The Westin Brisbane

5.0 star property

Photo gallery for The Westin Brisbane

Exterior
View from property
2 restaurants, breakfast, lunch served; local and international cuisine
Premium Room, 1 King Bed, River View
Outdoor pool, free pool cabanas, pool loungers

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Spa
  • Breakfast available
  • Housekeeping
  • Room service

Explore the area

Map
111 Mary Street, Brisbane, QLD, 4000
  • Waterfront Brisbane
    ‪4 min walk‬
  • Brisbane City Botanic Gardens
    ‪4 min walk‬
  • Queen Street Mall
    ‪5 min walk‬
  • Brisbane, QLD (BNE)
    ‪25 min drive‬

Room options

Club Suite, 1 King Bed, Balcony, City View

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Suite, 1 King Bed, Balcony, City View

  • 53 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Club Room, 1 Double Bed, River View

  • 35 sq m
  • River view
  • Sleeps 4
  • 1 Double Bed

Westin, Club Suite, 1 King Bed with Sofa bed

  • 60 sq m
  • Sleeps 5
  • 1 King Bed and 1 Double Sofa Bed

Club Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 2
  • 1 King Bed

Westin, Club Room, 1 Double Bed

  • 35 sq m
  • Sleeps 4
  • 1 Double Bed

Club Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Double Beds, View

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Westin, Club Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, City View

  • 34 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 1 King Bed, River View

  • 34 sq m
  • River view
  • Sleeps 3
  • 1 King Bed

Westin, Room, 1 King Bed

  • 34 sq m
  • Sleeps 3
  • 1 King Bed

Westin, Room, 2 Double Beds

  • 35 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Brisbane

The Westin Brisbane is centrally located in Brisbane, a 4-minute walk from Waterfront Brisbane and 5 minutes by foot from Queen Street Mall. .This luxury hotel is 0.7 mi (1.2 km) from Treasury Casino and 1.5 mi (2.4 km) from The Gabba.

What's nearby

  • Queen Street Mall - 5 min walk
  • Treasury Casino - 7 min walk
  • Queensland Performing Arts Centre - 16 min walk
  • Suncorp Stadium - 4 min drive
  • Brisbane Convention and Exhibition Centre - 4 min drive

Getting around

  • Brisbane Central Station - 10 min walk
  • Brisbane Airport (BNE) - 25 min drive

Restaurants

  • ‪Mr Edward's Alehouse & Kitchen - ‬3 min walk
  • ‪Kadoya - ‬1 min walk
  • ‪Turquoise Kebab - ‬1 min walk
  • ‪Nando's - ‬3 min walk
  • ‪The Maillard Project - ‬3 min walk

About this property

The Westin Brisbane

Luxury Brisbane hotel in Brisbane Central Business District with 2 restaurants
The Westin Brisbane offers 298 accommodations with iPod docking stations and minibars. Pillowtop beds feature down comforters. 55-inch LED televisions come with premium digital channels. Refrigerators and coffee/tea makers are provided. Bathrooms include bathtubs or showers with rainfall showerheads, bathrobes, complimentary toiletries, and hair dryers.

This Brisbane hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include laptop-compatible safes and complimentary bottled water. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool, a steam room, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Heavenly Spa by Westin has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, sports massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a steam room.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Make yourself at home in one of the 298 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with down comforters. 55-inch LED televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as an outdoor pool, a steam room, and a 24-hour fitness center. Additional features at this hotel include complimentary wireless internet access, concierge services, and shopping on site.
Grab a bite at The Charles, one of the hotel's 2 restaurants, or stay in and take advantage of the room service (during limited hours). Relax with your favorite drink at the bar/lounge or the poolside bar. Buffet breakfasts are served on weekdays from 6:30 AM to 11:00 AM and on weekends from 6:30 AM to 11 AM for a fee.
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Brisbane? This hotel has 4844 square feet (450 square meters) of space consisting of conference space and 6 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 11:00 AM and on weekends between 6:30 AM and 11 AM.
The Westin Brisbane has 2 restaurants serving breakfast, lunch, and dinner.
The Charles - This restaurant specializes in local and international cuisine. Guests can enjoy drinks at the bar. Open daily.
Nautilus Pool Bar - This poolside bar serves light fare only. Open select days.
Settimo - This restaurant specializes in Italian cuisine and serves breakfast, lunch, and dinner. Open select days.
Room service (during limited hours) is available.

Languages

Chinese (Mandarin), English, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered valet parking on site (AUD 60 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–11:00 AM on weekdays and 6:30 AM–11 AM on weekends: AUD 49-49 for adults and AUD 24.50-24.50 for children
  • 2 restaurants
  • 1 swim-up bar, 1 poolside bar and 1 bar
  • Room service available

Restaurants on site

  • The Charles
  • Nautilus Pool Bar
  • Settimo

Things to do

  • 24-hour fitness centre
  • Full-service spa
  • Outdoor pool
  • Shopping
  • Steam room

Family friendly

  • Free cots/infant beds
  • Outdoor pool
  • Fridge
  • Soundproofed rooms

Conveniences

  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Reception hall

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • Business centre
  • Computer station
  • Conference space (4844 square feet)
  • Meeting rooms - 6

Outdoors

  • Free pool cabanas
  • Garden
  • Pool sunloungers
  • Terrace
  • Vegetable garden

Spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body treatments
  • Body wraps
  • Couples treatment room(s)
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures and pedicures
  • Massage - deep-tissue
  • Massage - prenatal
  • Massage - sports
  • Massage - Swedish
  • Massage/treatment rooms
  • Spa open selected days
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Lift door width (centimetres): 170
  • Front entrance ramp
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Magnifying mirror
  • Pool hoist on site
  • Step-free path to entrance
  • Transfer shower
  • Valet for wheelchair-equipped vehicle
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 2 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Biodegradable coffee stirrers
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Pillow-top mattress

Bathroom

  • Bathrobes
  • Bath or shower
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Towels

Entertainment

  • 55-inch LED TV
  • Digital channels
  • iPod dock
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Fridge

More

  • Connecting rooms available
  • Desk
  • Electrical adapters/chargers
  • Energy-saving switches
  • Free newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Phone
  • Recycling
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 5:30 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 60.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 49 to 49 for adults, and AUD 24.50 to 24.50 for children
  • Covered valet parking fee: AUD 60 per day (in/out privileges)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 60.0 per day
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 18 years old are not allowed in the spa

Property is also known as

Westin Brisbane Hotel
Westin Brisbane
The Westin Brisbane Hotel
The Westin Brisbane Brisbane
The Westin Brisbane Hotel Brisbane

The Westin Brisbane Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 359 out of 529 reviews
Rating 8 - Good. 116 out of 529 reviews
Rating 6 - Okay. 31 out of 529 reviews
Rating 4 - Poor. 14 out of 529 reviews
Rating 2 - Terrible. 9 out of 529 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Amy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy soft bed i melted in
Unfortunately did not enjoy the hotel as id like as id fallen sick . Bed was comfortable room was so spacious, clean, hate the pepsi brand options for mini bar needed lemonade 7up is not lemonade... but i do hope to visit and enjoy the hotel properly in future and in hope to eat at Settimo as i missed on dinner there. Staff were friendly upon check in and out especially the concierge team. Im finding buffet breakfast are becoming all the same and did hope having club access itd be a bit more woah but not really and pretty basic non appealing
Stayed 1 night in Nov 2024

8/10 Good

Audrey

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very nice and the breakfast included in the executive lounge was great. The staff member that checked us in was very friendly and helpful. The only negatives were the view from the back of the building (straight into an apartment building) and the sofa bed was not made up despite us having booked for four people.
Stayed 1 night in Nov 2024

8/10 Good

Yanan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast I thought have more options
Stayed 5 nights in Nov 2024

10/10 Excellent

Lachlan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing pool/staff/food/location
Stayed 2 nights in Nov 2024

10/10 Excellent

Kathryn

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Patrick

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking included in the room cost. All stall very friendly and respectful.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities
A little disappointing for the price
We were very much looking forward to our stay and it was very expensive. The room itself was very big and luxurious, but we were looking directly into someone’s kitchen with no view except someone else’s living room and kitchen whatsoever. We asked to be moved but were told it was not possible. We tried not to let it ruin our stay but the outlook was terrible and we found it hard to enjoy the room. Pool and club access were great.
Stayed 1 night in Nov 2024

10/10 Excellent

Joyce Ann

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Aug 2024

10/10 Excellent

Abel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will see me again
Quick trip in Brisbane, The Westin delivered!!
Stayed 1 night in Oct 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible new build hotel, with great access to the Brisbane shopping areas. Was no more than a 5 minute walk. The swimming pool in this hotel was amazing with the swim up bar. I could have spent the whole day on this level!!
Stayed 2 nights in Oct 2024

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and facilities, we were hoping for a spa but to our surprise there wasn’t one! Otherwise good price and breakfast was amazing.
Stayed 1 night in Oct 2024

10/10 Excellent

Maryanne

Stayed 2 nights in Sep 2024

10/10 Excellent

Rachel

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Swim up bar was great - meals were lovely - bed was comfy
Stayed 1 night in Oct 2024

10/10 Excellent

Kaycee

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall our hotel & experience was fantastic. The only issue we had was that our bathroom had a bathtub but no plug.
Stayed 1 night in Oct 2024

10/10 Excellent

Marie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Marnie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

8/10 Good

Sillen

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great hotel and location, very clean and modern. Was a little disappointed with the housekeeping as they missed one of our rooms. Even after we spoke to reception only our towels were replaced. The beds were not made and toiletries were not replenished which was disappointing for a highly rated hotel.
Stayed 2 nights in Sep 2024

10/10 Excellent

Deanna

Liked: Cleanliness, staff & service
Stayed 1 night in Sep 2024

10/10 Excellent

Margaret

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Jeff, Mount Louisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were polite and helpful. I had to wait over 25 mins to get my car was the only negative but overall a great experience.
Stayed 1 night in Aug 2024

4/10 Poor

Maybelline

Stayed 1 night in Aug 2024

8/10 Good

Heather

Travelled with family
Liked: Cleanliness, staff & service
Great property but advertised as having the only swim up bar in Brisbane but it never opened and the main restaurant wasn’t even open on a Monday night. The breakfast wasn’t great. Definitely not worth the additional money.
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful rooms. Great amenities. Walking distance to an assortment of restaurants and the Queens botanical garden. The perfume in the lobby was a little overpowering but other than that a very pleasant stay
Stayed 1 night in Aug 2024

8/10 Good

Jade

Liked: Cleanliness
Stayed 1 night in Jul 2024

10/10 Excellent

FRANCK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024