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Paradisus Cancún – All Inclusive

4.5 star property

Photo gallery for Paradisus Cancún – All Inclusive

Exterior
4 outdoor pools, pool cabanas (surcharge), pool umbrellas
Front of property
Premium bedding, free minibar, in-room safe, desk
9 restaurants, breakfast, lunch, dinner served; international cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • All-inclusive
  • Spa
  • Room service
  • Laundry

Explore the area

Map
Boulevard Kukulkan Km 16.5, Cancun, QROO, 77500
  • Aquaworld
    ‪5 min walk‬
  • Oasis Arena
    ‪14 min walk‬
  • Ballenas Beach
    ‪15 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

The Reserve Junior Suite Sunset View Adults Only

  • 44 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Sunset View

Junior Suite Sunset View

Junior Suite Sunset View

  • 44 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Junior Suite Ocean View

Junior Suite Ocean View

Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

Premium Junior Suite Sunset View

  • 34 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Two Bedrooms Master Suite

50-inch LED TV with cable channels, books

Premium Two Bedrooms Master Suite

  • 102 sq m
  • Lagoon view
  • Sleeps 4
  • 2 Double Beds and 1 King Bed

View all photos for Premium Master Suite Sunset View

Premium bedding, free minibar, in-room safe, desk

Premium Master Suite Sunset View

  • 61 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Premium Suite Sunset View

Premium Suite Sunset View

Premium Suite Sunset View

  • 52 sq m
  • Lagoon view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Grand Junior Suite Ocean View

Grand Junior Suite Ocean View

Grand Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Junior Suite Ocean View

Premium bedding, free minibar, in-room safe, desk

Family Concierge Junior Suite Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Master Suite – Ocean View

The Reserve Adults Only Master Suite – Ocean View | Beach/ocean view

The Reserve Adults Only Master Suite – Ocean View

  • 60 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

Family Concierge Master Suite Ocean View

  • 55 sq m
  • Sea view
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Junior Suite – Ocean View

Premium bedding, free minibar, in-room safe, desk

The Reserve Adults Only Junior Suite – Ocean View

  • 44 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only

The Reserve Master Suite Sunset View Adults Only

  • 60 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed OR 2 Double Beds

View all photos for The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

The Reserve Adults Only Suite – Ocean View

  • 55 sq m
  • Ocean view
  • Sleeps 3
  • 1 King Bed

View all photos for The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

The Reserve Suite Sunset View Adults Only

  • 55 sq m
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

Similar properties

2 outdoor pools, pool umbrellas, pool loungers

Fiesta Americana Condesa Cancun All Inclusive

  • Pool
  • All-inclusive
  • Spa
  • Pet-friendly
4.4 out of 5, Excellent, (3641)
The price is AU$1,142
for 1 room
includes taxes & fees
18 Mar - 19 Mar
Fiesta Americana Condesa Cancun All Inclusive

About the area

Cancun

Located in Cancun (Zona Hotelera), Paradisus Cancún – All Inclusive is within a 5-minute drive of Luxury Avenue Shopping Mall and Museo Maya Trailhead. .This all-inclusive property is 2.1 mi (3.4 km) from La Isla Shopping Mall and 2.6 mi (4.2 km) from El Rey Ruins.

What's nearby

  • Aquaworld - 5 min walk - 0.4 km
  • Iberostar Cancun Golf Course - 3 min drive - 2.6 km
  • La Isla Shopping Mall - 4 min drive - 3.4 km
  • Cancun Interactive Aquarium - 4 min drive - 3.4 km
  • El Rey Ruins - 5 min drive - 4.2 km

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪Coyote Loco - ‬11 min walk
  • ‪Fred's House - ‬9 min walk
  • ‪McDonald's - ‬6 min walk
  • ‪BlueAgave - ‬1 min walk
  • ‪Chambao - ‬8 min walk

About this property

Paradisus Cancún – All Inclusive

Luxury property on the beach, with 4 outdoor pools
Paradisus Cancún – All Inclusive offers 656 air-conditioned accommodations with free minibar items and safes. Beds feature premium bedding. 50-inch LED televisions come with cable channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is provided daily.

Guests can play rounds at the 9-hole golf course and enjoy other recreation facilities including a health club. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

YHI Spa has 11 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, Swedish massages, and Thai massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a hot tub, and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 656 air-conditioned rooms featuring free minibar items and LED televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. After practicing your swing on the golf course, you can dip into one of the 4 outdoor swimming pools. This property also features complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at Malva Food Bazar, one of the property's 9 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.

Featured amenities include a business center, express check-out, and dry cleaning/laundry services. Event facilities at this property consist of a conference center and meeting rooms. Free self parking is available onsite.
Malva Food Bazar - Overlooking the pool and garden, this buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. A children's menu is available.
Sal Steak Cave - This fine-dining restaurant specializes in Fusion cuisine. Guests can enjoy drinks at the bar. Reservations are required. Open select days.
Cielo - Overlooking the ocean and pool, this restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Sante - This restaurant specializes in Mediterranean cuisine. Open daily.
Lemon Fish - Overlooking the garden, this restaurant specializes in Japanese cuisine and serves dinner only. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Reservations are required. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)
In-room minibar (all beverages included)

Land activities

Fitness facilities
Tennis
Kids club

Lessons/classes/games

Aerobics
Cooking
Dancing
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Onsite live performances

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Local area shuttle

Food and drink

  • 9 restaurants and 1 coffee shop/cafe
  • 7 bars/lounges, 1 beach bar, 1 swim-up bar and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Malva Food Bazar
  • Sal Steak Cave
  • Cielo
  • Sante
  • Lemon Fish

Things to do

  • 4 outdoor pools
  • Arcade/games room
  • Children's pool
  • Evening entertainment
  • Fitness centre
  • Full-service spa
  • Golf course
  • Sauna
  • Shopping
  • Tennis
  • Yoga classes

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free supervised childcare
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Gift shop/newsstand
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach umbrellas
  • Beachfront location
  • Garden
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • 11 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - Swedish
  • Massage - Thai
  • Massage/treatment rooms
  • Outdoor treatment areas
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Beach towels
  • Books
  • Games
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch LED TV
  • TV channels

Food and drink

  • Free bottled water
  • Free minibar

More

  • Desk
  • Eco-friendly cleaning products used
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: MXN 79.20 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system and eco-friendly cleaning products
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

All Inclusive Paradisus
All Inclusive Paradisus Cancun
Cancun All Inclusive Paradisus
Cancun Paradisus Resort
Paradisus All Inclusive Resort
Paradisus Cancun
Paradisus Meliá Cancun All Inclusive Resort
Paradisus Cancun Resort
Paradisus Cancun Resort All Inclusive
Paradisus Resort Cancun
Cancun Gran Melia
Gran Melia Cancun Hotel Cancun
Grand Melia Cancun
Melia Cancun
Paradisus
Paradisus Meliá All Inclusive Resort
Paradisus Meliá Cancun All Inclusive
Paradisus Meliá All Inclusive
Paradisus Meliá Cancun All Inclusive All-inclusive property
Paradisus Meliá All Inclusive All-inclusive property
Paradisus Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive Resort
Paradisus by Meliá Cancun All Inclusive
Parasus Meliá Cancun Inclusiv

Paradisus Cancún – All Inclusive Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 1305 out of 2526 reviews
Rating 8 - Good. 510 out of 2526 reviews
Rating 6 - Okay. 328 out of 2526 reviews
Rating 4 - Poor. 180 out of 2526 reviews
Rating 2 - Terrible. 203 out of 2526 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Silvia

Liked: Cleanliness, property conditions & facilities, room comfort
Servicio normal
- Ibamos por celebrar aniversario y fue un dato que nos pidieron antes de llegada, no tuvieron ningun detalle sobre ello. - Todo lo quieren cobrar extra - La comida dejaba que desear, algunas cosas recalentadas, he estado en otros resorts con mucha mejor calidad - Algunas personas fueron muy amables pero otras no, incluso no saludaban y andaban como molestos, no daban guia, nada excepcional. - Personal mal capacitado, al consultar cosas sencillas unos decian una cosa, otros otra
Stayed 3 nights in Nov 2024

4/10 Poor

Shaun

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Nov 2024

10/10 Excellent

Adenike Oluwabunmi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great place. I will be visiting again soon.
Stayed 4 nights in Nov 2024

10/10 Excellent

victoria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Nov 2024

4/10 Poor

Andrew Michael, Scarborough

Disliked: Staff & service, amenities, property conditions & facilities
Stayed 7 nights in Nov 2024

2/10 Terrible

Martin

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
The concierge only contacted me the next day of my arrival. The restaurants were very difficult to book ( concierge will initially tell you that is all booked until you insist and complain when suddenly finds space), Malva food is very low quality with long lines for the reasonable dishes, and very limited protein, the included excursion did not have space ( found space only after complain), the service at the beach is very slow ( 2 drinks in 5 hours), no refill in minibar if you don’t call. Very low level service for a beautiful hotel.
Stayed 3 nights in Nov 2024

10/10 Excellent

Mairelis

Liked: Cleanliness, staff & service, property conditions & facilities
Good

2/10 Terrible

Vladimir

Travelled with family
Disliked: Staff & service
They wouldn’t stop bothering me to sell me a membership,fail to aid Us on getting MTS to pick us on time,we had to call a taxi so we wouldn’t miss our plane,bad experience
Stayed 6 nights in Nov 2024

10/10 Excellent

Victoria

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that works here goes above and beyond to make sure that you were having a wonderful time. The property is amazing. The restaurant are divine.
Stayed 4 nights in Nov 2024

10/10 Excellent

Ravi Shankar

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the ambiance and the entire experience overall.
Stayed 5 nights in Nov 2024

10/10 Excellent

Mairelis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 3 nights in Nov 2024

2/10 Terrible

Hugo Adrian Navia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
when i arrived they give me 1st floor bay side view not ocean view even though i show them i paid ocean view , they told me i had to pay extra for a upgrade , i did pay 75 extra per day then i found out hotel was empty not many people stay and a guest came to me ands ask me if i had to upgrade for oceanview he was mad. then we decided to ask other guest and then too had to pay extra for ocean view don't recommend this resort being to 4 resorts in cancun and this one is the worst
Stayed 2 nights in Nov 2024

4/10 Poor

Roberto

Travelled with family
Disliked: Amenities
The rooms were outdated and need some upgrades for the price that I paid for them , the buffett was to small and the food choices were very limited , I had to wait about 45 mins for my omeltte to be done, the servers at the beach and and the restaurant could do a better job, only the cielo was amazing, I really don’t recommend this hotel for the price that they offer better go to Hyatt or Riu Palace ,
Stayed 4 nights in Nov 2024

10/10 Excellent

Jason B

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ll come again
Stayed 3 nights in Nov 2024

4/10 Poor

Arnab

Liked: Staff & service
Our room was pathetic. Everywhere we had to stand in a long line.
Stayed 3 nights in Nov 2024

8/10 Good

DARYL

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very luxurious and accommodating definitely enjoyed the all inclusive part
Stayed 5 nights in Nov 2024

6/10 Okay

Fenny P

Disliked: Property conditions & facilities
Stayed 6 nights in Nov 2024

4/10 Poor

Dario

Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
Very disappointed with the food quality. Staff was not friendly; they seemed angry not happy to be working there
Stayed 1 night in Nov 2024

10/10 Excellent

FARKHOD

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All great! Very nice staff!
Stayed 6 nights in Nov 2024

8/10 Good

Melissa

Stayed 4 nights in Nov 2024

10/10 Excellent

Romel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay with your family.
Stayed 3 nights in Nov 2024

10/10 Excellent

Adela

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was easy to book through Expedia. The hotel was incredibly better than expected. Great service, friendly staff, amazing views inside and outdoors, excellent food options. I highly recommend staying at Paradisus Cancun, the location is perfect with easy access to everything.
Stayed 4 nights in Nov 2024

6/10 Okay

Malek

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Rooms are very outdated and need to upgrade asap very old rooms with paint coming off
Stayed 5 nights in Nov 2024

8/10 Good

Hazem

Liked: Cleanliness, staff & service
Staff very good
Stayed 5 nights in Nov 2024

10/10 Excellent

Jadera

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Nov 2024