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Heritage Park Pontypridd, Trademark Collection by Wyndham

4.0 star property
your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heritage Park Pontypridd, Trademark Collection by Wyndham

Desk, iron/ironing board, free WiFi, bed sheets
BBQ/picnic area
Terrace/patio
Exterior
Executive Suite, 1 King Bed

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
    Bar
  • Gym
    Gym
  • Breakfast available
    Breakfast available
  • Room service
    Room service
  • 24/7 front desk
    24/7 front desk
  • Housekeeping
    Housekeeping

Explore the area

Map
Trehafod, Pontypridd, Wales, CF37 2NP
  • Rhondda Valley
    1 min walk
  • The Royal Mint Experience
    13 min drive
  • Principality Stadium
    24 min drive
  • Cardiff (CWL-Cardiff Intl.)
    52 min drive

Room options

View all photos for Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

Classic Room, 1 Single Bed

  • Sleeps 1
  • 1 Twin Bed

View all photos for Classic Room, 1 King Bed

Classic Room, 1 King Bed

Classic Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

Superior Double Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed

View all photos for Room, Accessible (Mobility)

Room, Accessible (Mobility)

Room, Accessible (Mobility)

  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

Family Room, Multiple Beds (Classic)

  • Sleeps 4
  • 1 King Bed and 1 Twin Bed

View all photos for Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

Classic Twin Room, 2 Single Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Executive Suite

Executive Suite

Executive Suite

  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Llechwen Hall Hotel

Pet-friendly
Parking included
Free WiFi
Restaurant
4.4 out of 5, Excellent, (532)
The price is AU$165
for 1 night
includes taxes & fees
7 Dec - 8 Dec
Llechwen Hall Hotel

About the area

Pontypridd

Located in Pontypridd, Heritage Park Pontypridd, Trademark Collection by Wyndham is a 1-minute drive from Rhondda Valley and 6 minutes from Falconry UK. .This hotel is 17.1 mi (27.6 km) from Brecon Beacons National Park and 6.1 mi (9.9 km) from Spot Climbing Centre.

What's nearby

  • Rhondda Valley - 1 min walk - 0.0 km
  • The Royal Mint Experience - 13 min drive - 10.4 km
  • Caerphilly Castle - 18 min drive - 16.5 km
  • Cardiff Castle - 24 min drive - 23.3 km
  • Principality Stadium - 24 min drive - 23.7 km

Getting around

  • Trehafod Station - 9 min walk
  • Cardiff International Airport (CWL) - 52 min drive

Restaurants

  • ‪Rheola Hotel - ‬3 min drive
  • ‪KFC - ‬3 min drive
  • ‪Thai Elephant - ‬3 min drive
  • ‪Rhondda Hotel - ‬18 min walk
  • ‪Colliers Arms - ‬15 min walk

About this property

Heritage Park Pontypridd, Trademark Collection by Wyndham

Hotel in Pontypridd with a fitness center and a 24-hour front desk
Heritage Park Pontypridd, Trademark Collection by Wyndham offers 43 accommodations with complimentary bottled water and complimentary toiletries. Flat-screen televisions come with digital channels.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

Recreational amenities at the hotel include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Stay in one of 43 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Conveniences include phones, as well as desks and electric kettles.
Enjoy recreation amenities such as a fitness center or take in the view from a garden. Additional features at this hotel include complimentary wireless internet access, a picnic area, and a banquet hall.
Satisfy your appetite for lunch or dinner at The Heritage Park, a restaurant which specializes in British cuisine, or stay in and take advantage of the room service (during limited hours). Wrap up your day with a drink at the bar/lounge. Cooked-to-order breakfasts are available daily from 7 AM to 9:30 AM for a fee.
Featured amenities include complimentary newspapers in the lobby and a 24-hour front desk. This hotel has 4 meeting rooms available for events. Free self parking is available onsite.
Cooked-to-order breakfasts are available for a surcharge and are served each morning between 7 AM and 9:30 AM.
The Heritage Park - This restaurant specializes in British cuisine and serves lunch, dinner, and light fare.
Room service (during limited hours) is available.

Languages

English, Welsh

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee daily 7 AM–9:30 AM: GBP 10.00 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • The Heritage Park

Things to do

  • Fitness centre

Conveniences

  • Banquet hall
  • Free newspapers in reception

Guest services

  • 24-hour front desk
  • Daily housekeeping

Business services

  • Meeting rooms - 4

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • This property does not have any lifts
  • Grab bar near toilet
  • Low-height worktop and sink
  • Step-free path to entrance
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Smoke-free property

Room amenities

Bedroom

  • Bed sheets
  • Heating

Bathroom

  • Free toiletries
  • Private bathroom
  • Towels

Entertainment

  • Digital channels
  • Flat-screen TV

Food and drink

  • Electric kettle
  • Free bottled water

More

  • Desk
  • Iron/ironing board (on request)
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately GBP 10.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

This property has received its official star rating from Visit Wales.

Property is also known as

Heritage Park Pontypridd, Trademark Collection by Wyndham Hotel

Heritage Park Pontypridd, Trademark Collection by Wyndham Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 248 out of 651 reviews" "
Rating 8 - Good. 207 out of 651 reviews" "
Rating 6 - Okay. 93 out of 651 reviews" "
Rating 4 - Poor. 53 out of 651 reviews" "
Rating 2 - Terrible. 50 out of 651 reviews" "

8.0/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

6/10 Okay

Gerard

Stayed 2 nights in Aug 2024

10/10 Excellent

Larne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Sean

Business traveller
Disliked: Cleanliness, property conditions & facilities
the Heritage park hotel is in need of refurbishment and care to enhance the stay. Mouldy furniture, urine soaked floor and raw food were some of the less desirable moments of my stay. Bar was well stocked and the staff were very friendly in this section. If you’re looking for an affordable stop off night, the hotel may service what you need. If looking for something more I’d look elsewhere.
Stayed 3 nights in Aug 2024

10/10 Excellent

Joanne

Stayed 3 nights in Aug 2024

6/10 Okay

Stefan

Travelled with family and small children
Liked: Staff & service
Disliked: Property conditions & facilities
Very run down and dated, room had a damp smell and could do with a bit of updating. Saying that the location was nice, the beds comfy, staff friendly and for the price I paid I wasn't expecting the ritz. Get what you pay for and overall certainly not unhappy with the stay
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Very nice place
Stayed 1 night in Aug 2024

4/10 Poor

Paula

Liked: Cleanliness
Not value for money
Disappointing stay for the price paid. Tired bedroom, carpet, bathroom. Only 1 bath towel for 2 people no hand towel. Checked in late so too tired to complain. No explanation about breakfast or check out. Decent breakfast but had to order fried eggs which wasn't explained until after plated everything
Stayed 1 night in Aug 2024

6/10 Okay

James

Business traveller
Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Very dated, not a 4 star. 3 maybe, 2 star if you take away how lovely the staff are. Rooms are dated. Stairs smell damp and carpet is ruined
Stayed 1 night in Aug 2024

6/10 Okay

Nigel

Travelled with family and small children
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Food was good drinks were expensive room wasn’t setup to sleep 4 but the receptionist sorted it out quickly good night sleep, hallway smelt damp, overall was good value
Stayed 1 night in Aug 2024

6/10 Okay

Lisa

Disliked: Cleanliness, staff & service, property conditions & facilities
Very noisy and took along time to be served at the hotel the rooms were dated and bathroom was a bit off putting I’d say hotel defo needs an up grade
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was very nice
Stayed 2 nights in Jul 2024

4/10 Poor

Gareth

Disliked: Cleanliness, staff & service, property conditions & facilities
Damp smell
Rooms smelt of damp. Matress felt old school.
Stayed 1 night in Jul 2024

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bless
Nice and relaxing
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
I was in a ground floor room and assume they had some recent flooding - corridor to the rooms smelled musty, a lot of mould around the tiles in the bathroom - towels and bed linen felt damp. On the plus side though, evening meal was good as was the breakfast.
Stayed 1 night in Jul 2024

10/10 Excellent

ray

Stayed 1 night in Jul 2024

6/10 Okay

Paul

Travelled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The public areas are fine. Decent bar and restaurant. The food was good, both breakfast and dinner. But the rooms are very dated and in need of refreshment. The bathroom was dreadful. The shower over the bath was poor. The shower curtain was continously wet and made the whole room damp and smelly. The television didn't work and had to be replaced.
Stayed 4 nights in Jul 2024

8/10 Good

Miss

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable stay.
Comfortable stay. Good night sleep. Room was spacious and clean. Only personal criticism is that the bed could do with a mattress topper and a mattress proctor and considering it was a king size bed there was only 3 pillow which were really soft.
Stayed 1 night in Jul 2024

4/10 Poor

Claire, Eltham

Travelled with partner
Disliked: Amenities, property conditions & facilities
Hotel is very old and worn and felt a bit dirty. There was a function on that they didn't tell us about which had really loud music playing until midnight which kept us awake. Then once the party had ended there were lots of drunk people shouting in the corridor. When we checked in we asked if we could have an extra 30 minutes on our checkout time but were told it would cost £10. Felt very unfair seeing as the room wasn't cheap anyway and we had lost a load of sleep due to the party. This hotel is overpriced for what it is, definitely not worth the money, and didn't seem to care about it's guests. I definitely would not stay here again.
Stayed 1 night in Jul 2024

4/10 Poor

Douglas

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Bathroom covered in mould ,rusty radiator, dirty teacups
Stayed 1 night in Jul 2024

10/10 Excellent

Noeleen

Liked: Cleanliness, staff & service, property conditions & facilities
Great location room was clean and access to the gym was good
Stayed 1 night in Jul 2024

2/10 Terrible

Paul

Travelled with family
Disliked: Property conditions & facilities
Do not eat here
Stayed 1 night in Jul 2024

4/10 Poor

Namira

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Hotel needs updating, we did not have pillow cases on our pillows as they had ran out and had to wrap our pillows in towels. Bathroom door had dents and holes in it where someone has kicked the door and the carpet was filthy.
Stayed 1 night in Jul 2024

6/10 Okay

Mirza

Travelled with group
Liked: Cleanliness, property conditions & facilities
Ok
Surprised to discover breakfast time slot had to be pre-booked, with an average spread for breakfast. Nothing out of the ordinary; although the outside seating area was quite pleasant.
Stayed 1 night in Jul 2024

6/10 Okay

David

Stayed 1 night in Jul 2024