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Mercure Newcastle

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mercure Newcastle

In-room safe, laptop workspace, blackout curtains, iron/ironing board
Outdoor pool, pool loungers
In-room safe, laptop workspace, blackout curtains, iron/ironing board
Exterior
Property amenity

Reviews

7.2 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Breakfast available
    Breakfast available
  • Parking available
    Parking available
  • Pool
    Pool

Explore the area

Map
Corner Of King And Steel Streets, Newcastle West, NSW, 2302
  • NEX
    5 min walk
  • Newcastle Civic Park
    9 min walk
  • Newcastle Civic Theater
    11 min walk
  • Newcastle, NSW (BEO-Belmont)
    27 min drive

Room options

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed

  • 25 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Superior Twin Room, 2 Double Beds

In-room safe, laptop workspace, blackout curtains, iron/ironing board

Superior Twin Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 25 sq m
  • Sleeps 2
  • 1 King Bed

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The price is AU$182
for 1 night
includes taxes & fees
5 Dec - 6 Dec
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About the area

Newcastle

You'll be centrally located in Newcastle with a stay at Mercure Newcastle, within a 15-minute walk of Newcastle Civic Theater and Newcastle Museum. .This hotel is 1.2 mi (1.9 km) from Christ Church Cathedral and 1.2 mi (2 km) from King Edward Park.

What's nearby

  • Newcastle Civic Theater - 11 min walk - 1.0 km
  • Merewether Ocean Baths - 6 min drive - 3.4 km
  • Merewether Beach - 6 min drive - 2.2 km
  • Newcastle Beach - 6 min drive - 2.3 km
  • John Hunter Hospital - 9 min drive - 7.5 km

Getting around

  • Newcastle Interchange Station - 9 min walk
  • Newcastle, NSW (NTL-Williamtown) - 23 min drive

Restaurants

  • ‪McDonald's - ‬2 min walk
  • ‪KFC - ‬2 min walk
  • ‪King Street Hotel - ‬1 min walk
  • ‪Harrys Schnitzel Joint Marketown - ‬3 min walk
  • ‪Wests City - ‬6 min walk

About this property

Mercure Newcastle

Hotel with a 24-hour front desk, near Newcastle Civic Theater
Mercure Newcastle offers 131 accommodations with safes and complimentary newspapers. 40-inch Smart televisions come with satellite channels.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. This Newcastle hotel provides complimentary wired Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
Stay in one of 131 guestrooms featuring Smart televisions. Complimentary wired internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and complimentary newspapers.
Take advantage of recreation opportunities such as an outdoor pool, or other amenities including complimentary wireless internet access and concierge services.
Enjoy a meal at the restaurant, or stay in and take advantage of the hotel's 24-hour room service. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Planning an event in Newcastle? This hotel has 1356 square feet (126 square meters) of space consisting of conference space and 5 meeting rooms. Self parking (subject to charges) is available onsite.
Full breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Mercure Newcastle has a restaurant on site.
Late night fare is available from 24-hour room service.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free wired Internet
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Self parking on site (AUD 16 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Full breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: AUD 28 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Things to do

  • Outdoor pool

Family friendly

  • Dining table
  • Fence around the pool
  • Free cots/infant beds
  • Mini-fridge
  • Outdoor pool
  • Pool gate
  • Rollaway/extra beds (surcharge)
  • Snack bar/deli

Conveniences

  • Banquet hall
  • Lift
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Luggage storage

Business services

  • Conference space (1356 square feet)
  • Meeting rooms - 5

Outdoors

  • Pool sunloungers

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Thin carpet in public areas
  • Thin carpet in room
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Renovated entire property – November 2023
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Rollaway/extra beds (surcharge)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • 40-inch smart TV
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Dining table
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Safe
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per stay
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 1.00 per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AUD 28 per person
  • Self parking fee: AUD 16 per night (in/out privileges)
  • Rollaway bed fee: AUD 50.0 per stay
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free WiFi in public areas has a 4-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Newcastle Travelodge
Travelodge Motel Newcastle
Travelodge Newcastle
Travelodge Newcastle Hotel
Travelodge Hotel
Travelodge
Mercure Newcastle Hotel
Travelodge Hotel Newcastle
Mercure Newcastle Newcastle West
Mercure Newcastle Hotel Newcastle West

Mercure Newcastle Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 215 out of 1000 reviews" "
Rating 8 - Good. 380 out of 1000 reviews" "
Rating 6 - Okay. 241 out of 1000 reviews" "
Rating 4 - Poor. 107 out of 1000 reviews" "
Rating 2 - Terrible. 57 out of 1000 reviews" "

7.4/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

8/10 Good

Simon

Business traveller
Liked: Cleanliness, staff & service, room comfort
Bathroom needs renovations cracked tiles in bath/ shower area near taps fixed with no more gaps not replaced. Overall batheroom needs renovation other than than that room comfortable.
Stayed 1 night in Aug 2024

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities
Very handy central location. Everything a short walk away. The staff were very helpful.
Stayed 2 nights in Jul 2024

10/10 Excellent

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always great here
Stayed 1 night in Jun 2024

8/10 Good

Vanessa

Very good location, room very comfortable clean and well fitted out. The outside area needs urgent updating bad trip hazard at entry to motel.
Stayed 2 nights in Jul 2024

6/10 Okay

Christie

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Just stayed for an overnight whilst travelling through. Beds and bedding were amazing! Good location near restaurants. Microwave in the room didn’t work, bath/shower was dirty and paint peeling off whilst the water waa hitting it. Hand soap dispenser was in the shower and body wash was in the hand basin and you couldn’t swap it over. Body lotion pump didn’t work. Room was a little dirty and dusty. Toilet seat was broken and toilet lid wouldn’t stay up. Motel is a little dated and run down.
Stayed 1 night in Jul 2024

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

8/10 Good

Scott

Stayed 1 night in Jul 2024

6/10 Okay

Dilukshi

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Overall staff and location of property was good. However it appears that the room was not cleaned properly prior to our stay.
Stayed 1 night in Jul 2024

6/10 Okay

Paul

Liked: Staff & service
Stayed 4 nights in Jun 2024

10/10 Excellent

paul

Travelled with group
Stayed 1 night in Jun 2024

10/10 Excellent

Michael

Stayed 1 night in Jun 2024

10/10 Excellent

Tracey

Travelled with family and small children
Great Location comfy beds clean and amazing breakfast.
Stayed 2 nights in Jun 2024

4/10 Poor

Kristy

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The walls are paper thin. Worst sleep ever!
Stayed 1 night in Jun 2024

10/10 Excellent

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to Newcastle interchange
Stayed 1 night in May 2024

10/10 Excellent

Mario and Candy

Liked: Cleanliness, staff & service, property conditions & facilities
I was impressed with the quality of bed, pillows and linen, the comfort feeling is similar to a five star hotel
Stayed 1 night in May 2024

4/10 Poor

Mathew

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

Kenneth

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in May 2024

8/10 Good

Mary Jo

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

6/10 Okay

Jeffrey

Travelled with partner
Disliked: Staff & service
Reception rude to my partner, CB me as hers knocking on doors before checkout to get guests out,also walked out of room,left glasses on table,asked cleaner to open door I just walked out of and was refused and had to go to reception and back again,and $16 per car for parking…unlikely to stay again.
Stayed 1 night in May 2024

10/10 Excellent

Leanne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2024

8/10 Good

Sue

Stayed 1 night in Apr 2024

8/10 Good

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities and staff were great
Stayed 1 night in Apr 2024

10/10 Excellent

Garry

Liked: Cleanliness, staff & service, property conditions & facilities
The bed was very, very comfortable. There were ants about. The bins were so small that it was difficult to dispose of rubbish. No tea towels were provided, though crockery, cutlery and a microwave were. An oversight?
Stayed 2 nights in Apr 2024

4/10 Poor

Adam

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Construction noise throughout the day.
Stayed 4 nights in Apr 2024

8/10 Good

Richard

Liked: Cleanliness, staff & service
Hot water in room wasn’t very responsive - difficult to get to right temperature.
Stayed 3 nights in Apr 2024