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Pan Pacific Melbourne

5.0 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Pan Pacific Melbourne

Panoramic Suite (Pacific Club Access)
Exterior detail
Exterior detail
Two Bedroom City Skyline Suite
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Breakfast available
  • Housekeeping
  • Room service
  • Parking available
  • Laundry

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • DFO South Wharf
    ‪1 min walk‬
  • Crown Casino
    ‪8 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪21 min drive‬

Room options

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite

Two Bedroom Bay View Suite

  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Premium bedding, minibar, in-room safe, desk

Family Queen Room

  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access)

  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

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The price is AU$482
for 1 room
includes taxes & fees
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About the area

Melbourne

With a stay at Pan Pacific Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. .This family-friendly hotel is 1 mi (1.7 km) from Crown Casino and 1.2 mi (2 km) from SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk
  • Crown Casino - 8 min walk
  • SEA LIFE Melbourne - 13 min walk
  • Queen Victoria Market - 4 min drive
  • Melbourne Central - 5 min drive

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪The Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Dock 37 Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi

Parking and public transport

  • Secured covered self parking on site (AUD 35 per day)
  • Secured covered valet parking on site (AUD 65 per night; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee 6:30 AM–10:30 AM on weekdays and 6:30 AM–11:00 AM on weekends: AUD 48 for adults and AUD 24 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Dock 37 Bar and Kitchen
  • Cafe Orr
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour fitness centre
  • Shopping centre
  • Shopping

Family friendly

  • Babysitting (surcharge)
  • Corner/local shop
  • High chair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • ATM/banking services
  • Ballroom
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (4844 square feet of space)
  • Meeting rooms - 8

Outdoors

  • Terrace

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Pillow menu
  • Premium bedding

Bathroom

  • Dressing gowns
  • Deep-soaking bath
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Separate bath and shower
  • Towels

Entertainment

  • 55-inch LCD TV
  • TV/satellite channels
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge
  • Minibar

More

  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products used
  • Free newspapers
  • Iron/ironing board
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Slippers
  • Turndown service

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 35 per day
  • Covered valet parking fee: AUD 65 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 713 out of 1006 reviews" "
Rating 8 - Good. 191 out of 1006 reviews" "
Rating 6 - Okay. 70 out of 1006 reviews" "
Rating 4 - Poor. 24 out of 1006 reviews" "
Rating 2 - Terrible. 8 out of 1006 reviews" "

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Leigh

Travelled with partner
Liked: Staff & service
The toilet area /shower bath had a weird smell
Stayed 1 night in Jan 2025

10/10 Excellent

Jack

Travelled with partner
Liked: Staff & service, property conditions & facilities
Excellent
Stayed 1 night in Oct 2024

8/10 Good

Stephen

Business traveller
Liked: Property conditions & facilities
Still the best hotel in Melb for access from airport, straight off freeway and in. Fantastic rooms with amazing views and soft bed. Just need to get the staff firing and attention to detail could be a Melbourne landmark.
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony James

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Oct 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Oct 2024

8/10 Good

Danny

Stayed 1 night in Sep 2024

8/10 Good

Leanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Another great stay. We really like it for it's distance to shops but also that it makes you walk more as it is not right on the door stop of the city. Disappointed not to be offered a welcome drink. Reception staff both excellent on arrival and departure. thank you for another great stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Winnie, Markham

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

10/10 Excellent

Stacey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The service is exceptional. Everyone is so lovely, welcoming and helpful. Sabrina went above and beyond to deliver milk for my toddler during the morning rush. Thank you again!
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay
We love our stays at Pan Pacific, it’s close to everything Melbourne has in offer while being a quiet location. The staff are always attentive and the also have a great buffet breakfast.
Stayed 1 night in Oct 2024

10/10 Excellent

Ngarie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Being greeted with a glass of bubbles and delicious chocolates on check in was a perfect start. Staff were very friendly and helpful. Room was spacious and very nice. Views were fantastic. Room and bathroom were spotlessly clean. Bed very comfortable and the pillows were like clouds! Very close to restaurants, bars, shopping, casino. Parked the car and did not need it again. We will be back.
Stayed 1 night in Oct 2024

10/10 Excellent

Tim

Travelled with partner
Liked: Amenities
The service was excellent ..the views from my room amazing
Stayed 1 night in Sep 2024

10/10 Excellent

Mack

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very helpful. The Pacific Club lounge was an added benefit—nice relaxing area with breakfast in morning, good snacks drinks and food in evenings from 5-7:00. The breakfast was excellent in both restaurant and Club. Would definitely stay there for convention Centre access or convenience to downtown. Restaurants are better on other side of River.
Stayed 4 nights in Sep 2024

10/10 Excellent

Kirby

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Riccardo

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious rooms Fantastic breakfast! Really nice staff Thermostat worked well Bed was comfy (pillows acceptable) Like the area and the views but things around the hotel closes really early in the evening Decent parking Overall great place, even 'for the money'
Stayed 6 nights in Sep 2024

8/10 Good

Anna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Rikesh

Stayed 2 nights in Sep 2024

10/10 Excellent

Deepak

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an amazing stay there! Would love to book again whenever i visit to Melbourne
Stayed 3 nights in Sep 2024

10/10 Excellent

Kelly

Stayed 1 night in Aug 2024

10/10 Excellent

Geoffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Naika

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, great location and comfortable rooms
Stayed 2 nights in Sep 2024

10/10 Excellent

Linley

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great plāce to stay but it was a shame that the Convention Centre was targeted by protestors so there were lots of areas fenced off!
Stayed 5 nights in Sep 2024

10/10 Excellent

Kevork

Travelled with family, Business traveller, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel !!!
Stayed 4 nights in Sep 2024

10/10 Excellent

Felipe

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very clean new and confortable.
Stayed 1 night in Sep 2024