Best Western Premier Heronston Hotel & Spa

3.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Best Western Premier Heronston Hotel & Spa

Desk, laptop workspace, iron/ironing board, free WiFi
Interior
Indoor pool
Reception
Breakfast and dinner served

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Spa
  • Gym

Explore the area

Map
Ewenny Road, Bridgend, Wales, CF35 5AW
  • Coity Castle
    6 min drive
  • Newcastle Castle
    6 min drive
  • Coed-Y-Mwstwr Golf Club
    6 min drive
  • Cardiff (CWL-Cardiff Intl.)
    36 min drive

Room options

Standard Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Accessible, Ground Floor (Walk-in Shower)

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking (with Sofabed)

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed

Deluxe Room, 1 King Bed, Non Smoking (Converts to 2 Twin Beds)

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Family Room, Multiple Beds, Non Smoking

  • 40 sq m
  • Sleeps 5
  • 1 Double Bed and 1 Twin Bed

Suite, 1 Double Bed, Non Smoking

  • 40 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 Double Bed

Standard Room, Multiple Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

Superior Room, 1 Double Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Superior Room, 1 King Bed, Non Smoking

  • 29 sq m
  • Sleeps 2
  • 1 King Bed

Deluxe Room, 2 Single Beds, Non Smoking (with Skylight)

  • 22 sq m
  • Sleeps 2
  • 2 Twin Beds

Junior Suite, 1 Queen Bed, Non Smoking (with Sofabed)

  • 29 sq m
  • Sleeps 3
  • 1 Queen Bed

Similar properties

About the area

Bridgend

A stay at Best Western Premier Heronston Hotel & Spa places you in the heart of Bridgend, within a 5-minute drive of Ewenny Priory Church and Church of St Aengus. .This eco-certified hotel is 2.3 mi (3.7 km) from Candleston Castle and 2.3 mi (3.7 km) from Ogmore Castle.

What's nearby

  • Coity Castle - 6 min drive
  • Coed-Y-Mwstwr Golf Club - 6 min drive
  • Royal Porthcawl Golf Club - 14 min drive
  • The Royal Mint Experience - 18 min drive
  • Trecco Bay - 22 min drive

Getting around

  • Wildmill Station - 5 min drive
  • Cardiff International Airport (CWL) - 36 min drive

Restaurants

  • ‪McDonald's - ‬14 min walk
  • ‪Costa Coffee - ‬19 min walk
  • ‪The Kings Head - ‬16 min walk
  • ‪Domino's Pizza - ‬2 min drive
  • ‪Toby Carvery Bridgend - ‬2 min drive

About this property

Best Western Premier Heronston Hotel & Spa

Eco-certified hotel with a fitness center and a sauna
Best Western Premier Heronston Hotel & Spa offers 75 accommodations with coffee/tea makers and hair dryers. LCD televisions come with satellite channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Bridgend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.

Children under 17 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub.

Guests can pamper themselves by indulging in the onsite spa services. There are 3 treatment rooms. Services include hot stone massages, facials, body scrubs, and body treatments.
Stay in one of 75 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers.
Treat yourself with massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
Satisfy your appetite for dinner at the hotel's restaurant, Crane, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. Full breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Crane - This restaurant serves breakfast and dinner.
Ewennys Bar & Grill - This bar serves dinner only. Open daily.
24-hour room service is available.

Awards and affiliations

Eco-Certified Property
This property participates in Green Tourism Program, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English, French, Polish, Romanian, Turkish, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Electric car charging station on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Full breakfast available for a fee daily 7:00 AM–10:00 AM: GBP 13.95 per person
  • 1 restaurant
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Crane
  • Ewennys Bar & Grill

Things to do

  • Fitness centre
  • Indoor pool
  • Sauna
  • Spa services
  • Steam room

Family friendly

  • Indoor pool
  • Laundry facilities

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Gift shop/newsstand

Guest services

  • 24-hour front desk
  • Daily housekeeping
  • Dry-cleaning service
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Porter/bellhop
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • 3 treatment rooms
  • Body scrubs
  • Body treatments
  • Facials
  • Manicures and pedicures
  • Massage - hot stone
  • Massage/treatment rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Lift door width (centimetres): 79
  • Grab bar near toilet
  • Toilet grab bar height (centimetres): 66
  • Step-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • 4 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 109
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Shower/bath combination
  • Towels

Entertainment

  • TV/satellite channels
  • LCD TV

Food and drink

  • Coffee/tea maker

More

  • Desk
  • Iron/ironing board
  • Laptop-friendly workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3 AM
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:30 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
The property hosts various banquet events throughout the year. Guests may be able to hear event related noise at any time.

Renovations and closures

The following facilities or services will be unavailable from May 13 2024 to January 1 2025 (dates subject to change):
  • Spa tub
The following facilities are closed on Tuesday:
  • Full-service spa
The following facilities are closed on Sunday:
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 10.00 per pet, per night
Service animals are welcome, and are exempt from fees
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 13.95 per person
  • Pet fee: GBP 10.00 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
This property provides access to the Leisure Club and Spa for guests under 17 years old from 7 to 9 AM and from 5 to 7 PM. The Leisure Club must be booked in advanced through reception.

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 17 years old are not allowed in the swimming pool, fitness facility, or spa tub, while guests under 17 years old are only allowed in the swimming pool and fitness facility with adult supervision

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Best Western Heronston Hotel Bridgend
Best Western Heronston Hotel
Best Western Heronston Bridgend
Best Western Heronston
Bridgend Best Western
Best Western Bridgend
BEST WESTERN Heronston Hotel & Spa Bridgend, Wales
Premier Heronston & Bridgend
Best Western Heronston Hotel Spa
Best Western Premier Heronston Hotel Spa
Best Western Premier Heronston Hotel & Spa Hotel
Best Western Premier Heronston Hotel & Spa Bridgend
Best Western Premier Heronston Hotel & Spa Hotel Bridgend

Best Western Premier Heronston Hotel & Spa Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 20 out of 39 reviews" "
Rating 8 - Good. 10 out of 39 reviews" "
Rating 6 - Okay. 5 out of 39 reviews" "
Rating 4 - Poor. 2 out of 39 reviews" "
Rating 2 - Terrible. 2 out of 39 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

6/10 Okay

DEIRDRE Maria, Andover

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was great for our needs as we had a wedding reception at another hotel. There was a wedding also at hotel we were staying in so a bit noisy later. Mostly the constant beat of music which seemed to go on a lot later than we expected! Room is clean and comfortable however soundproofing not great. Our neighbour seems to keep bathroom light on so sound from extractor fan going for ages-woke us up! Because of various noise issues would not stay again! Maybe we were unlucky with room location
Stayed 1 night in Sep 2024

8/10 Good

James

Stayed 1 night in Aug 2024

8/10 Good

Darryl

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Lee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Gorgeous deluxe room with access to a lovely little garden. Staff were very friendly and helpful. Beautiful reception area and plenty space to sit and relax both indoors and outside. I will definitely be back soon
Stayed 2 nights in Aug 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything we needed… pool is nice and the place may look shabby on the outside but is really together on the inside! Friendly staff!
Stayed 1 night in Aug 2024

8/10 Good

R

Stayed 1 night in Aug 2024

10/10 Excellent

Penni

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

MICHAEL

Stayed 1 night in Aug 2024

8/10 Good

Vanessa

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

Peter

Liked: Staff & service
Stayed 2 nights in Jul 2024

4/10 Poor

Andrew

Stayed 1 night in Jul 2024

6/10 Okay

A

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

2/10 Terrible

Max

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay. Recently refurbished rooms to a high standard. Lovely big showers and comfy beds. Staff all very friendly and helpful. Very happy to recommend all round. *****
Stayed 1 night in Jun 2024

10/10 Excellent

Mark

Stayed 2 nights in Jun 2024