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Pullman Cape Town City Centre

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Pullman Cape Town City Centre

4 restaurants, breakfast, lunch, dinner served; international cuisine
Outdoor pool, free pool cabanas, pool umbrellas
Meeting facility
Exterior
Exterior

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Pool
  • Room service
  • Gym
  • Pet-friendly

Explore the area

Map
22 Riebeek Street, Cape Town, Western Cape, 8001
  • Long Street
    1 min walk
  • Bree Street
    2 min walk
  • Greenmarket Square
    2 min walk
  • Cape Town (CPT-Cape Town Intl.)
    22 min drive

Room options

Apartment, 2 Bedrooms

  • Sleeps 4
  • 2 Double Beds

Apartment, 1 Bedroom

  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Executive Room, 1 King Bed

Executive Room, 1 King Bed

  • 36 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

Classic Room, 2 Single Beds

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • 30 sq m
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

Superior Room, 2 Single Beds

  • 32 sq m
  • Mountain view
  • Sleeps 2
  • 2 Twin Beds

Similar properties

View from property

AC Hotel by Marriott Cape Town Waterfront

Pool
Free WiFi
Restaurant
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4.6 out of 5, Wonderful, (484)
The price is AU$334
for 1 night
includes taxes & fees
5 Jan - 6 Jan
AC Hotel by Marriott Cape Town Waterfront

About the area

Cape Town

With a stay at Pullman Cape Town City Centre, you'll be centrally located in Cape Town, steps from Bree Street and within a 10-minute walk of Cape Town International Convention Centre. .This family-friendly hotel is 1.1 mi (1.8 km) from Cape Town Cruise Terminal and 1.5 mi (2.4 km) from Cape Town Stadium.

What's nearby

  • Long Street - 1 min walk
  • Bree Street - 2 min walk
  • Cape Town International Convention Centre - 7 min walk
  • Cape Town Cruise Terminal - 3 min drive
  • Cape Town Stadium - 3 min drive

Getting around

  • Observatory Station - 6 min drive
  • Cape Town Station - 7 min walk
  • Cape Town Intl. Airport (CPT) - 22 min drive

Restaurants

  • ‪The Village Idiot - ‬2 min walk
  • ‪Mødular. - ‬2 min walk
  • ‪Seattle Coffee Company - ‬2 min walk
  • ‪The Food Lover's Market - ‬3 min walk
  • ‪Locanda at Villa 47 - ‬3 min walk

About this property

Pullman Cape Town City Centre

Suburban Cape Town hotel in Cape Town City Centre with 4 restaurants
Pullman Cape Town City Centre offers 214 air-conditioned accommodations with minibars and espresso makers. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 32-inch flat-screen televisions come with premium satellite channels. Bathrooms include showers with rainfall showerheads, bathrobes, slippers, and designer toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include safes and complimentary bottled water. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 214 air-conditioned rooms featuring minibars and flat-screen televisions. Your pillowtop bed comes with down comforters and Egyptian cotton sheets. Complimentary wired and wireless internet access keeps you connected, and satellite programming provides entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Take advantage of recreation opportunities including an outdoor pool and a 24-hour fitness center. Additional amenities at this Art Deco hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge). If you'd like to spend the day shopping, you can hop on the complimentary shuttle.
Enjoy international cuisine at The Stratus Room, one of the hotel's 4 restaurants, or stay in and take advantage of the 24-hour room service. Snacks are also available at the coffee shop/cafe. Relax with a refreshing drink from the poolside bar or one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Cape Town? This hotel has 1152 square feet (107 square meters) of space consisting of a conference center and 5 meeting rooms. A bus station shuttle is provided at no charge (available 24 hours), and free self parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11:00 AM.
The Stratus Room - This restaurant specializes in international cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available.
The Piano Lounge/ Bar - This tapas bar specializes in international cuisine and serves brunch, lunch, dinner, and light fare. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
The Sea Street Lounge - This brasserie specializes in local and international cuisine and serves brunch, lunch, dinner, and light fare. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
In room Dinning - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open 24 hours. Open daily.
The Ghibli Pool Bar - This gastropub serves lunch, dinner, and light fare. A children's menu is available. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, English, French, German, Spanish, Xhosa, Zulu

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free secured, covered self-parking on site
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available
  • 24-hour return airport shuttle (surcharge)
  • Airport shuttle on request
  • 24-hour return train station shuttle (surcharge)
  • Train station shuttle on request
  • Free bus station shuttle
  • Free shopping centre shuttle

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11:00 AM on weekends: ZAR 265 for adults and ZAR 165 for children
  • 4 restaurants and 1 coffee shop/cafe
  • 3 bars/lounges, 1 swim-up bar and 1 poolside bar
  • 24-hour room service

Restaurants on site

  • The Stratus Room
  • The Piano Lounge/ Bar
  • The Sea Street Lounge
  • In room Dinning
  • The Ghibli Pool Bar

Things to do

  • 24-hour fitness centre
  • Art gallery
  • Bike tour information
  • Bike parking
  • Bike storage
  • Outdoor pool
  • Wine-tasting room
  • Winery release events

Family friendly

  • Babysitting (surcharge)
  • Children's club
  • Children's games
  • Free cots/infant beds
  • In-room childcare (surcharge)
  • Laundry facilities
  • Mini-fridge
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Lockers available
  • Reception hall
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (1152 square feet of space)
  • Coworking spaces
  • Meeting rooms - 5

Outdoors

  • Free pool cabanas
  • Outdoor furniture
  • Pool sunloungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Accessible bus station shuffle
  • Accessible train station shuttle
  • Lift
  • Lift door width (centimetres): 2000
  • Fixed shower seat
  • Front entrance ramp
  • Grab bar in shower
  • Shower grab bar height (centimetres): 500
  • Hand-held shower head
  • Hardwood flooring in public areas
  • Deep-pile carpet in room
  • Lever door handles
  • Roll-in shower
  • Roll-in shower width (centimetres): 1000
  • Step-free path to entrance
  • Tile flooring in public areas
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair-accessible bathroom dressing table
  • Wheelchair-accessible dressing table height (centimetres): 500
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 9 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking
  • Wheelchairs available on site

More

  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Egyptian cotton sheets
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Dressing gowns
  • Children's dressing gowns
  • Designer toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels
  • Toothbrush and toothpaste (on request)

Entertainment

  • 32-inch flat-screen TV
  • Premium channels
  • Satellite channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Mini fridge
  • Minibar

More

  • Bulk dispenser for toiletries
  • Children's slippers
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Electrical adapters/chargers
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Restaurant dining guide
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 11:30 AM and 5:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport and train station (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Guests will receive an email 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday, and Friday:
  • Bar/lounge
  • Outdoor pool

Access methods

Staffed front desk

Pets

Pets stay free
Service animals are welcome, and are exempt from fees
1 total pets
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately ZAR 265 for adults and ZAR 165 for children
  • Airport shuttle fee: ZAR 895 per vehicle (one-way, maximum occupancy 2)
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 11:30 AM and 5:00 PM
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Tax ID - 4640276079
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and outdoor lighting
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Pullman Cape Town City Centre Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 108 out of 216 reviews" "
Rating 8 - Good. 64 out of 216 reviews" "
Rating 6 - Okay. 24 out of 216 reviews" "
Rating 4 - Poor. 6 out of 216 reviews" "
Rating 2 - Terrible. 14 out of 216 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

jacqui

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff are so friendly and helpful. Rooms comfortable
Stayed 1 night in Aug 2024

10/10 Excellent

James

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Kind, pleasant and helpful staff!
Stayed 5 nights in Aug 2024

10/10 Excellent

chikako

Liked: Cleanliness, staff & service, property conditions & facilities
This is a nice hotel with good breakand service.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hot Hotel, Cold Water
Lovely hotel, just had very poor hot water in the shower. I was shivering each time across the whole stay.
Stayed 3 nights in May 2024

8/10 Good

waldemar

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel with very helpful staff
Stayed 8 nights in Mar 2024

8/10 Good

Paulette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect last min booking!
I ended up at the Pullman hotel after my previous booking was cancelled without prior communication and was a perfect save. The staff were pleasant and super helpful and the room was so cozy. Although there was no consistency with placing portable water in the room it wasn’t much of an inconvenience because I could get water from the lobby bar.
Stayed 3 nights in Mar 2024

10/10 Excellent

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Mar 2024

8/10 Good

Lubova

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Mark

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hard to find serious fault
When I saw the design of the room, I was sure it would be noisy: the need was next to the door. In fact, it was very tranquil. The room was large and in great condition. The walk-in shower was vast Service was consistently friendly and helpful Breakfast was amazing: an enormous buffet (with a daily chef’s special) and both waffle and egg stations. I wish there had been more vegan options, though The gym is adequate with a good range of cardio, benches, free weights, exercise balls and mats My two minor complaints: the common areas are kept much too cold. It’s uncomfortable and a waste of electricity in a country that doesn’t have any to waste. Checkout was a mess, slow and disorganised. My bill wasn’t right and nor were those of others. The people were still nice, though Overall, I’d happily come back and it beats most Cape Town properties easily
Stayed 4 nights in Mar 2024

10/10 Excellent

Marika

Stayed 3 nights in Mar 2024

10/10 Excellent

Nigel

Liked: Cleanliness, staff & service, property conditions & facilities
Ignore the negative comments, this is angriest place to stay. The staff are wonderful and so helpful, the breakfast is good, rooms are nice and location is perfect. I saw comments about the lifts, this is only for the car park, the general lifts are fine and I had no issues at all. So all in all a great place to stay and I would be back for sure.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Jeannette

Stayed 5 nights in Feb 2024

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jan 2024

8/10 Good

Sheronda, Milwaukee

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very nice and the staff was amazing. We stayed at the property for 2 days and the air conditioning did not work in the building on our first night. Staff advised us that it was a Cape Town issue and not a hotel issue. Overall the stay was pleasant. The room was clean and our view was beautiful. I would stay here again in the future.
Stayed 2 nights in Jan 2024

10/10 Excellent

Kevin, Fort Lauderdale

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really nice rooms. Comfy beds. Breakfast was delicious and fresh. Highly recommend staying at Pullman.
Stayed 1 night in Jan 2024

8/10 Good

Alistair

Stayed 3 nights in Dec 2023

10/10 Excellent

Chi Qui

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice here
Stayed 1 night in Dec 2023

10/10 Excellent

Omar scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent management
Stayed 5 nights in Sep 2023

6/10 Okay

Amne

Stayed 6 nights in Oct 2023

8/10 Good

Niel

Stayed 1 night in Jul 2023

4/10 Poor

JOAO

Stayed 10 nights in Jun 2023

10/10 Excellent

Dhruvesh

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2023

10/10 Excellent

Dionisio

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good
Stayed 4 nights in May 2023