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Room type Options Nightly price Book
Premium Room, 1 King Bed
10 square metres
1 King Bed
Room sleeps 2 guests
(up to 1 child)
Select dates to see price
Other room types
Standard Room
8 square metres
1 Double Bed
Room sleeps 2 guests
Select dates to see price

Get an overview of this hotel
Boardwalk/promenade hotel with 2 spa tubs and free breakfast

Popular property highlights

Breakfast included
Free valet parking
Free WiFi
Laundry facilities
Smoke-free property

Located in Sasaima, El Refugio Hotel & Spa is on the riverwalk, within a 15-minute drive of Panela Square and Villeta Central Park. This hotel is 8.5 mi (13.7 km) from Paraíso Andino Nature Reserve and 8.9 mi (14.4 km) from Church of St. Michael the Archangel.

Make yourself at home in one of the 14 guestrooms featuring iPod docking stations and minibars. 39-inch flat-screen televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms feature showers, complimentary toiletries, and bathrobes. Conveniences include phones, as well as complimentary bottled water and portable fans.

Relax and unwind with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 2 spa tubs, an outdoor tennis court, and a sauna. This hotel also features complimentary wireless internet access, tour/ticket assistance, and a picnic area.

Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary continental breakfast is served daily from 9:30 AM to 11 AM.

Featured amenities include luggage storage, laundry facilities, and a library. Free valet parking is available onsite.

Languages spoken

  • English

Show all languages

Hotel Amenities

Hotel Amenities

  • Fitness facilities
  • Total number of rooms - 14
  • Barbecue grill(s)
  • Laundry facilities
  • Garden
  • Library
  • Free breakfast
  • Spa services on site
  • Picnic area
  • Front desk (limited hours)
  • Steam room
  • Sauna
  • Smoke-free property
  • Tours/ticket assistance
  • Free WiFi
  • Number of restaurants - 1
  • Number of meeting rooms - 1
  • Number of outdoor pools - 1
  • Number of spa tubs - 2
  • Outdoor tennis courts - 1
  • Turkish bath/Hammam
  • Free self parking
  • Free valet parking
  • Number of bars/lounges - 1
  • Number of poolside bars - 1
  • Daily
  • Luggage storage
  • Free continental breakfast
  • Private picnics
  • Proposal/romance packages available
  • Uncovered parking
  • Uncovered parking
  • Coworking spaces

Family Friendly Amenities

  • Number of outdoor pools - 1
  • Free WiFi
  • Outdoor tennis courts - 1
  • Laundry facilities
  • Playground on site

Internet

Available in all rooms: Free WiFi

Available in some public areas: Free WiFi

Languages spoken

  • English
  • Spanish

Parking

Free self parking , Free valet parking

Room Amenities

El Refugio Hotel & Spa offers 14 accommodations with iPod docking stations and MP3 docking stations. Beds feature premium bedding. 39-inch flat-screen televisions come with cable channels. Bathrooms include showers, bathrobes, and complimentary toiletries. This Sasaima hotel provides complimentary wireless Internet access. Additionally, rooms include minibars and complimentary bottled water. Housekeeping is provided daily.

  • Television
  • Minibar
  • Daily housekeeping
  • Phone
  • Bathrobes
  • Free toiletries
  • Room service (24 hours)
  • Premium bedding
  • Free bottled water
  • Shower only
  • Cable TV service
  • Flat-panel TV
  • Free WiFi
  • TV size 39
  • TV size (measurement) inch
  • MP3 docking station
  • iPod docking station
  • Connecting/adjoining rooms available
  • Separate bedroom
  • Portable fan
  • Towels provided
  • Linens provided
  • Number of bedrooms: 1
  • Number of beds 1
  • Soap
  • Shampoo
  • Toilet paper
  • Chef
  • Window screens
  • Children's dinnerware
  • Wardrobe
  • Change of towels: Every number of days 2
  • Change of bed sheets: Every number of days 2
  • Mobile key entry

Where to Eat

A complimentary continental breakfast is served each morning between 9:30 AM and 11 AM.

El Refugio Hotel & Spa has a restaurant on site.

Late night fare is available from 24-hour room service.

Nearby Things to do

  • Ecotours on site
  • Playground on site

Spa Services

  • Body treatments
  • Facial treatments
  • Body scrubs
  • Aromatherapy treatments
  • Massages
  • Hot stone massage

Accessibility

  • Wheelchair-accessible parking

Hotel Policies

Check-in

Check-in time starts at 1 PM

Minimum check-in age is: 18

Check-in time ends at 8:30 PM

Check-out

Check-out time is noon

Payment types

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for COP 90000.0 per day.

Pet Policy

  • Pets not allowed (service animals welcome)

You need to know

Charges for extra guests may apply and vary according to property policy.

A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.

Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.

This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Guests can access their rooms with a mobile device.

No lifts

Service animals are allowed

Service animals are exempt from fees/restrictions

Front desk opens daily at 9 AM

Front desk closes daily at 9 PM

Debit cards

Staffed front desk

Property is cleaned with disinfectant

Staff wear personal protective equipment

Protective clothing is not available for guests

No shield between guests and staff in main contact areas

Guests are provided with free hand sanitiser

Social distancing measures are in place

Contactless check-in is not available

Property confirms they are implementing enhanced cleaning measures

Individually wrapped food options are not available

No gap period between guests' stays

Staff temperature checks are conducted regularly

Temperature checks are available to guests

Bed sheets and towels are washed at a temperature of at least 60°C/140°F

Commonly touched surfaces are cleaned with disinfectant

Property confirms they are implementing guest safety measures

Contactless check-out is not available

Property does not follow sanitisation practices of any association

Guest accommodation is not sealed after cleaning

Electrostatic spray is not used for disinfection

Cashless transactions are not available

Masks are not compulsory at the property

Contactless food service / room service is not available

Reservation is not required for facilities on site

Food service not has not been amended for enhanced safety

Property does not offer on-site COVID-19 testing

Property does not require health documentation at check-in

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: COP 220000.0 per stay
  • You may be required to pay VAT (19%) at the property. Nonresident travelers who pay using a foreign card or bank transfer and present a valid passport and tourist visa may be exempt from value-added tax (19%) on tourist package bookings (accommodation plus other travel service).

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: COP 90000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Hotel Names

  • El Refugio Hotel Sasaima
  • El Refugio Hotel
  • El Refugio Sasaima
  • El Refugio Hotel Spa
  • El Refugio Hotel & Spa Hotel
  • El Refugio Hotel & Spa Sasaima
  • El Refugio Hotel & Spa Hotel Sasaima

We should mention

If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.

Pool access available from 7:00 AM to 9:00 PM.

Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.

Guests can access their rooms with a mobile device.

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