Novotel Melbourne on Collins

4.5 star property
your current months are February, 2025 and March, 2025.
February 2025
March 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Junior Suite, 1 King Bed
Indoor pool
Indoor pool

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Room service
  • Bar
  • Housekeeping
  • Parking available
  • Breakfast available

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    ‪1 min walk‬
  • Regent Theatre
    ‪3 min walk‬
  • Fed Square
    ‪5 min walk‬
  • Melbourne, VIC (MEL-Tullamarine)
    ‪30 min drive‬

Room options

Family Suite, Multiple Beds

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

Standard Room, 1 Queen Bed

  • 25 sq m
  • Sleeps 2
  • 1 Queen Bed

Deluxe Room, 1 King Bed

  • 28 sq m
  • Sleeps 2
  • 1 King Bed

Junior Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Accessible Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Single Beds

  • 25 sq m
  • Sleeps 2
  • 2 Twin Beds

Deluxe Double Room, 2 Double Beds

  • 28 sq m
  • Sleeps 4
  • 2 Double Beds

Similar properties

About the area

Melbourne

With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. .This family-friendly hotel is 0.3 mi (0.4 km) from Bourke Street Mall and 0.7 mi (1.1 km) from Princess Theatre.

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Crown Casino - 17 min walk
  • Rod Laver Arena - 3 min drive

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with a fitness center connected to a shopping center in Melbourne
Novotel Melbourne on Collins offers 380 accommodations with safes and coffee/tea makers. Beds feature down comforters. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 380 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 7018 square feet (652 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • Covered valet parking on site (AUD 64 per day)
  • Off-site parking within 1 mi (AUD 42 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 38-38 for adults and AUD 0-38 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lane Restaurant
  • Lane Cafe and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7018 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults, and AUD 0 to 38 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 463 out of 1001 reviews" "
Rating 8 - Good. 341 out of 1001 reviews" "
Rating 6 - Okay. 123 out of 1001 reviews" "
Rating 4 - Poor. 42 out of 1001 reviews" "
Rating 2 - Terrible. 32 out of 1001 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

6/10 Okay

Toby

Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night , room service dishes from previous stay not cleared . Was charged 2 days valet for a 1 night stay
Stayed 1 night in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, staff & service
Wonderful staff. I requested eg a quiet room, room service, extra tea bags - and the staff were prompt and obliging. Unbeatable central location. Only issue I had was the noise from the screaming kids in the pool during the afternoons where their noise echoed around the atrium and into my room and there was no blocking the noise out unless I put ear plugs in. Which I did. Kids should be encouraged to enjoy the pool of course but perhaps the hotel could place a sign up at the pool requesting all guests keep noise levels down and no yelling?
Stayed 3 nights in Jan 2025

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, property conditions & facilities
My family and I stayed for the first time and it had been a great experience. Great service and amenities. We booked the junior suite which was perfect for our young family of 4. We want to book again! The location is fantastic and great for families.
Stayed 2 nights in Jan 2025

10/10 Excellent

Peta

Liked: Cleanliness, staff & service, property conditions & facilities
Comfortable room for our short stay. Lovely staff and reasonable room service menu. The breakfast room was very busy and a bit noisy - but it was a very busy time of year with the Cricket Test on. My only suggestion would be to use some noise calming devices in that area if such a thing exists. Otherwise a really enjoyable stay.
Stayed 3 nights in Dec 2024

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
great night out
Stayed 1 night in Oct 2024

8/10 Good

BUI NGUYEN

Liked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Stayed 1 night in Oct 2024

6/10 Okay

Julie

Business traveller
Liked: Staff & service
I would not stay at this property again as they have agency staff cleaners who are a little light fingered and the manager would take no responsibility whatsoever!! 👎
Stayed 4 nights in Jul 2024

10/10 Excellent

Vesna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Centrally located to shopping and getting around the city
Stayed 2 nights in Oct 2024

10/10 Excellent

Phil

Stayed 2 nights in Sep 2024

10/10 Excellent

Neeraj

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Mobile connectivity is an issue, there is very limited connectivity.,Rest hotel room is quite neat and clean.
Stayed 1 night in Oct 2024

10/10 Excellent

Louise

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great spot to stay. Close to everything and wonderful warm pool and spa. Close to Southern Cross station and Bourke st mall.
Stayed 3 nights in Oct 2024

8/10 Good

Michael

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location
Stayed 2 nights in Oct 2024

10/10 Excellent

Ariane

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Absolutely amazing service! Really nice staff and the breakfast was a great choice for us, definitely recommend to others!
Stayed 5 nights in Oct 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, property conditions & facilities
Simply the best accommodation and staff you could ask for
Stayed 1 night in Oct 2024

6/10 Okay

Rosaria

Stayed 2 nights in Sep 2024

6/10 Okay

Angie

Business traveller, Travelled with partner
Disliked: Staff & service
A nice hotel, however staff were not very welcoming, they were quite busy. There was no milk in the fridge for a cup of tea or coffee. Room was quite good and clean. Expensive price for the lack of service
Stayed 1 night in Oct 2024

10/10 Excellent

YI-HSING, Vermont South

Travelled with family and small children
Liked: Amenities
Staff is quite nice
Stayed 2 nights in Oct 2024

8/10 Good

Hua Joo

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Sep 2024

6/10 Okay

Verified traveller

Stayed 4 nights in Sep 2024

10/10 Excellent

Brent

Stayed 1 night in Sep 2024

8/10 Good

Narelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Sep 2024

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The hospitality from all staff was amazing everyone was attentive and friendly staff
Stayed 1 night in Sep 2024

10/10 Excellent

Ashley

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Lovely big room but the outlook was over the centre of the building. Would have preferred an outside view. There was an annoying noise which I think related to the lifts. Room felt a bit dated and there needed to be some lights on nightstands. Location was great but there was a sewer smell in the area which permeated through the entrance lifts which wasn’t pleasant. Breakfast was very good. Staff were all helpful and friendly.
Stayed 1 night in Sep 2024

6/10 Okay

Renee

Disliked: Staff & service
Stayed 1 night in Sep 2024