DoubleTree by Hilton Hotel London -Tower of London

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for DoubleTree by Hilton Hotel London -Tower of London

View from property
Exterior
Suite, 1 King Bed, Non Smoking (Atrium)
Terrace/patio
Reception

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Parking available
  • Breakfast available
  • Pet-friendly
  • Gym
  • Housekeeping

Explore the area

Map
7 Pepys Street, London, England, EC3N 4AF
  • Sky Garden
    7 min walk
  • The Gherkin
    7 min walk
  • Tower of London
    8 min walk
  • London (LCY-London City)
    26 min drive

Room options

Executive Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

Executive Room, 1 King Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

City Suite, Accessible, Non Smoking

  • 80 sq m
  • Sleeps 2
  • 1 Queen Bed

Suite, 1 King Bed, Non Smoking (Atrium)

  • 45 sq m
  • Sleeps 3
  • 1 King Bed

City Suite, 1 King Bed, Non Smoking

  • 80 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed, Tower

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Room, 2 Single Beds, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 2 Twin Beds

Room, 1 Queen Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Room, 1 Queen Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Executive Room, 1 King Bed with Sofa bed

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Executive Room, 1 Queen Bed, Non Smoking (Newly Refurbished)

  • 21 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed, Non Smoking

  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

London

With a stay at DoubleTree by Hilton Hotel London -Tower of London, you'll be centrally located in London, within a 10-minute walk of Tower of London and Tower Bridge. .This hotel is 1.4 mi (2.3 km) from The Shard and 2.5 mi (4 km) from Trafalgar Square.

What's nearby

  • Tower of London - 8 min walk - 0.7 km
  • Tower Bridge - 9 min walk - 0.8 km
  • London Bridge - 10 min walk - 0.9 km
  • The Shard - 17 min walk - 1.5 km
  • Trafalgar Square - 8 min drive - 4.0 km

Getting around

  • Fenchurch Street Station - 1 min walk
  • Tower Hill Station - 3 min walk
  • London City Airport (LCY) - 26 min drive

Restaurants

  • ‪canteenM Tower of London hotel - ‬2 min walk
  • ‪cloudM Tower of London - ‬2 min walk
  • ‪Liberty Bounds - ‬2 min walk
  • ‪Savage Garden LDN - ‬1 min walk
  • ‪Cheshire Cheese - ‬1 min walk

About this property

DoubleTree by Hilton Hotel London -Tower of London

Hotel with bars, a quick walk to Tower of London
DoubleTree by Hilton Hotel London -Tower of London offers 583 accommodations with DVD players and laptop-compatible safes. Cable television is provided. Refrigerators and coffee/tea makers are provided. Bathrooms include showers, designer toiletries, complimentary toiletries, and hair dryers.

This London hotel provides complimentary wired Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 583 guestrooms featuring refrigerators and DVD players. Complimentary wired internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Take advantage of recreation opportunities such as a 24-hour fitness center or take in the view from a rooftop terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
You can enjoy a meal at City Cafe serving the guests of DoubleTree by Hilton Hotel London -Tower of London, or stop in at the grocery/convenience store. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are served on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, express check-out, and dry cleaning/laundry services. Event facilities at this hotel consist of a conference center and 9 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge between 7:00 AM and 11:00 AM on weekends.
City Cafe - This restaurant serves breakfast only.
Savage Garden - Onsite cocktail bar. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
No 7 Lobby Bar - Onsite lobby lounge. Open daily.

Languages

Dutch, English, French, German, Greek, Hindi, Italian, Portuguese, Romanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (GBP 40.00 per night)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee weekends 7:00 AM–11:00 AM: GBP 24.50 per person
  • 1 restaurant
  • 2 bars/lounges
  • Free daily reception

Restaurants on site

  • City Cafe
  • Savage Garden
  • No 7 Lobby Bar

Things to do

  • 24-hour fitness centre

Family friendly

  • DVD player
  • Free cots/infant beds
  • Corner/local shop
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage

Business services

  • Conference centre
  • Meeting rooms - 9

Outdoors

  • Garden
  • Rooftop terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 3
  • Front entrance ramp
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 3
  • Height-adjustable showerhead
  • Step-free path to entrance
  • Vibrating pillow alarm
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 3 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 60
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding

Bathroom

  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 49-inch TV
  • TV channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: noon
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between 1:00 PM and 4:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 40 per pet, per stay
Service animals are welcome, and are exempt from fees
Up to 77 lbs per pet
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: GBP 25.00 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately GBP 24.50 per person
  • Self parking fee: GBP 40.00 per night
  • Pet fee: GBP 40 per pet, per stay
  • Service animals are exempt from fees
  • Late check-in fee for check-in between 1:00 PM and 4:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

DoubleTree Hilton Hotel London Tower London
DoubleTree Hilton London Tower London
DoubleTree by Hilton Hotel London Tower of London
DoubleTree by Hilton Hotel London -Tower of London Hotel
DoubleTree by Hilton Hotel London -Tower of London London
DoubleTree by Hilton Hotel London -Tower of London Hotel London

DoubleTree by Hilton Hotel London -Tower of London Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 575 out of 1096 reviews" "
Rating 8 - Good. 294 out of 1096 reviews" "
Rating 6 - Okay. 123 out of 1096 reviews" "
Rating 4 - Poor. 59 out of 1096 reviews" "
Rating 2 - Terrible. 45 out of 1096 reviews" "

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Location is great for Tower of London and Tower Bridge. It’s a quick walk to both the Tower Hill tube station and Tower Pier to use the river taxi. It is very accessible and seemingly safe. The roof top bar/club provided great views. Our refrigerator never worked, the air conditioning was spotty, and our TV didn’t work for the first few days. They were doing painting and other work on our floor that may have caused those issues. The bathrobes had make up on them from previous users but we just avoided. The double twin room was quite tight but we tried not to be in the room much so it worked out fine! Would highly recommend based on location for city of London alone. Note: many attractions are not close by (besides the tower) so be prepared to use tube/river taxi or the big tourist bus stop close by.
Stayed 7 nights in Aug 2024

10/10 Excellent

Lucy

Stayed 1 night in Aug 2024

8/10 Good

John

Liked: Staff & service
Everything was great. Rooms are basic but comfortable and the house keeping was spot on. Rugs in the hallways could use some love but otherwise a very nice stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

matt

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashok

Stayed 7 nights in Aug 2024

6/10 Okay

Steven

Travelled with partner
Bathrooms need to be updated but overall a good stay in london. It was very close to the circle line for adventures in the city.
Stayed 2 nights in Aug 2024

6/10 Okay

Sandy

No view from window
Stayed 1 night in Aug 2024

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Chose this hotel as have stayed in this area before. Very close to tube and short walk to river boat transport. Set in small street and surprisingly quite! Staff were friendly and helpful. Hotel was clean and tidy. Bed very comfy, room has a fridge, we were provided with 2 small bottles of water each day. Only grumble that tea and milk not topped up, but were given extra when asked for. Previous review said there were no usb sockets, but found there to be 2 on an alarm clock!! Overall great stay here and would stay again!!
Stayed 2 nights in Aug 2024

8/10 Good

Karen

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Na
Stayed 3 nights in Jul 2024

10/10 Excellent

James

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Ashley, Robinson

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Aug 2024

10/10 Excellent

I

Stayed 1 night in Aug 2024

6/10 Okay

Jane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Wynn, Orlando

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, a hotel with both business and leisure travelers. The hotel staff was very professional and helpful however the property is a bit tired. Carpet on the guest floors needs replacement badly. We had issues with our safe and the AC however both were quickly corrected. I would definitely stay here again and recommend it as well.
Stayed 2 nights in Aug 2024

6/10 Okay

Rachael

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Great location near the tube in central london but the beds are very hards and the rooms were pretty old. This was most noticeable in the bathroom with low shower pressure and a shoeer door that was very stubborn to open or close. Good sized room but old.
Stayed 1 night in Aug 2024

2/10 Terrible

Dale

Stayed 2 nights in Aug 2024

10/10 Excellent

Melanie

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Barbara

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Too Many Maintenance issues
We did not know until we checked in that the hotel was doing maintenance for two nights while we were there from midnight to approximately 4:00 am where there would be a loss of power. On our last night there, we had no fan or AC in our room. When I inquired about it upon checkout, the desk told me they had maintenance issues again, however I was not notified of this via email, text or letter. It was very warm and uncomfortable in our room. If it wasn't for the great location, we probably would have picked a different hotel to stay in for 4 nights in London.
Stayed 4 nights in Aug 2024

10/10 Excellent

Dekui

Stayed 1 night in Aug 2024

10/10 Excellent

Hannah

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to different transportation modes
Stayed 1 night in Aug 2024

10/10 Excellent

Iris

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is walking distance from Tower of London , near train transportation
Stayed 4 nights in Aug 2024

10/10 Excellent

Dekui

Stayed 3 nights in Aug 2024

10/10 Excellent

Harry

Stayed 1 night in Aug 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024