ibis Melbourne Hotel and Apartments

3.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for ibis Melbourne Hotel and Apartments

Exterior
Standard Double Room, Multiple Beds
Front of property
Two Bedroom Apartment
One Bedroom Apartment | Private kitchen

Reviews

8.2 out of 10

Very good

Popular amenities

  • Breakfast available
    Breakfast available
  • 24/7 front desk
    24/7 front desk
  • Parking available
    Parking available
  • Laundry
    Laundry
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
15-21 Therry Street, Melbourne, VIC, 3000
  • Queen Victoria Market
    4 min walk
  • Melbourne Central
    7 min walk
  • Carlton Gardens
    9 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

Two Bedroom Apartment

  • 56 sq m
  • Sleeps 5
  • 1 Queen Bed and 2 Twin Beds

One Bedroom Apartment

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 Queen Bed

  • 23 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, Multiple Beds

  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

Similar properties

About the area

Melbourne

Ibis Melbourne Hotel and Apartments is centrally located in Melbourne, a 4-minute walk from Queen Victoria Market and 7 minutes by foot from Melbourne Central. .This hotel is 0.5 mi (0.8 km) from Carlton Gardens and 1 mi (1.6 km) from Royal Exhibition Building.

What's nearby

  • Queen Victoria Market - 4 min walk - 0.4 km
  • Melbourne Central - 7 min walk - 0.6 km
  • Princess Theatre - 15 min walk - 1.3 km
  • Marvel Stadium - 3 min drive - 2.6 km
  • Crown Casino - 4 min drive - 3.1 km

Getting around

  • Melbourne Central Station - 7 min walk
  • Flinders Street Station - 18 min walk
  • Melbourne Airport (MEL) - 24 min drive

Restaurants

  • ‪Little Bang Espresso - ‬3 min walk
  • ‪Cafe Victoria - ‬2 min walk
  • ‪McDonald's - ‬2 min walk
  • ‪Bratwurst Shop & Co - ‬2 min walk
  • ‪Market Lane Coffee - ‬3 min walk

About this property

ibis Melbourne Hotel and Apartments

Hotel with a 24-hour business center, a quick walk to Queen Victoria Market
Ibis Melbourne Hotel and Apartments offers 250 accommodations with safes and coffee/tea makers. Each accommodation is individually furnished. Satellite television is provided. Bathrooms include complimentary toiletries and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

The recreational activities listed below are available either on site or nearby; fees may apply.
Make yourself at home in one of the 250 guestrooms featuring refrigerators. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities such as bicycles to rent, or other amenities including complimentary wireless internet access and concierge services. Additional features at this hotel include babysitting (surcharge), a television in a common area, and a banquet hall.
Enjoy a satisfying meal at ibis Kitchen Restaurant serving guests of ibis Melbourne Hotel and Apartments. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 3983 square feet (370 square meters) of space consisting of a conference center and meeting rooms. Self parking (subject to charges) is available onsite.
Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Ibis Kitchen Restaurant - This restaurant specializes in local cuisine and serves breakfast only. A children's menu is available.

Languages

Chinese (Mandarin), English, Hindi, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:00 AM: AUD 28 for adults and AUD 14 for children
  • 1 restaurant

Restaurants on site

  • Ibis Kitchen Restaurant

Things to do

  • Bike rentals

Family friendly

  • Babysitting (surcharge)
  • Free cots/infant beds
  • Laundry facilities
  • Fridge
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Front-desk safe
  • Vending machine

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Dry-cleaning service
  • Housekeeping (on request)
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (3983 square feet of space)
  • Meeting rooms

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille signage
  • Lift
  • Handrails in stairwells
  • Wheelchair-accessible business centre
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Free cots/infant beds

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels

Entertainment

  • 32-inch TV
  • TV/satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Individually furnished
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 50.00 per day

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 28 for adults and AUD 14 for children
  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

Ibis Hotel Melbourne
Ibis Melbourne
Melbourne Ibis
ibis Melbourne Hotel Apartments
ibis Hotel Apartments
Ibis Melbourne And Apartments
ibis Melbourne Hotel and Apartments Hotel
ibis Melbourne Hotel and Apartments Melbourne
ibis Melbourne Hotel and Apartments Hotel Melbourne

ibis Melbourne Hotel and Apartments Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 371 out of 1001 reviews" "
Rating 8 - Good. 444 out of 1001 reviews" "
Rating 6 - Okay. 122 out of 1001 reviews" "
Rating 4 - Poor. 35 out of 1001 reviews" "
Rating 2 - Terrible. 29 out of 1001 reviews" "

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Amanda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 1 night in Sep 2024

8/10 Good

Haydon

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Limited in-house food options
No food preparation or reheating options on rooms, given lack of in-house restaurant this would be helpful.
Stayed 2 nights in Aug 2024

2/10 Terrible

Wing Kam

Stayed 1 night in Aug 2024

10/10 Excellent

Sean

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good. Close to my conference venue. Very close to the city. Great.
Stayed 2 nights in Jul 2024

10/10 Excellent

Julie

Liked: Cleanliness, staff & service
This was ideal for me, great location, staff friendly and the room was comfortable and not overpriced. Would definitely return.
Stayed 1 night in Jul 2024

10/10 Excellent

Lexi

Liked: Cleanliness, staff & service, property conditions & facilities
The place was good value for money, a little small, but perfect if you're spending time in the city and using it for sleep :)
Stayed 1 night in Jul 2024

8/10 Good

William

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 13 nights in Jul 2024

8/10 Good

Lisa

Travelled with partner
Liked: Staff & service
Easy to get to trams, shopping. Lots of eating places. Simple but comfortable.
Stayed 7 nights in Jul 2024

6/10 Okay

Verified traveller

Travelled with family
Liked: Room comfort
Disliked: Staff & service
The fire alarm went off and there were no instructions for help. We evacuated down to the breakfast buffet area and the alarm wasn’t even going off down there and no one knew anything about it. We were told we could go back up to our rooms as it was a false alarm. The evacuation alarm continued to go off for 30 minutes. Then the fire fighters made an announcement that they investigated and all clear. Why were we sent back to our rooms when they hadn’t investigated yet and given the all clear. Horrible service and staff not trained at all for emergencies. Not offered anything as compensation for the inconvenience.
Stayed 4 nights in Jul 2024

8/10 Good

Natalie

Stayed 2 nights in Jul 2024

6/10 Okay

Nicole

Travelled with family
Liked: Staff & service
Positives: location, friendly staff. Unfortunately small things made our stay less pleasant: room key didn't work initially, no tea towels or dish liquid, no lift from carpark (multiple sets of steep stairs to lug luggage & medical equipment up), car patk is very tight to exit if you have a large car, no easy place to park for check-in (can only access carpark after check-in), restaraunt wasn't open to guests for dinner just private functions.
Stayed 5 nights in Apr 2024

8/10 Good

Emma

Travelled with family
Liked: Cleanliness, staff & service
Great location. The communal areas are a little tired and the decor is dated. Ask for extra pillows as they're veey flat and you only get 1 each. Staff were very friendly amd checkin was fast and easy.
Stayed 2 nights in Jul 2024

8/10 Good

Pamela

Travelled with family
Liked: Cleanliness, staff & service
Stayed 2 nights in Jun 2024

8/10 Good

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
2 nights stay for family of 5
Good location, walking distance to Victoria market and shops. Family of 5 and stayed 2 nights. Check in and out was a breeze, counter staffs friendly. Downside is the parking is expensive at AUD35/ night and the exit from carpark is very narrow so when we were exiting the car park in our 7 seater car, 1 of us need to get down to direct the driver when turning out from carpark.
Stayed 2 nights in Jun 2024

4/10 Poor

Ryne

Travelled with family
Disliked: Staff & service, amenities, property conditions & facilities
.
Stayed 5 nights in Jun 2024

8/10 Good

Rob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

2/10 Terrible

Cecilia

Business traveller
Disliked: Cleanliness, amenities, property conditions & facilities
Convenient location within the city. Hotel is very dated and old. Gross feeling once past the lobby and inside the levels of the hotel. I’d recommend skipping the breakfast and going across to the vic market to get some instead. No good.
Stayed 1 night in Jun 2024

6/10 Okay

Deborah

Stayed 1 night in May 2024

10/10 Excellent

Maree

Stayed 1 night in May 2024

8/10 Good

Anais

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly staff, clean, noise free, good breakfast
Stayed 1 night in May 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024

10/10 Excellent

Loani

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Professional, respectful, friendly staff. Check in was quick & efficient. Room & bathroom clean & spacious. Pillows soft, bed comfortable. Reasonable price. Breakfast available for extra price. Will stay again.
Stayed 1 night in May 2024

10/10 Excellent

Siqi

Liked: Cleanliness, staff & service, property conditions & facilities
good
Stayed 1 night in May 2024

10/10 Excellent

Jowave

Stayed 5 nights in May 2024

2/10 Terrible

Saubhagya

Stayed 3 nights in Apr 2024