With a stay at Prive Thermas Hotel by WAM Experience in Caldas Novas (Privê das Caldas), you'll be steps from Water Park and 8 minutes by foot from Feira do Luar. .This family-friendly hotel is 0.4 mi (0.7 km) from Kitakas Park and 0.6 mi (1 km) from Liberty Square.
What's nearby
Water Park - 1 min walk
Feira do Luar - 8 min walk
Plaza Orlando Mestre - 12 min walk
Acqua Park diRoma - 19 min walk
Japanese Gardens - 5 min drive
Getting around
Caldas Novas (CLV-Nelson Ribeiro Guimaraes) - 11 min drive
Restaurants
Crepe da Denise - 8 min walk
Cafeteria píreneus - 12 min walk
Pão de Queijo Assado Toda Hora - 3 min walk
Restaurante Riviera - 4 min walk
Restaurante DayDay - 6 min walk
About this property
Prive Thermas Hotel by WAM Experience
Family-friendly Caldas Novas hotel in Privê das Caldas with 7 outdoor swimming pools
Prive Thermas Hotel by WAM Experience offers 168 air-conditioned accommodations with minibars and safes. Flat-screen televisions are featured in guestrooms.
Bathrooms include showers and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.
7 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna.
The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 168 air-conditioned rooms featuring minibars and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers. Conveniences include phones, as well as safes and blackout drapes/curtains.
Dip into one of the 7 outdoor swimming pools or enjoy other recreational amenities, which include a sauna. Additional features at this hotel include complimentary wireless internet access, an arcade/game room, and a hair salon.
You can enjoy a meal at the restaurant serving the guests of Prive Thermas Hotel by WAM Experience , or stop in at the snack bar/deli. Unwind at the end of the day with a drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7:30 AM to 10 AM.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
A complimentary buffet breakfast is served each morning between 7:30 AM and 10 AM.
Onsite venue - This restaurant serves breakfast, lunch, and dinner.
Languages
Portuguese
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Free buffet breakfast available daily 7:30 AM–10 AM
1 restaurant
1 swim-up bar, 1 poolside bar and 1 bar
Things to do
7 outdoor pools
Arcade/games room
Billiards/pool table
Children's pool
Playground
Sauna
Steam room
Family friendly
7 outdoor pools
Arcade/games room
Children's pool
Playground
Snack bar/deli
Soundproofed rooms
Conveniences
Lift
Front-desk safe
Guest services
24-hour front desk
Daily housekeeping
Hair salon
Luggage storage
Porter/bellhop
Outdoors
Garden
Pool sunloungers
Accessibility
Lift
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Blackout drapes/curtains
Bathroom
Hairdryer
Private bathroom
Shower
Towels
Entertainment
43-inch flat-screen TV
Food and drink
Minibar
More
Connecting rooms available
Phone
Safe
Soundproofing
Policies
Check-in
Check-in time starts at 2 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 11 AM
Contactless check-out available
Special check-in instructions
Guests will receive an email 2 weeks before arrival with check-in instructions; front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in
For more details, please contact the property using the information on the booking confirmation
Access methods
Staffed front desk
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Payment types
Important information
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests have access to the following water parks: Clube Privé, Water Park, and Nautica Praia Clube.
We should mention
Parents or a legal guardian traveling with children under 18 years must present the child's birth certificate and an identity card with photo (passport, for example) at the check-in. For international travels to Brazil, if just one of the parents is traveling with the child, she/he must present – in addition to the child's certificate of birth and identity card with photo – a letter authorizing the trip signed by the other parent with a notarial certification of signature. In case the parents or the legal guardian, as applicable, cannot or are unwilling to give this authorization, a judicial authorization is required. People who intend to travel to Brazil with children must consult with the Brazilian consulate before traveling for more information.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Property is also known as
Prive Thermas
Prive Thermas Hotel
Prive Thermas – OFICIAL
Prive Thermas Hotel by WAM Experience
Prive Thermas Hotel by WAM Experience Hotel
Prive Thermas Hotel by WAM Experience Caldas Novas
Prive Thermas Hotel by WAM Experience Hotel Caldas Novas
Prive Thermas Hotel by WAM Experience Reviews
Reviews
8.8
Excellent
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 51 out of 104 reviews" "
10 - Excellent
51
Rating 8 - Good. 40 out of 104 reviews" "
8 - Good
40
Rating 6 - Okay. 10 out of 104 reviews" "
6 - Okay
10
Rating 4 - Poor. 1 out of 104 reviews" "
4 - Poor
1
Rating 2 - Terrible. 2 out of 104 reviews" "
2 - Terrible
2
9.0/10
Cleanliness
9.0/10
Staff & service
9.4/10
Amenities
8.6/10
Property conditions & facilities
8.6/10
Eco-friendliness
Reviews
10/10 Excellent
Paul
12 May 2019
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Very satisfied but one persistent issue
This is a fine resort hotel, however, I was troubled by the inoperative Air Conditioning which ultimately required that we move to a different room. It was on-and-off, and was ultimately resolved, but the problem was annoying and interruptive. Otherwise, a great stay! Great food, very nice staff.
marcarão no jantar incrível. Café da manhã incrível.
LEANDRO
Stayed 3 nights in Sep 2024
4/10 Poor
Jade
Travelled with family
5 Sept 2024
Disliked: Staff & service
Estadia razoável. Tivemos a opção de café da manhã e jantar, porém o jantar só dá pra comer o macarrão que fazem na hora, o restante era comida que restava do almoço e como eram três diárias tivemos que jantar fora um dia, ou passávamos três dias a macarrão. Em um dia a principal piscina estava vazia sem nenhum aviso do motivo. No domingo durante o dia não tinha funcionários no bar da piscina, para consumir alguma coisa precisávamos sair da piscina e ir ao bar do lado para fazer o pedido e que demorava bastante para ser servido, e o valor da diária foi o mesmo dos outros dias onde o bar da piscina estava funcionando. É como se nada dentro do hotel funcionasse no domingo, sendo assim o valor da diária teria que ser alterado.
Gostamos demais, café da manhã top, jantar muito bom, limpeza do quarto excelente. Foram 3 dias.
Carlos
Stayed 3 nights in Aug 2024
6/10 Okay
Verified traveller
30 July 2024
Disliked: Room comfort
Melhorias...
Fiquei hospedado 5 dias e pelo preço que paguei a comida ficou muito a desejar, sem variedade nenhuma, tanto café da manhã, quanto no jantar. Cama de casal terrivel, e limpeza poderia melhorar um poucos mais, principalmente nos banheiros (não somente nos quartos, mas nos banheiros externos do hotel). Funcionários do parque Kawana totalmente despreparados para lidar com o público (restaurante e sorveteria) sendo muitas vezes mal educados nos atendimentos. Pensaria duas vezes para retornar no Prive Thermas Oficial.
Verified traveller
Stayed 5 nights in Jul 2024
10/10 Excellent
Verified traveller
Travelled with family
29 July 2024
Liked: Cleanliness, staff & service, room comfort
Águas dos parques geladas
Esse é o melhor hotel para ficar em Caldas Novas, acesso a diversos parques com muitas coisa para crianca. Comida ótima ele atendimento muito bom. Única coisa q massa hospedagem me colocaram q me apto p d, sem box…banheiro molhava todo. Além disso, as águas dos parques geladas…péssimo para as crianças.
Local perfeito, funcionários muito educados e atenciosos, limpo, piscinas limpas e com temperaturas variadas, apenas a academia precisa de uma manutenção, os aparelhos estão quebrados e jogados, o resto, não tenho nada do que reclamar.
Cintia
Stayed 5 nights in Mar 2024
6/10 Okay
AFONSO JOSÉ D
12 Mar 2024
Liked: Staff & service, room comfort
Precisa melhorar em muitos pontos
Em relação a outros hotéis este deixou muito a desejar
- Chuveiro horrível
- Cofre sem pilhas e sem orientações como usar
- Comida média pra baixo
- Ar condicionado muito barulhento
- Serviço de TV horrível
Enfim não gostamos
Lugar ideal para família com crianças, possui ampla estrutura infantil, brinquedoteca, parque aquático e parque externo.
Funcionários atenciosos e recreadores muito simpáticos.
O hotel é muito confortável e bem localizado, inclusive é vizinho a um dos parques aquáticos! A alimentação é boa e as piscinas também são atrativas. Gostei bastante da estadia.
Os serviços em geral foi ótimo, mas poderia melhorar a experiência dos passeios aos parques. Os meios de transporte não estão em boa conservação, geralmente lotados e deixam a desejar no quesito de segurança, conforto.
Gostei muito do atendimento, porem nao gostei de algumas coisas agua das picinas do hotel muito quentes que nao era possivel entrar, reforma de uma das piscinas sem aviso durante a minha estadia e agua muito quente na piscina infantil inviabilizando a brincadeira das criancas em um dos dias de minha estadia.