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Novotel Melbourne on Collins

4.5 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Novotel Melbourne on Collins

Exterior
Bar (on property)
Indoor pool
Junior Suite, 1 King Bed
Indoor pool

Reviews

8.4 out of 10

Very good

Popular amenities

  • Bar
  • Room service

Explore the area

Map
270 Collins Street, Melbourne, VIC, 3000
  • Collins Street
    1 min walk
  • Regent Theatre
    3 min walk
  • Fed Square
    5 min walk
  • Melbourne, VIC (MEL-Tullamarine)
    30 min drive

Room options

View all photos for Family Suite, Multiple Beds

Family Suite, Multiple Beds | Living room

Family Suite, Multiple Beds

  • 49 sq m
  • Sleeps 5
  • 1 King Bed and 2 Twin Beds

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed

  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

  • 32 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

Accessible Room, 1 King Bed

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

Standard Room, 2 Single Beds

  • 26 sq m
  • Sleeps 2
  • 2 Twin Beds

View all photos for Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

Deluxe Double Room, 2 Double Beds

  • 24 sq m
  • Sleeps 4
  • 2 Double Beds

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About the area

Melbourne

With a stay at Novotel Melbourne on Collins, you'll be centrally located in Melbourne, steps from Collins Street and 8 minutes by foot from Melbourne Central. .This family-friendly hotel is 0.3 mi (0.4 km) from Bourke Street Mall and 0.6 mi (1 km) from SEA LIFE Melbourne.

What's nearby

  • Collins Street - 1 min walk
  • Bourke Street Mall - 5 min walk
  • Melbourne Central - 8 min walk
  • Queen Victoria Market - 16 min walk
  • Crown Casino - 17 min walk

Getting around

  • Flinders Street Station - 6 min walk
  • Melbourne Central Station - 10 min walk
  • Melbourne Airport (MEL) - 30 min drive

Restaurants

  • ‪Brunetti - ‬2 min walk
  • ‪Betty's Burgers - ‬2 min walk
  • ‪Centre Place - ‬2 min walk
  • ‪Bench Coffee Co. - ‬2 min walk
  • ‪Haigh's Chocolates - ‬2 min walk

About this property

Novotel Melbourne on Collins

Family-friendly hotel with a fitness center connected to a shopping center in Melbourne
Novotel Melbourne on Collins offers 380 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature down comforters. 32-inch LCD televisions come with satellite channels and pay movies. Bathrooms include complimentary toiletries and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 500+ Mbps (good for 6+ people or 10+ devices)). Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 380 guestrooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.
Take advantage of recreation opportunities including an indoor pool and a fitness center. This hotel also features complimentary wireless internet access, concierge services, and gift shops/newsstands.
Enjoy local cuisine at Lane Restaurant, a restaurant which features a bar/lounge, or stay in and take advantage of the 24-hour room service. Buffet breakfasts are served on weekdays from 6:00 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour business center, express check-out, and dry cleaning/laundry services. Planning an event in Melbourne? This hotel has 7018 square feet (652 square meters) of space consisting of a conference center and 5 meeting rooms.
Buffet breakfasts are available for a surcharge on weekdays between 6:00 AM and 10:00 AM and on weekends between 6:30 AM and 10:30 AM.
Lane Restaurant - This restaurant specializes in local cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Lane Cafe and Bar - This café serves breakfast, brunch, and lunch. Guests can enjoy drinks at the bar. Open daily.
Late night fare is available from 24-hour room service.

Languages

Afrikaans, Chinese (Mandarin), English, French, German, Japanese, Korean, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 500+ Mbps (good for 6+ people or 10+ devices)
  • Free in-room WiFi has a 5-device limit
  • Available in some public areas: Free WiFi
  • WiFi in public areas is free with a 5-device limit

Parking and public transport

  • Covered valet parking on site (AUD 64 per day)
  • Off-site parking within 1 mi (AUD 42 per day)

Food and drink

  • Buffet breakfast available for a fee 6:00 AM–10:00 AM on weekdays and 6:30 AM–10:30 AM on weekends: AUD 38-38 for adults and AUD 0-38 for children
  • 1 restaurant and 1 coffee shop/cafe
  • 1 bar
  • 24-hour room service

Restaurants on site

  • Lane Restaurant
  • Lane Cafe and Bar

Things to do

  • Fitness centre
  • Indoor pool
  • Shopping centre
  • Shopping

Family friendly

  • Free cots/infant beds
  • Corner/local shop
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • ATM/banking services
  • Ballroom
  • Banquet hall
  • Lift
  • Front-desk safe
  • Gift shop/newsstand
  • Corner/local shop
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Porter/bellhop
  • Tour/ticket assistance

Business services

  • 24-hour business centre
  • Computer station
  • Conference centre (7018 square feet of space)
  • Meeting rooms - 5

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices available
  • Lift
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible (may have limits)

More

  • At least 80% of lighting from LEDs
  • At least 80% of food locally sourced
  • At least 80% organic food
  • Biodegradable coffee stirrers
  • Biodegradable drinking straws
  • Comprehensive recycling policy
  • Humane treatment of captive wild animals
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drinks bottles
  • No plastic water bottles
  • Reusable cups only
  • Reusable tableware only
  • Smoke-free property
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Down duvet
  • Free cots/infant beds
  • Heating (climate-controlled)

Bathroom

  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels

Entertainment

  • 32-inch LCD TV
  • Films for purchase
  • Satellite channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini fridge

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Recycling
  • Safe
  • Separate sitting area
  • Soundproofing
  • Water-efficient showers only

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from July 31 to September 30:
  • Bar/Lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 15 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 80 per day
Free cribs are available on request at the property

Payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: AUD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately AUD 38 to 38 for adults, and AUD 0 to 38 for children
  • Covered valet parking fee: AUD 64 per day
  • Nearby parking fee: AUD 42 per day (2953 ft away)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AUD 80 per day
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Pool access available from 6 AM to 10 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Free in-room WiFi has a 5-device limit; WiFi in public areas is also free and has a 5-device limit
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Melbourne Collins
Melbourne Novotel
Melbourne Novotel Collins
Novotel Collins
Novotel Collins Hotel
Novotel Collins Hotel Melbourne
Novotel Collins Melbourne
Novotel Melbourne
Novotel Melbourne Collins
Accor Melbourne On Collins
Novotel Melbourne On Collins Hotel Melbourne
Novotel Melbourne Collins Hotel
Novotel Melbourne on Collins Hotel
Novotel Melbourne on Collins Melbourne
Novotel Melbourne on Collins Hotel Melbourne

Novotel Melbourne on Collins Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 462 out of 1002 reviews" "
Rating 8 - Good. 349 out of 1002 reviews" "
Rating 6 - Okay. 117 out of 1002 reviews" "
Rating 4 - Poor. 42 out of 1002 reviews" "
Rating 2 - Terrible. 32 out of 1002 reviews" "

8.8/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ferdinand

Liked: Cleanliness, staff & service, property conditions & facilities
great night out
Stayed 1 night in Oct 2024

10/10 Excellent

SOO HEE

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Sep 2024

10/10 Excellent

Hana

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
I can’t think of any negatives! The room, the pool and the restaurant were all fantastic. The buffet breakfast had everything you could need, and we also ordered room service for dinner which we thought would take ages but it was surprisingly fast. The staff were all super helpful and friendly. The only slight downsides were the parking (a bit annoying parking across the street and then it’s difficult to get to and from your car), and the room was consistently 21 degrees even though we set it to 17/18 so we were really hot overnight and didn’t sleep well. I wouldn’t recommend staying on the 7th floor as guests have to walk past all the rooms to get to the pool/gym from the lift. We were on floor 13 far away from the lifts so had no issue with noise.
Stayed 1 night in Sep 2024

8/10 Good

Zhijiang, Franklin

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, in busy shopping area
Stayed 2 nights in Sep 2024

10/10 Excellent

Michelle

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very nice stay
Stayed 1 night in Sep 2024

8/10 Good

WILLIAM ROGER

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central location. I would like to thank Micah on the reception desk for changing our room after an issue in our original room. Will stay there again
Stayed 1 night in Sep 2024

10/10 Excellent

Richard

Liked: Amenities, property conditions & facilities
I used the valet to park and they were very attentive and quick to help with bags the location is Central to everything the staff is extremely friendly..
Stayed 3 nights in Sep 2024

10/10 Excellent

Seamus

Stayed 3 nights in Aug 2024

8/10 Good

Ben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Indoor Pool is good
Stayed 1 night in Aug 2024

8/10 Good

Gensuke

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and good price
Very convenient location in the heart of Melbourne CBD. The building itself shows some wear and tear after decades of operation, some minor renovation or rejuvenating would make this hotel much nicer. The parking was extremely tight for Toyota landcruiser.
Stayed 1 night in Sep 2024

10/10 Excellent

Kat

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay - we found the staff to be so incredibly accommodating with the kids. We will definitely be back
Stayed 2 nights in Aug 2024

8/10 Good

Patrick

Stayed 2 nights in Jul 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities
OK centrally located very close to all transport trams trains go anywhere in Vic from the front door.
Stayed 1 night in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service
It was great
Stayed 1 night in Aug 2024

10/10 Excellent

Leah

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experiemce
Stayed 2 nights in Aug 2024

8/10 Good

Adam

Travelled with partner
Centrally located, easy check in and good bar area
Stayed 1 night in Aug 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Tim

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

4/10 Poor

Lee

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
A few little issues. No bags in bins, tv remote didn’t work. Phone in the room didn’t work. Restaurant was overcrowded at breakfast and the food was either cold or there wasn’t enough. No cups for coffee or juice.
Stayed 2 nights in Aug 2024

10/10 Excellent

Dawn

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location
Amazing as always. My most preferred hotel whenever I travel to Melbourne. Good location, very good hotel
Stayed 4 nights in Aug 2024

6/10 Okay

Nicole

Business traveller
Liked: Cleanliness, staff & service
Stayed 3 nights in Aug 2024

8/10 Good

HSU CHENG

Liked: Cleanliness, staff & service, amenities
Helpful and nice staffs. Really convenient location to walk around the CBD area. Only con was the bed as it’s a bit soft for me.
Stayed 3 nights in Aug 2024

8/10 Good

John

Stayed 3 nights in Mar 2024

10/10 Excellent

Beth

Stayed 1 night in Aug 2024

10/10 Excellent

Yuan

Stayed 4 nights in Jul 2024