Holiday Inn Express Melbourne Southbank, an IHG Hotel

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Holiday Inn Express Melbourne Southbank, an IHG Hotel

Exterior
Exterior
Exterior
Exterior
View from room

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Bar
  • Breakfast included
  • 24/7 front desk
  • Housekeeping
  • Parking available
  • Gym

Explore the area

Map
35-47 City Road, Southbank, VIC, 3006
  • Melbourne Arts Centre
    4 min walk
  • Southbank Noodle Bar
    2 min walk
  • Flinders Street Station
    7 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    24 min drive

Room options

Standard Room, 2 Single Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 2 Queen Beds (High Floor)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Single Beds (High Floor)

  • 24 sq m
  • Sleeps 2
  • 2 Twin Beds

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Garden View (Botanic, Free Brkfast)

  • 24 sq m
  • Park view
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed (Free Breakfast)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

Standard Room, 1 Queen Bed, Accessible (High Floor)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Accessible (Free Breakfast)

  • 32 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 2 Queen Beds (Free Breakfast)

  • 24 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (High Floor)

  • 24 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 Queen Bed (Free Breakfast)

  • 20 sq m
  • Sleeps 2
  • 1 Queen Bed

Similar properties

About the area

Melbourne

Located in Melbourne (Southbank), Holiday Inn Express Melbourne Southbank, an IHG Hotel is within a 15-minute walk of Collins Street and Crown Casino. .This hotel is 0.6 mi (1 km) from SEA LIFE Melbourne and 0.7 mi (1.1 km) from Bourke Street Mall.

What's nearby

  • Collins Street - 10 min walk
  • Bourke Street Mall - 14 min walk
  • Crown Casino - 14 min walk
  • Melbourne Central - 17 min walk
  • Rod Laver Arena - 20 min walk

Getting around

  • Flinders Street Station - 7 min walk
  • Melbourne Central Station - 19 min walk
  • Melbourne, VIC (MEB-Essendon) - 20 min drive

Restaurants

  • ‪Waterfront Southgate - ‬4 min walk
  • ‪Grill'd - ‬3 min walk
  • ‪Roll'd - ‬4 min walk
  • ‪Belgian Beer Cafe Melbourne - ‬3 min walk
  • ‪BearBrass - ‬3 min walk

About this property

Holiday Inn Express Melbourne Southbank, an IHG Hotel

Hotel with free breakfast, a short walk to Collins Street
Holiday Inn Express Melbourne Southbank, an IHG Hotel offers 345 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 49-inch Smart televisions come with premium cable channels. Bathrooms include showers with hydromassage showerheads, complimentary toiletries, and hair dryers.

This Melbourne hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Stay in one of 345 guestrooms featuring Smart televisions. Your pillowtop bed comes with premium bedding. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and a television in a common area. Additional features at this hotel include a living plant wall, tour/ticket assistance, and a banquet hall.
Satisfy your appetite at Great Room Restaurant, a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM.
Featured amenities include a 24-hour business center, express check-out, and complimentary newspapers in the lobby. This hotel has 4 meeting rooms available for events. Self parking (subject to charges) is available onsite.
A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Great Room Restaurant - This restaurant serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Happy hour is offered. Open 24 hours.

Languages

English, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Self parking on site (AUD 35 per night; includes in/out privileges)
  • Limited on-site parking
  • Electric car charging station on site
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Free continental breakfast available 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • Coffee/tea in a common area

Restaurants on site

  • Great Room Restaurant

Things to do

  • 24-hour fitness centre
  • Bike parking
  • Bike storage

Family friendly

  • Free cots/infant beds
  • Laundry facilities
  • Mini-fridge
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Meeting rooms - 4

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Step-free path to entrance
  • Visual alarms in hallways
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • At least 80% of lighting from LEDs
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Living plant wall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • TV in lobby
  • Water dispenser

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Free cots/infant beds
  • Heating (climate-controlled)
  • Hypo-allergenic bedding
  • Pillow-top mattress
  • Premium bedding

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Hydromassage showerhead
  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 49-inch smart TV
  • TV channels
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Guidebooks/recommendations
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Local maps
  • Phone
  • Recycling
  • Restaurant dining guide
  • Safe
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.9 percent for credit card payments
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Self parking fee: AUD 35 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Credit card charges are subject to a surcharge of 1.9 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Holiday Inn Express Melbourne Southbank, an IHG Hotel Southbank

Holiday Inn Express Melbourne Southbank, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 496 out of 836 reviews" "
Rating 8 - Good. 239 out of 836 reviews" "
Rating 6 - Okay. 58 out of 836 reviews" "
Rating 4 - Poor. 21 out of 836 reviews" "
Rating 2 - Terrible. 22 out of 836 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

4/10 Poor

kay

Disliked: Cleanliness, staff & service
They didn’t service our room on one day and we had to ask for towels to be bought up and had to wait for these to arrive before we could go to sleep. When we said our room had not been serviced they asked if we had put a sign in the door and didn’t offer any assistance. No tea bags were there from day one. Chunk of hair in shower floor.
Stayed 4 nights in Oct 2024

10/10 Excellent

Anthony

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Top floor room with a beautiful uninterrupted view of the botanic gardens, with the arts centre spire blue lit right in front of us at night. In the morning, sunrise right onto my face. Loved it :(
Stayed 1 night in Oct 2024

8/10 Good

Alfio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stay was great. Only issue was the air conditioning not going cold and it was hard to sleep.
Stayed 4 nights in Sep 2024

10/10 Excellent

Phillip

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Robert

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great service, very clean and easy walk to southbank. Will stay here again in the future.
Stayed 1 night in Sep 2024

10/10 Excellent

Jesse

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 1 night in Feb 2024

8/10 Good

Raymond

Liked: Amenities, property conditions & facilities
Clean and modern ambience. I like the area but the road in front is a busy highway. Other than that, I cannot fault Holiday Inn South banks.
Stayed 2 nights in Aug 2024

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very pleasant one night stay and would visit again. The only downside was we intended to have an evening meal in the restaurant (as advertised) but found that this was not available. Having said that a very enjoyable stay
Stayed 1 night in Sep 2024

8/10 Good

Teek Fong

Stayed 4 nights in Aug 2024

2/10 Terrible

GAVIN

Stayed 2 nights in Aug 2024

10/10 Excellent

James

Stayed 4 nights in Aug 2024

10/10 Excellent

Joanne

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was small but clean and comfortable. The free breakfast was a great bonus.
Stayed 2 nights in Aug 2024

6/10 Okay

Ricardo Antonio

Liked: Cleanliness, property conditions & facilities
Reception personnel could not accommodate a late check out despite of the status of my membership and reason for my ask (daughter’s graduation)
Stayed 2 nights in Aug 2024

8/10 Good

Gabriel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Aug 2024

8/10 Good

Helen

Stayed 2 nights in Aug 2024

10/10 Excellent

Nishi

Liked: Cleanliness
Stayed 2 nights in Aug 2024

10/10 Excellent

Chantelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Staff were friendly, location was great everything is walkable, easy parking available at hotel, rooms were quiet and well equipped, and hotel was well maintained and cleaned well throughout. Breakfast included is nice but selection is basic but everything you need. Would stay again.
Stayed 1 night in Aug 2024

10/10 Excellent

Phi, Bellevue

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Modern clean rooms, good breakfast selection and setting, friendly staff.
Stayed 7 nights in Aug 2024

4/10 Poor

Moses

Business traveller
Disliked: Staff & service, amenities, property conditions & facilities
Front Desk rude and dismissive
Stayed 1 night in Aug 2024

10/10 Excellent

Maria

Stayed 3 nights in Aug 2024

10/10 Excellent

Mary

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
View from our window was a bit displeasing otherwise the room was very comfortable.
Stayed 3 nights in Aug 2024

6/10 Okay

Sally

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
I have stayed here a few times and have normally loved it. Not sure if they have had a change of staff but their service was really poor. Front desk staff were really not friendly. House keeping didn’t clean our room, they just pulled out bedding up and took our towels and left us with none. Had to go to the front desk to get more as they would not bring us up any. There was one guy collecting dishes from the breakfast who was very nice.
Stayed 3 nights in Aug 2024

10/10 Excellent

Rob

Liked: Cleanliness, staff & service, property conditions & facilities
Very streamlined process around check-in/check-out. Great rooms and excellent breakfast buffet
Stayed 3 nights in Aug 2024

10/10 Excellent

Kay

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at Holiday Inn Express Southbank. Our room was very comfortable and the breakfast buffet was great. Walking distance to Southbank restaurants, entertainment and Flinders Street train station. We will stay again soon.
Stayed 2 nights in Aug 2024