Sheraton Melbourne Hotel

5.0 star property

Photo gallery for Sheraton Melbourne Hotel

Suite, 1 Bedroom, Non Smoking, City View (Corner) | View from room
Indoor pool
2 bars/lounges, cocktail bar
Suite, 1 Bedroom, Non Smoking, City View (Corner) | Living room
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Hot tub
  • Spa
  • Bar

Explore the area

Map
27 Little Collins Street, Melbourne, VIC, 3000
  • Princess Theatre
    ‪3 min walk‬
  • Melbourne Cricket Ground
    ‪19 min walk‬
  • Rod Laver Arena
    ‪20 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪29 min drive‬

Room options

Room, 2 Double Beds, Non Smoking, Garden View (Corner)

  • 38 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 2 Double Beds, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking, City View

  • 35 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, Garden View

  • 38 sq m
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Non Smoking, City View

  • 38 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Executive Suite, 1 King Bed, Non Smoking, City View (Corner)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, City View (Corner, Balcony)

  • 48 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Non Smoking, City View (Corner)

  • 77 sq m
  • City view
  • Sleeps 2
  • 1 King Bed

Room, 2 Double Beds, Non Smoking

  • 35 sq m
  • Sleeps 3
  • 2 Double Beds

Room, 1 King Bed, Non Smoking

  • 35 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About the area

Melbourne

Sheraton Melbourne Hotel is in the heart of Melbourne, within a 5-minute walk of Parliament House of Victoria and Princess Theatre. .This luxury hotel is 0.8 mi (1.4 km) from Royal Exhibition Building and 0.9 mi (1.5 km) from Rod Laver Arena.

What's nearby

  • Princess Theatre - 3 min walk - 0.3 km
  • Melbourne Cricket Ground - 19 min walk - 1.7 km
  • Rod Laver Arena - 20 min walk - 1.7 km
  • Queen Victoria Market - 4 min drive - 2.2 km
  • Crown Casino - 4 min drive - 2.6 km

Getting around

  • Parliament Station - 2 min walk
  • Flinders Street Station - 13 min walk
  • Melbourne Airport (MEL) - 29 min drive

Restaurants

  • ‪Market Lane Coffee - ‬3 min walk
  • ‪Raya - ‬1 min walk
  • ‪San Telmo - ‬1 min walk
  • ‪Imperial Hotel - ‬3 min walk
  • ‪Good Heavens - ‬3 min walk

About this property

Sheraton Melbourne Hotel

Luxury hotel with a full-service spa and bars
Sheraton Melbourne Hotel offers 174 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature premium bedding. 40-inch LCD televisions come with cable channels. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs and rainfall showerheads. Bathrooms are also outfitted with bathrobes, slippers, and designer toiletries.

This Melbourne hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include complimentary newspapers and hair dryers. Hypo-allergenic bedding and change of bedsheets can be requested. A nightly turndown service is provided and housekeeping is offered daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is open daily.
Make yourself at home in one of the 174 guestrooms featuring refrigerators and iPod docking stations. Your pillowtop bed comes with premium bedding. Wired and wireless internet access is complimentary, while 40-inch LCD televisions with cable programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and rainfall showerheads.
Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Satisfy your appetite for lunch, dinner, or brunch at Little Collins Street, a restaurant which specializes in international cuisine, or stay in and take advantage of the 24-hour room service. Relax with a refreshing drink at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-out. Event facilities at this hotel consist of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
Little Collins Street - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar.
Terrace Bar - This cocktail bar serves light fare only. Guests can enjoy alfresco dining (weather permitting). Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Parking on site (AUD 35 per night)
  • Valet parking on site (AUD 70 per night)

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: AUD 25 to 40 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Little Collins Street
  • Terrace Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room

Family friendly

  • Babysitting (surcharge)
  • Free cot
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Rooftop terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Detox wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Spa open daily

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Lift
  • Low-height electrical sockets in bathroom
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 40-inch LCD TV with cable channels
  • IPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The property charges 1.95 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for AUD 90.0 per night
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 25 to 40 per person
  • Self parking fee: AUD 35 per night
  • Valet parking fee: AUD 70.00 per night
  • Rollaway bed fee: AUD 90.0 per night
  • Credit card charges are subject to a surcharge of 1.95 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:00 AM to 9:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hotel Sheraton Melbourne
Melbourne Sheraton
Melbourne Sheraton Hotel
Sheraton Hotel Melbourne
Sheraton Melbourne
Sheraton Melbourne Hotel
Sheraton Melbourne Hotel Hotel
Sheraton Melbourne Hotel Melbourne
Sheraton Melbourne Hotel Hotel Melbourne

Sheraton Melbourne Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 580 out of 1001 reviews
Rating 8 - Good. 252 out of 1001 reviews
Rating 6 - Okay. 97 out of 1001 reviews
Rating 4 - Poor. 39 out of 1001 reviews
Rating 2 - Terrible. 33 out of 1001 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

8/10 Good

Sam

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Idaira

Stayed 1 night in Jan 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was fabulous, staff friendly and helpful and the room was very clean and well appointed! Thank you
Stayed 1 night in Dec 2024

8/10 Good

Maria, Essendon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Nicola

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were very polite and professional
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Our stay at the Sheraton was a delight, from the moment we booked and discovered we'd been upgraded to a deluxe room with free parking and breakfast, arrival and check-in, the attentive service and quiet luxurious room. The hotel is in a great location. Unfortunately we ran out of time to try out all the facilities. We'll just have to go back. 😉
Stayed 2 nights in Dec 2024

10/10 Excellent

Allison

Stayed 1 night in Dec 2024

6/10 Okay

Belinda

Stayed 1 night in Dec 2024

10/10 Excellent

Dianne

Liked: Cleanliness, staff & service, property conditions & facilities
Nil
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Stayed 2 nights in Nov 2024

8/10 Good

STEPHEN A

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Clean, quiet, friendly, good bed, coffee was. Just ok. Same with food.
Stayed 2 nights in Nov 2024

8/10 Good

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Martlie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Lovely stay, very comfortable bed. Got upgraded to a deluxe room. Good massage at the spa. Walking distance to good cafes and restaurants
Stayed 1 night in Nov 2024

6/10 Okay

Zoran

Business traveller
Breakfast was terrible
Stayed 2 nights in Nov 2024

10/10 Excellent

Jacki

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Goran, Caroline Springs

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location and great buffet breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Darcy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Felt very nice and classy, the buffet was delicious
Stayed 2 nights in Sep 2024

8/10 Good

Ross

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Our 4th stay and again really enjoyed it, location is great, but the pool and steam room are the best 😁
Stayed 1 night in Nov 2024

10/10 Excellent

Melvin

Stayed 1 night in Nov 2024

2/10 Terrible

Krystal

Liked: Cleanliness
Disliked: Room comfort
Melb stay
Thought it was lacking coffee/sugar/drinks/minibar in room, given it was such a nice room. Also there was no bin bags in the room. And also my money hasnt been refunded.
Stayed 1 night in Nov 2024

6/10 Okay

Arkadiusz

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2024

8/10 Good

Sonia

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was disappointed with the bedding in my room and also the condition of the bathroom.
Stayed 2 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

John

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Nice rooms, pleasant staff.
Stayed 3 nights in Oct 2024

10/10 Excellent

Nadine

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mummy holiday
I had a lovely stay and the breakfast was so yummy 😋😋
Stayed 1 night in Oct 2024