Occidental Tucancún All Inclusive

3.5 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Occidental Tucancún All Inclusive

3 outdoor pools, pool umbrellas, pool loungers
Indoor wedding
On the beach, white sand, sun-loungers, beach umbrellas
3 outdoor pools, pool umbrellas, pool loungers
Lobby

Reviews

7.6 out of 10

Good

Popular amenities

  • All-inclusive
  • Bar
  • Room service
  • Breakfast included
  • Pool
  • Housekeeping

Explore the area

Map
Avda. Kukulcan, km. 13,5. Lote 24, Cancun, QROO, 77500
  • Kukulcan Plaza Shopping Mall
    1 min walk
  • Luxury Avenue Shopping Mall
    3 min walk
  • Marlin Beach
    5 min walk
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    20 min drive

Room options

Double Room

  • 35 sq m
  • Resort view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Double Room, Sea View

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Premium Suite, Oceanfront (Level)

  • 80.3 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed

Family Room, Oceanfront (Premium Level)

  • 128.8 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Premium Room, Sea View (Level)

  • 35 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Twin Beds

Similar properties

About the area

Cancun

With a stay at Occidental Tucancún All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute walk of Luxury Avenue Shopping Mall and Marlin Beach. .This all-inclusive property is 0.7 mi (1.1 km) from La Isla Shopping Mall and 1.8 mi (2.8 km) from Aquaworld.

What's nearby

  • Luxury Avenue Shopping Mall - 3 min walk
  • Marlin Beach - 5 min walk
  • La Isla Shopping Mall - 14 min walk
  • Aquaworld - 3 min drive
  • Delfines Beach - 7 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 20 min drive

Restaurants

  • ‪La Veranda - ‬7 min walk
  • ‪El Fish Fritanga - ‬8 min walk
  • ‪Ilios Restaurant - ‬9 min walk
  • ‪mb Restaurant - ‬10 min walk
  • ‪Taboo Cancun - ‬2 min drive

About this property

Occidental Tucancún All Inclusive

On beach with 3 outdoor pools for sandy fun near Luxury Avenue Shopping Mall
Occidental Tucancún All Inclusive offers 339 air-conditioned accommodations with free minibar items and safes. LCD televisions come with cable channels.

Bathrooms include showers, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily.

An outdoor tennis court and a health club are featured at the property. 3 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa, zenserenz. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is open daily.
Make yourself at home in one of the 339 air-conditioned rooms featuring free minibar items and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 3 outdoor swimming pools, a health club, and an outdoor tennis court. This property also features complimentary wireless internet access, concierge services, and an arcade/game room.
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at México Lindo, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. When you are in need of a refreshing drink, visit the swim-up bar or one of 2 bars/lounges, or 3 poolside bars. A complimentary buffet breakfast is served daily from 7:00 AM to noon.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
A complimentary buffet breakfast is served each morning between 7:00 AM and noon.
México Lindo - This restaurant specializes in Mexican cuisine. Reservations are required.
El Mirador - Onsite buffet restaurant. Open daily.
La Claraboya - This restaurant specializes in seafood. Reservations are required. Open daily.
La Trattoria - This restaurant specializes in Italian cuisine. Reservations are required. Open daily.
24-hour room service is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Entertainment

Onsite entertainment and activities
Onsite live performances
Theme parties

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free uncovered self-parking on site

Food and drink

  • Free buffet breakfast available daily 7:00 AM–noon
  • 4 restaurants
  • 3 poolside bars, 2 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • México Lindo
  • El Mirador
  • La Claraboya
  • La Trattoria

Things to do

  • 3 outdoor pools
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Full-service spa
  • Outdoor tennis court
  • Playground
  • Shopping
  • Tennis
  • Volleyball

Family friendly

  • 3 outdoor pools
  • Arcade/games room
  • Children's games
  • Children's pool
  • Free children's club
  • Free cots/infant beds
  • Free rollaway/extra beds
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Playground
  • Pool gate
  • Snack bar/deli
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Library

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Reflexology
  • Spa open daily
  • Thalassotherapy

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Couples dining
  • Romance packages available
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Free cots/infant beds
  • Free rollaway beds

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • TV channels
  • LCD TV

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board
  • Mobile key entry
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: MXN 76.00 per accommodation, per night

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Barcelo Tucancun Beach
Occidental Tucancún All Inclusive Cancun
Tucancun Beach All Inclusive
Tucancun Beach Barcelo
Barcelo Hotel Tucancun Beach
Barcelo Tucancun Beach Hotel
Barcelo Tucancun Beach Resort
Cancun Barcelo
Tucancun Hotel
Occidental Tucancún Cancun
Occidental Tucancún
Occidental Tucancún All Inclusive All-inclusive property Cancun
Occidental Tucancún All Inclusive All-inclusive property
Barcelo Tucancun Beach All Inclusive
Occintal Tucancún Inclusive i
Occidental Tucancún All Inclusive Cancun
Occidental Tucancún All Inclusive All-inclusive property
Occidental Tucancún All Inclusive All-inclusive property Cancun

Occidental Tucancún All Inclusive Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 512 out of 1381 reviews" "
Rating 8 - Good. 352 out of 1381 reviews" "
Rating 6 - Okay. 264 out of 1381 reviews" "
Rating 4 - Poor. 115 out of 1381 reviews" "
Rating 2 - Terrible. 138 out of 1381 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Thomas

Stayed 2 nights in Sep 2024

8/10 Good

Jeoung Hye

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Hospitality was amazing
Stayed 4 nights in Sep 2024

10/10 Excellent

Johanna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Sep 2024

10/10 Excellent

Misty

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love this place! And youd love it too.
Stayed 5 nights in Sep 2024

6/10 Okay

Domenico

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Jose Angel

Liked: Cleanliness, staff & service, property conditions & facilities
First time going to Cancun and this hotel really made me feel like a millionaire. People are so well caring and respectful. Can’t realists nothing bad about this place. Everyone made my time here great
Stayed 4 nights in Sep 2024

10/10 Excellent

Kris

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Esteban

Stayed 5 nights in Sep 2024

10/10 Excellent

Ricardo, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Ricardo

Liked: Cleanliness, staff & service
Stayed 3 nights in Sep 2024

8/10 Good

Seon-ok

Overall, I was happy staying at Occidental Tucancún. The staff are great. The food was eatable but nothing special. It could be better.
Stayed 11 nights in Aug 2024

6/10 Okay

Jeffery

Travelled with group
Liked: Cleanliness
The pools great the food was cold took 4calls to get washcloths the Michal Jackson show was great the staff was very nice. I have never stayed at a resort that did not leave washcloths in the rooms. The couple that I traveled with had the same problem in there room.
Stayed 7 nights in Sep 2024

8/10 Good

Marbella Cruz

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities
The resort was beautiful. I do feel like there were a lot of locals and the drinks were good not great. I loved the sea view and the room came with some damages, but the cleaning service did an amazing job.
Stayed 5 nights in Aug 2024

6/10 Okay

Maria

Average
Stayed 4 nights in Sep 2024

10/10 Excellent

Adelfo

Stayed 5 nights in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
The night entertainment was good but only for an hour. It could've been a little bit longer.
Stayed 7 nights in Aug 2024

6/10 Okay

Alina

Travelled with group
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property rooms need some serious update. We stayed in 5038, the mattress and blanket smelled like urine (not the sheets they were changed every day with EXCELLENT cleaning personnel). The patio door was very difficult to open, the balcony curtain lining was covered in black mold, walls have mold too and needed to be repainted a long time ago. The sink outside bathroom was clogged and the faucet was lose. The bathroom was moldy too with black spots all over walls and ceiling. Safe worked great. Air conditioning was working great. Fridge was always restocked, but for some reason on second day stopped cooling. The lobby was ok, bars were great very attentive bar tenders, food tasted good, but not a big variety but tasted good and no one got sick.
Stayed 3 nights in Aug 2024

10/10 Excellent

magali

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Van

Liked: Staff & service
For the price, it is an okay place. I would probably not Go back to it. Overall, the staff are friendly and welcoming.
Stayed 4 nights in Aug 2024

10/10 Excellent

Allan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great time staying here. The Staff was great. The hotel rooms are not the newest but we didn't hangout in the room much. The food is average but there are places to eat in walking distance. The view from the hotel to the beach is amazing.
Stayed 5 nights in Aug 2024

6/10 Okay

Jose

Travelled with family and small children
Liked: Cleanliness, staff & service
Rooms need to be remodeled and food quality needs improvements.
Stayed 2 nights in Aug 2024

6/10 Okay

Vanessa

Liked: Cleanliness
Stayed 5 nights in Aug 2024

10/10 Excellent

Emmanuel, scarborough

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All of the staff were amazing! They made our stay memorable! Thank you so much for being the greatest host and our family had the loveliest time!
Stayed 6 nights in Aug 2024

8/10 Good

Agata Anna

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 7 nights in Jun 2024