Novotel Brisbane South Bank Hotel

4.5 star property

Photo gallery for Novotel Brisbane South Bank Hotel

Hypo-allergenic bedding, minibar, in-room safe, desk
Bar (on property)
Exterior
Aerial view
Sports facility

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Breakfast available
  • Room service
  • Bar
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
38 Cordelia Street, South Brisbane, QLD, 4101
  • Brisbane Convention and Exhibition Centre
    ‪2 min walk‬
  • South Bank Parklands
    ‪6 min walk‬
  • XXXX Brewery
    ‪3 min drive‬
  • Brisbane, QLD (BNE)
    ‪24 min drive‬

Room options

Premier Room, 1 King Bed, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Premier Double Room, 2 Double Beds, City View ('N' Room)

  • 27 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Premier Double Room, 2 Double Beds, View ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Junior Suite, 1 King Bed ('N' Suite)

  • 40 sq m
  • Sleeps 2
  • 1 King Bed

Superior Double Room, 2 Double Beds ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Double Room ('N' Room)

  • 27 sq m
  • Sleeps 4
  • 1 King Bed

Premier Room, 1 King Bed, View ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Corner ('N' Room)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 King Bed ('N' Room)

  • 27 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About the area

Brisbane

With a stay at Novotel Brisbane South Bank Hotel, you'll be centrally located in Brisbane, just a 2-minute walk from Brisbane Convention and Exhibition Centre and 6 minutes by foot from South Bank Parklands. .This luxury hotel is 0.4 mi (0.6 km) from Queensland Performing Arts Centre and 0.7 mi (1.2 km) from Treasury Casino.

What's nearby

  • Brisbane Convention and Exhibition Centre - 2 min walk - 0.3 km
  • South Bank Parklands - 6 min walk - 0.6 km
  • Queensland Performing Arts Centre - 8 min walk - 0.7 km
  • Suncorp Stadium - 3 min drive - 2.3 km
  • XXXX Brewery - 3 min drive - 2.6 km

Getting around

  • South Brisbane Station - 9 min walk
  • Brisbane Airport (BNE) - 24 min drive

Restaurants

  • ‪Gelato Messina South Brisbane - ‬4 min walk
  • ‪Ramen Danbo South Brisbane - ‬2 min walk
  • ‪The Charming Squire - ‬5 min walk
  • ‪Hoo Ha Coffee Bar - ‬4 min walk
  • ‪Pig 'N' Whistle - ‬4 min walk

About this property

Novotel Brisbane South Bank Hotel

Luxury hotel with a fitness center and a 24-hour business center
Novotel Brisbane South Bank Hotel offers 238 accommodations with minibars and safes. Guests can surf the web using the complimentary wireless Internet access (speed: 25+ Mbps).

Bathrooms include showers, complimentary toiletries, and hair dryers. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Make yourself at home in one of the 238 guestrooms featuring minibars. Complimentary wireless internet access is available to keep you connected. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and desks.
Don't miss out on the many recreational opportunities, including an outdoor pool, a fitness center, and bicycles to rent. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy international cuisine at Spice Central, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. Planning an event in Brisbane? This hotel has 485 square feet (45 square meters) of space consisting of conference space and 3 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:00 AM and on weekends between 7:00 AM and 10:30 AM.
Spice Central - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, French

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 30 per night)
  • Limited on-site parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:00 AM on weekdays and 7:00 AM to 10:30 AM on weekends; AUD 39 for adults and AUD 19 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Spice Central

Things to do

  • Bicycle rentals
  • Gym
  • Outdoor pool

Family friendly

  • Children's games
  • Children's toys
  • Free cot
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • 485 square feet of conference space
  • Computer station

Outdoors

  • Garden
  • Pool loungers
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar in shower
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Electrical adapters
  • Energy-saving switches in guestrooms
  • Fan
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 50.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 39 for adults and AUD 19 for children
  • Nearby parking fee: AUD 30 per night (558 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 50.0 per night
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Novotel Bank Hotel
Novotel Brisbane South Bank
Novotel Brisbane South Bank Hotel Hotel
Novotel Brisbane South Bank Hotel South Brisbane
Novotel Brisbane South Bank Hotel Hotel South Brisbane

Novotel Brisbane South Bank Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 559 out of 1000 reviews
Rating 8 - Good. 308 out of 1000 reviews
Rating 6 - Okay. 82 out of 1000 reviews
Rating 4 - Poor. 31 out of 1000 reviews
Rating 2 - Terrible. 20 out of 1000 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tacky tv content in foyer
Was not happy with foyer tv content, it was not family friendly.. half naked women on poles..
Stayed 1 night in Dec 2024

8/10 Good

Denise

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was accessible and convenient.
Stayed 2 nights in Dec 2024

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

8/10 Good

Samson

Stayed 1 night in Nov 2024

8/10 Good

Amanda

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

8/10 Good

Darrel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great little one night stay visit
Stayed 1 night in Dec 2024

8/10 Good

Dominique

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for 2 nights (December 2024). We enjoyed a meal and drinks at the restaurant which was enjoyable. Would stay again.
Stayed 2 nights in Dec 2024

8/10 Good

Amin

Stayed 5 nights in Nov 2024

8/10 Good

Julie Anne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall we enjoyed our stays at this hotel. Our only feedback would be in relation to the separation of the bathroom from the bedroom area. In the junior suite for example the full wall glass partition may not be to everyone’s liking due to the lack of privacy it provides. It is definitely an unusual design concept.
Stayed 2 nights in Dec 2024

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, property conditions & facilities
Great
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay...highly recommend
Stayed 1 night in Nov 2024

8/10 Good

Julie Anne

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel. Ideal for our needs
Stayed 2 nights in Nov 2024

10/10 Excellent

Leona

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
it really is a hidden gem. very modern styling
Stayed 1 night in Nov 2024

8/10 Good

Stephen

Stayed 3 nights in Oct 2024

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, property conditions & facilities
Very accessible to everything in Southbank.
Stayed 1 night in Nov 2024

10/10 Excellent

Ferid

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Nice and clean
Stayed 1 night in Nov 2024

8/10 Good

Catherine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We liked the light up signage in the nearby alley when returning from Southbank at night. We liked the lady at check in who was most helpful and the onsite parking was ideal. The chef who made the omelets at breakfast on Sunday was super busy but still somehow managed to be polite and helpful. 👍 There was an extended delay in checking into breakfast which we did not expect. There was no body lotion in the dispenser which was unfortunate. Overall I would recommend.
Stayed 2 nights in Nov 2024

10/10 Excellent

Sandra

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent Staff service throughout the whole hotel . Comfortable bed. Controllable aircon
Stayed 2 nights in Oct 2024

2/10 Terrible

Vrushali, Chatswood

Stayed 5 nights in Oct 2024

8/10 Good

Lee

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and affordable
Very pleasant hotel. The only affordable option available for late night check-in in brisbane City.
Stayed 1 night in Oct 2024

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location - could walk easily to southbank and city - bit worried with homeless camp in park across the road
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Highly recommend
Great customer service. They upgraded my room and it was amazing. Food is 5 star!!! Will definitely book with them again.
Stayed 1 night in Oct 2024

4/10 Poor

Andrew

Liked: Cleanliness, staff & service, amenities
I have two major issues with this property. Firstly, it was extremely noisy from traffic on the street! Very poor insulation, sounded like the window was open - they need to address this by retrofitting better quality windows and insulation. Secondly, the semi-bright floor-level lighting in the bathroom bleeds into the main sleeping area due to the open design - and worst of all, this light cannot be turned off by the guest! Incredibly poor room lighting design - I had to sleep with my eye mask on. Overall I felt it was poor value and did not live up to the Novotel name and the price positioning of this particular property.
Stayed 1 night in Oct 2024

8/10 Good

Sophia

Liked: Cleanliness, staff & service, property conditions & facilities
I really liked the room decor. Modern but still inviting and layout was excellent in the King Room with the extra couch.
Stayed 2 nights in Oct 2024

10/10 Excellent

Lyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024