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Grand Hyatt Melbourne

5.0 star property

Photo gallery for Grand Hyatt Melbourne

Lobby
Exterior
Meeting facility
Lobby
Meeting facility

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Pool

Explore the area

Map
123 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Bourke Street Mall
    ‪8 min walk‬
  • Melbourne Central
    ‪10 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

View all photos for Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

Room, 1 King Bed (Spa)

  • City view
  • 45 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 1 King Bed

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Room, 2 Single Beds

  • City view
  • 33 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

Diplomatic Suite (Grand Club Lounge Access)

  • City view
  • 141 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

View from room

Club Room, 2 Single Beds, River View (Grand Club Lounge Access)

  • River view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed, River View (Grand Club Lounge Access)

View from room

Club Room, 1 King Bed, River View (Grand Club Lounge Access)

  • River view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

Cocktail bar

Deluxe Room, 1 King Bed, Corner (Grand Club Lounge Access)

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Club Room, 2 Single Beds (Grand Club Lounge Access)

Cocktail bar

Club Room, 2 Single Beds (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Club Room, 1 King Bed (Grand Club Lounge Access)

Cocktail bar

Club Room, 1 King Bed (Grand Club Lounge Access)

  • City view
  • 35 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Single Beds, River View

View from room

Room, 2 Single Beds, River View

  • River view
  • 34 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

Grand Suite, 1 King Bed (Grand Club Lounge Access)

  • City view
  • 80 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed, Corner

Egyptian cotton sheets, premium bedding, pillow-top beds, minibar

Deluxe Room, 1 King Bed, Corner

  • City view
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

View from room

Room, 1 King Bed, River View

  • River view
  • 34 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | View from room

Room, 1 King Bed, City View

  • City view
  • 33 sq m
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

The Langham, Melbourne

  • Pool
  • Hot tub
  • Spa
  • Free WiFi
4.6 out of 5, Wonderful, (1138)
The price is AU$293
for 1 room
includes taxes & fees
2 May - 3 May
The Langham, Melbourne

About the area

Melbourne

With a stay at Grand Hyatt Melbourne, you'll be centrally located in Melbourne, steps from Collins Street and within a 5-minute walk of Regent Theatre. .This family-friendly hotel is 0.5 mi (0.8 km) from Bourke Street Mall and 0.5 mi (0.8 km) from Princess Theatre.

What's nearby

  • Collins Street - 1 min walk - 0.0 km
  • Bourke Street Mall - 8 min walk - 0.7 km
  • Princess Theatre - 9 min walk - 0.8 km
  • Melbourne Central - 10 min walk - 0.9 km
  • Rod Laver Arena - 19 min walk - 1.6 km

Getting around

  • Flinders Street Station - 8 min walk
  • Parliament Station - 8 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Lune Croissanterie - ‬1 min walk
  • ‪Collins Kitchen - ‬1 min walk
  • ‪Grand Hyatt Club Lounge - ‬1 min walk
  • ‪Chin Chin - ‬2 min walk
  • ‪Garden State Hotel - ‬2 min walk

About this property

Grand Hyatt Melbourne

Luxury hotel with a full-service spa and a 24-hour fitness center
Grand Hyatt Melbourne offers 550 accommodations with minibars and safes. Pillowtop beds feature Egyptian cotton sheets and premium bedding. 32-inch LCD televisions come with premium digital channels and pay movies. Refrigerators and coffee/tea makers are provided. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks, complimentary newspapers, and phones. Additionally, rooms include complimentary bottled water and irons/ironing boards. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include an outdoor tennis court, a sauna, and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

City Club Wellness has 2 treatment rooms. Services include deep-tissue massages, hot stone massages, sports massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is open daily.
Make yourself at home in one of the 550 guestrooms featuring refrigerators and minibars. Your pillowtop bed comes with Egyptian cotton sheets. Wired and wireless internet access is complimentary, while 32-inch LCD televisions with digital programming provide entertainment. Private bathrooms with separate bathtubs and showers feature deep soaking bathtubs and hair dryers.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including an indoor pool, a hot tub, and an outdoor tennis court. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.
Stop by Collins Kitchen for lunch, dinner, or brunch, where this restaurant specializes in international cuisine. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Quench your thirst with your favorite drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM for a fee.
Featured amenities include complimentary wired internet access, a 24-hour business center, and limo/town car service. Planning an event in Melbourne? This hotel has 9688 square feet (900 square meters) of space consisting of a conference center and 15 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 10:30 AM and on weekends between 7:00 AM and 11:00 AM.
Collins Kitchen - This restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Ru-Co Bar - This cocktail bar serves light fare only. Happy hour is offered. Open select days.
Lobby Lounge & Bistro Bar - Onsite bistro. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from room service (during limited hours).

Awards and affiliations

Eco-Certified Property
This property participates in EarthCheck, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

Chinese (Mandarin), Dutch, English, French, German, Hindi, Italian, Korean, Russian, Spanish, Vietnamese

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Valet parking on site (AUD 90 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 7:00 AM to 11:00 AM on weekends; AUD 48 to 52 for adults and AUD 24 to 26 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Collins Kitchen
  • Lobby Lounge & Bistro Bar
  • Ru-Co Bar

Things to do

  • 24-hour gym
  • Basketball
  • Fitness classes
  • Full-service spa
  • Hot tub
  • Indoor pool
  • Outdoor tennis court
  • Pilates classes
  • Sauna
  • Shopping
  • Steam room
  • Tennis lessons
  • Yoga classes

Family friendly

  • Children's games
  • Free cot
  • In-room babysitting
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 24-hour business centre
  • Computer station
  • Conference centre (9,688 square foot of space)

Outdoors

  • Pool loungers

Full-service spa

  • 2 treatment rooms
  • Aromatherapy
  • Body wraps
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

Room amenities

Bedroom

  • Blackout drapes
  • Egyptian cotton sheets
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Deep soaking bathtub
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium digital channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Late-night room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 95.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 48 to 52 for adults, and AUD 24 to 26 for children
  • Valet parking fee: AUD 90 per night (in/out privileges)
  • Rollaway bed fee: AUD 95.0 per day
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Grand Hyatt Melbourne
Grand Hyatt Melbourne Hotel
Hyatt Melbourne Grand
Melbourne Grand Hyatt
Grand Hyatt Melbourne Hotel Melbourne
Hyatt Melbourne
Melbourne Hyatt
Grand Hyatt Melbourne Hotel
Grand Hyatt Melbourne Melbourne
Grand Hyatt Melbourne Hotel Melbourne

Grand Hyatt Melbourne Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 663 out of 1002 reviews
Rating 8 - Good. 191 out of 1002 reviews
Rating 6 - Okay. 81 out of 1002 reviews
Rating 4 - Poor. 39 out of 1002 reviews
Rating 2 - Terrible. 28 out of 1002 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Alan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Felt like a special guest, staff were very welcoming, facilities were immaculate, room was luxurious, quiet and roomy, and the view was lovely. Located really close to the centre of town, terrific access for shopping and dining. Highly recommend for your stay.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a real treat it was lovely
Stayed 1 night in Mar 2025

10/10 Excellent

Aashish

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property with access to the best hotel gym i've ever been to. Great service as well.
Stayed 3 nights in Jan 2025

8/10 Good

Matthew

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service was top notch, beautiful hotel and great view from the corner room. Its an old school 5 star hotel with nothing to complain about by any means but the rooms are perhaps ready for a bit of a revamp. Still perfectly clean, comfy and great of course. The cocktail bar was solid. Decent happy hour, moody, chill, had a great few drinks there. Location and that iconic entry and lobby was cool. Enjoyed the stay bit might try something a little more butique next time.
Stayed 1 night in Jan 2025

2/10 Terrible

Nardos

Travelled with family and small children
Disliked: Staff & service, property conditions & facilities
The bathroom next room is so loud and disturbing And also breakfast wasn't good no much choice I wouldn’t recommend any one to go there Not happy at all spending this much money the crevice so poor
Stayed 2 nights in Dec 2024

10/10 Excellent

Saige

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good place to stay for R&R providing you request a quiet room up
Stayed 1 night in Jan 2025

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel in the heart of Melbourne!
Stayed 1 night in Oct 2024

10/10 Excellent

Annabel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Karyn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Daichi

Stayed 7 nights in Dec 2024

10/10 Excellent

Colan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2024

10/10 Excellent

Bahriye

Liked: Staff & service
Stayed 1 night in Oct 2024

8/10 Good

Benjamin

Travelled with partner
Liked: Cleanliness, staff & service
Nice stay, older hotel but has everything
Stayed 1 night in Dec 2024

10/10 Excellent

Matthew

Stayed 2 nights in Dec 2024

8/10 Good

Deepak

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
For such high prices, breakfast should be included with the stay. I was amazed to find out that I had to pay out of pocket for the breakfast upon checking out
Stayed 2 nights in Dec 2024

10/10 Excellent

Pascale

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Michael

Stayed 2 nights in Dec 2024

8/10 Good

Jeffrey

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has all the bells and whistles you would expext from a 5 star property in a great location. Only 2 issues we had this visit was a lot of noise from room above us with running kids who also tended to scream quite a lot. And for some reason i cannot explain, single ply toilet paper is in use that I would be surprised to find at a rural motel, let alone a Big City 5 star property.
Stayed 3 nights in Dec 2024

10/10 Excellent

Jonathan, Ascot

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great Service…! A true 5 Star Establishment
Stayed 2 nights in Dec 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely rooms with plenty of shops nearby I’ll be staying again soon
Stayed 1 night in Dec 2024

10/10 Excellent

Anita

Liked: Cleanliness, staff & service, property conditions & facilities
I liked everything about this property
Stayed 4 nights in Dec 2024

8/10 Good

Verified traveller

Liked: Staff & service, room comfort
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Dec 2024

8/10 Good

Jiewen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent service but little old facility
Stayed 1 night in Dec 2024

10/10 Excellent

Scott

Stayed 1 night in Dec 2024

10/10 Excellent

Jessica

Stayed 1 night in Dec 2024