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Mercure Birmingham West Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Birmingham West Hotel

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Reviews

8.0 out of 10

Very good

Popular amenities

  • Breakfast available
  • Pool
  • Restaurant
  • Spa
  • Bar
    Bar
  • Gym
    Gym

Explore the area

Map
Birmingham Road M5 Jct 1, West Bromwich, England, B70 6TU
  • The Hawthorns
    13 min walk
  • Hagley Road
    7 min drive
  • Utilita Arena Birmingham
    9 min drive
  • Birmingham (BHX)
    38 min drive

Room options

View all photos for Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

Classic Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 3 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 3 Single Beds

  • 18 sq m
  • Sleeps 3
  • 3 Twin Beds

View all photos for Privilege, Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Privilege, Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Superior Room, 1 King Bed

  • 18 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Classic Room, 2 Single Beds

  • 18 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 Double Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed (Compact)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Double Bed (Compact)

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior
Holiday Inn Birmingham M6 Jct7, an IHG Hotel
Pool
Spa
Pet-friendly
Parking included
3.9 out of 5, Good, (1000)
The price is AU$160
for 1 night
includes taxes & fees
5 Dec - 6 Dec
Holiday Inn Birmingham M6 Jct7, an IHG Hotel

About the area

West Bromwich

A stay at Mercure Birmingham West Hotel places you in the heart of West Bromwich, a 3-minute drive from The Hawthorns and 9 minutes from Utilita Arena Birmingham. .This eco-certified hotel is 4.7 mi (7.5 km) from Birmingham Cathedral and 4.8 mi (7.8 km) from Victoria Square.

What's nearby

  • The Hawthorns - 13 min walk - 1.1 km
  • Utilita Arena Birmingham - 9 min drive - 7.5 km
  • Victoria Square - 11 min drive - 7.8 km
  • Bullring & Grand Central - 13 min drive - 8.7 km
  • Cadbury World - 15 min drive - 11.7 km

Getting around

  • Smethwick Rolfe Street Station - 4 min drive
  • Kenrick Park Tram Stop - 15 min walk
  • Birmingham Airport (BHX) - 38 min drive

Restaurants

  • ‪Interceptor - ‬3 min drive
  • ‪The Windsor Castle - ‬20 min walk
  • ‪Pizza Hut - ‬18 min walk
  • ‪McDonald's - ‬16 min walk
  • ‪Nando's - ‬3 min drive

About this property

Mercure Birmingham West Hotel

Eco-certified hotel with a full-service spa and a health club
Mercure Birmingham West Hotel offers 168 accommodations with laptop-compatible safes and coffee/tea makers. Accommodations offer separate sitting areas. 21-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include showers, bathrobes, designer toiletries, and complimentary toiletries.

This West Bromwich hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and complimentary weekday newspapers. Additionally, rooms include hair dryers and blackout drapes/curtains. Hypo-allergenic bedding, irons/ironing boards, and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

Children under 12 years old are not allowed in the swimming pool or health club without adult supervision. Guests under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can pamper themselves with a trip to the onsite spa, which has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments.
Stay in one of 168 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature designer toiletries and hair dryers. Conveniences include laptop-compatible safes and desks, and housekeeping is provided daily.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a health club, an indoor pool, and a sauna. Additional features at this hotel include complimentary wireless internet access, a hair salon, and wedding services.
Enjoy international cuisine at Restaurant 1896, a restaurant which features a bar/lounge and a garden view. You can also stay in and take advantage of the 24-hour room service. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:30 AM to 10:30 AM for a fee.
Featured amenities include a computer station, express check-out, and complimentary newspapers in the lobby. Planning an event in West Bromwich? This hotel has 1916 square feet (178 square meters) of space consisting of conference space and 15 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:30 AM and 10:30 AM.
Restaurant 1896 - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar.
Lounge Bar - This bar specializes in British cuisine and serves lunch and light fare. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Latvian, Polish, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (GBP 7.00 per day)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:30 AM–10:30 AM on weekends: GBP 16 for adults and GBP 8 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Restaurant 1896
  • Lounge Bar

Things to do

  • Fitness centre
  • Full-service spa
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Free cots/infant beds
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance
  • Wedding services

Business services

  • Computer station
  • Conference space (1916 square feet)
  • Coworking spaces
  • Meeting rooms - 15

Outdoors

  • Garden
  • Picnic area
  • Terrace
  • Vegetable garden

Spa

  • 2 treatment rooms
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Manicures and pedicures
  • Massages
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Handrails in stairwells
  • Hardwood flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 21-inch flat-screen TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers (weekdays)
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Recycling
  • Separate sitting area
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Late check-in fee for check-in between noon and 2:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
If you are planning to arrive after 10:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 20.00 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls and an off-leash area are available

Children and extra beds

Children are welcome
1 child, up to the age of 6 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 15.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 16 for adults and GBP 8 for children
  • Self parking fee: GBP 7.00 per day
  • Pet fee: GBP 20.00 per accommodation, per day
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between noon and 2:00 PM
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: GBP 15.0 per stay

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the fitness facility, and guests under 12 years old are only allowed in the swimming pool and health club with adult supervision

Property is also known as

Park Inn Radisson Birmingham West M5 J1
Park Inn Radisson Birmingham West M5 J1 Hotel
Park Inn Radisson Birmingham West M5 J1 Hotel West Bromwich
Park Inn Radisson Birmingham West M5 J1 West Bromwich
West Bromwich Hotel AccorHotels Now Open
West Bromwich AccorHotels Now Open
The Birmingham West Hotel by AccorHotels Hotel
The Birmingham West Hotel by AccorHotels West Bromwich
Hotel The West Bromwich Hotel And Spa by AccorHotels (Now Open)
The Birmingham West Hotel by AccorHotels Hotel West Bromwich
Hotel AccorHotels Now Open
AccorHotels Now Open
Park Inn by Radisson Birmingham West M5 J1
The West Bromwich Hotel Spa by AccorHotels (Now Open)

Mercure Birmingham West Hotel Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 283 out of 624 reviews" "
Rating 8 - Good. 174 out of 624 reviews" "
Rating 6 - Okay. 85 out of 624 reviews" "
Rating 4 - Poor. 39 out of 624 reviews" "
Rating 2 - Terrible. 43 out of 624 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Ivan

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Little gem
Was a beautiful stay. Staff were amazing and accommodating
Stayed 3 nights in Aug 2024

8/10 Good

Aza

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is clean and quite but to pay extra for parking and not including breakfast which is quiet expensive its inconvenient
Stayed 3 nights in Aug 2024

10/10 Excellent

Adijah

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Raymond

Travelled with family
Liked: Staff & service
Stayed 2 nights in Aug 2024

8/10 Good

Frank

Liked: Cleanliness, staff & service, property conditions & facilities
The Hotel, was very quiet and also very convenient.
Stayed 3 nights in Aug 2024

6/10 Okay

Abi

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Claire

Travelled with group
Liked: Cleanliness, staff & service, room comfort
Girls trip
Went with my friend for a girls trip. Stayed in basic twin room, good size and appeared well maintained. Bathroom was clean as was room.
Stayed 2 nights in Aug 2024

10/10 Excellent

Tracy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoying
Lovely
Stayed 1 night in Aug 2024

8/10 Good

MARK

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

6/10 Okay

Jamie

Stayed 1 night in Jul 2024

6/10 Okay

Steph

Stayed 2 nights in Jul 2024

10/10 Excellent

Nabeela

Stayed 1 night in Jul 2024

10/10 Excellent

Dharminder

Business traveller
Disliked: Cleanliness
Hotel needs freshining up below standard for a mecure
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very "accommodating" hotel and staff!
Arrived for a 2 night stay. The corridoors leading to my room (143) smelled a bit like stale beer, so maybe a spillage may have occurred prior to my arrival. Other than that, a very pleasant stay. Beds were a little too soft for my liking, so woke each morning with a bit of a stiff back. I was there to deliver a training course for a company in the local area, and they had an issue with a power outage on the Wednesday. The hotel was able to provide a meeting room for us to complete the course, which was excellent! So thank you for that!
Stayed 2 nights in Jul 2024

8/10 Good

J S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A quick short stay to visit family, perfect location and clean hotel.
Stayed 1 night in Jul 2024

8/10 Good

Paul

Stayed 1 night in Jul 2024

8/10 Good

Sethmoy

Liked: Cleanliness, staff & service, property conditions & facilities
Very good
Stayed 1 night in Jul 2024

8/10 Good

Adam, Edinburgh

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Convenient for us and satisfactory
Stayed 1 night in Apr 2024

10/10 Excellent

Josh

Stayed 4 nights in May 2024

10/10 Excellent

Andrea

Liked: Cleanliness
Good stay
Stayed 2 nights in Jun 2024

8/10 Good

Chris

Liked: Cleanliness, staff & service, amenities
Booking with Expedia site totally failed to mention the additional £7 per day parking charge. So the selection based on price was false. Booking directly with the hotel would have avoided this additional cost and would have included Breakfast. The breakfast provided a good selection of options. Staff were very helpful and kind. Would book again but not with expedia.
Stayed 1 night in Jun 2024

10/10 Excellent

Roberta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Laura

Stayed 1 night in Jul 2024

4/10 Poor

Verified traveller

Business traveller
Disliked: Staff & service
Disappointing stay this time
A disappointing stay here. My things were removed from the room on one day and things placed in my bag in the office. The systems were being changed over so some bookings were lost and this was ridiculous when a back up of the previous nights bookings should have been available somewhere so that you could see if my room was still booked or whether I had abandoned everything there. The next day, my bed was made but was still quite messy. A few strands of my hair (I hope it was my hair!) was on the bed even after it had been made. Luckily I had a twin room so I just swapped beds but it wasn't a great stay.
Stayed 3 nights in Jun 2024

4/10 Poor

Natasha

Disliked: Cleanliness, staff & service, property conditions & facilities
Not a 4* more like a 2*
We were given a room where the air con wasn’t working. As soon as we walked in the room we just felt the heat. There was a fan on the table which means they knew the air on wasn’t working! We went down to reception and the lady said we will try to get it fixed but can’t promise anything. We will give you a fan! I made it clear that there was no way I was staying in that room so she told us to come back in 20-30 mins for an update. We just went to the bar area and sat there. 20 mins later the lady said we will give you another room as they couldn’t fix the air con. She apologised and gave us a voucher for 2 free drinks. Hotel is more like a 2* as it’s quite old and dated. Bathrooms haven’t been kept well and the sink needs a proper clean.
Stayed 1 night in Jun 2024