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Sheraton Duesseldorf Airport Hotel

4.0 star property

Photo gallery for Sheraton Duesseldorf Airport Hotel

Terrace/patio
Lobby
Lobby
Hypo-allergenic bedding, in-room safe, desk, blackout curtains
Lobby

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Gym
  • Parking available
  • 24/7 front desk
  • Room service
  • Air conditioning

Explore the area

Map
Terminal Ring 4, Düsseldorf, NW, 40474
  • Messe Düsseldorf
    ‪7 min drive‬
  • PSD Bank Dome
    ‪7 min drive‬
  • Merkur Spiel-Arena
    ‪7 min drive‬
  • Düsseldorf (DUS-Düsseldorf Intl.)
    ‪8 min walk‬

Room options

View all photos for Premium Room, 1 King Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Premium Room, 1 King Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 King Bed

  • 25 sq m
  • Sleeps 1
  • 1 King Bed

View all photos for Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

Executive Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Room, 1 Queen Bed, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Executive Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

Superior Room, 2 Single Beds, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

Superior Room, 1 Queen Bed, Non Smoking

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Junior Suite, 1 Bedroom, Non Smoking

Hypo-allergenic bedding, in-room safe, desk, blackout curtains

Junior Suite, 1 Bedroom, Non Smoking

  • 50 sq m
  • Sleeps 2
  • 1 King Bed

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About the area

Düsseldorf

With a stay at Sheraton Duesseldorf Airport Hotel in Düsseldorf (Lohausen), you'll be within a 10-minute drive of Messe Düsseldorf and Merkur Spiel-Arena. .This eco-certified hotel is 5.4 mi (8.6 km) from Konigsallee and 5.4 mi (8.8 km) from Rhine Promenade.

What's nearby

  • Messe Düsseldorf Hall - 6 min drive - 4.3 km
  • Congress Centre Duesseldorf - 6 min drive - 5.0 km
  • Messe Düsseldorf - 7 min drive - 5.1 km
  • PSD Bank Dome - 7 min drive - 4.5 km
  • Merkur Spiel-Arena - 7 min drive - 6.7 km

Getting around

  • Düsseldorf Airport Terminal Station - 4 min walk
  • Eckenerstraße Tram Stop - 14 min walk
  • Düsseldorf Intl. Airport (DUS) - 3 min drive

Restaurants

  • ‪Marché Restaurant - ‬8 min walk
  • ‪Goodman & Filippo - ‬5 min walk
  • ‪Nordsee - ‬8 min walk
  • ‪Marché Mövenpick Düsseldorf Airport - ‬7 min walk
  • ‪Jamie's Deli - ‬5 min walk

About this property

Sheraton Duesseldorf Airport Hotel

Eco-certified hotel with a fitness center and a 24-hour business center
Sheraton Duesseldorf Airport Hotel offers 195 accommodations with safes and complimentary newspapers. LCD televisions come with cable channels and pay movies. Bathrooms include shower/tub combinations, slippers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Hypo-allergenic bedding and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
Stay in one of 195 guestrooms featuring LCD televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as a fitness center or take in the view from a terrace and a garden. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are available daily from 5:30 AM to 10:30 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Düsseldorf? This hotel has 6426 square feet (597 square meters) of space consisting of conference space and 17 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 5:30 AM and 10:30 AM.
Sheraton Duesseldorf Airport Hotel has a restaurant on site.
On Chocks - This lobby lounge serves light fare only.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Self parking on site (EUR 38.50 per day)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 5:30 AM–10:30 AM: EUR 32 per person
  • 1 restaurant
  • 1 bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • On Chocks

Things to do

  • Fitness centre

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Newspapers in reception

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business centre
  • Conference space (6426 square feet)
  • Meeting rooms - 17

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 110
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 95
  • Height-adjustable showerhead
  • Lever door handles
  • Low-height door lock
  • Low-height plug sockets in bathroom
  • Low-height view port in door
  • Step-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 10 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 119
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas (fines apply)
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Hypo-allergenic bedding
  • Rollaway/extra beds (surcharge)

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV channels
  • LCD TV
  • Films for purchase

Food and drink

  • Coffee/tea maker
  • Free bottled water

More

  • Desk
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Slippers
  • Soundproofing

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 30.0 per night
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 3.00 per person, per night, up to 21 nights. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 32 per person
  • Self parking fee: EUR 38.50 per day
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 30.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Dusseldorf Airport Hotel
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Sheraton Duesseldorf Airport Hotel Hotel Düsseldorf

Sheraton Duesseldorf Airport Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 550 out of 1003 reviews
Rating 8 - Good. 328 out of 1003 reviews
Rating 6 - Okay. 84 out of 1003 reviews
Rating 4 - Poor. 27 out of 1003 reviews
Rating 2 - Terrible. 14 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Ian

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient
Very close to the airport, quick check in, nice comfy room, great food in the restaurant
Stayed 1 night in Dec 2024

8/10 Good

Birgit

Travelled with family
Liked: Cleanliness, staff & service, amenities
We enjoyed our one night stay at this property. Being able to just walk across the street to the terminal is very convenient. The early flyers free breakfast we appreciated very much. Beds are very comfortable. We were not happy with the bathroom. Half glass shower makes it easy to flood. Also the shower head was difficult to use and there was some mold in the corner of the bathtub.
Stayed 1 night in Dec 2024

2/10 Terrible

Vinesh, Schiedam

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Old, oudated, paid parking & broken douche
Stayed 1 night in Dec 2024

10/10 Excellent

Kurt

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All staff was very friendly and Don the bartender is wonderful!
Stayed 1 night in Dec 2024

8/10 Good

elka

Liked: Cleanliness, staff & service, property conditions & facilities
The close proximity to the terminal is definitely a major plus. It's just a short walk. Wished it was easier to find. Had to ask someone for directions. They do wake-up calls, but nobody answered the phone when I called to schedule it. There is no convenience store for snacks, juice, etc. You have to walk to the terminal to shop. I feel the room is a bit overpriced but the benefit of the convenience to stay at this hotel if you have an early flight is worth it.
Stayed 1 night in Dec 2024

10/10 Excellent

Mehmet S.

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was very well organized and clean and the staff was extremely friendly, helpful and professional!!! Hotel is directly next to the Airport and everything is in walking distance!
Stayed 1 night in Dec 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quite nice
Stayed 1 night in Nov 2024

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Handy, clean and friendly
Great hotel for incoming/outbound flights. We had a few spare hours the night before the flight, so took the easy Train into Dusseldorf for the evening.
Stayed 1 night in Oct 2024

6/10 Okay

David

Travelled with partner
Liked: Cleanliness, staff & service
WiFi doesn’t cover the entire property- some rooms have no coverage as confirmed by staff
Stayed 1 night in Dec 2024

8/10 Good

Robert, Fort Lauderdale

Liked: Cleanliness
Stayed 2 nights in Nov 2024

8/10 Good

Diego

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 2 nights in Nov 2024

10/10 Excellent

Caroline

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, friendly and convenient… wonderful!
Stayed 1 night in Nov 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Mehul

Stayed 1 night in Nov 2024

8/10 Good

Sean

Business traveller
Liked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Robert

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Convenient hoetl airport
Very convenient for the airport, clean, comfortable, quiet. Godd staff, hslpful at check in. On site restaurant food is okay, but I thought it was expensive for what it was
Stayed 1 night in Nov 2024

10/10 Excellent

sandra

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal
Stayed 1 night in Oct 2024

8/10 Good

Aneka, Lighthouse Point

Stayed 1 night in Sep 2024

10/10 Excellent

Kirsten

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Jennifer, London

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay! Super friendly efficient staff. Quiet spacious rooms, very clean, and it is a convenient location. Lara from reception went over and above to make sure I had a comfortable stay. Will definitely stay here again next trip.
Stayed 1 night in Oct 2024

10/10 Excellent

Ammar, Maple

Liked: Cleanliness
Stayed 1 night in Oct 2024

10/10 Excellent

Kirsten

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great airport hotel. Super convenient and quiet!
Stayed 1 night in Oct 2024

10/10 Excellent

DAVID

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Daniel, AVON

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service
The wireless bandwidth is abysmal. Other than that comfortable, clean and convenient (CCC)
Stayed 1 night in Oct 2024

10/10 Excellent

Arie

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024