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Borjomi Palace

4.0 star property

Photo gallery for Borjomi Palace

Indoor pool, outdoor pool
Reception
Reception
Property entrance
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pool
  • Spa
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning

Explore the area

View map
K. Gamsakhurdia str., 17, Borjomi, 1200
  • Place, Merab Kostava's Garden
    ‪3 min walk‬
  • Place, Gogia Fortress
    ‪6 min walk‬
  • Place, Borjomi Central Park
    ‪9 min walk‬

Room options

View all photos for Standard Double Room

Minibar, in-room safe, desk, iron/ironing board

Standard Double Room

  • 22 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Single Room

Standard Single Room

Standard Single Room

  • Garden view
  • 17 sq m
  • Sleeps 1
  • 1 Queen Bed

View all photos for Superior Triple Room

Superior Triple Room | Living room

Superior Triple Room

10.0 out of 10
Exceptional
(1 review)
  • 25 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed OR 1 Single Bed

View all photos for Family Room, 1 Bedroom

Family Room, 1 Bedroom

Family Room, 1 Bedroom

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 1 Single Bed

View all photos for Apartment, 1 Bedroom

Apartment, 1 Bedroom | Living area

Apartment, 1 Bedroom

  • 65 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Living room

Suite, 1 Bedroom

  • 75 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

Royal Suite, 1 Bedroom

  • 70 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Single Bunk Bed

View all photos for Twin Room

Minibar, in-room safe, desk, iron/ironing board

Twin Room

  • 20 sq m
  • Sleeps 2
  • 2 Single Beds

Similar properties

Exterior
Crowne Plaza Borjomi by IHG
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.7 out of 5, Exceptional, 148 reviews
The price is AU$207
includes taxes & fees
23 Feb - 24 Feb
Crowne Plaza Borjomi by IHG

About the area

Borjomi

A stay at Borjomi Palace places you in the heart of Borjomi, within a 10-minute walk of Merab Kostava's Garden and Borjomi Museum of Local Lore. .This family-friendly hotel is 0.5 mi (0.8 km) from Borjomi Cottage Tsemi and 0.6 mi (1 km) from Gogia Fortress.

What's nearby

  • Borjomi Museum of Local Lore - 3 min walk - 0.3 km
  • Merab Kostava's Garden - 5 min walk - 0.4 km
  • Gogia Fortress - 5 min walk - 0.4 km
  • Borjomi Central Park - 11 min walk - 1.0 km
  • Borjomi-Kharagauli National Park - 13 min walk - 1.1 km

Getting around

  • Bakuriani Train Station - 43 min drive
  • Tbilisi Intl. Airport (TBS) - 161 min drive

Restaurants

  • ‪Marhaba Resturant - ‬11 min walk
  • ‪rio-რიო - ‬6 min walk
  • ‪Cafe Iggy - ‬5 min walk
  • ‪Bergi Terrace - ‬7 min walk
  • ‪kartuli yerdzebi - ‬11 min drive

About this property

Borjomi Palace

Borjomi Palace offers 164 air-conditioned accommodations with minibars and safes. Cable television is provided. Bathrooms include showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool and an outdoor pool are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has massage/treatment rooms. Services include facials, body wraps, body treatments, and manicures and pedicures. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a mud bath, a hot tub, and a steam room. The spa is open daily. There are hot springs/mineral springs on site.
Make yourself at home in one of the 164 air-conditioned rooms featuring refrigerators and minibars. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. If you're looking for recreational opportunities, you'll find an attached winery, an outdoor pool, and an indoor pool. Additional amenities at this Baroque hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite at one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Planning an event in Borjomi? This hotel has facilities measuring 2906 square feet (270 square meters), including a conference center. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Onsite venue - This buffet restaurant serves breakfast, lunch, and dinner.
Onsite venue #2 - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free offsite parking
  • 24-hour return airport shuttle (surcharge)
  • Ski shuttle nearby
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Fishing
  • Fitness classes
  • Full-service spa
  • Gym
  • Horseback riding/rentals
  • Indoor pool
  • Karaoke
  • Outdoor pool
  • Playground
  • Sauna
  • Shopping
  • Steam room
  • Winery
  • Yoga classes

Family friendly

  • Arcade/game room
  • Babysitting (surcharge)
  • Free supervised activities for children
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference centre (2,906 square foot of space)

Outdoors

  • Barbecue grill
  • Garden
  • Rooftop terrace

Full-service spa

  • Body wraps
  • Facials
  • Hot tub
  • Hot/mineral springs
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Spa open daily
  • Spa treatment rooms
  • Steam room

Accessibility

  • Lift

More

  • 3 buildings
  • 6 floors
  • Ballroom
  • Banquet hall
  • Baroque architecture
  • Built in 2013
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Airport shuttle fee: GEL 375 per person (roundtrip)
  • Housekeeping is available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.

National rating

Hotelstars Union assigns an official star rating for properties in Georgia. This property is rated 4 stars.

Property is also known as

Borjomi Palace Hotel
Borjomi Palace

Borjomi Palace Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 23 out of 49 reviews
Rating 8 - Good. 15 out of 49 reviews
Rating 6 - Okay. 6 out of 49 reviews
Rating 4 - Poor. 2 out of 49 reviews
Rating 2 - Terrible. 3 out of 49 reviews

8.8/10

Cleanliness

8.2/10

Staff & service

9.4/10

Amenities

8.6/10

Property conditions & facilities

Reviews

10/10 Excellent

Dave and Marlene, Blue Jay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property and attentive staff
Stayed 2 nights in Sep 2024

10/10 Excellent

Mila

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel, especially when you get a 3-meal a day option.
Stayed 8 nights in Sep 2024

8/10 Good

Grant

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is interesting and comfortable. Wish the rooftop restaurant/bar was open as the view would have been great. Cleaning housekeeping staff were very nice. Only a few minute walk down to other restaurant options which was super. We would stay there again.
Stayed 6 nights in Aug 2024

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Asya

Stayed 4 nights in Jun 2024

8/10 Good

Asya

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jun 2024

10/10 Excellent

Alla

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

Iryna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best amenity of Borjomi Palace is friendly, helpful and responsive personnel!
Stayed 10 nights in Mar 2022

6/10 Okay

Verified traveller

Very basic but clean. Hotel needs a renovation. Fine for a night after a long hike but not a place where you want want to stay longer.
Stayed 1 night in Nov 2021

10/10 Excellent

Mohammed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Lovely place and live band made our stay stunning
Stayed 1 night in Jun 2021

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It makes one feel like royalty;superb location dominating town
Stayed 2 nights in Oct 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Aug 2019

8/10 Good

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The landscape from the hotel is excellent.the breakfast is very good, and the personal is wiiling to help anytime.
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The stuff is exceptionally kind and professional. It’s a good place to check and improve your health.
Stayed 9 nights in Mar 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of best hotels Best view to city and mountains
Stayed 1 night in Jan 2019

10/10 Excellent

Syimasnawarni/Johannes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2018

8/10 Good

Shekhar

Liked: Cleanliness, property conditions & facilities, room comfort

Nice Property in a good location

Excellent location close to the Borjomi Central Park. Large property with rooms in 3 separate buildings. Spacious rooms. Rooftop restaurant with over the top live singing. Vintage Russian style hotel
Stayed 2 nights in Oct 2018

2/10 Terrible

Heather, Scotland

Disliked: Cleanliness, staff & service, property conditions & facilities

Everything is terrible except for the bed, it's ok

Everything except for the bed is terrible, well it's only ok, but better than elsewhere, more than two pillows for a double would have been appreciated. The bathroom stinks, and the mirror surround looks like poorly painted wood, but is infact poorly painted polystyrene!!!! TV hdmi doesn't work (nor other connections) tho it's pretty big, and have the awful restaurant music blasting down from upstairs, don't stay on the 4th floor of building two! The next morning we went to breakfast which was less than appealing, sour cream, rubbery eggs, or synthetic cake anyone? I did find some bread and cheese which was passable. On return to our room there was no electricity, so had to speak to the front desk again (first time was to sort the drain out the night before). Somehow the hallway fuse had been switched off. Next annoyance was the cleaning lady knocking on our door wanting to clean, 45 minutes before check out. The final insult was check out consisted of the front desk man holding out his hand for our key cards with only a grunt of acceptance. How this is a 4* hotel I have no idea. We did sit by the pool for a bit after check out since it was sunny and we didn't need to get to the airport for a while, but were 'surprised' at the poor quality and number of broken sun-loungers. I'd say bring a tent and stay somewhere close to the cave city of Varsia (which is well worth the journey) than staying in this hotel.
Stayed 1 night in Sep 2018

6/10 Okay

Customer1, New York, NY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice place, pleasant staff, definitely recommend. On the first day had a little miscommunication about the booking, and the room was not as anticipated, but after discussing with the front desk team, all was corrected and room was replaced. Thanks to Anna Svanidze for the prompt response and support.
Stayed 8 nights in Sep 2018

8/10 Good

Brian

Liked: Cleanliness, property conditions & facilities

Check out the spa

It's a pretty nice hotel with a great pool and great spa service. Definitely stay two days so you can take best advantage of the spa. Breakfast was iffy, and the service seemed to be trying hard but was so-so.
Stayed 1 night in Jul 2018

4/10 Poor

Verified traveller

Liked: Cleanliness
We had booked what we thought would be a nice room with a view and ended up with a small room with no view and cheap fixtures. Reception staff seemed disinterested and claimed hotel was overbooked. BreaKfast substantial but inedible. Not at all good value for money. Only saving grace was comfortable bed.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2018

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort