staff in the bar/restaurant....so friendly!
Stayed 2 nights in Nov 2024

10/10 Excellent

Ben

Stayed 1 night in Nov 2024