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The Royal Sands Resort & Spa All Inclusive

4.0 star property
your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for The Royal Sands Resort & Spa All Inclusive

4 outdoor pools, pool umbrellas, pool loungers
Exterior
Balcony view
Exterior
On the beach, white sand, sun-loungers, beach umbrellas

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • All-inclusive
  • Room service

Explore the area

Map
Blvd. Kukulcan, Km. 13.5, No. 32, Seccion A, Segunda Etapa, Zona Htl., Cancun, QROO, 77500
  • Luxury Avenue Shopping Mall
    ‪4 min walk‬
  • Kukulcan Plaza Shopping Mall
    ‪5 min walk‬
  • Ballenas Beach
    ‪8 min walk‬
  • Cancun, Quintana Roo (CUN-Cancun Intl.)
    ‪18 min drive‬

Room options

View all photos for Junior Suite, 2 Double Beds, Ocean View

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, 2 Double Beds, Ocean View

  • 40 sq m
  • Ocean view
  • Sleeps 2
  • 2 Double Beds

View all photos for Deluxe Suite, 1 Bedroom

43-inch flat-screen TV with satellite channels, TV

Deluxe Suite, 1 Bedroom

  • 88 sq m
  • Ocean view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite - Two Children

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite - Two Children

  • 40 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 2 Bedrooms

View from room

Deluxe Suite, 2 Bedrooms

  • 128 sq m
  • Ocean view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 2 Bedrooms, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Deluxe Suite, 2 Bedrooms, Beachfront

  • 128 sq m
  • Beach view
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 2 Twin Murphy Beds

View all photos for Deluxe Suite, 1 Bedroom, Beachfront

Terrace/patio

Deluxe Suite, 1 Bedroom, Beachfront

  • 88 sq m
  • Beach view
  • Sleeps 4
  • 1 King Bed and 2 Twin Murphy Beds

View all photos for Junior Suite, Beachfront

Premium bedding, pillow-top beds, in-room safe, desk

Junior Suite, Beachfront

  • 40 sq m
  • Beach view
  • Sleeps 2
  • 2 Double Beds

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Aerial view

Wyndham Alltra Cancun All Inclusive Resort

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4.4 out of 5, Excellent, (5800)
The price is AU$587
for 1 room
includes taxes & fees
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About the area

Cancun

With a stay at The Royal Sands Resort & Spa All Inclusive in Cancun (Zona Hotelera), you'll be within a 5-minute drive of La Isla Shopping Mall and Iberostar Cancun Golf Course. .This beach property is 3.5 mi (5.7 km) from Delfines Beach and 14 mi (22.5 km) from Moon Palace Golf Club.

What's nearby

  • Marlin Beach - 11 min walk
  • Cancun Interactive Aquarium - 18 min walk
  • La Isla Shopping Mall - 18 min walk
  • Aquaworld - 2 min drive
  • Delfines Beach - 6 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 18 min drive

Restaurants

  • ‪La Veranda - ‬1 min walk
  • ‪Ilios Restaurant - ‬13 min walk
  • ‪Taboo Cancun - ‬1 min drive
  • ‪Hacienda Sisal - Mexican Restaurant Cancun - ‬2 min walk
  • ‪Puerto Madero - ‬1 min drive

About this property

The Royal Sands Resort & Spa All Inclusive

Family fun on the beach, with 4 outdoor pools, near La Isla Shopping Mall
The Royal Sands Resort & Spa All Inclusive offers 340 accommodations with laptop-compatible safes and complimentary bottled water. Pillowtop beds feature premium bedding. 43-inch flat-screen televisions come with satellite channels. Microwaves and coffee/tea makers are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps). Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

4 outdoor tennis courts, a marina, a health club, and complimentary bicycles are featured at the property. 4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the property's full-service spa. Services include facials, body wraps, and body treatments. The spa is equipped with a sauna, a spa tub, and a steam room. The spa is open daily.
Make yourself at home in one of the 340 guestrooms featuring microwaves and flat-screen televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature shower/tub combinations, complimentary toiletries, and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, which include 4 outdoor swimming pools, outdoor tennis courts, and a health club. Additional features at this property include complimentary wireless internet access, concierge services, and babysitting (surcharge). Getting to nearby attractions is a breeze with the complimentary area shuttle.
All-inclusive rates are available at this property. Meals and beverages at onsite dining establishments are included in all-inclusive rates. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities.

Enjoy international cuisine at La Veranda, one of the property's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink at the bar/lounge, the beach bar, or one of 2 poolside bars. A complimentary self-serve breakfast is served daily from 7:00 AM to 11:00 AM.

Featured amenities include express check-out, a 24-hour front desk, and multilingual staff.
A complimentary self-serve breakfast is served each morning between 7:00 AM and 11:00 AM.
La Veranda - This poolside family restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
Hacienda Sisal - This restaurant specializes in Mexican cuisine and serves dinner only. Reservations are required. Open daily.
Char Hut - This poolside café specializes in American cuisine and serves light fare only. Open daily.
Sidelines Sports Bar - Onsite sports bar. Happy hour is offered. Open daily.
Sand Dollar - This seafood restaurant serves lunch and dinner. Open daily.
24-hour room service is available.

All-inclusive details

All-inclusive room rates at The Royal Sands Resort & Spa All Inclusive are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet meals, snacks, and select beverages included
Basic alcoholic beverages included
24-hour room service
In-room minibar (all beverages included)

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Snorkeling

Land activities

Bicycling
Tennis
Tennis lessons

Lessons/classes/games

Aerobics
Cooking
Dancing
Language
Water fitness
Yoga

Entertainment

Onsite entertainment and activities
Access to offsite nightclubs
Onsite live performances
Theme parties

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free extended parking on site
  • Free local area shuttle

Food and drink

  • Free self-service breakfast available daily 7:00 AM–11:00 AM
  • 4 restaurants and 1 coffee shop/cafe
  • 2 poolside bars, 1 beach bar, 1 swim-up bar and 1 bar
  • 24-hour room service
  • Coffee/tea in a common area

Restaurants on site

  • La Veranda
  • Hacienda Sisal
  • Char Hut
  • Sidelines Sports Bar
  • Sand Dollar

Things to do

  • 4 outdoor pools
  • 4 outdoor tennis courts
  • Air hockey
  • Arcade/games room
  • Basketball
  • Beach volleyball
  • Billiards/pool table
  • Children's pool
  • Fitness centre
  • Free bike hire
  • Full-service spa
  • Paddleboards on-site
  • Playground
  • Shopping
  • Snorkelling
  • Tennis
  • Volleyball

Family friendly

  • 4 outdoor pools
  • Arcade/games room
  • Babysitting (surcharge)
  • Children's pool
  • Free area shuttle
  • Free children's club
  • Corner/local shop
  • Laundry facilities
  • Microwave
  • Playground
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised childcare (surcharge)

Conveniences

  • ATM/banking services
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tennis lessons
  • Tour/ticket assistance
  • Wedding services

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Beachfront location
  • Garden
  • Marina on site
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Spa

  • Body treatments
  • Body wraps
  • Facials
  • Massages
  • Sauna
  • Spa open daily
  • Hot tub
  • Steam room

Accessibility

  • Lift

More

  • Beach towels
  • Designated smoking areas
  • Games

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Ceiling fan
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Free toiletries
  • Hairdryer
  • Shower/bath combination
  • Towels

Entertainment

  • 43-inch flat-screen TV
  • Satellite channels

Food and drink

  • Cleaning supplies
  • Coffee/tea maker
  • Free bottled water
  • Microwave

More

  • Desk
  • Free local calls
  • In-room massage
  • Iron/ironing board
  • Laptop-compatible safe
  • LED light bulbs
  • Soundproofing

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 25

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: USD 500
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
All guests, including children, are required to present a valid government-issued ID card at check-in.
The credit card used to book the reservation must be presented by the cardholder at check-in.
Guests staying on Saturday night may need to change units. The hotel will work to avoid this scenario, but when necessary, management will work directly with guests to streamline this process.
One registered guest in each villa must be at least 25 years of age and willing to accept responsibility for the actions of all villa occupants.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 300.00 per accommodation, per stay
  • A tax is imposed by the city: USD 4.57 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Late check-out fee: USD 500 (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property

Property is also known as

Royal Sands
Royal Sands All Inclusive
Royal Sands All Inclusive All-inclusive property Cancun
Royal Sands Cancun
Sands All Inclusive
Royal Sands All Inclusive All-inclusive property

The Royal Sands Resort & Spa All Inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 1510 out of 2564 reviews" "
Rating 8 - Good. 573 out of 2564 reviews" "
Rating 6 - Okay. 282 out of 2564 reviews" "
Rating 4 - Poor. 104 out of 2564 reviews" "
Rating 2 - Terrible. 95 out of 2564 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Mark

Stayed 4 nights in Sep 2024

10/10 Excellent

Jeffery

Stayed 7 nights in Sep 2024

10/10 Excellent

Vinay

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Cleaning was good .
Stayed 4 nights in Oct 2024

10/10 Excellent

Airin, Caldwell

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a great place to come stay with a family. Great service, friendly staff, great pools, beautiful beach.
Stayed 6 nights in Oct 2024

8/10 Good

DEBORAH

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
The staff can be more nicer and explain all surcharges up front
Stayed 5 nights in Oct 2024

8/10 Good

Debra, Lafayettw

Stayed 6 nights in Sep 2024

10/10 Excellent

Anel

Stayed 5 nights in Sep 2024

2/10 Terrible

Courtney

Stayed 1 night in Oct 2024

10/10 Excellent

Alena

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed with 3 kids. Very CLEAN, beautiful, safe and fiendly place. Area of the beach and pool were cleaned every single day. The food was amazing. And for kids is also big variety of food. Rooms were clean and had everything what you need dishes, papertowels, refrigerator full of beer, soda and water. They also have different activities for kids including Aqua Park. Very recommend that place for family stay!!!.
Stayed 6 nights in Sep 2024

8/10 Good

Sandra

Stayed 5 nights in Sep 2024

10/10 Excellent

Ashkaroohi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

jacqueline

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in May 2024

10/10 Excellent

Nancy

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Food was great except for the dinner show buffet. Skip that. Property is super clean and well maintained. We will come back !!
Stayed 4 nights in Sep 2024

10/10 Excellent

Bibi

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I absolutely loved it here , everyone were so nice and friendly, the kids has a blast as well.The food was so delicious!!!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Jennifer

Stayed 7 nights in Aug 2024

10/10 Excellent

Johnathan N

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

4/10 Poor

Rita

Travelled with partner
Disliked: Staff & service
Stayed 6 nights in Sep 2024

10/10 Excellent

Richard, El paso

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great place
Stayed 4 nights in Sep 2024

6/10 Okay

Minnie

Travelled with group
Liked: Cleanliness, property conditions & facilities, room comfort
Cancun
The place was great except for the food. The food was bland, not much of a choice
Stayed 3 nights in Sep 2024

4/10 Poor

mario

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
The royal sands was sold to holiday inn, the quality of the beer and food collapsed, we had 4 reservations and we decided to buy beer at the convenience store instead of what they had, even asking to pay for it they didn’t have choices. Elevators not working, some for more than 6 months there are 5 elevators 3 not working, service elevator 2. 1 out of service. Less personnel to assist near the pool We went there 2 years ago and like it, now “ WE WILL NOT BE BACK “ Closed the captains cove forever
Stayed 7 nights in Sep 2024

6/10 Okay

ARMANDO

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Not enough restaurants, restrictions on food and drinks even though they said all inclusive
Stayed 3 nights in Sep 2024

10/10 Excellent

Jennine

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Royal Sands is always a great experience. This vacation was no exception. The only negative was one waiter Fansico in the Club Bistro our small party did not figure to provide as large of a tip and he made no effort to provide even the minimum amout if service. So unfortunate because the meal was outstanding in spite of Francisco.
Stayed 14 nights in Sep 2024

10/10 Excellent

Elmedina

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our 4th time to this property we love everything about it.
Stayed 7 nights in Sep 2024

6/10 Okay

Sanjiv

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
**Review of The Sand Resort** I recently stayed at The Sand Resort and overall, I found the experience to be quite good. The service was attentive and friendly, creating a pleasant atmosphere. The resort itself was relaxing, and the staff really contributed to a welcoming environment. However, I felt the dining options were lacking in variety. While the food was decent, it could greatly benefit from incorporating a broader selection, such as Japanese, Indian, and Mediterranean cuisines. I was surprised to find no burritos or hard tacos, especially considering this is Mexico and the resort claims to specialize in those dishes. Additionally, the drinks were quite watered down, and premium alcohol options came with extra charges—I ended up paying $10 for each drink. I also want to mention the beach conditions. While Cancun typically boasts beautiful weather, we encountered a significant amount of seaweed in the ocean during our stay. Unfortunately, there didn’t seem to be any efforts to clean it up, which might be off-putting for those hoping to swim in clearer waters. In summary, The Sand Resort offers a pleasant stay with great service, but there are areas that need improvement, particularly in food variety and beach maintenance. If you enjoy a laid-back vibe and don’t mind the seaweed, this resort could still be a decent choice for your vacation.
Stayed 4 nights in Sep 2024