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Holiday Inn Express London - ExCeL by IHG

3.0 star property

Photo gallery for Holiday Inn Express London - ExCeL by IHG

Exterior
Terrace/patio
Exterior
Bar (on property)
Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Bar
  • 24/7 front desk
  • Parking available

Explore the area

Map
1018 Dockside Road, London, England, E16 2FQ
  • ExCeL Exhibition Centre
    ‪10 min walk‬
  • University of East London, Docklands Campus
    ‪15 min walk‬
  • IFS Cloud Royal Docks Station
    ‪5 min drive‬
  • London (LCY-London City)
    ‪17 min walk‬

Room options

View all photos for Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

Room, 1 Double Bed, Accessible (with Free Hot Breakfast)

  • 25 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

Standard Room, 1 Double Bed with Sofa bed (with Free Hot Breakfast)

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 Double Bed (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 1 Double Bed (with Free Hot Breakfast)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room (with Free Hot Breakfast)

Room amenity

Standard Room (with Free Hot Breakfast)

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Single Beds (with Free Hot Breakfast)

Hypo-allergenic bedding, desk, blackout curtains, soundproofing

Standard Room, 2 Single Beds (with Free Hot Breakfast)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Similar properties

Exterior

Hampton by Hilton London Docklands

  • Breakfast included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (1008)
The price is AU$469
for 1 room
includes taxes & fees
8 Mar - 9 Mar
Hampton by Hilton London Docklands

About the area

London

Located in London (Docklands), Holiday Inn Express London - ExCeL by IHG is within a 15-minute drive of ExCeL Exhibition Centre and O2 Arena. .This hotel is 5.7 mi (9.2 km) from Westfield Stratford City and 9.1 mi (14.6 km) from London Eye.

What's nearby

  • ExCeL Exhibition Centre - 10 min walk
  • London Stadium - 11 min drive
  • O2 Arena - 12 min drive
  • Westfield Stratford City - 12 min drive
  • London Eye - 22 min drive

Getting around

  • Royal Albert Station - 2 min walk
  • Barking Station - 7 min drive
  • London City Airport (LCY) - 7 min drive

Restaurants

  • ‪Subway - ‬13 min walk
  • ‪Costa Coffee - ‬16 min walk
  • ‪Caffè Nero - ‬17 min walk
  • ‪Sandwich & Co - ‬19 min walk
  • ‪E16 Café - ‬11 min walk

About this property

Holiday Inn Express London - ExCeL by IHG

Hotel with free breakfast, a quick walk to ExCeL Exhibition Centre
Holiday Inn Express London - ExCeL by IHG offers 204 air-conditioned accommodations with coffee/tea makers and hair dryers. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include showers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Make yourself at home in one of the 204 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a television in a common area. Additional amenities at this hotel include tour/ticket assistance, a banquet hall, and a vending machine.
You can enjoy a meal at the restaurant serving the guests of Holiday Inn Express London - ExCeL by IHG, or stop in at the snack bar/deli. Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is served on weekdays from 6:30 AM to 10:00 AM.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in London? This hotel has facilities measuring 431 square feet (40 square meters), including a conference center. Self parking (subject to charges) is available onsite.
A complimentary buffet breakfast is served between 6:30 AM and 10:00 AM on weekdays.
Holiday Inn Express London - ExCeL by IHG has a restaurant on site.

Languages

English, French, German, Greek, Hindi, Italian, Lithuanian, Polish, Romanian, Russian, Spanish, Ukrainian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • On-site parking available only on request
  • Self parking on site (GBP 20 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available weekdays 6:30 AM–10:00 AM
  • 1 restaurant
  • 1 bar

Family friendly

  • Cots/infant beds (surcharge)
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Conference centre (431 square feet of space)

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • 5 on-site accessible parking spaces
  • Wheelchair-accessible path of travel

More

  • Smoke-free property
  • TV in lobby

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Cots/infant beds (surcharge)
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra beds (surcharge)

Bathroom

  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • Flat-screen TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Iron/ironing board (on request)
  • Phone
  • Soundproofing

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11:00 PM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 30.0 per night
Cribs (infant beds) are available for GBP 1.0 per night

Payment types

Important information

Optional extras

  • Self parking fee: GBP 20 per night
  • Crib (infant bed) fee: GBP 1.0 per night
  • Rollaway bed fee: GBP 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express London Excel Hotel
Holiday Inn Express Excel Hotel
Holiday Inn Express London Excel
Holiday Inn Express Excel
Holiday Inn Express London - ExCeL England
Express London Excel By Ihg
Holiday Inn Express London ExCeL
Holiday Inn Express London ExCeL an IHG Hotel
Holiday Inn Express London - ExCeL by IHG Hotel
Holiday Inn Express London - ExCeL by IHG London
Holiday Inn Express London - ExCeL by IHG Hotel London

Holiday Inn Express London - ExCeL by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 480 out of 1002 reviews
Rating 8 - Good. 376 out of 1002 reviews
Rating 6 - Okay. 95 out of 1002 reviews
Rating 4 - Poor. 26 out of 1002 reviews
Rating 2 - Terrible. 25 out of 1002 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Sam

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Muhammad Sadiq

Stayed 1 night in Nov 2024

10/10 Excellent

Waqaas

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect stay. Parking a little expensive but it’s London I guess…
Stayed 1 night in Sep 2024

8/10 Good

Jude

Stayed 2 nights in Nov 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay in london
The hotel was lovely and clean, staff where helpful and friendly. If i was going to say negative is the sofabed ways a little hard. But it did the job.
Stayed 2 nights in Nov 2024

8/10 Good

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and helpful friendly staff
Great location for events at Excel was reason for booking. Nice clean shower room and good pillows as i can often get neck ache in hotels Whilst the food at breakfast was plentiful and tasty it wasnt very hot after carrying back to our table All the staff we dealt with were helpful and friendly
Stayed 2 nights in Nov 2024

10/10 Excellent

Danijela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Vania

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2024

8/10 Good

Yunus, edmonton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect hotel if you want to be close to the airport.
Stayed 1 night in Nov 2024

10/10 Excellent

Elizabeth

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We chose this site due to its proximity to London City Airport. We were pleasantly surprised! The reception staff was incredibly helpful, as our mobiles were not working and my luggage did not make the transatlantic flight. I am certain I did not adequately express my gratitude for their great assistance, kindness, and understanding. We highly recommend this facility.
Stayed 2 nights in Oct 2024

2/10 Terrible

Steve

Business traveller
Disliked: Staff & service
Territory customer service
Needed to change due to booking error. Whilst not commercially required to accommodate property manager showed no flexibility to move dates a week later at a higher price. Charged in full even though they knew the room wasn’t required and could have been resold. I’m an IHG Gold customer. Will not be using IHG again.
Stayed 2 nights in Oct 2024

10/10 Excellent

Anwen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

2/10 Terrible

Nicholas

Stayed 2 nights in Oct 2024

10/10 Excellent

Ian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Well worth it!
Quick and effortless check in, friendly and professional staff with excellent knowledge of local area. Decent bar with good food too.
Stayed 1 night in Oct 2024

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap and Cheerful!
Stayed for London Comic Con. Great location just a short walk from the DLR or a 15 minute walk along the dockside to ExCel. Staff were very friendly and loved seeing all the cosplays. Room was clean, bed was comfy with a choice between hard and soft pillows, although there wasn’t really much space for storage. Included breakfast covered all the essentials; choice of hot food, cereals, fruits, and pastries. Overall very good value for money and will definitely consider staying here again for the next Comic Con.
Stayed 2 nights in Oct 2024

8/10 Good

Xena

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We very much enjoyed our stay, staff were friendly and we had no issues. The standard of cleanliness was very good. Would stay again.
Stayed 4 nights in Oct 2024

8/10 Good

laura

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is next to London City Airport which is great if you're a plane fanatic! It can be rather loud at times but planes are only around until 21:30 ish each night. It is extremely close to the DLR which links to the underground. Free breakfast which is ok and meets your needs. Comfortable beds and nice decor. Overall a good stay, would go back if needed.
Stayed 3 nights in Oct 2024

8/10 Good

Matthew

Stayed 3 nights in Oct 2024

10/10 Excellent

MOSHOOD

Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a very good experience. I liked the facilities and breakfast.
Stayed 2 nights in Oct 2024

8/10 Good

Chris

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly staff, good location for Excel
Stayed 1 night in Oct 2024

10/10 Excellent

Joe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

paul

Stayed 2 nights in Oct 2024

10/10 Excellent

Davod

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Reception staff were particularly good. Excellent customer service 👏
Stayed 1 night in Sep 2024

6/10 Okay

Sharad

Stayed 2 nights in Sep 2024