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Oaks Melbourne Southbank Suites

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Oaks Melbourne Southbank Suites

Lobby sitting area
LCD TV
View from room
View from property
Fridge, microwave, oven, stovetop

Reviews

8.6 out of 10

Excellent

Popular amenities

  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Washer
  • Gym
  • Air conditioning

Explore the area

Map
57-61 City Road, Southbank, VIC, 3006
  • Southbank Promenade
    3 min walk
  • Southbank Noodle Bar
    1 min walk
  • Flinders Street Station
    8 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    25 min drive

Room options

View all photos for One Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for One Bedroom Apartment- View (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View (No Housekeeping)

  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Executive Apartment

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for Two Bedroom Apartment

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Executive Apartment  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Executive Apartment  (No Housekeeping)

  • 84 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 5
  • 2 Queen Beds

View all photos for One Bedroom Apartment- View

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment- View

  • 41 sq m
  • 1 bedroom
  • 1 bathroom
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment- City View  (No Housekeeping)

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View  (No Housekeeping)

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Two Bedroom Apartment- City View

Fridge, microwave, oven, stovetop

Two Bedroom Apartment- City View

  • 59 sq m
  • 2 bedrooms
  • 2 bathrooms
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

One Bedroom Apartment (No Housekeeping)

  • 42 sq m
  • 1 bedroom
  • 1 bathroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Bedroom Apartment (No Housekeeping)

Iron/ironing board, free WiFi, bed sheets

Two Bedroom Apartment (No Housekeeping)

  • 59 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Room

WRAP on Southbank

Pool
Kitchen
Washer
Dryer
4.4 out of 5, Excellent, (2641)
The price is AU$218
for 1 night
includes taxes & fees
4 Jan - 5 Jan
WRAP on Southbank

About the area

Melbourne

Located in Melbourne (Southbank), Oaks Melbourne Southbank Suites is within a 15-minute walk of Collins Street and Crown Casino. .This aparthotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from Bourke Street Mall.
View more Aparthotels in MelbourneOpens in a new window

What's nearby

  • Collins Street - 9 min walk
  • Bourke Street Mall - 13 min walk
  • Crown Casino - 13 min walk
  • Melbourne Central - 15 min walk
  • Rod Laver Arena - 2 min drive

Getting around

  • Flinders Street Station - 8 min walk
  • Melbourne Central Station - 18 min walk
  • Melbourne Airport (MEL) - 25 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬2 min walk
  • ‪BearBrass - ‬3 min walk
  • ‪Aria Bar & Lounge - ‬2 min walk
  • ‪Saporito Cafe Bar & Grill - ‬5 min walk

About this property

Oaks Melbourne Southbank Suites

Aparthotel with a fitness center, a short walk to Collins Street
Oaks Melbourne Southbank Suites offers 121 accommodations with washers/dryers and hair dryers. Accommodations offer separate sitting areas. Accommodations at this 4-star aparthotel have kitchens with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. LCD televisions come with cable channels. Housekeeping is provided daily.

Recreational amenities at the aparthotel include a fitness center.
Make yourself at home in one of the 121 guestrooms, featuring kitchens with refrigerators and ovens. LCD televisions with cable programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as separate sitting areas and microwaves.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and complimentary use of a nearby fitness facility.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Self parking (subject to charges) is available onsite.

Languages

English

Property amenities

Internet

  • Free WiFi

Parking and transport

  • On-site parking available only on request
  • Covered self parking on site (AUD 45 per night; includes in/out privileges)
  • Extended parking on site (AUD 35 per week)
  • Limited on-site parking
  • Height restrictions apply for on-site parking

Family friendly

  • Children stay for free (see details)

Kitchen

  • Fridge
  • Stovetop
  • Microwave
  • Oven
  • Dishwasher
  • Toaster
  • Cookware/dishes/utensils

Bedrooms

  • Bed sheets provided
  • Rollaway/extra beds: AUD 59.0 per night

Bathrooms

  • Shower
  • Free toiletries
  • Towels provided
  • Hairdryer

Living spaces

  • Living room
  • Dining room
  • Sitting area

Entertainment

  • LCD TV with cable service

Laundry

  • Washer/dryer
  • Dry cleaning/laundry service
  • Laundry facilities

Climate control

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift
  • Smoke-free property

Services and conveniences

  • Daily housekeeping
  • Multilingual staff
  • Iron/ironing board
  • Phone
  • Luggage storage
  • Safe at front desk
  • 24-hour front desk

Location highlights

  • In the entertainment district

Things to do

  • Fitness centre
  • Fitness facilities nearby (free access)

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector installed (host has indicated that there is a smoke detector on the property)

General

  • 121 rooms
  • 37 floors
  • 1 building
  • Built in 2016
  • Recycling

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The property charges 1.5 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 59.0 per night
Cribs (infant beds) are available for AUD 20 per night

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Covered self parking fee: AUD 45 per night (in/out privileges)
  • Extended parking fee: AUD 35 per week
  • Crib (infant bed) fee: AUD 20 per night
  • Rollaway bed fee: AUD 59.0 per night
  • Credit card charges are subject to a surcharge of 1.5 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Guests must contact this property in advance to reserve onsite parking
This property accepts credit cards and debit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property

We should mention

Parking height restrictions apply

Property is also known as

Oaks Southbank Hotel
Oaks Southbank Apartment
Oaks Southbank
Oaks Melbourne Southbank Suites Southbank
Oaks Melbourne Southbank Suites Aparthotel
Oaks Melbourne Southbank Suites Aparthotel Southbank

Oaks Melbourne Southbank Suites Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 829 out of 1687 reviews" "
Rating 8 - Good. 645 out of 1687 reviews" "
Rating 6 - Okay. 132 out of 1687 reviews" "
Rating 4 - Poor. 49 out of 1687 reviews" "
Rating 2 - Terrible. 32 out of 1687 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

William

Business traveller
Liked: Cleanliness, room comfort
My stay exceeded my expectations.
The property is very centrally located particularly to the Arts precinct. Because of the purpose of my trip to Melbourne, I had requested an apartment as high as possible. As a result I was allotted an apartment on the 31st floor which had stunning city views. It was immaculately presented. The staff were friendly, helpful and professional in attending to my requirements.
Stayed 3 nights in Sep 2024

10/10 Excellent

Jim

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Excellent location
Stayed 1 night in Sep 2024

10/10 Excellent

Jon

Travelled with family
Liked: Cleanliness, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

Pradeep

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Staff were great, but no room service, no window, no breakfast and still $233! absolutely no value, never ever going to stay there again unfortunately. Terrible terrible
Stayed 1 night in Sep 2024

6/10 Okay

Lea Jade

Travelled with partner
Was ok for 1 night, worth paying for the views
Stayed 1 night in Sep 2024

8/10 Good

David

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Melbourne Southbank Oaks was close to what we wanted👌
Stayed 4 nights in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ninos

Stayed 1 night in Aug 2024

10/10 Excellent

Nat

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The property was well equipped with everything we needed for our stay.
Stayed 3 nights in Aug 2024

6/10 Okay

Glen

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Was given an “upgrade” to a 2 bedroom apartment but was told if we used the second bedroom we would be charged extra? Sort of defeats the purpose of the upgrade I think?
Stayed 3 nights in Aug 2024

2/10 Terrible

Peter

Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kelly-Anne

Liked: Cleanliness, room comfort
Great stay, amazing location
Great stay, comfortable two bedroom apartment in a very central location. Lovely balcony with amazing view. There is demolition work nearby, which only happens during the day, so it didn’t bother us (you might want to avoid the city side if you need quiet during the day).
Stayed 2 nights in Aug 2024

10/10 Excellent

Rosemary

Business traveller, Travelled with partner
Liked: Cleanliness
Staff very friendly and helpful. Out room had a nice feel.
Stayed 2 nights in Aug 2024

4/10 Poor

paul

At check in was given an upgrade to an 2 bedroom appt at no extra cost only to have 2nd bedroom locked 20mins later no piont of an upgrade Had to evauate walk down 20flights of stairs and stand in the cold for 30mins and no staff letting us know what was happening or saying sorry wouldn't stay at this place again
Stayed 3 nights in Aug 2024

8/10 Good

Chris

Stayed 1 night in Aug 2024

6/10 Okay

JT

Travelled with partner
Liked: Cleanliness
4th floor apartment, was fine, decent area, very loud all night couldn't get to sleep. Hard bed
Stayed 1 night in Aug 2024

10/10 Excellent

James Reynolds

Liked: Cleanliness, property conditions & facilities
Staff were friendly, good clean apartment, with great ammenities. Close to everything. It was a bit noisey.
Stayed 2 nights in Aug 2024

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great property to stay right on the doorstep of the city. Nice sized rooms and view good.
Stayed 2 nights in Aug 2024

8/10 Good

Andrew

Travelled with family
Liked: Room comfort
Stayed 4 nights in Aug 2024

6/10 Okay

Gillian

Liked: Cleanliness
Bad communication and freezing rooms.
We booked the one bedroom apartment and we’re pleased when we arrived. It was the perfect size with a large balcony. However we soon found that the air-conditioning was not working and we were absolutely freezing. Maintenance was called and they were unable to fix it. The maintenance person told us that reception would call & we would be moved to another room. After waiting about two hours, we called reception and were told to just bring all of our luggage downstairs and they would give us a new room number. We then transferred to a new room. This was also a one bedroom apartment but was not as nice as there was only a tiny balcony. But at least the heater worked…. Or we thought. Within a couple of hours that heater also stopped working. We called reception once again and they came and looked at the air conditioning and confirmed that it was broken. We were told that a portable heater would be brought up. Again we waited to be contacted regarding the portable heater. No one came. We called reception to remind them and a tiny personal heater was brought to our room.
Stayed 2 nights in Aug 2024

8/10 Good

Narelle

Liked: Cleanliness
Generally very good but only one lift working.
Stayed 2 nights in Aug 2024

10/10 Excellent

sharon

Liked: Amenities, property conditions & facilities
Great to find an such a well-priced apartment in the centre of Melbourne
Stayed 2 nights in Jul 2024

8/10 Good

Harjeet

Liked: Cleanliness, room comfort
Great Stay in the Heart of the City
We recently spent 3 nights at Oaks and had a fantastic stay! The location was perfect, right in the heart of city center, making it was to explore and access all the local attractions. Our apartment was at 35th floor, which offered breathtaking view of city. The room was clean and comfortable. The staff was also exceptional, with great communication throughout our stay. They were helpful. We request them an early check-in because of our flight, and they made it possible for us. Overall, we were impressed and would definitely recommend it to others.
Stayed 3 nights in Jul 2024

8/10 Good

Deanne

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great spot that’s central and comfortable
Stayed 2 nights in Jul 2024

2/10 Terrible

JINGYAN

Travelled with family
Disliked: Cleanliness, room comfort
Poor service and dirty
The blanket had blood spots (menstruation) all of the places and housekeeping refuses to bring new ones with all excuses. When I mentioned I will make a complaint then she said do whatever. They finally replaced the new one but still have blood spots (not that many). When I requested to refund one night accommodation it was refused by saying as long as the housekeeping washed the blanket the blood spot is normal. I requested the hotel manager to inspect the blanket in the room but she refused. The kids were impacted and not able to sleep. It causes lots of frustration. I do not want to upload the photo to make people feel uncomfortable but I always have this evidence to protect myself. I would not recommend to stay there anymore.
Stayed 4 nights in Jul 2024