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Pan Pacific Melbourne

5.0 star property

Photo gallery for Pan Pacific Melbourne

Enjoy a warm atmosphere in our restaurant with a central bar, comfortable seating, and a spacious staircase.
Exterior
Enjoy a panoramic city view from the comfort of this stylish room, featuring a sofa, coffee table, dining area, and elegant decor.
Stunning lobby with a grand staircase, reception desk, and modern art installation.
Enjoy a city view from the large panoramic window in this stylish room featuring a comfortable bed and seating area.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Housekeeping
  • Room service
  • Parking available

Explore the area

Map
2 Convention Centre Place, South Wharf, VIC, 3006
  • Melbourne Convention and Exhibition Centre
    ‪1 min walk‬
  • Crown Casino
    ‪7 min walk‬
  • Melbourne Central
    ‪3 min drive‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪22 min drive‬

Room options

View all photos for Two Bedroom Bay View Suite

Two Bedroom Bay View Suite | Living room

Two Bedroom Bay View Suite

9.4 out of 10
Exceptional
(3 reviews)
  • 76 sq m
  • Bay view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

Two Bedroom City Skyline Suite

9.8 out of 10
Exceptional
(9 reviews)
  • 76 sq m
  • City view
  • Sleeps 5
  • 2 King Beds OR 1 King Bed and 2 Twin Beds

View all photos for Deluxe Twin Room

Deluxe Twin Room

Deluxe Twin Room

9.8 out of 10
Exceptional
(18 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe King Room

Deluxe King Room

Deluxe King Room

9.4 out of 10
Exceptional
(77 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 King Bed

View all photos for Premier King Room with City View

Premier King Room with City View

Premier King Room with City View

9.4 out of 10
Exceptional
(32 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Family Queen Room

Family Queen Room

Family Queen Room

9.2 out of 10
Wonderful
(35 reviews)
  • 38 sq m
  • Bay view
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed

View all photos for Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

Pacific Club Room (Pacific Club Access)

9.8 out of 10
Exceptional
(16 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Yarra Suite (Pacific Club Access)

Yarra Suite (Pacific Club Access) | Living area

Yarra Suite (Pacific Club Access)

9.0 out of 10
Wonderful
(7 reviews)
  • 85 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

Panoramic Suite (Pacific Club Access)

10.0 out of 10
Exceptional
(1 review)
  • 68 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Enjoy a meal in a stylish space with individual and communal seating, a bar area, and a city view.

Novotel Melbourne South Wharf

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
4.5 out of 5, Wonderful, (1004)
The price is AU$475
for 1 room
includes taxes & fees
2 Aug - 3 Aug
Novotel Melbourne South Wharf

About the area

Melbourne

With a stay at Pan Pacific Melbourne, you'll be centrally located in Melbourne, steps from Melbourne Convention and Exhibition Centre and DFO South Wharf. .This family-friendly hotel is 1 mi (1.7 km) from Crown Casino and 1.2 mi (2 km) from SEA LIFE Melbourne.

What's nearby

  • Melbourne Convention and Exhibition Centre - 1 min walk - 0.0 km
  • Crown Casino - 7 min walk - 0.6 km
  • SEA LIFE Melbourne - 10 min walk - 0.9 km
  • Queen Victoria Market - 3 min drive - 2.3 km
  • Melbourne Central - 3 min drive - 1.9 km

Getting around

  • Flagstaff Station - 4 min drive
  • Southern Cross Station - 16 min walk
  • Melbourne Airport (MEL) - 21 min drive

Restaurants

  • ‪DFO Food Court - ‬3 min walk
  • ‪The Boatbuilders Yard - ‬7 min walk
  • ‪Munich Brauhaus Melbourne - ‬2 min walk
  • ‪BangPop - ‬3 min walk
  • ‪Melbourne Cellar Door - ‬2 min walk

About this property

Pan Pacific Melbourne

Luxury Melbourne hotel connected to the convention center, steps from Melbourne Convention and Exhibition Centre
Pan Pacific Melbourne offers 396 accommodations with minibars and safes. Accommodations offer separate sitting areas. Beds feature premium bedding. A pillow menu is available. 55-inch LCD televisions come with premium digital channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Make yourself at home in one of the 396 guestrooms featuring minibars and LCD televisions. Complimentary wired and wireless internet access keeps you connected, and digital programming provides entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Enjoy recreation amenities such as a 24-hour fitness center or take in the view from a terrace. Additional features at this hotel include complimentary wireless internet access, concierge services, and babysitting (surcharge).
Grab a bite to eat at Dock 37 Bar and Kitchen, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include a 24-hour business center, limo/town car service, and express check-in. Planning an event in Melbourne? This hotel has 4844 square feet (450 square meters) of space consisting of a conference center and 8 meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 6:30 AM and 11:00 AM.
Dock 37 Bar and Kitchen - This restaurant serves breakfast and dinner. Guests can enjoy drinks at the bar.
Cafe Orr - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered. Open daily.
Dock 37 Bar and Kitchen - This bar serves light fare only. Open daily.
Late night fare is available from 24-hour room service.

Languages

Arabic, Chinese (Mandarin), Dutch, English, Filipino, French, German, Hindi, Indonesian, Japanese, Korean, Polish, Portuguese, Russian, Spanish, Turkish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Limo/town car service
  • Secured, covered parking on site (AUD 50 per day)
  • Secured, covered valet parking on site (AUD 75 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to 11:00 AM on weekends; AUD 48 for adults and AUD 24 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Cafe Orr
  • Dock 37 Bar and Kitchen
  • Dock 37 Bar and Kitchen

Things to do

  • 24-hour gym
  • Shopping centre

Family friendly

  • Babysitting (surcharge)
  • Grocery/convenience store
  • Highchair
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • 8 meeting rooms
  • Computer station
  • Conference centre (4,844 square foot of space)

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 15 floors
  • Ballroom
  • Built in 2009
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Water dispenser usage encouraged

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 55-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 3:00 AM
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.25 percent for credit card payments
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 180.0 per night

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 for adults and AUD 24 for children
  • Covered self parking fee: AUD 50 per day
  • Covered valet parking fee: AUD 75 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 180.0 per night
  • Credit card charges are subject to a surcharge of 1.25 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector and a smoke detector

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hilton Hotel South Wharf Melbourne
Pan Pacific Melbourne Hotel
Hilton South Wharf Melbourne
South Wharf Melbourne Hilton
Hilton Melbourne South Wharf Hotel Melbourne
Pan Pacific Melbourne Hotel
Pan Pacific Melbourne South Wharf
Pan Pacific Melbourne Hotel South Wharf

Pan Pacific Melbourne Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 715 out of 1003 reviews
Rating 8 - Good. 187 out of 1003 reviews
Rating 6 - Okay. 67 out of 1003 reviews
Rating 4 - Poor. 23 out of 1003 reviews
Rating 2 - Terrible. 11 out of 1003 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

8/10 Good

Dondre

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property! Enjoyed my stay
Stayed 3 nights in Apr 2025

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Close to Southank and Casino. 10/10

A lovely stay. Highly reccomend!
Stayed 1 night in Apr 2025

8/10 Good

Brian

Stayed 1 night in Apr 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Melbourne rocks!

Melbourne was our second stop during our trip Down Under. The Pan Pacific is a new, modern, chic as f… hotel! The staff was excellent and kind all around. The room was spacious, comfortable, clean and fresh, a haven for rest and recovery after touring the city all around. Location could not be better, walking distance to many attractions, restaurants. Transportation through and from the airport was easy, close by tram stations to move around the city were readily available. Their restaurant, Dock 37 was chic, and with good aesthetics. Food was neat, delicious, and fresh (at a good price) I endorse their lychee caipiroshka from their cocktail menu - delish!
Stayed 4 nights in Apr 2025

10/10 Excellent

Daniel

Stayed 2 nights in Mar 2025

8/10 Good

Luke

Business traveller
Liked: Staff & service, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Marija

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed for one night as we had a wedding on the wharf. We couldn’t fault this hotel - the staff were amazing and the hotel was one of the nicest we have ever stayed in. It is right next to DFO, so you can get some shopping in, but also really central to Southbank and cbd by walking or transport. We would definitely love to come back!
Stayed 1 night in Mar 2025

10/10 Excellent

Mauricio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
From the time we arrived pan pacific is so welcoming and helpful we decided to stay a second night and they gave us a wonderful deal breakfast was wonderful as was our room service and where it is positioned is amazing easy access that impress l have 7 more concerts this year l will be booking to stay thankyou pan pacific Melbourne 😊
Stayed 1 night in Apr 2025

10/10 Excellent

Simon

Stayed 1 night in Mar 2025

8/10 Good

Charles Siu Ming

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

marcus van der

Stayed 2 nights in Mar 2025

6/10 Okay

Renae

Liked: Cleanliness, property conditions & facilities
The carpark ticket never worked which became very frustrating. We never got milk or coffee in our rooms had to ring down for them. Good location if your looking to shop at DFO
Stayed 3 nights in Mar 2025

10/10 Excellent

Ged

Liked: Cleanliness, staff & service, property conditions & facilities
Always a great stay when we are visiting the convention centre
Stayed 1 night in Mar 2025

8/10 Good

Tiancheng

Stayed 3 nights in Mar 2025

10/10 Excellent

Kirsty

Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Ka Fai

Stayed 1 night in Mar 2025

10/10 Excellent

Shannon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best Place central for all things amazing

Love the room and the staff were amazing the location is amazing will definitely stay here from now on for future stays 1105 best room ever.
Stayed 1 night in Mar 2025

8/10 Good

Narinder

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I dont like air con system in the room
Stayed 2 nights in Mar 2025

10/10 Excellent

Raelene

Liked: Cleanliness, property conditions & facilities, room comfort

king deluxe city/yarra views

upon arrival was given an upgrade with this I mentioned it was my birthday, within an hour I had a bottle of bubbly delivered to my room which was complimentary
Stayed 2 nights in Mar 2025

10/10 Excellent

Sam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing city view

Amazing view of Yarra River & City skyline Beautiful room
Stayed 1 night in Feb 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A brilliant hotel in experience

A very good stay. Brilliant service from everyone, especially the team within the Club Lounge. Thank you!
Stayed 3 nights in Feb 2025

10/10 Excellent

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great property
Stayed 2 nights in Feb 2025

10/10 Excellent

angela

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

South wharf lication

Hotel was fabulous and in a great location with restaurants bars and cafe near by as well DFO south wharf shopping centre right next door. Melb convention centre next door. Fabulous Location if looking to stay out of cbd (20 min walk)
Stayed 1 night in Feb 2025