voco Brisbane City Centre by IHG

4.5 star property

Photo gallery for voco Brisbane City Centre by IHG

Exterior
Outdoor pool
Exterior
Minibar, in-room safe, desk, laptop workspace
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
85-87 North Quay, Brisbane, QLD, 4000
  • Treasury Casino
    ‪4 min walk‬
  • Queen Street Mall
    ‪4 min walk‬
  • Roma Street Parkland
    ‪11 min walk‬
  • Brisbane, QLD (BNE)
    ‪23 min drive‬

Room options

Premium Room, 1 King Bed

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room

  • 22 sq m
  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed

  • 55 sq m
  • Harbor view
  • Sleeps 4
  • 1 King Bed

Standard Room, 2 Double Beds, River View

  • 22 sq m
  • River view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed

  • 22 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

Premium Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 22 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Queen Bed, River View

  • 22 sq m
  • River view
  • Sleeps 2
  • 1 Queen Bed

Standard Room, Multiple Beds

  • 22 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Standard Room, 1 Queen Bed, Accessible

  • 22 sq m
  • Sleeps 2
  • 1 Queen Bed

Grand Room, 1 King Bed, River View

  • River view
  • Sleeps 2
  • 1 King Bed

Standard Room, Multiple Beds, River View

  • 22 sq m
  • River view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Brisbane

Voco Brisbane City Centre by IHG is in the heart of Brisbane, within a 5-minute walk of Brisbane City Hall and Treasury Casino. .This luxury hotel is 0.2 mi (0.3 km) from North Quay Ferry Terminal and 0.3 mi (0.5 km) from King George Square.

What's nearby

  • Treasury Casino - 4 min walk - 0.3 km
  • Queen Street Mall - 4 min walk - 0.4 km
  • South Bank Parklands - 9 min walk - 0.8 km
  • Roma Street Parkland - 11 min walk - 1.0 km
  • Suncorp Stadium - 17 min walk - 1.5 km

Getting around

  • Brisbane Roma Street Station - 7 min walk
  • Brisbane Airport (BNE) - 23 min drive

Restaurants

  • ‪Brisbane Quarter - ‬2 min walk
  • ‪Chocolate Soldier - ‬3 min walk
  • ‪Living Room Bar - ‬1 min walk
  • ‪Coffee Iconic - ‬2 min walk
  • ‪Criterion Tavern - ‬3 min walk

About this property

voco Brisbane City Centre by IHG

Riverwalk hotel with a fitness center and a 24-hour front desk
Voco Brisbane City Centre by IHG offers 194 accommodations with minibars and safes. 50-inch plasma televisions come with digital channels. Bathrooms include showers and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool and a fitness center.
Make yourself at home in one of the 194 guestrooms featuring minibars and plasma televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature hair dryers and toothbrushes and toothpaste. Conveniences include phones, as well as safes and desks.
Be sure to enjoy recreational amenities including an outdoor pool and a fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and a ballroom.
Grab a bite to eat at Zuma Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and 16 meeting rooms. Limited parking is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Zuma Restaurant - This restaurant serves breakfast, dinner, and light fare. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English, Indonesian, Russian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Offsite parking available (AUD 36 per day)
  • Limited on-site parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:00 AM for a fee: AUD 28 to 40 for adults and AUD 5 to 30 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Zuma Restaurant

Things to do

  • Gym
  • Outdoor pool

Family friendly

  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop

Business services

  • 16 meeting rooms
  • Conference centre

Outdoors

  • On a river

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift (91 centimetre wide door)
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible restaurant

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 50-inch plasma TV with digital channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 to 40 for adults, and AUD 5 to 30 for children
  • Nearby parking fee: AUD 36 per day (6562 ft away)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a debit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Brisbane Mercure Hotel
Mercure Brisbane
Mercure Hotel Brisbane
Brisbane Mercure
Mercure Brisbane Hotel Brisbane

voco Brisbane City Centre by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 136 out of 219 reviews
Rating 8 - Good. 63 out of 219 reviews
Rating 6 - Okay. 15 out of 219 reviews
Rating 4 - Poor. 4 out of 219 reviews
Rating 2 - Terrible. 1 out of 219 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable, clean and quiet.
Stayed 1 night in Dec 2024

8/10 Good

Joseph

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel, great location, friendly and helpful staff. Would definitely stay again.
Stayed 1 night in Dec 2024

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

6/10 Okay

Godfrey

Business traveller, Travelled with partner
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I expected so much more. The staff were great but the bathroom in the bedroom was terrible. The carpets in the hallway on the 10th floor were very dirty. I could go into much more detail but suffice to say that it wasnt a pleasant stay overall.
Stayed 2 nights in Dec 2024

8/10 Good

Sharny

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Loved the friendly helpful staff and our room, especially the pod chair - very nice for relaxing. Didn’t like the shower overflow design fault, where a towel had to be rolled up and placed between shower and bathroom floor to absorb some of the water, which had to go uphill to the drain. A bit of a business working around that. Also disappointed there was no guest personal laundry (paid on use) with washing machines and driers. We were there 6 nights and had to walk a km up to little Edward St to use a laundromat.
Stayed 6 nights in Dec 2024

8/10 Good

Loren

Stayed 1 night in Nov 2024

10/10 Excellent

Amanda

Stayed 1 night in Nov 2024

8/10 Good

SHANGCHIEN

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location!
Nice chic hotel. You got almost everything here. The location is great in front of the river, and room view is excellent. Walking distance to center/sightseeing spot is convenient. Coffee shops are everywhere in 5 mins. Will consider to stay again if visiting BNE next time!
Stayed 2 nights in Nov 2024

10/10 Excellent

Bo-hao

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to city center
Room is clean and the bed is comfortable. Will love to come back to stay again.
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Stayed 5 nights in Nov 2024

10/10 Excellent

GARY

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant
Brilliant place , spent the night here for my wife's birthday. Had the river view, which was spot on. Staff were great , food was brilliant. Cannot fault this place . Even their sister hotel Indigo next door was excellent.
Stayed 1 night in Nov 2024

10/10 Excellent

Alison

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

John

Liked: Cleanliness, staff & service, property conditions & facilities
As above.
Stayed 3 nights in Nov 2024

10/10 Excellent

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Sandra

Stayed 1 night in Oct 2024

10/10 Excellent

Kimberley

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely stay and great location. Close to CBD and short walk over the bridge to Southpark beach. Hotel was great, clean and quiet with welcoming and helpful staff. Breakfast was good, lots of choices.
Stayed 5 nights in Oct 2024

10/10 Excellent

Veronica, Lindfield

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is right at the North Quay by the river. Got upgraded to a corner suite. Many thanks to Kassy at reception, who is very friendly. Like the convenience of walkable via bridges to South Bank and to the city. Room is quiet and spacious. It is also connected to Indigo hotel by a short walk. Will stay again and will try taking ferry next time.
Stayed 3 nights in Oct 2024

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, property conditions & facilities
Great spot
Stayed 1 night in Oct 2024

10/10 Excellent

Walter, Wellington

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was impressed by WiFi connection as never had to reconnect once over four days. And no limit on number of devices that can connect like some hotels, which is useful for a family of four.
Stayed 4 nights in Oct 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Kristy

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Adrian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
Smooth check in, upgraded to a river view room which was a nice touch. Rooms beautifully presented
Stayed 1 night in Sep 2024

10/10 Excellent

Melinda

Liked: Cleanliness, staff & service, property conditions & facilities
Really great choice for breakfast and a great location overall
Stayed 1 night in Aug 2024

8/10 Good

Maria

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was great, location is convenient. Although they currentlu have road works happening out the front for the new metro, so the path is closed, so you do need to walk a block back to get around to the walking bridge to southbank. Room was spacious, however very dusty.
Stayed 2 nights in Sep 2024