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Mercure Birmingham West Hotel

4.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Mercure Birmingham West Hotel

Exterior
Standard Room, 1 Double Bed (Compact)
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Gym
  • Bar

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • The Hawthorns
    ‪13 min walk‬
  • Hagley Road
    ‪7 min drive‬
  • Utilita Arena Birmingham
    ‪9 min drive‬
  • Birmingham (BHX)
    ‪38 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Holiday Inn Birmingham M6 Jct7, an IHG Hotel

Pool
Spa
Pet-friendly
Parking included
3.9 out of 5, Good, (1002)
The price is AU$134
for 1 room
includes taxes & fees
16 Feb - 17 Feb
Holiday Inn Birmingham M6 Jct7, an IHG Hotel

About the area

West Bromwich

A stay at Mercure Birmingham West Hotel places you in the heart of West Bromwich, a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham. .This spa hotel is 4.7 mi (7.5 km) from Birmingham Cathedral and 4.8 mi (7.8 km) from Victoria Square.

What's nearby

  • The Hawthorns - 13 min walk
  • Utilita Arena Birmingham - 9 min drive
  • Black Country Living Museum - 10 min drive
  • Bullring & Grand Central - 13 min drive
  • Cadbury World - 15 min drive

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Interceptor - ‬3 min drive
  • ‪The Windsor Castle - ‬20 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Nando's - ‬3 min drive

About this property

Mercure Birmingham West Hotel

Suburban hotel with a full-service spa and a health club
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Stay in one of 168 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy international cuisine at Restaurant 1896, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in West Bromwich? This hotel has 1916 square feet (178 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16 for adults and GBP 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant 1896
  • Lounge Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (1916 square feet)
  • Coworking spaces
  • Meeting rooms - 15

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Bathrobes
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 322 out of 689 reviews" "
Rating 8 - Good. 191 out of 689 reviews" "
Rating 6 - Okay. 89 out of 689 reviews" "
Rating 4 - Poor. 43 out of 689 reviews" "
Rating 2 - Terrible. 44 out of 689 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

6/10 Okay

Lee

Business traveller
Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Last min booking
Was a last min booking was all good until the morning when I had no hot water at all and I mean no water. Couldn’t shower or wash and was not even offered another room to as least shower. Maintenance never turned up
Stayed 1 night in Oct 2024

8/10 Good

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Good Pool area and restaurant.
Stayed 1 night in Oct 2024

8/10 Good

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were really impressive and helpful, nice rooms good facillties.
Stayed 1 night in Oct 2024

10/10 Excellent

Vincent

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
Clean, well kept, great staff. Bed was extremely comfy.
Stayed 2 nights in Oct 2024

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Janaya

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always! Love the staff, Brian is tremendous!
Stayed 1 night in Oct 2024

10/10 Excellent

Jamala

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My stay is good. The staff was helpful and friendly.
Stayed 1 night in Oct 2024

6/10 Okay

John

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Service fail
There were several events on at the hotel when we checked in, so a bit of a queue. Check-in seemed smooth, including paying for parking for 2 nights, but when the desk staff entered "parking for 1 night" I double checked and was met with scorn. The stay was fine. I received a parking fine because I wasn't registered for the second night, despite attempts to prevent the issue. Location and price makes this one of only a few options, but I will be very wary in future.
Stayed 2 nights in Oct 2024

6/10 Okay

Claire

Travelled with partner
Disliked: Cleanliness, staff & service, property conditions & facilities
Staff were rude food and drink were expensive it wasn't
Stayed 1 night in Oct 2024

8/10 Good

Brendan

Stayed 1 night in Oct 2024

6/10 Okay

SAMANTHA

Business traveller
Disliked: Property conditions & facilities, room comfort
UNIMPRESSED
The spa 'experience' was below average, fitness facilities (sauna, steam room, pool, changing rooms) were barely functional and I did not feel particularly 'privileged' to have paid for a room upgrade. If you want an expensive bar, an average restaurant, poor breakfast and a bed...... go for it.
Stayed 1 night in Oct 2024

10/10 Excellent

Alisha

Stayed 1 night in Oct 2024

6/10 Okay

Darius

Travelled with partner
Disliked: Cleanliness, staff & service
There was hair in the bed, and the reception man that was talking to me smelled of food, and he seemed unhappy checking me in. When I asked about the car I was charged 6 or 7 pounds even though I was a guest
Stayed 1 night in Oct 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely room, nice hotel, perfect for our needs as a stop over on long road trip, just off M5. Only issue we had was room service. Couldn’t order from room, ended up phoning hotel on mobile and reception put us through to dining. Food was delicious
Stayed 1 night in Sep 2024

10/10 Excellent

Sian

Stayed 1 night in Oct 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities
Good value & close to the motorway
Stayed 1 night in Oct 2024

2/10 Terrible

George

Stayed 1 night in Oct 2024

8/10 Good

Emma

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities
Staff were especially friendly.
Stayed 1 night in Oct 2024

8/10 Good

Matt

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort
Not bad
Always good customer service. Can’t say the cleanliness of the hallways is great around 1st floor but room itself was great. Room I stayed in had a built in alarm call for about 5am when cages were being moved
Stayed 2 nights in Oct 2024

10/10 Excellent

Andy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Massive carpark and its free be sure to enter your registration plate at reception Quick check-in all info given even a letter with it on. Lift to all floors My room was very compact size just big enough for one i guess. Bed was super comfortable WiFi was good Shower hot and powerful Breakfast not included but could add on if wanted Evening meal was good Simple menu but excellent value . Free use of the leisure facilities Location is on a house estate close to the motorway jct. Close to a beautiful country park. Would stay again if in the area
Stayed 1 night in Oct 2024

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Melanie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 1 night in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely stay
Hotel was really.nice and the room was great. The swimming pool changing rooms need some TLC but my overall experience was excellent.
Stayed 1 night in Oct 2024

10/10 Excellent

Iain

Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service
Average hotel stay for two nights, whilst facilities look reasonable, update and reconditioning would be highly recommended. Helpful and polite staff. Clean and tidy room although located at very rear of hotel and quite a distance from reception up stairs then down in lift, a little complicated.
Stayed 3 nights in Aug 2024