This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Now Emerald Cancun - All Inclusive features a full-service spa, 3 outdoor swimming pools, a sauna, and a fitness center. Dining is available at one of the property's 7 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the property's bars, which include 7 bars/lounges and a poolside bar. Public areas are equipped with complimentary wireless Internet access.
Business-related amenities at this 4-star property consist of a business center and 2 meeting rooms. This all-inclusive property also offers a children's pool, spa services, and a terrace. Complimentary self parking and uncovered valet parking are available on site.
Now Emerald Cancun - All Inclusive is a smoke-free property.
Located in Cancun (Zona Hotelera), Now Emerald Cancun - All Inclusive is within a 10-minute walk of El Rey Ruins and Iberostar Cancun Golf Course. This all-inclusive property is 0.5 mi (0.9 km) from Delfines Beach and 4.2 mi (6.7 km) from La Isla Shopping Mall.
Make yourself at home in one of the 427 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with bathtubs feature complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and coffee/tea makers.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Grab a bite to eat at one of the property's 7 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 7 bars/lounges.
Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this property consist of a conference center and 2 meeting rooms. Free valet parking is available onsite.
This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Free self parking , Free valet parking
Now Emerald Cancun - All Inclusive offers 427 air-conditioned accommodations with laptop-compatible safes and coffee/tea makers. LED televisions are featured in guestrooms. Bathrooms include bathtubs, complimentary toiletries, and hair dryers. This Cancun property provides complimentary wireless Internet access. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.
Now Emerald Cancun - All Inclusive has 7 restaurants on site.
Late night fare is available from room service (during limited hours).
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-in time ends at midnight
Check-out time is noon
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property is managed by a professional host. The provision of housing is linked to their trade, business, or profession. This property accepts Visa, Mastercard, American Express, debit cards, and cash. Noise-free guestrooms cannot be guaranteed. For guests' safety, the property includes a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
No rollaway/extra beds available
No cots (infant beds) available
No lifts
Noise-free rooms not guaranteed
Debit cards
Staffed front desk
Smoke detector
Security system
LGBTQIA friendly
Property is cleaned with disinfectant
Staff wear personal protective equipment
Protective clothing is not available for guests
Shield between guests and staff in main contact areas
Guests are provided with free hand sanitiser
Social distancing measures are in place
Contactless check-in is available
Property follows regional sanitisation guidelines National Guidelines for reopening Tourism (Mexico)
Property does not follow a brand or regulatory agency's sanitisation guidelines
Property confirms they are implementing enhanced cleaning measures
Individually wrapped food options are not available
gap period enforced between guest stays 24 hours
Staff temperature checks are conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Commonly touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is available
Property follows sanitisation practices of Intertek Cristal (3rd party expert - Global)
Property follows sanitisation practices of Safe Travels (WTTC - Global)
Guest accommodation is sealed after cleaning
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is not available
Reservation might be required for some facilities on site
Mobile key entry is not available
Food service has been amended for enhanced safety
Onsite COVID-19 testing (Antigen) is available
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Pool access available from 8:00 AM to 8:00 PM.
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation.
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on December 31.
Only registered guests are allowed in the guestrooms.
Cashless payment methods are available for all transactions.
Contactless check-in and contactless check-out are available.
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).