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Hilton Cardiff

4.5 star property

Photo gallery for Hilton Cardiff

Presidential Suite | View from room
Presidential Suite
Reception
Presidential Suite | Living area
Indoor pool, open 7:00 AM to 8:00 PM, lifeguards on site

Reviews

8.4 out of 10
Very good

Popular amenities

  • Spa
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View map
Kingsway, Cardiff, Wales, CF10 3HH
  • Place, Cardiff Castle
    ‪1 min walk‬
  • Place, St. David's
    ‪5 min walk‬
  • Place, Utilita Arena Cardiff
    ‪11 min walk‬
  • Airport, Cardiff (CWL-Cardiff Intl.)
    ‪34 min drive‬

Room options

View all photos for Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

Junior Suite, 1 King Bed

7.6 out of 10
Good
(7 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Executive Suite, 1 King Bed

Executive Suite, 1 King Bed | Living area

Executive Suite, 1 King Bed

  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Executive Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Executive Room, 1 King Bed

8.0 out of 10
Very good
(1 review)
  • City view
  • 34 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Deluxe Room, 1 King Bed

8.0 out of 10
Very good
(4 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Double Room

Family Double Room | View from room

Family Double Room

8.6 out of 10
Excellent
(8 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Family Double Room (Deluxe)

Minibar, in-room safe, desk, laptop workspace

Family Double Room (Deluxe)

8.6 out of 10
Excellent
(27 reviews)
  • City view
  • 33 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Presidential Suite

Presidential Suite | View from room

Presidential Suite

  • City view
  • 33 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed

Superior Room, 1 King Bed

8.8 out of 10
Excellent
(9 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, laptop workspace

Room, 1 King Bed

8.6 out of 10
Excellent
(62 reviews)
  • City view
  • 32 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior
Novotel Cardiff Centre
Cardiff City Centre
  • Pool
  • Spa
  • Pet-friendly
  • Free Wi-Fi
4.0 out of 5, Very good, 1,004 reviews
The price is AU$134
includes taxes & fees
11 May - 12 May
Novotel Cardiff Centre

About the area

Cardiff

With a stay at Hilton Cardiff, you'll be centrally located in Cardiff, within a 10-minute walk of St. David's and Cardiff Castle. .This family-friendly hotel is 0.5 mi (0.9 km) from Principality Stadium and 0.8 mi (1.3 km) from Cardiff University.

What's nearby

  • Cardiff Castle - 1 min walk - 0.2 km
  • Bute Park - 2 min walk - 0.2 km
  • St. David's - 5 min walk - 0.4 km
  • Utilita Arena Cardiff - 11 min walk - 0.9 km
  • Cardiff University - 11 min walk - 1.0 km

Getting around

  • Cardiff Queen Street Station - 9 min walk
  • Cardiff International Airport (CWL) - 41 min drive

Restaurants

  • ‪The Owain Glyndwr - ‬4 min walk
  • ‪McDonald's - ‬4 min walk
  • ‪Executive Lounge Hilton - ‬1 min walk
  • ‪Tim Hortons - ‬3 min walk
  • ‪Starbucks - ‬3 min walk

About this property

Hilton Cardiff

Hilton Cardiff offers 197 air-conditioned accommodations with minibars and laptop-compatible safes. Flat-screen televisions come with digital channels. Bathrooms include complimentary toiletries and hair dryers.

This Cardiff hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, safes, and phones. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision.

Guests can pamper themselves by indulging in the onsite spa services. There are massage/treatment rooms available. Services include deep-tissue massages, sports massages, and Swedish massages.
Make yourself at home in one of the 197 air-conditioned rooms featuring minibars and flat-screen televisions. Digital programming provides entertainment, and wired and wireless internet access is available for a surcharge. Bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as laptop-compatible safes and desks.
Be sure to enjoy recreational amenities, including a health club, an indoor pool, and a hot tub. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and wedding services.
Satisfy your appetite for lunch or dinner at Grey Restaurant, a restaurant which specializes in local cuisine, or stay in and take advantage of the 24-hour room service. Quench your thirst with your favorite drink at the bar/lounge. To-go breakfasts are available daily from 7 AM to 10 AM for a fee.
Featured amenities include wired internet access (surcharge), a business center, and express check-out. Planning an event in Cardiff? This hotel has 3651 square feet (339 square meters) of space consisting of conference space and 7 meeting rooms.
To-go breakfasts are available for a surcharge and are served each morning between 7 AM and 10 AM.
Grey Restaurant - This restaurant specializes in local cuisine and serves lunch and dinner.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: WiFi (GBP 15 per day); wired internet (surcharge)
  • Available in some public areas: Free WiFi; wired internet (GBP 15 per day)

Parking and transport

  • 24-hour offsite parking (GBP 35 per day); discounts available

Food and drink

  • Daily breakfast to-go available 7 AM to 10 AM for a fee: GBP 19.95 per person
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • Grey Restaurant

Things to do

  • 24-hour gym
  • Hot tub
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Children's games
  • Children's toys
  • Dining table
  • Grocery/convenience store
  • In-room cot
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Pool toys
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 3,651 square feet of conference space
  • 7 meeting rooms
  • Business centre
  • Computer station
  • Coworking space

Spa

  • Deep-tissue massages
  • Sports massages
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Pool hoist on site
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 1 building
  • 7 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Built in 1999
  • Double-glazed windows
  • Lifeguards
  • Locally-owned and organised tours and activities
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • Flat-screen TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Dining table
  • Electric kettle
  • Minibar
  • Tea bags/instant coffee

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 4:00 PM
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of GBP 35.00 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Up to 22 lbs per pet
Food and water bowls are available

Children and extra beds

Children are welcome
Children up to the age of 10 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for GBP 25.0 per day
Free cribs are available on request at the property

Payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately GBP 19.95 per person
  • Fee for in-room wireless internet: GBP 15 per day (rates may vary)
  • Fee for in-room wired internet: GBP 15.00 per day (rates may vary)
  • Fee for wired internet in public areas: GBP 15 per day (rates may vary)
  • Nearby parking fee: GBP 35 per day(984 ft away; open 24 hours)
  • Pet fee: GBP 35.00 per accommodation, per stay
  • Service animals are exempt from fees
  • A late check-out fee will be charged
  • Rollaway bed fee: GBP 25.0 per day
  • Pool fee: GBP 5 per person per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 7:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Children under 16 years old are not allowed in the swimming pool, health club, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Cardiff Hilton
Hilton Cardiff
Hilton Hotel Cardiff
Cardiff Hilton Hotel
Cardiff Hilton International
Hilton Cardiff Hotel Cardiff
Hilton Cardiff Wales
Hilton International Cardiff
Hilton Cardiff Hotel
Hilton Cardiff Hotel
Hilton Cardiff Cardiff
Hilton Cardiff Hotel Cardiff

Hilton Cardiff Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 540 out of 1004 reviews
Rating 8 - Good. 241 out of 1004 reviews
Rating 6 - Okay. 123 out of 1004 reviews
Rating 4 - Poor. 70 out of 1004 reviews
Rating 2 - Terrible. 30 out of 1004 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Matthew

Stayed 1 night in Jan 2026

10/10 Excellent

Marie

Stayed 1 night in Jan 2026

6/10 Okay

William

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities
The room was ok as was the cleanliness and breakfast. The staff were very good and did you proud. The things that weren’t quite right were £5 to use pool (perhaps better indication on web site) segregation at breakfast, why were there seats for “plebs” and seats for the “more affluent people?” Not one of our best stays but it did have a central location which was its saving grace.
Stayed 2 nights in Jan 2026

8/10 Good

Graeme, Calgary

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff were good at check in which was fast and efficient. Can we suggest you work with the airport to reposition the Uber pickup area as the walk into the hotel from arrivals is easily blocked by people waiting for pickups
Stayed 3 nights in Jan 2026

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wifi good, clean and spaciouus room. Only issue was that heating did not function well and room was cold.
Stayed 1 night in Jan 2026

8/10 Good

Ayo

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Parking at this hotel is non existent. You will need to pay and display. For a hotel with this name I expected a little bit more in the room. We couldn’t watch net flix on the TV as it was not internet connected. The breakfast was good though.
Stayed 3 nights in Dec 2025

8/10 Good

Mark

Stayed 2 nights in Dec 2025

10/10 Excellent

Darran

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
A clean and comfortable room in a central location with a good buffet breakfast.
Stayed 1 night in Dec 2025

10/10 Excellent

Dereck

Stayed 2 nights in Jan 2026

8/10 Good

Josie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2025

8/10 Good

Abigail

Travelled with family
Liked: Property conditions & facilities, room comfort
Charged left right and center for things that ive never payed for at hotels- like the swimming pool,10 pound for a child to use is criminal. It was my daughters birthday and i wasn't interested in arguing but the charges just kept coming. After paying 200 for a room, that sort of smelt like sewerage. A room we were moved to by the receptionist as a treat for my daughter 16th birthday. There was the smell & the Big crack in the sink. 2 towels in the whole room Staff on desks were some of the most rude and unfriendly people I've ever met let alone in a hotel staff setting. They all look avout 16 which is fine but why so rude? Not our fault you chose to work on new years eve. 2 days later and i havent had the deposit of 25 back yet that i was told would cover things if we wanted to spend anything while we were there. Instead I was tapping my card for every single thing we asked for. Even 10 min at the spa. Probably wouldn't stay at this particular hilton again due to the staff, unfortunate as its a great hotel in a great location just had too many issues & random high charges
Stayed 1 night in Dec 2025

4/10 Poor

Kate

Liked: Cleanliness, staff & service, amenities
Dog barking next door all night.
Stayed 1 night in Dec 2025

4/10 Poor

Nichola

Travelled with family
Disliked: Cleanliness, staff & service, amenities
From no drinking water in the room to brown water pouring through the bathroom ceiling from the room upstairs. Terrible customer care, laughable standards… £10 extra to use the pool and £30 to park. Honestly appalling
Stayed 1 night in Dec 2025

8/10 Good

Monica

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is very conveniently located in the centre of Cardiff and the staff were very attentive. Room make up was daily , a rarity these days, although lacked attention to detail as food crumbs (ours) were found in the made bed.
Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, excellent staff
Stayed 1 night in Dec 2025

10/10 Excellent

Mrs J M

Liked: Cleanliness, staff & service, amenities
We had a wonderful 4 day Christmas break! Room 719 was excellent - clean, comfortable temperature. Huge comfy bed - everything you need provided. Breakfast was good every day - lots of choice. Christmas Day dinner was lovely. The staff were absolutely outstanding! Friendly, welcoming, efficient & professional
Stayed 4 nights in Dec 2025

8/10 Good

Kylie

Stayed 1 night in Dec 2025

10/10 Excellent

Lucy

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent festive stay!
Stayed 1 night in Dec 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Incredible hospitality, made the day feel special
Stayed 1 night in Dec 2025

8/10 Good

Kelvyn

Stayed 1 night in Dec 2025

10/10 Excellent

D

Travelled with family
Liked: Cleanliness, staff & service, amenities
Very helpful and courteous staff
Stayed 1 night in Dec 2025

6/10 Okay

Noura Youssef M

Liked: Cleanliness, amenities, property conditions & facilities
Staff unhelpful
Stayed 2 nights in Nov 2025

10/10 Excellent

Graeme, Calgary

Stayed 4 nights in Dec 2025

10/10 Excellent

Shaun

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Did not have breakfast stayed in bed. Stay very good would have preferred 25%off car park instead
Stayed 1 night in Dec 2025

10/10 Excellent

Nik

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2025