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Strand Palace Hotel

4.0 star property

Photo gallery for Strand Palace Hotel

Room service - dining
Blackout curtains, free WiFi, bed sheets, alarm clocks
Bar (on property)
Blackout curtains, free WiFi, bed sheets, alarm clocks
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Room service
  • Gym
  • Bar
  • 24/7 front desk

Explore the area

Map
372 The Strand, London, England, WC2R 0JJ
  • Covent Garden Market
    ‪3 min walk‬
  • Trafalgar Square
    ‪8 min walk‬
  • Leicester Square
    ‪9 min walk‬
  • London (LHR-Heathrow)
    ‪49 min drive‬

Room options

View all photos for Classic Double

Classic Double

Classic Double

  • 8 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio Double

Deluxe Studio Double

Deluxe Studio Double

  • 18 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Superior Single

Superior Single

Superior Single

  • 9 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Superior Twin

Superior Twin

Superior Twin

  • 12 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior King

Superior King

Superior King

  • 16 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room

Superior Double Room

Superior Double Room

  • 12 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Deluxe Studio King

Deluxe Studio King

Deluxe Studio King

  • 18 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Classic Single

Classic Single

Classic Single

  • 7 sq m
  • Sleeps 1
  • 1 Twin Bed

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About the area

London

Strand Palace Hotel is centrally located in London, a 3-minute walk from Covent Garden Market and 13 minutes by foot from Piccadilly Circus. .This hotel is 1 mi (1.7 km) from Big Ben and 1.2 mi (1.9 km) from London Dungeon.

What's nearby

  • Covent Garden Market - 3 min walk - 0.3 km
  • Piccadilly Circus - 13 min walk - 1.2 km
  • Big Ben - 16 min walk - 1.4 km
  • Buckingham Palace - 5 min drive - 2.4 km
  • London Bridge - 6 min drive - 3.9 km

Getting around

  • Covent Garden Underground Station - 5 min walk
  • Charing Cross Station - 6 min walk
  • London City Airport (LCY) - 20 min drive

Restaurants

  • ‪Ole & Steen - ‬1 min walk
  • ‪Haxells Restaurant & Bar - ‬1 min walk
  • ‪WatchHouse - ‬2 min walk
  • ‪Itsu - ‬1 min walk
  • ‪The Coal Hole - ‬1 min walk

About this property

Strand Palace Hotel

Art Deco hotel with a 24-hour fitness center and a 24-hour business center
Strand Palace Hotel offers 788 air-conditioned accommodations with complimentary bottled water and designer toiletries. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. This London hotel provides complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 788 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as complimentary bottled water and blackout drapes/curtains.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Enjoy British cuisine at Haxells Restaurant & Bar, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Full breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Haxells Restaurant & Bar - This restaurant specializes in British cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Gin Palace - Onsite bar. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French, Hindi, Hungarian, Italian, Lithuanian, Polish, Portuguese, Romanian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • No on-site parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: GBP 18 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • Haxells Restaurant & Bar
  • Gin Palace

Things to do

  • 24-hour fitness centre

Family friendly

  • Laundry facilities

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 76
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 76
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Renovated entire property – January 2019
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Heating (climate-controlled)

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 0-inch LCD TV
  • TV channels

Food and drink

  • Free bottled water

More

  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 18 per person
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Palace Strand
Strand Palace
Strand Palace Hotel
Strand Palace Hotel London
Strand Palace London
Hotel Strand Palace
Strand Hotel London
Strand Palace Hotel London, England
The Strand Palace Hotel
Strand Palace Hotel Hotel
Strand Palace Hotel London
Strand Palace Hotel Hotel London

Strand Palace Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 2384 out of 3969 reviews
Rating 8 - Good. 1047 out of 3969 reviews
Rating 6 - Okay. 308 out of 3969 reviews
Rating 4 - Poor. 132 out of 3969 reviews
Rating 2 - Terrible. 98 out of 3969 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Luke

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay with everything very walkable.
Stayed 1 night in Nov 2024

8/10 Good

Theodore Steinway

Business traveller
Liked: Cleanliness, staff & service, amenities
Rooms are small but well curated.
Stayed 2 nights in Dec 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

4/10 Poor

Johan

Liked: Staff & service
Disliked: Property conditions & facilities
To be honest is this one of the worst arbitrages between quality and price I have experienced for a hotel. A bit of a sleeping factory, small rooms with 90s interior, soft beds, terrible pillows, the smell when you enter the room reminds you of walking in to a hotel room in the US 20 years ago (strong perfume to hide the smell of the floor carpets). I really don't want to be a bore but I simply can't understand how this hotel can continue to operate in this price range. It has to be one of the most profitable hotels in the world as long as it lasts...
Stayed 1 night in Dec 2024

8/10 Good

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel in an excellent location.
Stayed 1 night in Nov 2024

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel and staff, great location, rooms are small though and no quite to the same standard as the communal areas but still perfectly acceptable
Stayed 1 night in Dec 2024

6/10 Okay

Monica

Stayed 3 nights in Nov 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a great location and was a great stay. Praveen in the Gin Palace bar was superb.
Stayed 5 nights in Nov 2024

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

Mei Wen Rosalind

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is walkable but there’s no taxis around the area unless you uber-ed for one & there’s no bedroom slippers in the room . In room dining is small .
Stayed 2 nights in Nov 2024

10/10 Excellent

Raffaele

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice hotel.
Stayed 3 nights in Nov 2024

6/10 Okay

Alfred

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Great location; room condition not great
Pros: great location of hotel; pleasant staff and good service; good directions to room; room recently renovated. Cons: 4th floor room reeked of smoke & burnt rubber (gross); room was cold (in November) / air comes in through window; drain in sink broken, wouldn't drain properly; shower had 2 shampoos but no body wash--body wash by sink but bolted to wall (had to get out of shower to get body wash).
Stayed 1 night in Nov 2024

10/10 Excellent

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfectly equipped room for the solo traveller
Stayed 1 night in Nov 2024

10/10 Excellent

Joseph Duane, Dubuque

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked its central location to everything I wanted to see and do.
Stayed 8 nights in Nov 2024

8/10 Good

Joy

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was our second time at the Strand Palace. The service is great & The staff friendly. The only issues we had was we were trapped in a lift for a short while but this was rectified.
Stayed 1 night in Nov 2024

8/10 Good

Moira

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is lovely, friendly and helpful staff in all areas. Long wait to check in as not enough staff on duty. Room good.
Stayed 1 night in Nov 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice
Nice hotel, nice room and friendly staff
Stayed 1 night in Nov 2024

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Right in the heart of London on the Strand. Nice size rooms and had a great cocktail bar Gin Palace
Stayed 2 nights in Nov 2024

8/10 Good

Maya

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and wonderful property with great service thank you
Stayed 2 nights in Nov 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I have stayed at this hotel a couple of times and have always accepted that it is not the best but it is convenient and well located. However after my latest experience I will never stay again. The hotel was noisy and the hot water tap dispensed cold water after a short burst of hot water which is not great. But, the most worrying aspect of our stay was the fire alarm which was triggered and which led to a full evacuation of the hotel. These things happen and it is better to be safe than sorry so full credit to the hotel for this. However had there been a real fire there would have been a major problem - I saw no staff either inside or outside the hotel & I did not hear any instructions being given. We were descending from the 6th floor and as we departed we ground to a halt at the 4th floor as people were flooding on to the corridors on from the lower floors causing a bottleneck & a log jam of people. Thankfully everyone remained calm as I do not believe anyone believed there really was a fire. If there had been then it is likely that there would have been a real issue as some people were becoming aggitated and in an emergency I think there would have been a real risk especially to older people and young children. The people on the higher floors would definitely have been at a disadvantage and in my opinion at greater risk. I have no idea what triggered the fire alarm as no-one took the time to explain what had happened or even apologise. Needless to say we will not be back.
Stayed 1 night in Nov 2024

10/10 Excellent

Natalie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for key areas in London. Friendly staff, clean property and a perfect place for a hotel stay.
Stayed 1 night in Nov 2024

8/10 Good

Geraldine

Travelled with group
Slow service in bar/restaurant, check in slow as only 3 receptionists on desk. Stayed in twin deluxe room which was nice but small with very little space to move around bed and the small table & chairs.
Stayed 1 night in Nov 2024

8/10 Good

trevor

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Phillip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2024

8/10 Good

Hanife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Nov 2024