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Occidental Tucancún All Inclusive

3.5 star property

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
Lobby
Indoor wedding

Reviews

7.6 out of 10
Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Pool
  • Breakfast included
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    ‪1 min walk‬
  • Luxury Avenue Shopping Mall
    ‪3 min walk‬
  • Marlin Beach
    ‪5 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪20 min drive‬

Room options

View all photos for Double Room

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Double Room, Sea View

Double Room, Sea View

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

View all photos for Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

View all photos for Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Premium Room, Sea View (Level)

Free minibar, in-room safe, iron/ironing board, free cots/infant beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

  • Pool
  • Breakfast included
  • All-inclusive
  • Spa
3.9 out of 5, Good, (2367)
The price is AU$894
for 1 room
includes taxes & fees
5 Mar - 6 Mar
Occidental Costa Cancún All Inclusive

About the area

Cancun

With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. .This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk
  • Marlin Beach - 5 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 339 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • México Lindo
  • El Mirador
  • La Claraboya
  • La Trattoria

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 499 out of 1353 reviews
Rating 8 - Good. 356 out of 1353 reviews
Rating 6 - Okay. 258 out of 1353 reviews
Rating 4 - Poor. 111 out of 1353 reviews
Rating 2 - Terrible. 129 out of 1353 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

4/10 Poor

Cody

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Nov 2024

8/10 Good

Courtnay

Travelled with partner
Liked: Cleanliness, staff & service
Beautiful beach!! Stayed in one of the villa rooms which had the most amazing views. Staff were great especially the bar tenders. Alcohol only served from 11am-11pm which was a little disappointing. Sales pitches were annoying, don't get caught.
Stayed 4 nights in Nov 2024

2/10 Terrible

Nichelle

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Bathroom so small and rust on shower and toilet seats doors
Stayed 3 nights in Nov 2024

8/10 Good

SHELDON SAMUEL

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Nov 2024

8/10 Good

Tatyana

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 10 nights in Nov 2024

10/10 Excellent

Servando

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was clean, family oriented and the hospitality was amazing 👏 all the staff was great but especially the bartender Evely perez who was a kind hearted person my mother really liked her 🫶👌. The people from cancun are really great and i thank you for letting me spend the greatest time with my mother here, you guys are amazing ❤️ Viva la mexico 🇲🇽 😂
Stayed 4 nights in Nov 2024

6/10 Okay

DANIEL

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
We booked this hotel because of the location and the beach. Location is steller and is minutes from everything Cancun has to offer. The beach and ocean access are great. We spent hours swimming and boogie boarding in the ocean and pools. Another great thing about this hotel was the staff. Friendly, helpful and amazing people. Thats the good....now the bad. If you like good food and nice hotel rooms, find another hotel. The food was terrible and the rooms were dated and falling apart. Sporatic AC, leaking plumbing, cold food, bland food, lack of food variety....we went out to eat 5 nights out of 7 nights.
Stayed 8 nights in Nov 2024

6/10 Okay

Eliseo

Stayed 6 nights in Oct 2024

8/10 Good

LESLIE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our group received excellent food service by Carmen. She was friendly and attended our needs. Thank you Carmen !
Stayed 3 nights in Nov 2024

4/10 Poor

Irene

Travelled with partner
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
I disliked the amenities , The bartender at the pool would disappear for a long time. The food inside the hotel was not very good . The only one I liked was the seafood restaurant that I had to make a reservation for . They kept insisting every day after I declined over and over that I join them for a presentation . This was the worst vacation I have ever taken . I would not be booking here again.
Stayed 3 nights in Nov 2024

8/10 Good

Abram

Stayed 4 nights in Nov 2024

6/10 Okay

ELIZABETH, Houston

Disliked: Property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Vanessa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For what we paid it was amazing and amazing view needed maybe better food quality but other than that very friendly as well
Stayed 3 nights in Oct 2024

10/10 Excellent

Pavel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

10/10 Excellent

Brandon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great All-Inclusive Cancun Resort despite being mid Hurricane season it was amazing all around!
Stayed 3 nights in Sep 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 4 nights in Oct 2024

8/10 Good

Lourdes, aurora

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo esta muy bien en el hotel especialmente los empleados
Stayed 4 nights in Oct 2024

8/10 Good

Angie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Buffet food was absolutely terrible do not eat at mirage buffet very bad . Everything else was great
Stayed 1 night in Oct 2024

10/10 Excellent

Kaira

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and safe
Stayed 3 nights in Oct 2024

8/10 Good

Gary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good quality hotel in a great location
Wonderful friendly and helpful staff. My room was comfortable, clean with a lovely view overlooking the Caribbean sea. Entertainment diringvthe day and the evening was professional and fun. The only area i did feel good improve was the range of fodds at the buffet restaurant.
Stayed 4 nights in Oct 2024

8/10 Good

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Jeoung Hye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality was amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! And youd love it too.
Stayed 5 nights in Sep 2024