With a stay at The Parkgate Hotel, you'll be centrally located in Cardiff, steps from Principality Stadium and within a 5-minute walk of St. David's Hall. .This eco-certified hotel is 0.2 mi (0.3 km) from Cardiff Castle and 1.4 mi (2.3 km) from Cardiff International Arena.
What's nearby
Principality Stadium - 2 min walk
Cardiff Castle - 5 min walk
Cardiff International Arena - 8 min walk
Cardiff Bay - 16 min walk
Cardiff University - 19 min walk
Getting around
Cardiff Central Station - 7 min walk
Cardiff International Airport (CWL) - 42 min drive
Restaurants
McDonald's - 2 min walk
The Cottage - 2 min walk
Lezzet - 1 min walk
BrewDog Cardiff - 1 min walk
Taco Bell - 2 min walk
About this property
The Parkgate Hotel
Eco-certified Cardiff hotel in Cardiff City Centre with a full-service spa
The Parkgate Hotel offers 169 air-conditioned accommodations with safes and hair dryers. LED televisions are featured in guestrooms.
Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Change of towels and change of bedsheets can be requested. Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, facials, body wraps, and body scrubs. The spa is equipped with a sauna and a steam room.
The spa is open daily. Guests under 18 years old are not allowed in the spa.
Make yourself at home in one of the 169 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access is available to keep you connected. Conveniences include phones, as well as safes and desks.
Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. This hotel also features complimentary wireless internet access and a banquet hall.
Enjoy a meal at The Sorting Room or snacks in the hotel's coffee shop/cafe. Wrap up your day with a drink at the bar/lounge. Buffet breakfasts are served on weekdays from 6:30 AM to 9:30 AM and on weekends from 7:00 AM to 10:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and a safe deposit box at the front desk. This hotel has 3 meeting rooms available for events.
Buffet breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
The Sorting Room - Onsite brasserie. Reservations are required.
Awards and affiliations
Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.
Languages
English, Welsh
Property amenities
Internet
Available in all rooms: Free WiFi
Available in some public areas: Free WiFi
Parking and public transport
No on-site parking available
Food and drink
Buffet breakfast available for a fee 6:30 AM–9:30 AM on weekdays and 7:00 AM–10:00 AM on weekends: GBP 28.00 for adults and GBP 14.00 for children
1 restaurant and 1 coffee shop/cafe
1 bar
Restaurants on site
The Sorting Room
Things to do
Fitness centre
Full-service spa
Conveniences
Banquet hall
Lift
Front-desk safe
Guest services
24-hour front desk
Change of bedsheets (on request)
Change of towels (on request)
Daily housekeeping
Dry-cleaning service
Business services
Meeting rooms - 3
Spa
4 treatment rooms
Body scrubs
Body treatments
Body wraps
Couples treatment room(s)
Facials
Manicures and pedicures
Massage - deep-tissue
Massage - prenatal
Massage/treatment rooms
Sauna
Spa open daily
Steam room
Accessibility
If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Lift
Lift door width (centimetres): 111
Wheelchair-accessible (may have limits)
More
Designated smoking areas
Room amenities
Bedroom
Air conditioning
Bed sheets
Heating
Bathroom
Hairdryer
Towels
Entertainment
49-inch LED TV
Food and drink
Electric kettle
More
Desk
Laptop-friendly workspace
Mobile key entry
Phone
Safe
Policies
Check-in
Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18
Check-out
Check-out before 11:00 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Payment types
Important information
Optional extras
Fee for buffet breakfast: approximately GBP 28.00 for adults and GBP 14.00 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
We should mention
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the spa
Property is also known as
The Parkgate Hotel Hotel
The Parkgate Hotel Cardiff
The Parkgate Hotel Hotel Cardiff
The Parkgate Hotel Reviews
Reviews
9.2
Wonderful
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
Rating 10 - Excellent. 1210 out of 1593 reviews" "
Good location. Emailed well in advance to request nice view for anniversary. Given pokey room with tiny window and dreadful view but got moved when we pushed. No availibility for Expedia gold upgrade. Breakfast was good choice but tasted mediocre, dry pastries, bland food. Room had lovely rain shower and really comfy bed.
All fine apart from access and lack of parking. Had to come by car and informed by desk that nearest parking was a ten minute walk away at station. Warned that closer NCP car park not safe and not recommend. Suspect will receive a ticket as inadvertently drove to front door. Council really should help hotel to sort this out.
The hotel and room were incredible! Staff was friendly and accommodating. Only surprise was learning the thermal spa was closed for the week, which I was not aware of when I booked (and was a consideration for booking). Nevertheless, a wonderful experience!
I turned up and there was no room to stay in. I had to go to the indigo across the town centre. I was told I would be contacted to apologise / review. I have still heard nothing. Shocking service!!
Hotel room fine and reception staff gave me slightly earlier check in.
Bar staff and security were absolutely appalling! We had a wedding party with everyone having a booked room for 1, 2 or 3 nights stay. Security told us we were not allowed to use the hotel bar and wanted us to leave, they caused stress and upset to the bride and groom and other members of family. After 1+ hour of being told we had to leave and being spoken to like dirt with no explanation as to why, after speaking to hotel manager we were allowed to stay all the while getting hostile attitude from security at the hotel. Would never stay here again based on this experience.
Incorrect/incomplete info prior to booking. Poor customer service. Cold food at breakfast both mornings !
Wouldn’t stay there again, there are better choices and at a cheaper price!