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We had an absolutely amazing stay at the hotel. The receptionist, the management and all the staff were excellent and provided us with a very good service. Were very welcoming and all the staff were so helpful and and always with a smile. Couldn’t fault anything. We will definitely book our holiday at this hotel. Highly recommend it. Bosco and Susan room 2031

We were here for a family trip for 5 days- with our 4yr old and parents and we had an absolute blast. The resort is one of the most family friendly places I’ve been to, and every member of the family thoroughly enjoyed. Kids Club - our 4yo spent most of her time here, she loved making crafts and playing in the playroom. Sheela, Prajakta and Sumita were incredible in keeping the kids engaged and we could easily leave our child in their care. Spa- one of the best spa experiences. Geethu, my therapist was knowledgeable, professional and extremely good Pool- there was an adult-only pool, a toddler pool and a family pool. Given our large group, we used all of them and had an absolute blast. The pools are very well designed, with lots of nooks for groups with all swimming proficiencies to hang out in Food- fantastic food, and an incredible buffet spread. We enjoyed the breakfast buffet each day with options for North Indian, South Indian, western, and local Goan items. I was also very impressed by the multitude of healthy, gluten-free, and vegan options Staff- the staff all over the resort was extremely courteous and helpful. Not once in the 5 days that we spent in the resort that we see somebody not smiling. Overall- I couldn’t have asked for a better experience!

Very friendly people who would do anything to make you stay very comfortable. The club room staff and facilities were excellent and the people always had a wonderful outlook and friendly smiles. The restaurants had everything you could ask of and the chefs were always very friendly, helpful and knowledgeable and did everything to make sure you were happy with the wonderful meals. The whole estate was immaculately maintained to a very high standard. Our first time in Goa and surely won’t be the last!! We will surely be back with our family to the Grand Hyatt !!.

This is an amazing hotel. We booked a villa with private pool and it was well worth the upgrade. On a whole the stay was wonderful apart from a few minor points: 1. The staff at the Lobster Village are absolutely miserable. Every else they are fantastic but the team at the Lobster Village are amongst the most unhappy I have ever come across. 2. The bar next to reception is really overpriced. A local larger is 500 rupees yet at all the other bars on the resort its 275 rupees. 3. The hair Salon prices are out of date on the website. a wash and blow dry was advertised as being 1200rupees but was actually 3600 rupees. As stated these are all minor points as the resort and hotel are outstanding.

Overall it was a pleasant stay. Staff were very friendly and helpful.

Beautiful property and lovely staff