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Hilton London Kensington

4.0 star property

Photo gallery for Hilton London Kensington

Front of property - evening/night
Lobby
Presidential Suite | View from room
Reception
Deluxe Twin Room

Reviews

7.8 out of 10
Good

Popular amenities

  • Room service
  • Gym
  • Bar

Explore the area

Map
179-199 Holland Park Avenue, London, England, W11 4UL
  • Westfield London Shopping Centre
    ‪7 min walk‬
  • Royal Albert Hall
    ‪6 min drive‬
  • Hyde Park
    ‪7 min drive‬
  • London (LHR-Heathrow)
    ‪32 min drive‬

Room options

View all photos for Family Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 Double Bed

  • 17 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Room, 1 Single Bed

Room, 1 Single Bed

Room, 1 Single Bed

  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

Junior Suite, 1 Queen Bed

  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 1 Double Bed

Room, 1 Double Bed

Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Family Room, 1 King Bed

Premium bedding, down duvets, in-room safe, desk

Family Room, 1 King Bed

  • 36 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Deluxe Room, 1 Double Bed

  • 17 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Presidential Suite

Presidential Suite

Presidential Suite

  • 42 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Twin Room

Premium bedding, down duvets, in-room safe, desk

Superior Twin Room

  • 19 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Double Bed

Premium bedding, down duvets, in-room safe, desk

Superior Room, 1 Double Bed

  • 19 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Twin Room

Twin Room

Twin Room

  • 17 sq m
  • Sleeps 2
  • 2 Twin Beds

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The price is AU$302
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includes taxes & fees
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About the area

London

With a stay at Hilton London Kensington in London (Kensington), you'll be within a 5-minute drive of Westfield London Shopping Centre and Olympia Conference and Exhibition Centre. .This hotel is 1.9 mi (3 km) from Kensington Palace and 2.1 mi (3.4 km) from Royal Albert Hall.

What's nearby

  • Westfield London Shopping Centre - 7 min walk - 0.6 km
  • Olympia Conference and Exhibition Centre - 17 min walk - 1.5 km
  • Kensington Palace - 6 min drive - 3.1 km
  • Royal Albert Hall - 6 min drive - 3.4 km
  • Hyde Park - 7 min drive - 4.5 km

Getting around

  • Shepherd's Bush Station - 4 min walk
  • Shepherd's Bush Underground Station - 5 min walk
  • Heathrow Airport (LHR) - 32 min drive

Restaurants

  • ‪Ben's Cookies - ‬5 min walk
  • ‪The Central Bar - ‬5 min walk
  • ‪Black Sheep Coffee - ‬4 min walk
  • ‪Costa Coffee - ‬5 min walk
  • ‪Subway Shepherds Bush - ‬5 min walk

About this property

Hilton London Kensington

Hotel with a fitness center, a quick walk to Westfield London Shopping Centre
Hilton London Kensington offers 601 air-conditioned accommodations with laptop-compatible safes and safes. Beds feature down comforters and premium bedding. 43-inch LCD televisions come with digital channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

This London hotel provides wireless Internet access for a surcharge. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness center.
Make yourself at home in one of the 601 air-conditioned rooms featuring refrigerators and LCD televisions. Your bed comes with down comforters and premium bedding. Wireless internet access (surcharge) keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include gift shops/newsstands, wedding services, and a television in a common area.
Enjoy a meal at Westeleven Restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-in, and express check-out. This hotel has 10 meeting rooms available for events. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 11:00 AM.
Westeleven Restaurant - This buffet restaurant specializes in British cuisine and serves breakfast only.
Avenue Bar & Lounge - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
24-hour room service is available.

Languages

Dutch, English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 14.99 per stay)
  • Available in some public areas: Free WiFi

Parking and transport

  • Secured parking on site (GBP 39 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 11:00 AM on weekends; GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Avenue Bar & Lounge
  • Westeleven Restaurant

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways (85 centimetre high)
  • Lift (160 centimetre wide door)
  • Magnifying mirror
  • Vibrating pillow alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (72 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs on site

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch LCD TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: GBP 90
Contactless check-in available
Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
Late check-out fee: GBP 90
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests are recommended to download the property's Hilton Honors mobile app before check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35 per accommodation, per stay, plus a deposit of GBP 35 per stay
Service animals are welcome, and are exempt from fees
2 total (up to 75 lbs per pet)
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 14.99 per stay (rates may vary)
  • Secured self parking fee: GBP 39.00 per day
  • Pet deposit: GBP 35 per stay
  • Pet fee: GBP 35 per accommodation, per stay
  • Service animals are exempt from fees
  • Early check-in fee: GBP 90 (subject to availability)
  • Late check-in fee: GBP 90 for check-in between 5:00 PM and midnight
  • Late check-out fee: GBP 90 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel London Kensington
Hilton London Kensington
London Kensington Hilton
Hilton Kensington
Hilton London Kensington England
Hilton London Kensington Hotel London
London Hilton
Hilton London Kensington Hotel
Hilton London Kensington Hotel
Hilton London Kensington London
Hilton London Kensington Hotel London

Hilton London Kensington Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 368 out of 1004 reviews
Rating 8 - Good. 318 out of 1004 reviews
Rating 6 - Okay. 166 out of 1004 reviews
Rating 4 - Poor. 101 out of 1004 reviews
Rating 2 - Terrible. 51 out of 1004 reviews

7.8/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Charlotte

Business traveller
Disliked: Property conditions & facilities
Comfortable enough, but the room was definitely in need of a upgrade.It felt very outdated, chipped paint on doors, stained carpet, no where to plug anything in except in the little kitchenette area.
Stayed 1 night in Jan 2025

6/10 Okay

DEBBIE

Travelled with group
Liked: Staff & service
Disliked: Property conditions & facilities
For the price I couldn't complain but I wouldn't give it a 4-star rating overall.
Stayed 1 night in Jan 2025

8/10 Good

james

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Angel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Doorman and staff were friendly. Room was fine, beds were a bit uncomfortable but hey…location was good proximity to shopping mall.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2025

4/10 Poor

Muhammad Omar

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Emma

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Dec 2024

8/10 Good

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Soofia

Disliked: Cleanliness, staff & service, property conditions & facilities
For the brand name and the location this hotel was more like a motel than 3/4 star hotel . No proper ventilation , light fixtures were broken , wall paper peeling and no restocking of bathroom amenities. Carpet was even dirty and stained and bleached in spots .
Stayed 20 nights in Dec 2024

4/10 Poor

Shaun

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Bad vibes
Wife hated this place. I thought it was fine. So if you’re looking for a good “vibes” place I would avoid. It’s hard to describe but it has the feel of a hotel with a casino (without the actual casino of course)
Stayed 1 night in Jan 2025

6/10 Okay

Yan Chi Lana

Travelled with family
Disliked: Property conditions & facilities, room comfort
Affordable price but not a comfortable stay
Stayed at this hotel 30 years ago, sad to see it has deteriorated a lot. Room is tired, furniture and door chipped did not repair. Bathroom is small. Bed not quite comfortable, the springs squeak even with slight movement. Price is quite affordable but will definitely not stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Ashley

Liked: Cleanliness, amenities
Can access most of London from here just by stepping on a bus
Stayed 9 nights in Dec 2024

10/10 Excellent

Colin

Stayed 1 night in Nov 2024

10/10 Excellent

Jeanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fab stay
It was Christmas Day yet all was in full swing, our room was ready early so they let us check in early at no extra charge, so helpful and a great location
Stayed 1 night in Dec 2024

10/10 Excellent

KELY

Stayed 1 night in Dec 2024

4/10 Poor

HUSAM

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
6/10
Old hotel not clean I could hear everything from the adjacent room and corridor so I didn’t get much sleep Tv very limited, view sucked Great location good service friebdky staff
Stayed 6 nights in Dec 2024

10/10 Excellent

Matthew, Southampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed here for five nights over Christmas. Grateful to the staff for serving meals on Christmas! The hotel probably needs some updating in the hallways - paint and carpeting - but it’s more tired than in disrepair. Housekeeping was great and breakfast was bountiful. Easy walk to Holland Park and the Shepherd’s Bush Tube. Also walkable to Earl’s Court. Would definitely stay again!
Stayed 5 nights in Dec 2024

6/10 Okay

Nicola

Stayed 1 night in Dec 2024

10/10 Excellent

George

Stayed 2 nights in Nov 2024

10/10 Excellent

Jim

Stayed 6 nights in Sep 2024

8/10 Good

Tracie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly. I cant stand dirty ateas and stains this was absolutely clean.
Stayed 2 nights in Dec 2024

8/10 Good

Ricardo

Liked: Cleanliness
Stayed 3 nights in Dec 2024

8/10 Good

GLEN

Stayed 2 nights in Dec 2024

10/10 Excellent

Luc

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Both concierge Anthony and Pratik were outstanding. They provided us with great advices and helped us with transportation. Overall we are very satisfied with our stay at Hilton Kensington. Very likely we will stay there again on a next trip
Stayed 3 nights in Dec 2024

6/10 Okay

Jonathan

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Convenient location and underground parking available. However interior desperately needs refurbishment. Rooms small and cramped, especially the bathroom with a small shower with half screen that resulted in the the floor flooding.
Stayed 1 night in Dec 2024