See all properties
Save

The Pyramid Cancun By Oasis - All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Pyramid Cancun By Oasis - All Inclusive

On the beach, white sand, free beach cabanas, sun-loungers
Exterior
On the beach, white sand, free beach cabanas, sun-loungers
View from room
On the beach, white sand, free beach cabanas, sun-loungers

Reviews

7.0 out of 10

Good

Popular amenities

  • Pool
  • Bar
  • All-inclusive
  • Room service
  • Spa
  • Air conditioning

Explore the area

Map
Blvd. Kukulcan, Km. 16.5, Zona Hotelera, Cancun, QROO, 77500
  • Oasis Arena
    1 min walk
  • MakiTaco
    1 min walk
  • Cancun Bus Station ADO
    19 min drive
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    17 min drive

Room options

Similar properties

Exterior

Occidental Costa Cancún All Inclusive

Pool
Breakfast included
All-inclusive
Spa
3.9 out of 5, Good, (2363)
The price is AU$382
for 1 night
includes taxes & fees
14 Jan - 15 Jan
Occidental Costa Cancún All Inclusive

About the area

Cancun

With a stay at The Pyramid Cancun By Oasis - All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This all-inclusive property is 2.5 mi (4.1 km) from Delfines Beach and 12.9 mi (20.8 km) from Moon Palace Golf Club.

What's nearby

  • Maya Museum of Cancun - 8 min walk
  • Iberostar Cancun Golf Course - 10 min walk
  • Aquaworld - 10 min walk
  • La Isla Shopping Mall - 5 min drive
  • Delfines Beach - 5 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 17 min drive

Restaurants

  • ‪Hotel Emporio Cancun - ‬9 min walk
  • ‪Coyote Loco - ‬3 min walk
  • ‪Tun-kul - ‬9 min walk
  • ‪Market Place - ‬1 min walk
  • ‪MakiTaco - ‬1 min walk

About this property

The Pyramid Cancun By Oasis - All Inclusive

Family fun on the beach, with outdoor pool, near Iberostar Cancun Golf Course
The Pyramid Cancun By Oasis - All Inclusive offers 320 accommodations with iPod docking stations and free minibar items. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers, bathrobes, and hair dryers. Business-friendly amenities include safes and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. Irons/ironing boards, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered on request.

Recreational amenities at the property include an outdoor tennis court, an outdoor pool, a steam room, and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Sensoria Spa has massage/treatment rooms and couples treatment room(s). Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna, a spa tub, and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 2 years old are not allowed in the spa.

Make yourself at home in one of the 320 guestrooms featuring iPod docking stations and free minibar items. 50-inch flat-screen televisions can provide entertainment. Private bathrooms with showers feature hair dryers and bathrobes. Conveniences include phones, as well as safes and coffee/tea makers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. Gambling sorts can try their luck at the casino, while others may prefer an outdoor pool or an outdoor tennis court. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge).
This property is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy Mexican cuisine at Benazuza Adults Only, one of the property's 13 restaurants, or stay in and take advantage of the room service (during limited hours). Snacks are also available at the 2 coffee shops/cafes. When you are in need of a refreshing drink, visit the poolside bar or one of 13 bars/lounges, or 2 beach bars.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Cancun? This property has 6458 square feet (600 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Benazuza Adults Only - This fine-dining restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required.
Market Place and Bites - This bistro specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The White Box Gastrobar - This bistro specializes in international cuisine and serves lunch only. Open daily.
TunKul Food Hall - This buffet restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
Careyes Adults Only - This fine-dining restaurant specializes in Spanish cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

All-inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Basic alcoholic beverages included
Room service during certain hours
In-room minibar (all beverages included)
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Land activities

Fitness facilities
Soccer
Tennis
Volleyball

Lessons/classes/games

Aerobics
Bartending
Cooking
Dancing
Pilates
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to onsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 4-device limit

Parking and public transport

  • Free self-parking on site

Food and drink

  • 13 restaurants and 2 coffee shops
  • 2 beach bars, 13 bars/lounges and 1 poolside bar
  • Room service available
  • Coffee/tea in a common area

Restaurants on site

  • Benazuza Adults Only
  • Market Place and Bites
  • The White Box Gastrobar
  • TunKul Food Hall
  • Careyes Adults Only

Things to do

  • Fitness classes
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Fitness centre
  • Free beach club
  • Full-service spa
  • Karaoke
  • Outdoor pool
  • Outdoor tennis court
  • Pilates classes
  • Playground
  • Shopping
  • Steam room
  • Tennis
  • Yoga classes

Family friendly

  • Arcade/games room
  • Babysitting (surcharge)
  • Children's games
  • Children's toys
  • Free children's club
  • Corner/local shop
  • In-room childcare (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Hair salon
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference centre (6458 square feet of space)
  • Meeting rooms

Outdoors

  • Beach loungers
  • Beachfront location
  • Free beach cabanas
  • Garden
  • Pool sunloungers
  • Terrace

Spa

  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - hot stone
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Reflexology
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • 4 casino gaming tables
  • 6 casino slot machines
  • Beach towels
  • Casino (538 square feet of space)
  • Casino VIP room
  • Designated smoking areas

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains

Bathroom

  • Dressing gowns
  • Hairdryer
  • Private bathroom
  • Shower
  • Towels

Entertainment

  • 50-inch flat-screen TV
  • iPod dock

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar

More

  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For more details, please contact the property using the information on the booking confirmation
During spring break, this property requires that guests younger than age 25 must be accompanied by a legal guardian or parent.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Spring Break deposit: USD 30 per stay for guests under 25 years old staying between 01 February - 30 April
  • Sanitation services: USD 4.57 per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Cleaning and Health Protocols (Oasis Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Free WiFi in public areas has a 4-device limit
Guests under 2 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

Property is also known as

Pyramid Grand Oasis All Inclusive Cancun
Pyramid Grand Oasis All Inclusive
Pyramid Grand Oasis Cancun
Pyramid Grand Oasis
The Pyramid at Grand Oasis All Inclusive
Pyramid Grand Oasis All Inclusive All-inclusive property Cancun
Pyramid Grand Oasis All Inclusive All-inclusive property
Pyramid Oasis Inclusive inclu

The Pyramid Cancun By Oasis - All Inclusive Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 351 out of 1037 reviews" "
Rating 8 - Good. 224 out of 1037 reviews" "
Rating 6 - Okay. 171 out of 1037 reviews" "
Rating 4 - Poor. 119 out of 1037 reviews" "
Rating 2 - Terrible. 172 out of 1037 reviews" "

7.4/10

Cleanliness

7.0/10

Staff & service

7.2/10

Amenities

7.0/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

6/10 Okay

Jhalon L

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
I would not recommend …staff is nasty food is garbage…I booked a king suite it was not as advertised …my advice find somewhere else to stay
Stayed 4 nights in Sep 2024

10/10 Excellent

Shatara

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. I love the pools, friendly staff, and attention to detail to make their guest feel safe and have fun.
Stayed 3 nights in Sep 2024

8/10 Good

Akin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good experience for my first time at an all-inclusive resort
Stayed 3 nights in Sep 2024

4/10 Poor

Laila

Travelled with family, Travelled with family and small children
Liked: Cleanliness, amenities
Disliked: Staff & service, property conditions & facilities
I booked a suite for 2 adults and 2 children, with 2 beds, I received it with 1 bed and they didn't solve my problem, I had to rent another room
Stayed 3 nights in Sep 2024

10/10 Excellent

Rosa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and entertainment.
Stayed 3 nights in Jul 2024

6/10 Okay

ALVARO

Liked: Cleanliness
Good service, rooms need an upgrade. Good dining options Very good service Overall ok.
Stayed 1 night in Aug 2024

10/10 Excellent

Honghua

Stayed 3 nights in Aug 2024

10/10 Excellent

Jose

Stayed 6 nights in Aug 2024

10/10 Excellent

Marien

Liked: Cleanliness, property conditions & facilities
Casino, they need to get better on the food and the entrainment. Some of the staff have attitude problems.
Stayed 3 nights in Aug 2024

10/10 Excellent

Jesus CALZADILLAS

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

daniella

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience. The reviews were a bit scary at first. However, the resort met every expectation and more. My family and I enjoyed it thoughroughly. Wide variety of food options.
Stayed 4 nights in Sep 2024

8/10 Good

Julissa

Liked: Staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Staff & service
Stayed 7 nights in Aug 2024

4/10 Poor

Mantej

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Aug 2024

10/10 Excellent

John

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Unique layout and entertainment, the energy
Stayed 2 nights in Aug 2024

10/10 Excellent

Shamir Alvarado

Stayed 5 nights in Jan 2024

6/10 Okay

Yelena

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 7 nights in Jul 2024

6/10 Okay

Erika

Travelled with family
Disliked: Amenities
Good hotel, big pools & easy beach access. Food was not the best quality. For an all inclusive price, only one restaurant was worth going back to. All the shows have the same performers, so it doesn’t feel like you’re watching a new performance bc you keep seeing the same people in a different show. A good experience, but not dying to go back
Stayed 4 nights in Jun 2024

8/10 Good

Miguel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel however it needs some upgrades!
Stayed 4 nights in Aug 2024

6/10 Okay

omar

Travelled with family
Liked: Property conditions & facilities
The staff was not the friendliest we often felt hesitant to even ask questions because they all looked very annoyed to be there. The only friendly staff were the people trying to sell you the timeshare but that was to try to get you to buy it. There was cockroaches in our rooms and we had to complain 3 times about a horrible odor in one of our rooms. The resort itself looked beautiful and the pools were nice
Stayed 7 nights in Aug 2024

10/10 Excellent

Mukhamad, Indian Trail

Travelled with family
Liked: Amenities
Thanks
Stayed 3 nights in Aug 2024

8/10 Good

PHUONG THAO

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really like the hotel, third time I come back, I like the food and their service.
Stayed 3 nights in Aug 2024

6/10 Okay

Rosa M, inglewood

Travelled with partner
Disliked: Staff & service
Disappointed It could be better if they put more effort into the foods (Hotel itself is an a good lication )
Stayed 2 nights in Aug 2024

6/10 Okay

Breeana

Travelled with group
Liked: Staff & service
It was a nice place and the people was very kind. Besides that my room smelled like old wet laundry, it was freezing cold in the room, my remote didn’t work & the food wasn’t that good. Coming from the city it was not a lot of options but I enjoyed my time in Cancun.
Stayed 5 nights in Aug 2024

10/10 Excellent

Elona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good
Stayed 4 nights in Aug 2024