Dreams Sands Cancun Resort & Spa - All Inclusive

4.0 star property

Photo gallery for Dreams Sands Cancun Resort & Spa - All Inclusive

Aerial view
Aerial view
Preferred Club Master Suite
Room, 1 King Bed, Ocean View (Preferred Club) | Beach
View from property

Reviews

8.2 out of 10
Very good

Popular amenities

  • Pet-friendly
  • Bar

Explore the area

Map
Cancun, QROO
  • Cancun Convention Center
    ‪9 min walk‬
  • Tortuga Beach
    ‪2 min drive‬
  • La Isla Shopping Mall
    ‪5 min drive‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪26 min drive‬

Room options

Partial Ocean View Double

  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

Deluxe Ocean Front Double

  • Ocean view
  • 33 sq m
  • Sleeps 4

Deluxe Ocean Front King

  • Ocean view
  • 33 sq m
  • Sleeps 3

Preferred Club Double Balcony Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Deluxe Partial Ocean View King with Balcony

  • Partial ocean view
  • 33 sq m
  • Sleeps 2

Partial Ocean View King

  • Partial ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Family Connecting Room

  • Partial ocean view
  • 65 sq m
  • Sleeps 6
  • 1 Double Bed

Premium Preferred Club King Balcony Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Preferred Club King Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4

Premium Preferred Club King Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View King

  • Partial ocean view
  • 33 sq m
  • Sleeps 3

Premium Preferred Club Double Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Preferred Club Double Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4

Presidential Suite (Presidential)

  • Ocean view
  • 132 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Partial Ocean View Double

  • Partial ocean view
  • 33 sq m
  • Sleeps 4

Preferred Club King Balcony Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Honeymoon Plunge Pool Suite

  • Ocean view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Corner Suite Ocean Front

  • Ocean view
  • 45 sq m
  • Sleeps 2
  • 1 King Bed

Preferred Club Master Suite

  • Ocean view
  • 96 sq m
  • Sleeps 4
  • 1 King Bed

Premium Double Partial Ocean View

  • Partial ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Family Suite

  • Partial ocean view
  • 65 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Premium King Balcony Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Deluxe Ocean Front King with Balcony

  • Ocean view
  • 33 sq m
  • Sleeps 2

Premium Double Ocean Front

  • Ocean view
  • 33 sq m
  • Sleeps 4
  • 1 Double Bed

Similar properties

About the area

Cancun

Located in Cancun (Zona Hotelera), Dreams Sands Cancun Resort & Spa - All Inclusive is within a 15-minute walk of Cancun Convention Center and Forum By The Sea Mall. .This all-inclusive property is 1.3 mi (2.1 km) from Tortuga Beach and 2 mi (3.3 km) from Langosta Beach.

What's nearby

  • Cancun Convention Center - 9 min walk - 0.8 km
  • Gaviota Azul Beach - 13 min walk - 1.2 km
  • Tortuga Beach - 2 min drive - 2.2 km
  • Langosta Beach - 3 min drive - 3.3 km
  • La Isla Shopping Mall - 5 min drive - 4.3 km

Getting around

  • Cancun Intl. Airport (CUN) - 26 min drive

Restaurants

  • ‪Club InterContinental - ‬5 min walk
  • ‪Turquesa Restaurant - ‬5 min walk
  • ‪Kawachi Specialty Restaurant - ‬5 min walk
  • ‪Hotel Miramar - ‬5 min walk
  • ‪Starbucks - ‬5 min walk

About this property

Dreams Sands Cancun Resort & Spa - All Inclusive

On private beach with 4 outdoor pools, near Forum By The Sea Mall
Dreams Sands Cancun Resort & Spa - All Inclusive offers 414 air-conditioned accommodations with free minibar items and safes. 42-inch LED televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a private beach, a hot tub, a sauna, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Pevonia has 6 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and sports massages. The spa is equipped with a sauna and a steam room. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 414 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Private bathrooms with bathtubs or showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. After dipping into one of the 4 outdoor swimming pools, you can spend some time at the private beach. Additional amenities at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the area shuttle (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at World Cafe, one of the property's 6 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 5 bars/lounges.

Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
World Cafe - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Portofino - Overlooking the ocean, this fine-dining restaurant specializes in Italian cuisine and serves dinner only. Open daily.
Himitsu - This fine-dining restaurant specializes in Asian cuisine and serves dinner only. Open daily.
Gaucho - This fine-dining restaurant specializes in international cuisine and serves dinner only. Open daily.
El Patio - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

Buffet and à la carte meals, snacks, and beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All non-motorized water sports, land activities, and use of recreational facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities
Volleyball

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Area shuttle (surcharge)
  • Free self parking on site
  • Free valet parking on site
  • Limited on-site parking

Food and drink

  • 5 bars/lounges
  • 6 restaurants
  • A beach bar
  • A coffee shop/cafe
  • A poolside bar
  • A swim-up bar
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • El Patio
  • Gaucho
  • Himitsu
  • Portofino
  • World Cafe

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness classes
  • Free children's club
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Sailing
  • Sauna
  • Shopping
  • Steam room
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Free children's club
  • Free supervised activities for children
  • Grocery/convenience store
  • Snack bar/deli
  • Trampoline

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach towels
  • Beach umbrellas
  • On a private beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible registration desk

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Free stocked minibar

More

  • Air conditioning
  • Desk
  • Desk chair
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 65 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total (up to 22 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Pet fee: USD 65 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed

We should mention

A fee for a mandatory New Year's Day gala dinner is included in the total price displayed for stays on January 1
Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cancun Dreams Sands
Cancun Sands Resort
Dreams Cancun Sands
Dreams Resort Cancun
Dreams Sands
Dreams Sands Cancun
Dreams Sands Cancun Resort
Dreams Sands Resort
Dreams Sands Resort Cancun
Sands Cancun
Dreams Sands Cancun Resort Spa All Inclusive
Dreams Sands Cancun Resort Spa
Dreams Sands Cancun Resort All Inclusive
Dreams Sands Resort All Inclusive
Dreams Sands Cancun All Inclusive
Dreams Sands All Inclusive

Dreams Sands Cancun Resort & Spa - All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 500 out of 1054 reviews
Rating 8 - Good. 264 out of 1054 reviews
Rating 6 - Okay. 167 out of 1054 reviews
Rating 4 - Poor. 54 out of 1054 reviews
Rating 2 - Terrible. 69 out of 1054 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Stephanie Erica, West Kelowna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location close to downtown nightclubs and shops. Staff were amazing and polite. Enjoyed every moment of our stay. Will be back.
Stayed 7 nights in Jan 2025

10/10 Excellent

Jasenka

Stayed 3 nights in Jan 2025

8/10 Good

Peggy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

2/10 Terrible

Katya

Liked: Cleanliness
Disliked: Staff & service
Stayed 4 nights in Jan 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

10/10 Excellent

Heidi

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach is beautiful, calm and safe to swim in. The staff are extremely friendly and helpful. The food was excellent with a great variety of choices.
Stayed 7 nights in Jan 2025

10/10 Excellent

Adriana

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property, great beach! Nearby stores. Food and drinks were pretty good!
Stayed 3 nights in Sep 2024

10/10 Excellent

Denise, PENTICTON

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Dec 2024

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was nice
Stayed 10 nights in Dec 2024

8/10 Good

Tania

Stayed 5 nights in Jan 2025

4/10 Poor

Thomas

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Beautiful beach and great service . Terrible condition of the pool , my kids got their toes cut several times because the pool needs to replace their tiles since they are all broken ! The Buffett ceiling is leaking on you , on the food , everywhere and has mold !
Stayed 7 nights in Dec 2024

10/10 Excellent

Bruce dean

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a a very relaxing and enjoyable stay. The staff was excellent and so was the property
Stayed 4 nights in Dec 2024

8/10 Good

Terusha

Travelled with family and small children, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful. Good food. Great for families. Men on the beach will only serve younger and bigger tippers. The ladies working on the beach were great.
Stayed 4 nights in Jan 2025

4/10 Poor

April

Stayed 3 nights in Dec 2024

2/10 Terrible

Melissa

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
We booked this resort to have our daughters experience the grandeur after we had a beautiful experience at the related Secrets (adults only) resort nearby. This did not live up to the expectations. So we selected the higher level preferred club for the upgraded experience. The rooms (we had two rooms) were lacking maintenance with rusty fixtures, stained bed frames and walls, and non- flushing toilets. We used our ice buckets to fill the tanks so we could flush even after they “fixed” both. The promised daily cleaning did not occur until we requested it and asked for towels. They were left in the room on a chair with the beds unmade, no towels removed and the minibar left without being replenished. All that we had expected from our previous experience was definitely lacking. The service was extremely slow and lacking simple things such as a request for ketchup or salt taking 20 minutes after receiving your food. To make matters worse two in our party ended up with food poisoning. One from dinner the first night, basically washing out the rest of the trip. The second on the final night, making the last day and travel home incredibly unpleasant. I can say that they definitely work to have several activities and some of the staff are very helpful and sweet. The beach was beautiful and the water refreshing. The pools were chilly but I imagine refreshing in Aug. I hope that they can provide better experiences for others unfortunately we will not be returning.
Stayed 3 nights in Jan 2025

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

8/10 Good

Ismael

Travelled with partner
The best beach!!!
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauren, Olympia

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The beach was beautiful. All of the staff were amazing. All around a wonderful trip.
Stayed 5 nights in Dec 2024

6/10 Okay

Alonso

Travelled with family
Liked: Staff & service, amenities
Staff is great, grounds are great, room was disappointing bed is stiff pillows are hard and to thick, toilet wouldn’t flush, shower tub clog, it rained one of the nights and water was dripping from the ceiling in the buffet area.
Stayed 6 nights in Dec 2024

6/10 Okay

Isabel

Travelled with family
Liked: Staff & service
Not what I expected. Very small hotel, limited availability for the dinners. The organization of the dinners were not the best. The staff were very nice though. The area of it was convenient, it was around everything but I probably won’t stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Quinn

Travelled with family and small children
This was the second year I a row we went to this resort for Christmas. I would do it again and again and again! Amazing staff, property was clean, very convenient. I have zero negative comments for this absolutely amazing resort!!!!
Stayed 4 nights in Dec 2024

10/10 Excellent

Bing

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property, nice pools and good restaurants. Restaurants are open almost all day long, and the food was delicious. Staff were very friendly and helpful. A lot of activities, so we were never bored. No hidden fees, it’s really all inclusive, water, drink, snacks… the most beautiful thing about this place is the beach. It’s very clean white sand beach and the ocean is calm. This was my fourth vacation in Cancun, and it is the best experience.
Stayed 4 nights in Dec 2024

10/10 Excellent

Ben

Stayed 2 nights in Nov 2024

10/10 Excellent

Weili

Travelled with partner
Liked: Cleanliness, staff & service
Food wasn’t bad. Rooms had a bit of wear and tear. Beautiful and swimmable beach.
Stayed 5 nights in Dec 2024

10/10 Excellent

Chenet

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The food
Stayed 4 nights in Dec 2024