- Gratuities included
- All food and beverages included
- 24-hour room service
- On-site live performances included
- All meals served buffet style
- Buffet and à la carte dining
- All available beverages included
- On-site entertainment and activities included
Hyatt Ziva Cancun All Inclusive features a full-service spa, 3 outdoor swimming pools, an outdoor tennis court, and a steam room. Dining is available at one of the property's 8 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 8 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4.5-star property consist of a business center and a meeting room. This all-inclusive property also offers a children's pool, a 24-hour fitness center, and a rooftop terrace. Onsite self parking and valet parking are complimentary.
Hyatt Ziva Cancun All Inclusive has designated areas for smoking.
Make yourself at home in one of the 547 guestrooms featuring free minibar items and espresso makers. Rooms have private balconies. LED televisions are provided for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Enjoy Asian cuisine at Moongate, one of the property's 8 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 8 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free valet parking is available onsite.
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Hyatt Ziva Cancun All Inclusive offers 547 accommodations with free minibar items and espresso makers. Rooms open to balconies. Beds feature premium bedding. LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Change of towels and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.
Moongate - This restaurant specializes in Asian cuisine and serves dinner only.
La Bastille - This restaurant specializes in French cuisine and serves dinner only. Open daily.
El Mercado - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Tradewinds - This steakhouse serves breakfast, lunch, and dinner. Open daily.
Lorenzo's - This restaurant specializes in Italian cuisine and serves lunch and dinner. Open daily.
Late night fare is available from 24-hour room service.
Check-in time starts at 3 PM
Minimum check-in age is: 18
Check-in time ends at anytime
Check-out time is noon
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
Charges for extra guests may apply and vary according to property policy.
A credit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation. This property accepts Visa, Mastercard, and American Express. Cash is not accepted.
For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation.
Service animals are allowed
Service animals are exempt from fees/restrictions
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is available for guests
Masks are available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are available
Individually wrapped food options are available for dinner
Individually wrapped food options are available through room service
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Sustainability/community reinvestment (10% revenue or more)
Comprehensive food waste policy
Comprehensive recycling policy
Water dispenser use by guests actively encouraged
Contactless check-out is available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).